Don’t rent from them bad customer service
belinda was very helpful and provided excellent customer service
Belinda was great set me up for my unit for next month, great customer service.
This location is very unprofessional. Today is Oct 22nd 2024. They have locked us out of our ability to access our work vehicles on the property. They refuse to explain why and expect us to just accept this. No I do not. I've had no choice but to find a new storage place on such short notice which isn't easy to do. The lot is supposed to be open from 6am to 9pm everyday. For the past two weeks it's been locked. They refuse to open the gate. I lost two weeks worth of work because of this. Then they post some paper sign to the gate saying open from 9:30- 5pm . That's not going to fly with 90% of the people who store vehicles on the lot. My name is April Pitre from Valrico i do not recommend renting from this particular location because they are just going to ignore and do whatever they want instead of being professional and honoring their agreement. When working class citizens are being denied access to their vehicle in order to support themselves. Havoc will be achieved
Belinda and Jaden was great helped us with our rental and set me up on my app.
Belinda was great helped me with my rental even with all the issues with the hurricane
Belinda was amazing helped get my app kn my phone
belinda was great i was in and out, awesome customer service!!
I dislike how Public Storage does business. Cheaters with odd Cust.Svc by phone and store offices.
Lady was not helpful and very rude. She is what is wrong with society right now. 5 mins of her time would have helped 5 people.
Belin was great really nice and helped me change my code
Stella was super nice & super helpful . She made my day & storage buying process easy & informational .
Very smooth. Everything was as described.
The manager Belinda was very friendly and helpful. I think my stuff is safe here.
This is a great storage location for your things, they have different size spaces and outdoor spaces for cars boats and trailers. I only needed to switch my space and customer service did not seem to understand however the manager Belinda cleared everything up for me asap, and got me on my way. i think CS needs to be in the field more.
Belinda was great could not get in the gate help me with my app
The young lady was very polite, and helpful she was a great help.
Belinda and stella were amazing helped
Me with my unit and set me up in my app!!! Great work
Talked to Belinda over the phone to finalize my reservation. Great service, she was super helpful and patient! Thank you for the service.
Belinda was great and she helped with my app and it was soooo easy
Belinda was great got me in my unit with no issue' awesome customer sevice
Came to office and Jesenia and Belinda was very helpful with answering all of my questions very good customer service.
Belinda gave great customer service helped me with everything and my PS app
Mr. Charles was very helpful. This location is very clean and well keep.
Belinda was fantastic!! Helped me with my bill and my app
Pablo was great helped me with much unit and app
Came to the office to pay my bill and Belinda assisted me with my Public storage app, such a great help.
Belinda was amazing helped setup my PS app and even helped get my rent lowered for the next 3 month
Belinda was awesome and very patient with me. Another company had me standing in the heat waiting for hours. She was prompt on time and even called me to verify our appointment as well as set up the app for my phone.
Belinda wA amazing got me all setup with my app!!!
This was THE BEST storage rental I have experienced. Belinda is so kind and courteous. She waited so patiently while my husband and I tried to park our trailer for the first time and while getting our paperwork together. She was very informative, and made sure we left with everything we needed. The facility is very clean, and secure. I would HIGHLY recommend this property to others. Timely, organized and nice. Everything you need for a satisfied customer.
Had a really good experience over here, especially with Charles helping out over everything!
I will tell you this Charles was the most helpful and kindest person I've come across in a while.. I really think that the owners should appreciate him give him a raise cuz he does deserve it good guy 😎
Much better place than my old storage unit.
You are the best
One dollar to move in WOW
Charles was absolutely amazing. After the experience I had at the other location. He definitely helped a lot and was super helpful. 10/10
Very friendly and informative staff. Lisa and Charles made my experience renting with public storage a great one. I would highly recommend renting storage space with this location.
Yesterday I came in to get assistance with switching out my unit due to issues with the door. Pablo and Lisa helped out and made the process as smooth as possible. Lisa then realized what my true concern was for the unit and she fixed it. I was very grateful since we didn’t have to go through the issue of moving our stuff from one unit to the next. Super pleased with my experience.
Lisa form 20152 was very nice and accommodating. Walk me through the location to see the spaces. To make everything was good !.
Megan, Charles and Lisa were great!
Very excellent customer service. Great pricing!!!! Would definitely recommend🫡
Great experience. Explained every thing to me. Thank you.
Horrible service. Do not recommend
Extremely unprofessional and just down right rude anytime I had the displeasure of speaking with Mandy I was met with nothing but attitude, snappy remarks and just an unwelcoming demeanor to the point where it even felt prejudice.
Great service, thank you especially to Ashley!
Miss Ashley was wonderful I wish they had more employees like her
The property manager Ashley is amazing and very helpful. The property is very spacious!!!!!
I was rushing to move into my unit today, so I set several things outside the door before it was actually unlocked and ready. I left for a half hour to grab some more stuff, and not only did she remove the lock, she was kind enough to put my belongings inside the unit as well. Thanks for going the extra mile, I appreciate you!!
I just got a unit and had the best experience with Ashley I thank her so much because without her I don't know what I would have done and I love the unit so much thank you for being a great help Ashley!
Ashley was very helpful and kind. Made my rental experience fast and simple!
Ashley is super friendly and property is always clean.
Ashley is so wonderful. Always help me out with whatever questions or concerns I may have. The property is always clean. She is super friendly.
Ashley was very help would definitely recommend
Ashley is professional, nice and very helpful. I think she deserves a raise. If I could give 10 star 🌟 I would but 5 would have to do its all I could give. Wonderful service.
Moving into Tampa i needed small spot for short time. Read the add 1st mo $1. Then $43. A month. Online only. I go ahead and book and pay $75.00, 1$1. + $41. +$19.99 their lock & $29.00 admin. I no sooner pushed to pay, i realized it was too far. I called immediately, was given refund for all bot $29. Admin fee. I said wait I only just pd. Sorry let me give you another #. 2 sups later i was told i should read the fine print. I'm 80 yrs i can't see fine print. Dont use this business if this is how they sam the elderly
Ashly is an amaizing at customer services
Ashley is the bomb 1st off. I went to public storage to rent a spot for my commercial vehicle and could not find anywhere reasonable to rent. Ashley reassured me I made the right decision to rent there and got me an amazing rate.. Thank you, Ashley, for helping me out of a tough spot.
It's way more than I expected - Nice!
This location is decent and the units are clean and easily accessible. I stores a 15 ft boat in a 10 by 20 unit for six months without problems at all.
More than a great place excellent staff and very well managed and helpful. Ashley was very helpful I couldn't thank her enough for helping me the way she did. As well as misty and Bobby were more than helpful at finding me the best price and location couldn't have been more happier. And one less stress off my shoulders
Great customer service by Ashley thank youuu hun
Top tier storage place, the people so nice. Ashley is goated
Omg karima was amazing she help me download my app an get in my unit
Karima was so helpful kind an very knowledgeable
Friendly, clean, and great staff. Karima is a wonderful professional!
Friendly clean and staff was top notch service from start to finish.
Ashley help me so much she was wonderful if I could give her 10 stars I would
We had a very good experience while getting a unit that was right for us. The store manager was extremely helpful and made the process very simple and easy to setup! Thank you Ashley!
I wish I remembered the lady who helped me because she was amazing. Thank you again for making my day so much easier.
Ashley were sweet and very helpful. Thank you for your services. Helped me set up the Public Storage App.
Well this was a real disappointment. I guess the young lady in the office didn't want to work.We had an appointment to see a 10x10 space. It must have been about 95degrees . so after waiting for her.She finally got up . She was really bothered about something because she walked us all the way to the spot seeing me carrying my friends oxygen tank which was quite a distance .she didn't even bother giving us a ride to the spot . She was something we did not expect very unhelpful.did not say a word . I put one star in order to let you guys know what expect at this place. Deserves no star.
The location is closed despite it saying that it is open by both Google and the Public Storage call center. I wasted 2 hours waiting for the property manager to show up and they never did, and she refused to pick up the phone when I called for more information.
Terrible service, would not recommend.
Staff management is always helpful property is always clean and I appreciate the knowledge given by the management
Ashley was great with helping me achieve my goals with the perfect storage and the price wasn't too bad thanks for your service
Very friendly and helpful. Thanks Ashley
Nyssa has a A1 Customer Service skills, and is very helpful
Ashely was very Helpful, patient, and has great customer service skill !!! Will be returning when need be !! Thank you:)
Awesome customer service, Ashley I'd by far best rep ever!
Nyssa was definitely helpful in answering any questions I had about renting a storage unit. She was committed to making sure I received amazing service.
Nyssa was helpful, kind and very patient with me. I would definitely recommend renting a storage unit here.
Nyssa was very helpful explaining to me about the prices , very respectful and polite. Explaining me the difference of the storage and guide me to a size of storage for my stuff. Well respect greeted me once I walk in.
Ashley was a really nice person she will get you taking care of I’m glad I stop by thank you for helping me out and the Units are really nice
Ashley was most awesome. Good prices n so right where I needed a small storage.
Great experience
Ms.Silvi Was most hepling and just great communication thank you Public Storage
It was excellent especially the associate super cool and fun
Excellent service wait am I dreaming
Ashley was really helpful made renting a unit very easy and stress free thank you.
Ashely was a big help great customer service as well
Ashley is very nice and professional.
Exelente servicio de parte de Ashely , me ayudo en todo sin problema alguno .. gracias Ashely..
Nyssa was super nice and very helpful! Will definitely speak the word!