Public Storage Self-Storage Units at 801 E Sample Road, Pompano Beach, FL

Today Ms Karen has been helping me. She is so nice.

Karen was very kind and nice. Keep up the good work.

Karen was great!

Customer service was awesome here. The property is extremely clean!!!

Property always is great shape ! Clean facility

Amazing customer service!

Very helpful and friendly emplyee, karen. Thanks

Very helpful, friendly and charismatic staff, was able to get all my questions answered and got a good deal on a storage unit, would recommend.

Karen Give a good service I am very happy Now continue to service

Great experience!

Even though my storGe was sold been with you guys going on three year and I could say that I was treated in the best way Mrs Lissette always on time making sure I kept up with my dew dates and just overall the best costumer service I've ever had thank you guys for hiring someone with great experience

Lissette helped me while it was raining and she got me rented quickly. Property clean

VERY CLEAN PROPERTY LYSETTE WAS VERY NICE AND HELPFUL TO MY PARENTS WHEN THEY CAME TO RENT 10/10 CUSTOMER SERVICE

Dayana is very nice to me and give me a very good deal,she is very patience with me,I give to her 5 star

Jacqueline is so sweet and kind thank you for great customer service

Bad experience with changing unit and be charging service. No reffer.

Amazing!!!!

Thank you Rachel for helping me move into my new space

Lisette was amazing! She answered all my questions, and made it a smooth and very easy process!

Buen trato, buena atención con uno. Propiedad limpia

Karen was very helpful, such a sweet and helpful lady, thank you Karen👍🏼😊

Very space.

Easy access with the app quickset up and cheap storage unit very nice thank you

Lissette great customer service glad to be here

This place is horrible!!! No phone answers, but they call you to tell you that you can’t be there at 9pm when you were there 8:30 Very stupid!!! And if you have problem with the app and there’s nobody there, forget it, you will be frustrated and won’t resolve the problem.

Karen was great really excellent service!

Service was super nice , the property is well cleaned and maintained very easy and quick service

Karen was very helpful and informative and has great customer service

A great experience, great and fast workers!

Had a wonderful 2 day encounter with Jacqueline (hope I spelled that right) after feeling like I’ve wasted money and time at another location. She was my one person contact that answered every time I called needed help. It was a real surprise that customer service still exists when dealing with her. Came all the way to her location and she helped me out as quickly as she could. Lissette was there as well making sure to explain everything in detail so that there was no misunderstanding and I just am really grateful for their help.

Rachel was awesome,very nice informative and helpful. She was a definite calm in a crazy day. You are blessed to have her.

Cleanliness good customer service friendly love the place great technology codes I highly recommended ❤️Lisette has a wonderful personality

great service always willing to help and answer my concerns!

Rachel help me with my bill what an amazing young lady. Thank you Rachel

Rachel is a pleasure to see while at my storage unit. Always like to see her while stopping at my storage unit. Thank you for the cleanliness too.

I locked my keys and phone in my unit on accident and Rachel was so kind to wait for me to wait for help and a new key to arrive from my father in law. She was very kind and helpful!

Rachel was amazing helping me with rental she was polite and very sweet .

Rachel is the best thank you again for awesome service and a caring soul

Rachel is the best manager ever she was impeccable with all of her help in every way

Extremely pleasant and easy renting experience. Lissette was wonderful and explained everything as I was securing a unit. I would recommend this PS location if you’re looking for short or long term rental in the area.

I used public storage located on E Sample Rd. for a few months and had contact with a couple of the employees there but the one that stood out was Rachel. Rachel was by far the sweetest, nicest, accommodating, respectful and attentive person I encountered at Public Storage. She was fantastic! Moving can be very stressful and having to move things in or out of a storage unit can be challenging and tiring but Rachel, with her kindness and grace made my visit that day very pleasant! If you ever read this…. Thank you Rachel! You deserve a raise!!!!

very clean and organized place

Very helpful with a complicated situation. Been here over 20 years. Very satisfied with management.

Lissette was wonderful and let us in 5 min until closing, shes took her time and helped us out with all our questions, will recommend all my friends

Lissette was absolutely amazing! Got me a storage last minute! Was super nice and attentive.

Servicio excelente!

Best storage place in Broward .. great front office manager !!! Super helpful goes above and beyond

Lissette, was an amazing help as always! Her customer service is impeccable as usual! Friendly, attentive and great personality.

Love love love this place. Lissette always takes care of us.

I normally don't write reviews but in this case I have to make an exception. In a day and age where quality customer service no longer exist, it is refreshing to meet someone like Lissette Pitre the property Manager at Public Storage. As a business owner I rely on storage for the equipment I use. On one occasion I left in à hurry and forgot to lock my unit. I received à call from Lissette informing me of the error. From that point on I felt confident that the people storing my equipment were responsible and professional. Due to Lissette's professionalism I know I made the right decision by choosing Public Storage.

Ela es muy amable me ayudo muchísimo , muy agradecida con Lisseth

Lissette me ayudo todo facil con el app

Lissette me ayudo a conseguir el espacio adecuado.

Lissette helped me tremendously, made my move in easy!!!

This location is horrible. Everytime I come to this location middle of the day no one is in the office. The carts are either missing or locked up via chains so you can't use them. They raise the rent every 7 months. I moved in at $140 and just moved out with 2 years at $240. Meanwhile they say it is because of market rates but I could move back into this place at $170 and the place I moved into down the block is at $140 is cleaner has two people who work inside the location every day and had 7 carts in the lobby. Not to mention the day of move out I called to complain about the carts since no one was there again at 9 AM on a saturday and no one called me back about the issue the entire day. Luckily I knew how bad this location was and brought my own equipment. Day of move out guy from California was getting some items he needed while he was in town and he said they have his same size unit at $270. If it is market rates how can we both be paying different prices. Shame on you Public storage.

Lissette is by far the most accommodating and receiving individual I had the pleasure in meeting upon my moving to Florida. I had one other encounter in which the customer service was not as receiving. She helped me to get the original quote I was given and location close to my home after several calls and speaking with multiple different people on the phone she gave me clarity and assurance. I didn’t rent at her location because I needed indoor storage but, her service was clear, concise and stellar. I would also like to mention and thank Diana the agent who originally assisted me with my quote and location search. She was very helpful and pleasant each time I spoke to her! Thank you both for you awesome customer service! Noel. E

NOPE Roaches everywhere and poor customer service.

Lissette was wonderful and helped me through my health , that's why she deserved a 5 star, thank you

I had a wonderful experience at this public storage mainly because of the helpful hand of Lissette

The property manager Lissette is super helpful

I can say that the property manager at this storage location (Lissette) is very professional, polite and understanding of my situation, and over all, she knows her stuff, she never said "I don't know or an I can not help you". She is the best I have ever dealt with as I have stored at different places beside Public Storage and I can say I haven't been treated with more RESPECT while getting what I actually came looking for which is an affordable space. If only there were more people like her...!!!

Super grateful for the time, effort, and help that Lisette provided me with this morning. I thank her for giving me a tour of the different units and ensuring that my requirements were met. Thank you Lisette!!!

South Florida on Sample road. Wonderful attendant Crystal came off her break and helped me download the app and set it upup my account. On a Saturday. We need more people like her.

Came in to pay my storage, Lissette and Crystal were so helpful, I was complaining because I can’t afford this unit and Lissette took her time to help me get a fee waived and also helped me with my monthly payment, all while she was training. Crystal was so friendly great service

Great customer service. Lissette was professional, courteous and very helpful. It was a pleasure doing business with her. Highly recommend this Public Storage location. It is hard to get nice people that want to help you. Lissette was awesome.

Expensive

Dawn was amazing. Really helpful and nice. I know I chose a good spot.

The service is excellent and I’ve never had a problem here. Keep doing great!!

The customer service was great. Lisseite talked me thru using the Ps app, her communication skills and way of interacting with clients are amazing.

the customer service was great. Lisette assisted me with the PS App

As always Lissette has done an excellent job at keeping the space clean and welcoming to everyone that comes in and decides to use a storage space at this location. I will keep sending friends and family to this location because of my excelent experience with them.

Great customer service, provided me with all the information needed.

No no no. $314 quoted per month. I paid thousands to have my stuff moved there. 3 months later they raised me to $440 a month. Buyer beware. This is a scam company you have been warned. They will do this to you too Update. They raised it again. I went thru the entire process to have lowered and they no. So we moved out. Do not use public storage. In 30-60 days they will raise your rate.

The property manager at this location Lissette is awesome. She make sure you get the right storage for all your needs. The facility is clean her customer service is a 10 star. Than you so much

Lissette was professional, quick, and informative throughout my rental experience. Thank you highly recommend

Kay was the nicest sweetest young lady, great customer service and Lissette as well

Ms Lissette was not only very helpful and was in the midst of training and still made sure to give me A1 service! If you need a storage unit or moving supplies this is definitely the location to use.

Good place for storage

Great staff, ultra clean facility, safe and very convenient

Lissette was very helpful

The property manager, lissete , really does go above and beyond for her clients. Her positive energy is truly a breath of fresh air. You can tell she loves what she does and it’s always a pleasure doing business with great people. Excellent customer service. I highly recommend this location.

Winston was an incredible help! Top notch customer service! Will use this location in the future!!! Thank you

Mr Winston gave us a perfect customer service experience and was very knowledgeable. He took his time to guide us through the app in making sure everything was in order. 10/10 Thank you Tania

Good

Winston was so proactive and helpful. He knew exactly what I was a good fit for me. He was very polite, helpful and kind. Yes I will recommend this place to all my friends and family’s to come here. Five star hands down keep up the great work Winston your blessing soon coming. Have a bless day and everyday

Winston was so proactive and helpful. He knew exactly what I was a good fit for me. He was very polite, helpful and kind. Yes I will recommend this place to all my friends and family’s to come here. Five star hands down keep up the great work Winston your blessing soon coming. Have a bless day and everyday

I love this storage unit location! They always help with any problems that arise! Especially Winston, he is always there and always go above and beyond to assist me!!

Very helpful, nice and kind Winston is the best

Winston was great. I will definitely use this storage again. I was present a few days ago and received the most understanding and polite representative. He made sure that I understood all the information on my contract and made sure I didn't over pay for my unit.

excellent job congratulations

This was my first time renting storage I came in upset and in a hurry but thank goodness Winston was there he helped me understand the process walked me through the process he made us laugh and it made my moving process so much more easy. Thank you so much Winston for your 5 star service.

Leaking and mold all over the place

The manger, Lissett is a super star. A pleasure to work with. She will go above and beyond to take care of you.

The property manager, Winston, is super personable and really does go above and beyond for his clients. His positive energy is truly a breath of fresh air. You can tell he loves what he does and it’s always a pleasure doing business with great people. Excellent customer service. I highly recommend this location.

Great experience with Winston, Public Storage attendant, he was very courteous and very helpful ! He helped my colleague, Richard Lewis, today and told me that he provided OUSTANDING SERVICE ! Highly recommend this location !

LASSIT AND WINSTON BOTH ARE GREAT EMPLOYEES. THEY WERE VERY HELPFUL AND MADE IN MOVE VERY EASY. I LOVE THEM BOTH.

Wisconsin did a great job today

Very lovely lady that checked me in... In bad with names but she was great

Best customer service I've experienced in a very long time Lissette went over and beyond to help me with all my rental needs and explaining everything very thoroughly. Thank you so much for everything Lissette I really appreciated it.

Much money for nothing

Winston and Lissette helped me with my app and we're very friendly, thank you guys

I am a new tenant at Public Storage on 801 E sample Rd.. They only have 1 cart for whole facility! So if cart is in use or wasn’t returned to proper place you have no cart to load or unload items. Would have know this I would have rented somewhere else!

Winston and Lissette were so kind and genuine to me, they helped me with some concerns and took time to provide options.

Lissette was very kind and helpful

Great service. Very helpful and was able to provide me with all I needed

Thx u very much lassette I had a issue with my app pay and the phone service was very rude on taking my money late cause the app had issues lasette helped me with my payment issue cause I travel a lot for word during the holidays so I decided to stay thx u for caring and not a machine......a person

So helpful and customer service is the best I love it here

The lady Mercedas at the front desk is the best, she was very help with giving me different options to choose and the best way to help save me money in future. I have been to many different Public Storage locations but with the help of Mercedas, she has made this location in Pompano the best.

I was looking for prices and see what my options were and Lissette was super helpful and really went above and beyond. Unfortunately, I was looking for something very particular and I didn't end up using their services but she left a great impression and I will definitely be looking into using this place in the near future.

Mrs. Lissett is very helpful and nice. She took the extra time and helped me save money on my unit. Thank you guys!

Mercedes the lady in the front office was very very pleasant answered all my questions quick and easy registration just can't say enough about her kindness would recommend to anybody and I got my first month for a dollar

Lissette is very helpful in every way and she is a 5star manager

Quisera dar mas Estrella lissette me ayudo

Mrs Lissette it’s absolutely amazing! She helped me with the papers and found a perfect storage area for me.

Today I had a problem with my account and Lissette was very helpful and nice, I recomend this place and Lissette.

Lala is Excellent !!! Very efficient, courteous, friendly and knowledgeable even while "in training"

Lissette was amazing! Not only did she show us several unit sizes, she helped us to obtain the correct unit for our needs and she removed a “fish hook” from my husband’s gym shoe! Wow she is not only amazing but personable and enjoyable to be around. This company is lucky to have such a great employee!

Muito bom

Lissette is very helpful and very friendly. Thank you

I was very happy with the service I received at Publix storage located at 801 E. Sample Rd., Pompano Beach Florida. I was helped by Ms. Lissette Who was very professional knowledgeable and happy to assist me. She gave me a tour and showed me the storage unit that I will be using. It was such a nice experience I did not want to leave. Happy and friendly. 👍😊 Thank you Lissette, Barbara B

Lissette was very polite and helpful. She was able to assist me with everything I needed help with and her customer service skill was amazing.

I had an awesome experience. Lissette was very generous and helpful. She explained everything to the T and I love how she made sure that we are satisfied with everything. Very helpful with everything. She made our experience awesome.

Miah is an excelente manager for this location.

Lissette and Julian were very professional and helpful. I appreciate the customer service.

Lizette was fabulous and Jasmine the best that I've dealt with thank you so much

Thank you so much , lissette and Cheryl for helping me with app

Doesn't make sense for a large storage company to only have two carts for people to use yes I do comprehend that even if you're moving with a moving truck it may or may not have certain moving equipment inside but seriously only two carts to use come on guys invest in more carts save us the back work..

Was on property to store some items. I was amazed at how clean this facility was. Met with Cheryl, she was very helpful. Told her that since new management had taken over the place looked like it was just built, all nice and shiny and clean. During previous visits under past management the common areas were not very appealing and needed work. a security door was broken and ceiling lights were missing or taken out for some reason. Now the hallways and light sensors seem to be working so that one can safely get to their locker. Very nice change and kudos to the staff.

Miah did amazing

Jeremiah and lissette did great

Liz did a great job she is awesome great communication skills 👍 helped me through the whole process

After a long day and being frustated and so confused I met Lissette and cherl. Lissette absolutely is an angel. Knowledgeable and friendly and everything was pleasant and informative. So helpful.

Lissette helped with the public storage app. Which is so helpful. She is an amazing person and very welcoming and helpful.

Clean, Secure and very friendly courteous staff!!! Jasmine was simply great. Will recommend them to anyone in need of storage space.

lissette was the biggest help she did an awesome job and she responded super fast to help me thank you girls . Cheryl was sweet as well.

Lissette made the process of renting very easy for my dad who is hard if hearing. Very good experience.

Lissette she was good

I had Msssive Fraud on my Bank account. Charges and returned check charges were over $5000. I had to square away my Bill from Public Storage still. Lyssette stayed on the phone with me after closing time trying to help me. Lyssette Was And Is AWESOME. She helped me more then anyone else from any company did. Lyssette is a Huge Asset to Public Storage and I was LUCKY to have worked with her. Thank you