Excelente servicio y atención de parte de Skye! Muy dedicada y da muy buenos consejos.
The girl working there was great but the cleanliness was poor, horrible smell too
Skye was great.
Pleasant and very efficient.
She handled everything in minutes.
Thanks Skye
Good Brand, perfect location
Sky was incredibly kind and helpful though all my questions and concerns
Very nice was very understand and helpful
Skye has always been so great to help us with our storage unit needs and offering to clean our unit as needed as well. Amazing service!
Skye was amazing. She was so patient and very knowledgeable about the site and storage sizes and availability. She went above and beyond her duties because she was leaving and decided to go back to the office and take care of us. She needs a raise because no one does that.
Skye is helpful and Nicole has always been awesome and been the best
Nicole the property manager was the best person I’ve ever dealt with at any public storages by far. Great customer service and very knowledgeable. Love this location because of her!!!
Skye and Nicole are super helpful and pleasant
Thanks Nicole for being so helpful , kind and professional. Since I got my first storage unit way this location, I’ve gotten the best customer service ever. I specifically rented here just for Nicole. The best in the company. Thank you my sweet baby.
Nicole was super helpful. She greeting me with a huge smile. I recommend this location to all family and friends. Wish every facility had Property Managers as nice as her. Thanks Public storage.
Nicole is fantastic at her job, she greets us with a smile and is always willing to help in any way possible .
Almost forgot to post but I Met Nicole yesterday and she was super sweet with a beautiful smile. She is awesome!
I stopped by This location yesterday and met a very nice young lady name Nicole. She was very welcoming. That smile made my day. You guys need more smiley faces like her. Great job Public stroage!
Nicole was super awesome. She went above and beyond to make sure the space fits my needs. She managed my move in the most sufficient way. I was blown away by her client service. Her ability to handle a stressful situation was what I admire the most. Love Nicole. I hope she's here as long as possible.
Everything is good. Clean. Convenient location for me. But the price is unreasonably high.
Miss Nicole was so polite , nice and helpful and so patient with me and my entourage ! I wish that I could give 10 stars here because she is truly awesome ! God bless you dear ! Appreciate you !!!🙏🏻🩷🌹🌏
Solid storage spot. So secure and has AC.
Nicole at the Sunny Isles location is wonderful and helpful. She is professional, coureous, and personable. She is a rockstar!
Excelent service, very happy with the associate 👍
Good job, Nicole. Thank you
this is the absolute worst place to store anything.
the customer service is awful. They are NEVER open on time. They have no staff on premise, it’s impossible to get a hold of them.
I recently had the opportunity to use a storage unit at public Storage , and I must say, the experience was short of exceptional. From the moment I walked through the doors, I was met with friendly and attentive staff who made me feel welcomed and valued as a customer.
The customer service Nicole provided at public Storage is truly top-notch. She went above and beyond to answer all my questions, explain the available options, and help me choose the unit that best fit my needs. They patiently guided me through the process, ensuring that I felt comfortable and confident in my decision.
Not only was the service outstanding, but the facility itself was immaculate. The storage units were clean, well-maintained, and easily accessible. The security measures in place were impressive, giving me a sense of peace of mind knowing that my belongings were being kept safe and secure.
What truly sets public Storage apart is their commitment to customer satisfaction. They went out of their way to accommodate my specific needs, whether it was in terms of unit size or access hours. I appreciated their flexibility and willingness to work with me to make the storage experience as smooth and convenient as possible.
In terms of pricing, public Storage offers competitive rates that are well worth the value provided. The pricing plans are transparent, and there are no hidden fees or surprises. They offer various unit sizes to cater to different needs and budgets, making it easy to find the perfect-sized unit without breaking the bank.
Overall, I cannot speak highly enough about my experience with public Storage. If you’re in need of a storage solution with exceptional service, look no further. Their friendly staff, clean facility, and commitment to customer satisfaction make them a standout choice in the industry. I highly recommend public Storage for all your storage needs..
The service was fantastic
Miss Nancy was really nice she was extremely helpful thank you so much
WORST place, bad administration
and comunication.👎🏻👎🏻👎🏻👎🏻👎🏻
Not deserve any stars!!!!!!!!!!!!
I have been use different stores during the 10 years and I had never the bad experience that I had yesterday on Feb 29.
I spent 2hours waiting someone to open the storage (9:30 to 11:30)
I was with the Moving Company where I had to pay extra fee for to wait.
I tried several times online by chat and by phone to have any info about this situation. Nobody gave me answers or contact the manager of this unit. It was VERY UNPROFESSIONAL
I felt so DISRESPECTFUL.
When the person came to open, she was stressed and starts to screaming tell all the customers that was waiting in front the storage, that she wasn't the person that work in this unit, she was doing a favor and she works in 2 different storages at the same time
She opened and left.
She was EXTREMELY unpolite, and screamed that will call to police!??????? For who??? She was crazy and saying a lot of bad things.
I canceled immediately the unit and I told to my clients that are customers in this place, about this situation and all of them reported that the always open at the wrong time. 😡Administrators constantly go somewhere during the working day, leaving the public storage closed.
I will never recommend this place for my clients.
Excellent customer service and communication skills
Nicole is awesome!! This location has the cleanest units and premisses. Nicole is always available to help with any questions and takes care of the customers. Love this very secure storage facility!!
Worst storage that I ever had!!
Close door early, elevator not working at all.
Don't loose you money !' There are few nearby cheaper and quite better
Terrible service, opens late constantly.
Agree with Dec 15th review hours are changed as they please.
they always open at the wrong time. 😡Administrators constantly go somewhere during the working day, leaving the public storage closed. They don't even notify why the public storage is closed. People have to wait for a long time and waste their precious time. Please take action.🙏🏻
Nicole was so helpful in setting me up with my new storage unit. She guided me through and showed me around. She had a smile on her face the whole time and made sure I left happy.
Great storage place. Staff is great!
Nicole is the best customer service Manager,
great location very safe.
The service was perfect, the employee Jose was very kind and helpful, thank you very much.
Property is always so nice and clean. Property manager Nicole is always so friendly and helpful.
This has been a great experience specifically cause of the treatment by the clerk in this location. But your prices are sky 🚀 to fast. I have to go.
Thanks.
Nicole is by far the best & I love her is so sweet & helpful & goes over & Beyond for the customers.
Muchas gracias por la atención tan especial que cada día nos brindan.
Dios los bendiga
This place is truly amazing, thanks to Nicole, she’s very polite and always help me with my questions
Nicole is very helpful and friendly she helped me find the space I needed for my belongings not to big and not to small but just what I needed and the price was better than expected if you need help or have any concerns about your unit Nicole is the person you need to see!! :)))).
Amazing fast professional and very helpful
Hey the customer service here was really great Ms.Nicole helped me get situated and was so nice and sweet with helping me with a unit!
I am in love with Secret — I have with been here in these units since 2008 and have never had such FANTASTIV HELP in all those years other then SECRET and SHANISE too
Very well run storage facility. Nicole does a great job of organizing, keep the facility clean and running smoothly.
Heat property clean and very attentive manager Nicole excellent customer services coirones and helpful . Will re combed
Love to use your property, thanks for your good work
Great customer service, front desk assistant was very very nice
Hello, I went to the place to rent a room and Miss Nicole was an excellent service for me. She helped me a lot in what I was looking for and she took care of me super well despite the fact that I didn’t speak English very well. She had the patience to translate and explain everything to me well as it should be. Delighted with Miss Nicole’s treatment and
Nicole was great help and took care of all our needs , if you need storage space this is the place !
Very warm and friendly service.
Nicole at the sunny isles location was amazing. I wanted to cancel my insurance before the 1st (which was tomorrow) and unfortunately I was unable to do it at another location other than the location I’m currently storing. She was able to help me download the app, create and acc and remove it there. I was so nervous but it turned out exactly how I wanted it to. Thank you so much Nicole. Your Amazing and sweet. Keep up the good work.
Nicole was so welcoming. The moment I walked in the door she gave me the biggest smile. She’s amazing! Stay sweet Nicole!
Such pleasant staff and great place to store anything you need! Nicole assisted us with all our questions and made the process seamless!
Great place for storing your goods. Neat, clean and Nicole always makes sure all our needs are taken care of!
Good place, specially the people working there. I rented a unit for 5 years and never had a problem. But it has gotten so expensive I had to move out to a competitor that charges less than half for the same kind of unit and has a wonderful service.
Property manager Nicole at the sunny isles location displayed excellent customer services she has a great attitude and gives great advice as far as what I needed and I was able find the right amount of storage space. We need more people with her energy.
The customer was the and I would truly recommend this location to my family and friends.
I customer service was excellent. It was very clean and the space was large enough for all of my items. I truly enjoy the experience. Thank you….
Excelente atención y excelente predisposición para atenderme. Ya soy cliente gracias a Nicole
LOOK FORWARD TO VISITING YOUR STORAGE UNIT
There are some people so genuinely helpful and charming, they can make even dragging your stuff to storage a pleasant experience. Nicole, Manager of Public Storage in Sunny Isles, is one of those rare personalities. When I lose my code# for the tenth time, she laughs and forgives. When I downsized my unit(s) she found every way she could to make it easier for me. When other service people hide behind their screens to ignore you, she performs a demanding job well with humor and grace. All storage facilities are not the same because the service really matters. Do yourself a favor and keep your stuff here. Nicole is the secret sauce that makes it better.
always awesome - from cold beer to lobster tail…
I stopped by the Sunny Isles location today to purchase merchandise. I was greeted by two wonderful staff members. The employees and facility definitely exceeded my expectations. Would highly recommend the Sunny Isles Public Storage.
Cassandra she always amazing !!! Friendly and helpful . She is the best !!! Place is 100 % good ,clean.
2022 NICOLE is the BEST !!!!!! she help a lot the costumer ,she kepp the storage like home :)
Thanks Vivíana
Nicole is extremely responsive, knowledgeable and helpful. It is a pleasure to work with her.
Very helpful and knowledgeable
This person is great and this company is greater. Thanks Paul
This is Tammy Landa who has storage units at Sunny Isle.I have had the most wonderful experience dealing with NICOLE,who has been an absolute delight to deal with!!!NICOLE is extremely attentive to customer service and very very professional!!!She is exceptional in her job!!!Public Storage is extremely lucky to have her!
Nicole was super helpful.
Paul is amazing he didn't have available unit so he sent us to the right storage
Paul is an outstanding guy. He knows his way around when it comes to making a decision in choosing the perfect unit . My first time storing and I will only go with public storage and thanks again Paul I will never forget you.
Paul can never be untamed he has a fire in him like no other …great job public stori
Nicole was amazing! Super happy with my service.
Met Nicole a few months ago and she is so sweet. I was pretty shocked because I’ve dealt with a lot of obnoxious people since I’ve been here in Miami. Love her spirit and customer service. Such a great look for public storage.
Nicole was great! She was very professional and helped us out. I recommend this place to everybody.
Paul is so pleasant and nice I like that he goes so far too put smiles on every face. Thank you
Amazing customer service by Nicole! She is very helpful and nice, smiling all the time...truly a breath of fresh air!
I went to this location looking for a space and Nicole was very helpful and professional
Muy conveniente, muy practico, limpio y ordenado. Un poco costoso pero necesario.
Nicole is the sweetest. Very well spoken and very patient. I was a big pest and she handled it very well. I highly recommend.
Nicole was super sweet. She handled all my storage needs and she even put me on a waiting list for an extra storage space that I'll be needing next month. I've stored at other storages and I've never heard them tell me that they'll put me on a waiting list. That let's me know that she goes above and beyond for her customer which is amazing. I highly recommend public storage.
I work as a land surveyor & I have worked on several public storage properties. Today I revisit this public storage & was greeted by Nicole at arrival with a great smile. I have to say that among others properties, this one is in immaculate condition, from the curb appeal, well maintained office, and hallways to the restrooms. Great job!😎👍
Nicole is an awesome person with great personality and will help you at her best abilities!
Nicole was very responsible
Nicole es excelente y super atenta. La recomiendo.
Lugar limpio y agradable, pero cada vez que se pasa, cualquier hora la oficina principal está cerrada.
Nicole was super helpful. She offered outstanding service and had extensive product knowledge!
Nicole was so great and helpful with us !!
Good service!!! I recommend 👍🏼
I was at public storage we had a big issue but thankfully Loteshia Brown was there working and went above and beyond helping us! She really cares about the customers here and needs a raise!
Great, clean place with exceptional service. Nicole is very helpful, knowledgeable and courteous. She goes out of her way to assist a client with whatever questions or issues they might have. I highly recommend this place!
Cassandra is truly a professional!!, best costumer service I've ever had, she made things run so smooth and no complications , before I knew it I was already done with the paper work and stared moving my stuff. In fact I cud say that even if by any reason it takes her a more time , it wouldn't matter because she is such a delightful person!! 5 stars! aside from that the place is very neat and organize , location is also very good
update: 03/04/2022
So this time I have to talk about NICOLE, by far the the most attentive and friendly staff member at this location, not only that!! but very kind since she was able to get me hooked up on an extended same monthly rate for another year, because I have been a customer for some time already, nothing else has change units and building are very clean and a/c still working to notch, and I can say that with NICOLE representing this location this place has gotten an improvement, 5 PLUS stars!!
Nicole was super nice. I loved how she was very helpful with trying to find me a storage that fits my needs. She showed me around the place, and answered every question that I had and I can be a pain in the a**. Lol I hope she stays there as long as I’m storing.
I recently rented a storage unit in that location, and I must say that Nicole who runs the place, has gone out and beyond with the quality of service and professionalism. She fallowed up every way with phone calls from the reservation of our unit to the signing of our lease, making sure we were always in the know. The signing of the paper work was fast and friendly, informative every step of the way. Thank you Nicole for providing a stress free moving experience with excellence and a smile.
I come to Public Storage to make payments for a family member, from time to time. This was my first time going to this location. Its extremely clean and the manager Nicole was nice, friendly and efficient. I'd recommend this location if I had to..heck I recommend the company as a whole. Every location I've frequented are staffed with very respectful and courteous people.
Nicole was extremely helpful and courteous. She gave exceptional service and went out of her way to make sure I was satisfied with my purchase and move. I highly recommend this place.
This location is amazing I was greeted by Nicole and she was extremely welcoming knowledgeable, and friendly will most definitely recommend to family and friend!!!!
Very clean and organized! Nicole the manager was very polite and professional. I will definitely tell my friends about the great service I received.
Un lugar para rentar un espacio para guardar tus pertenencias
The team is always helpful when I show up!
NICOLE IS AWESOME! SHE TOOK VERY GOOD CARE OF ME AND SHE WAS SUPER NICE. I HOPE SHES EMPLOYED HERE FOR A VERY LONG TIME.
This location is great. The staff is nice and the place is clean. Nicole is very helpful and is always there to provide the best service.
This locations is nicely located, clean, well maintained and eat to get to. Nicole has been a consistent help and is always so kind.
Sadia gave great service. Thank you