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Public Storage Self-Storage Units at 231 SW 125th Ave, Plantation, FL
Address
231 SW 125th Ave
Plantation,
FL
33325
24/7 Access Available
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 10:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
24/7 Access Available
(24/7 access available)
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 10:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
24/7 Access Available
(24/7 access available)
-
Unit Size5'x5'Online price$ 41/mo
Unit Size5'x5'Online only price$ 41/mo
Size guideSmall 5' x 5'-
eLock Space
- Climate Controlled
- Upstairs access via elevator
WEB ONLY OFFERMonth 1$1 first month$41 $ 1Month 2$41 $41/moMonthly Rent$51 $41/moMonths 5-12In-Store Rent$51/mo+ one-time $29 admin fee -
eLock Space
-
Unit Size5'x10'Online price$ 66/mo
Unit Size5'x10'Online only price$ 66/mo
Size guideSmall 5' x 10'-
eLock Space
- Climate Controlled
- Upstairs access via elevator
WEB ONLY OFFERMonth 1$1 first month$66 $ 1Month 2$66 $66/moMonthly Rent$83 $66/moMonths 5-12In-Store Rent$83/mo+ one-time $29 admin fee -
eLock Space
-
Unit Size5'x15'Online price$ 138/mo
Unit Size5'x15'Online only price$ 138/mo
Size guideMedium 5' x 15'-
eLock Space
- Climate Controlled
- Upstairs access via elevator
WEB ONLY OFFERMonth 1$1 first month$138 $ 1Month 2$138 $138/moMonthly Rent$172 $138/moMonths 5-12In-Store Rent$172/mo+ one-time $29 admin fee -
eLock Space
-
Unit Size7.5'x10'Online price$ 143/mo
Unit Size7.5'x10'Online only price$ 143/mo
Size guideMedium 7.5' x 10'-
eLock Space
- Climate Controlled
- Upstairs access via elevator
WEB ONLY OFFERMonth 1$1 first month$143 $ 1Month 2$143 $143/moMonthly Rent$179 $143/moMonths 5-12In-Store Rent$179/mo+ one-time $29 admin fee -
eLock Space
-
Unit Size10'x10'Online price$ 166/mo
Unit Size10'x10'Online only price$ 166/mo
Size guideMedium 10' x 10'-
eLock Space
- Climate Controlled
- Upstairs access via elevator
WEB ONLY OFFERMonth 1$1 first month$166 $ 1Month 2$166 $166/moMonthly Rent$208 $166/moMonths 5-12In-Store Rent$208/mo+ one-time $29 admin fee -
eLock Space
-
Unit Size10'x15'Online price$ 180/mo
Unit Size10'x15'Online only price$ 180/mo
Size guideLarge 10' x 15'-
eLock Space
- Climate Controlled
- Upstairs access via elevator
WEB ONLY OFFERMonth 22nd Month Free$180 $ 0Month 2$180 $0/moMonthly Rent$225 $180/moMonths 5-12In-Store Rent$225/mo+ one-time $29 admin fee -
eLock Space
-
Unit Size10'x15'Online price$ 180/mo
Unit Size10'x15'Online only price$ 180/mo
Size guideLarge 10' x 15'-
eLock Space
- Climate Controlled
- Upstairs access via elevator
WEB ONLY OFFERMonth 1$1 first month$180 $ 1Month 2$180 $180/moMonthly Rent$225 $180/moMonths 5-12In-Store Rent$225/mo+ one-time $29 admin fee -
eLock Space
-
Unit Size10'x18'Online price$ 196/mo
Unit Size10'x18'Online only price$ 196/mo
Large 10' x 18'-
eLock Space
- Climate Controlled
- Upstairs access via elevator
WEB ONLY OFFERMonth 22nd Month Free$196 $ 0Month 2$196 $0/moMonthly Rent$245 $196/moMonths 5-12In-Store Rent$245/mo+ one-time $29 admin fee -
eLock Space
-
Unit Size10'x20'Online price$ 201/mo
Unit Size10'x20'Online only price$ 201/mo
Size guideLarge 10' x 20'-
eLock Space
- Climate Controlled
- Upstairs access via elevator
WEB ONLY OFFERMonth 22nd Month Free$201 $ 0Month 2$201 $0/moMonthly Rent$251 $201/moMonths 5-12In-Store Rent$251/mo+ one-time $29 admin fee -
eLock Space
-
Unit Size10'x25'Online price$ 338/mo
Unit Size10'x25'Online only price$ 338/mo
Size guideLarge 10' x 25'-
eLock Space
- Climate Controlled
- Upstairs access via elevator
WEB ONLY OFFERMonth 22nd Month Free$338 $ 0Month 2$338 $0/moMonthly Rent$422 $338/moMonths 5-12In-Store Rent$422/mo+ one-time $29 admin fee -
eLock Space
-
Unit Size10'x25'Online price$ 473/mo
Unit Size10'x25'Online only price$ 473/mo
Size guideLarge 10' x 25'-
eLock Space
- Climate Controlled
- Inside unit
- 1st Floor
WEB ONLY OFFERMonth 22nd Month Free$473 $ 0Month 2$473 $0/moMonthly Rent$591 $473/moMonths 5-12In-Store Rent$591/mo+ one-time $29 admin fee -
eLock Space
Storage Near Plantation, FL 33325
Self storage in Plantation is conveniently located along SW 125th Ave, near local transit and within easy reach of the Plantation neighborhoods.
Small Storage Units Near You in Plantation
Commuters, frequent travelers, or professionals working near the Plantation business district or nearby office parks can store personal items, work supplies, or seasonal gear in a 5x5 storage unit.
These compact units are ideal for boxes, files, small furniture, sports equipment, and items that no longer fit comfortably at home or in the car.
Families and residents in Plantation and surrounding neighborhoods can use a 5x10 storage unit to declutter shared living spaces.
These units are well-suited for recreational gear, folding chairs, coolers, luggage, and holiday decorations, along with off-season clothing and extra household items that tend to crowd closets and garages.
Medium Storage Units Near You in Plantation
Apartment and condo residents near SW 125th Ave can store duplicate or bulky furniture in a 10x10 storage unit.
Couches, coffee tables, dining sets, shelving, and extra kitchen items fit comfortably, making these units helpful during moves, downsizing, or home updates.
Large Storage Units Near You in Plantation
A 10x15 storage unit provides added flexibility for larger household and recreational items.
These units can accommodate bicycles, mattresses, larger furniture pieces, and multiple rooms' worth of belongings, along with camping gear and storage bins that need to remain accessible throughout the year.
Homeowners in Plantation and nearby communities planning a renovation or transitioning between homes can store the contents of multiple rooms in a 10x20 storage unit or a 10x25 storage unit.
These spacious units can hold furniture, appliances, boxes, and decor from a three-bedroom home, making them a practical option while remodeling, relocating, or organizing long-term storage needs near SW 125th Ave.
Plantation Public Storage offers a range of indoor storage units, outdoor storage units, and climate-controlled storage units to fit your needs.
After stopping by your unit, unwind with dining or shopping nearby in Plantation, or enjoy outdoor space at nearby parks and trails, all just a short drive from SW 125th Ave.
Use our eRental program to book a contactless move-in and enjoy modern self storage that's built for your needs.
If you are still looking for storage units near you in 33325, we have locations throughout the Plantation area.
Convenient Self Storage Near You in Plantation
Looking for storage that fits seamlessly into your daily routine?
Our Plantation location makes it easy to stop by before work or after errands.
Declutter your home or office without going out of your way.
Available Storage Unit Sizes
From compact locker units designed for boxes and seasonal items to larger spaces that can hold furniture and household belongings, there's a size to match your situation.
Choose the right amount of space so you can organize efficiently without paying for more room than you need.
Climate-Controlled Storage
Climate-controlled units provide a more consistent environment for items affected by temperature changes.
These spaces are commonly used for electronics, wood furniture, and seasonal clothing that benefit from added care during storage.
24/7 Access Storage Near You
With 24/7 access options, you can retrieve or store items early in the morning, late at night, or whenever it fits your routine.
This flexibility is especially helpful for busy households and business storage needs.
Other Amenities & Services
Additional features help simplify your storage experience from move-in to move-out.
Well-lit areas, convenient access points, and available moving supplies for sale make it easier to organize, transport, and store your belongings.
Cheap Self Storage in Plantation
Finding affordable storage doesn't mean sacrificing convenience or flexibility. Budget-friendly options allow you to store your items while keeping monthly costs manageable, whether you're downsizing, relocating, or reorganizing your space.
Promotions
Take advantage of special offers available for new customers. Promotions vary by location and season, so check our current rates online or speak with our on-site team to learn about any active discounts that could save you money on your storage rental.
Billing (how it works)
Managing your payments is simple and flexible. Customers can make one-time payments or set up automatic monthly payments through their online account.
Your account also lets you update payment information and view billing history at any time.
Directions
Directions from the North
Drive south towards SW 125th Ave. Our facility will be on your left.
Directions from the South
Drive north towards SW 125th Ave. Our facility will be on your right.
Directions from the East
Drive west on SW 125th Ave. Our facility will be on your right.
Directions from the West
Drive east on SW 125th Ave. Our facility will be on your left. Find us near SW 125th Ave.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Hours
Rental Support
Monday
8:00 AM – 1:00 AM
Tuesday
8:00 AM – 1:00 AM
Wednesday
8:00 AM – 1:00 AM
Thursday
8:00 AM – 1:00 AM
Friday
8:00 AM – 1:00 AM
Saturday
8:00 AM – 1:00 AM
Sunday
8:00 AM – 1:00 AM
Access Hours
Monday
6:00 AM – 10:00 PM
Tuesday
6:00 AM – 10:00 PM
Wednesday
6:00 AM – 10:00 PM
Thursday
6:00 AM – 10:00 PM
Friday
6:00 AM – 10:00 PM
Saturday
6:00 AM – 10:00 PM
Sunday
6:00 AM – 10:00 PM
Office Hours
Monday
9:30 AM – 6:00 PM
Tuesday
9:30 AM – 6:00 PM
Wednesday
9:30 AM – 6:00 PM
Thursday
9:30 AM – 6:00 PM
Friday
9:30 AM – 6:00 PM
Saturday
9:30 AM – 5:00 PM
Sunday
9:30 AM – 5:00 PM
Explore our Plantation, FL Storage Units at Southwest 125th Ave
Self Storage FAQs
Self-storage prices vary by location, unit size, features, and availability. Smaller units typically cost less than larger ones, and indoor and climate-controlled units may be priced differently than standard units. Public Storage offers month-to-month rentals, so you only pay for the time you need.
Specials vary by location and unit type, so checking current rates and promotions in your area is the best way to find the most up-to-date offers.
Start by taking inventory of what you plan to store and how often you'll need to access it. A small 5x5 unit often fits boxes or small household items, while medium sizes like 10x10 work well for multiple rooms' worth of belongings. Larger units, such as 10x20 or 10x30, are designed for bigger items or business needs.
Indoor Storage Units: Located inside a building with hallway access.
Outdoor Drive-Up Units: Ground-level units you can drive up to for quick loading and unloading.
Climate-Controlled Units: Designed to help maintain more consistent temperature and humidity levels. Availability varies by location.
Vehicle Storage: Options may include parking spaces or enclosed units for cars or small trailers.
RV or Boat Storage: Typically offered as open or covered parking spaces at select locations.
Business Storage: Units suited for storing inventory, equipment, or supplies without the cost of commercial property.
Features and availability vary by facility.
Outdoor Drive-Up Units: Ground-level units you can drive up to for quick loading and unloading.
Climate-Controlled Units: Designed to help maintain more consistent temperature and humidity levels. Availability varies by location.
Vehicle Storage: Options may include parking spaces or enclosed units for cars or small trailers.
RV or Boat Storage: Typically offered as open or covered parking spaces at select locations.
Business Storage: Units suited for storing inventory, equipment, or supplies without the cost of commercial property.
Features and availability vary by facility.
Climate-controlled storage helps maintain more consistent temperature and humidity levels inside the unit. It's commonly used for items like books, fabrics, electronics, or other belongings that can react to extreme heat, cold, or humidity. Climate-controlled storage is available at many—but not all—locations, so availability depends on the facility.
Drive-up access refers to a ground-level storage unit that you can pull your vehicle right up to. This makes loading and unloading quicker because you don't need to use hallways, elevators, or stairs. It's often chosen for storing larger items or boxes you'll want to move in and out easily.
Some storage facilities offer 24/7 access as an added feature, while others provide extended access hours. Availability varies by property, so it's best to check your location's access hours when renting a unit.
Common security features include:
• Gated access with individualized entry codes
• Bright lighting throughout the property
• Onsite staff during office hours
• Video surveillance
• Well-maintained fencing and facility grounds
• Storage unit locks available for purchase
Check your facility's offered features.
• Gated access with individualized entry codes
• Bright lighting throughout the property
• Onsite staff during office hours
• Video surveillance
• Well-maintained fencing and facility grounds
• Storage unit locks available for purchase
Check your facility's offered features.
Convenience depends on your needs, but many renters prefer:
• Drive-up units for fast loading
• Indoor units for hallway access and comfortable entry
• 24/7 access where available
• Month-to-month rentals
• Locations near home, work, or major roads
• Online account management and payment options
• Drive-up units for fast loading
• Indoor units for hallway access and comfortable entry
• 24/7 access where available
• Month-to-month rentals
• Locations near home, work, or major roads
• Online account management and payment options
Public Storage maintains facilities with routine property checks, regular cleaning of common areas, and ongoing pest-control efforts. We also provide clean, well-kept hallways and entry points, and staff monitor the property throughout the week.
Resources from the Help Center
How Self Storage Works
If you've never rented self storage before, we're here to help.
Making a Reservation
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Features & Amenities
Your storage needs are unique. Find out which features and amenities are right for you.
Moving In
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Customer Reviews
Select a row to filter reviews
Sandro is extremely informative and helpful. Always a great experience when help is needed.
Excellent service. Sandro helped a lot and was patient and kind with my 1st interaction getting a couple units.
Sandro was wonderful
Sandro is the best !!!! Wonderful help
Excelente servicio de Sandro, muchas gracias me orientó muy bien.!
Sandro was great, showed me the unit and explained everything very well.
Sandro was very helpful in resolving my issue today.
Sandro helped me alot with my storage unit and access to the property. Recommend highly.
I really great service from Sandro!
Sandro to an excellent job of reviewing all the details of the contract and property. A very professional orientation. Highly recommend this facility.
The best service in the storage great job with Sandro the best service
Sandro helped me set up the app. Couldn't ask for a better customer service rep!
Sandro was phenomenal! He handles the entire building by himself, so he frequently has the leave the office to maintain the property. If you see a silver Chevy Equinox with a Daft Punk sticker, he’s onsite. Amazing customer service!
Thank you so much, Sandro!
This place has hours to be open but no one is there during those hours. Especially on the weekend. The lock in my unit has had to have the battery replaced multiple times and my items are held hostage because I can’t get anyone to respond or help. Why can’t this place check their own equipment so that when customers come they don’t have to find that their lock doesn’t work and no one is available to help them? This I frustrating because I had movers ready to help me move things and I had to cancel and pay for that because I couldn’t get into the unit. I would rather just have my own personal lock on the door. Can someone let me know if that is possible? Then I won’t care if I ever see anyone who works at this facility.
They are horrible! Locks malfunction all the time & there’s usually no one on premises to help
Sandro was a great help getting me into my storage. Would definitely recommend this place. 5*
Amazing service! Sandro provided excellent service!
Sandro is very attentive and courteous. I really appreciate his help!
Sandro was exceptional and very quick with his help.
Sandro was very helpful and explained everything very thoroughly.
Sandro, was amazing and helpful today. Nice to have a manager on site that is kind and helpful.
Sandro da un excelente servicio al cliente, me ayudó en todo lo que necesite
Sandro was incredibly patient and went above and beyond with helping us get into our unit! Thank you!
Sandro helped me a lot regarding account and payment set up very clean a nice office! Great experience and great guy!!
Muy agradecida por el servicio excelente atención de Sandro
Great service by Sandro
Sandro is a miracle worker! Real tech wiz in terms of the electronic doors! If you don’t see him in the office, rest assured he is most likely upstairs maintaining the property all by himself.Thank you again!
Sandro was amazing! He really is patient and listens to your concerns. He will give you all you need to make your stay ever the more efficient. Thank you!
Thank you Sandro!
Sandro provided good customer service
Excellent security and customer service by Sandro
Excellent customer service from Sandro! He really went above and beyond with solving tech issues.
Friendly customer service. The property manager, Sandro was very helpful l.
Sandro helped me out phenomenally fast! He was patient and informative. He’ll give you sort of resources you need for troubleshooting
Great customer service!!
Sandro was great, very informational. Great help securing the storage
Sandro was the best and super helpful!!!
Very quick and convenient. Sandro was very helpful.
I had a really great experience with Sandro at Public Storage. He was very kind, patient, and helpful from the moment I walked in. He took the time to explain everything to me and answer all my questions without ever making me feel rushed.
What I appreciated the most was how professional and genuinely helpful he was. You can tell when someone is just doing their job and when someone actually cares about helping people, and Sandro definitely made me feel the second one.
He made the whole process so much easier for me, and I really appreciate his help. Public Storage is lucky to have someone like him on their team.
Thank you, Sandro, for your kindness and great customer service. I truly appreciate it! We are so happy with transfer .!!!!
Great service , Sandro!
Sandro was an amazing customer service representative! Thank you!
Sandro provided amazing customer service! I only wish there were more of him for each floor! He tries to make himself available for his customers, but he has to frequently exit the office to maintain the property himself. Thank you again!
Sandro is a great help and he is always very courteous
Since Public Storage took over management of this property, I have experienced repeated problems accessing my unit because of unreliable electronic locks and access systems. This has continued for approximately a year and a half and is no longer acceptable.
Today, September 28th, I was again unable to access my unit because the app was not communicating with the door. After trying both apps, I was locked out. I called the office repeatedly, but no one answered, despite seeing an attendant on the property. I eventually regained access, but this should not be a recurring issue for a paying customer.
A few months ago, I was also unable to retrieve luggage before a trip. No one answered the property’s listed phone number, so I had to leave my belongings on the fifth floor and walk to the office for help. The employee I encountered was dismissive and unprofessional, saying only that he was “busy” when I explained that my calls had gone unanswered. There was no apology or acknowledgment of the inconvenience.
After attempting to troubleshoot the problem, I was told to download another app in addition to the company’s existing app. That app also malfunctioned, requiring the employee to contact the vendor while I waited and then return to my unit to confirm that access had been restored. Although the system eventually worked, the process was unnecessarily complicated, time-consuming, and frustrating.
I should not have to use multiple apps, troubleshoot technology, track down employees, and make repeated trips to the office simply to access a unit I am paying to rent. Reliable access should be a basic expectation.
I am also concerned about the lack of accountability. If I pay rent late, I am immediately charged a fee, yet there appears to be no comparable accountability or consideration when your access system prevents me from entering my unit.
In addition, my rental rate has increased substantially over time, while the property advertises comparable units online for significantly less than I currently pay. This discrepancy feels unfair and raises concerns about transparency and customer loyalty. I was late with rent for the first time a couple of months ago while recovering from surgery, but despite my long-standing history as a customer, no consideration was given to that circumstance.
I expect management to provide a meaningful response addressing:
- The recurring failures of the electronic access system
- The lack of reliable phone support
- The dismissive and unprofessional treatment I received
- Why customers must use multiple apps to access their units
- What accountability exists when customers are denied access
- How rental rates are determined and why my rate differs substantially from current online advertisements
I have been patient, but this situation has gone beyond an occasional inconvenience. Reliable access, responsive customer service, and fair treatment should be basic expectations.
Sandro helped me get into my unit and explained things every clearly. Couldn't have asked for better customer service
Sandro did a FANTASTIC JOB! The app was giving me trouble, but he helped me through it and gave me his office number. Quite the gentleman!
Sandro has been incredibly helpful and always willing to assist in every way possible. He represents the Public Storage brand exceptionally well and is the main reason we continue doing business at this location.
Clean and well maintained together with a phenomenal property manager Sandro. He answered all my questions and was incredibly patient. It’s rare to find workers like him!
Sandro took the time to help me get into my unit! If you have any trouble with the Public Storage app, try the Smart Entry Noke app. It comes with the place!
Excellent service from Sandro! So attentive and patient! Will definitely keep coming here.
Sandro provided excellent customer service.
Sandro really helped me out! He helped me with a very technical issue that got resolved. Can't recommend this place enough!
Sandro helped me out and was exceptionally informative!
Sandro was very informative and helpful
Sandro helped me solve my problem getting into my unit
Sandro really gelped me.
Excellent service!!
Justin was extremely helpful!!!
After a few hiccups with this public storage, I spoke to Luis he was very helpful in finding a solution to my problem. I can appreciate a business when they have good customer service.
Sandro and Luis were very helpful getting my access fixed
Justin was simply amazing. He was very patient with me and answered all of questions.
Justin has great customer service skills! I had a problem and he handled it right away without hesitation fast and efficient! Thank you Justin !
Sandro was a great help, gave me the entire tour. Super nice and professional! Thankful & highly recommend 🙏
The customer service guy Sandro who helped me is very knowledgeable , he has been
great help
Sandro at the plantation Public Storage was great at solving an App issue for us. Bravo Sandro, great customer service!!!!
Sandro helped me a ton I highly recommend this storage unit.
Sandro was great! He helped me install the app which is needed for these electronic locks. If I have any issue with the e-locks, I can call Nokē Smart Entry by Janus INTL for help at any time.
Since this place got bought out by Public Storage my rent went up and my time got restricted not happy!
Revision contacted by management and were really kind and helpful into making things more manageable for me ! Appreciated
Cristina has been a great and excellent customer service, may God bless her for all her guidance and help to rent my space. A million thanks.!!❤️
Once again, Tiffany has made this moving process much easier. I had been at a different public storage facility, and they were completely unresponsive. There was no one to answer the phone, and the office was empty. This made the moving experience incredibly frustrating. I decided to return to the original location with Tiffany, and she reached out to the facility. Unfortunately, they still hadn’t responded. I was worried that I would be charged another month because the location was unavailable. However, Tiffany went above and beyond and completed the contract for me, which made everything much easier. Public storage facilities absolutely need a Tiffany at every location!
Sandro provided great customer service, showed us where our unit was, how to access it by downloading the App, and explained everything very well. The location is clean, and new. My only issue is that when I pulled information up online about the location, it says if I had rented the storage unit on the website, rather than going into the building, I could have paid$70/month rather than $97/month. That’s annoying, but I already signed the agreement, so I can’t do anything at this point.
I want to thank Sandro for his exceptional customer service today! If you are looking for a storage place that is economical and clean this is the place.
Sandro was very helpful and knowledgable. He explained the app and helped get me started.
Had the worst experience at this location. Unable to access my storage unit. No workers or property manager available to help. It’s all app based, no keypads. This place sucks
⭐⭐⭐⭐⭐
Sandro was extremely helpful, professional, and friendly. He made the process quick and easy and answered all my questions. Excellent customer service—thank you, Sandro!
Clean, cool, easy in and out. Great price for space.
Sandro was excellent in providing accurate detailed info about the rental process. It's a lot to take in, but he made it simple for me to understand. We'll be referring everyone we can to Public Storage Plantation
This place is terrible. I’ve used many storage facilities and I’ve never had such a horrible experience. The fact that you have to use a Bluetooth or long code to open the door every single time, the elevator every single time, and if you don’t move fast enough the door closes and you have to start again. And the Bluetooth RARELY works. it’s honestly not even about safety that’s ridiculous. This has been a nightmare. Unloaded two cars worth of stuff and got all the way to my unit for the blue tooth lock to not work. Absolutely infuriating. Had to load it all back into my cat because no one answered the phone. If I didn’t have half of my apartment already in the unit I would have gone somewhere else no question. DO NOT WAST YOUR TIME HERE OVER PRICES AND THE TECHNOLOGY IS USELESS. Like moving is already hard enough, imagine having your hands full of stuff and also opening your phone to connect Bluetooth that works 50% of the time.
Sandro was amazing! He resolved my problem within minutes!
I had the greatest service with Sandro!!! So helpful and was so patient to explain everything in detail! Even helping me with all access on my phone until everything worked perfectly!!
Sandro was amazing in explaining the process of renting a storage unit and showing us the property. Pleasant gentleman !! Public storage is lucky to have him on board
Sandro was awesome and very helpful! Great customer service!
Awesome customer service support
Mr. Sandro was very helpful and spent the time that was need to help me fix the problem and set up auto pay with my bank account ,l hope that we have taken care of the problem.
I had a great experience today thanks to Cristina at the front counter. From the moment I arrived, she was welcoming, professional, and genuinely attentive. She guided me through the entire process quickly and efficiently, making sure I found exactly what I was looking for without any stress or confusion.
Her knowledge and willingness to help really stood out, and she made the whole experience smooth and pleasant. It’s not every day you come across someone who provides such excellent customer care.
Thank you, Cristina, for your outstanding service!
Sandro Excellent attention
Sandro and Cristina were wonderful! They explained everything about how to use the app and the electronic lock. The app is necessary! You can count on these guys for help! Thank you!
Sandro and Christina, were a great help they explained how there facility operates and walked me through the facility and how it operates and explained every step to access and open my smart lock storage unit.
Gina and Jessica is awesome great customer service 👍
I was locked out of my application Tiffany was very helpful with reorienting me through the right steps
Highly recommend! Excellent customer service provided by Sandro.
This was by far one of the most seamless transactions for securing a storage unit. Specially, the manager on at the tamarac site made things almost too easy. Please ask for Gina when you go in or call to schedule.
Me encantó la atención
Excelente servicio de SANDRO me explicó todo muy claro
Gracias por hablar español
This is a convenient and affordable storage location with everything I need. I've never had any issues, and the manager Tiffany is helpful and friendly. Definitely worth the price
Justin fue muy cordial y profesional al enseñarme todo lo relacionado al alquiler de una unidad. Estoy muy agradecida.
Beverly is well professional in her job she helped me out with everything today and she gave me an A-Class service
Sandro did a great job helping me set up the app! It's necessary for this property to use the electronic locks.
Sandro was great in explaining and informing us with every detail. Thanks.
Sandro was wonderful, prompt and informative service.
Excelente servicio,me explico todas las opciones q manejan ,y me indico la q mejor me se me ajustaba a lo q necesitaba,buena vibra
I am extremely disappointed with the decline in service since this facility transitioned from Extra Space Storage to Public Storage. What was once a well managed, customer focused location has become frustrating to deal with on multiple levels.
Customer service is virtually nonexistent. It is difficult to reach anyone for assistance, and when issues arise there is little to no accountability or follow up.
Operationally, the facility is poorly managed. There are rarely any carts available, and when you do find one, it often does not function properly. For a storage facility, this is not a minor inconvenience. It directly impacts customers who are moving heavy items.
The mobile app frequently fails to grant access to the facility, creating unnecessary delays and stress. Reliable access should be the most basic expectation.
Despite the decline in service and functionality, pricing continues to increase. It is hard to justify higher rates when the overall experience has significantly deteriorated.
This facility is relatively new, which makes the lack of organization and customer care even more disappointing. I hope management takes these concerns seriously and implements meaningful improvements.
Sandro gave the best customer service, explained everything to us with a smile and good energy. Definitely recommend this location to everyone who needs a storage room. He was very friendly and was willing to show us our unit. Thankyou for everything Sandro UR THE BEST💯!!!
Took my money over $700 USD and bullied me repeatedly then wouldn't allow me to pay my bill on line or in person!
Edit: Public Storage has allowed me to keep my same rent for the next 3 months. Thanks.
Ive had a unit here since before Public Storage took over and I was paying 60 dollars. I got a second unit which was 250 due to needing more space. I spent an entire two weeks consolidating the units to save money and these crooks raised the priced 100 dollars WITHOUT NOTICE. Now I will be paying 355 dollars a month for one unit.
Sandro was very helpful! He explained everything, and showed me how to use the electronic locks.
Sandro is really good person helped me today with my first time storage unit renting, recommend everyone this facility!
Justin did great and helped me with my unit
Justin was incredible, great service! Very thorough!
Justin was so helpful!
Sandro is a great representative! Happy with the service and happy with the help in regards of the app
Sandro was very professional and kind, highly recommended.
Quick, easy, and convenient.
Jamie is wonderful and helpful and I recommend anyone that’s looking for a storage in Deerfield area to contact her
Noel and Sandra were superstars in helping find a storage that best suits my needs. Their professionalism was superb.
Great service from Justin
Tiffany was absolutely amazing! From start to finish, she was incredibly helpful, patient, and genuinely kind. She took the time to explain everything clearly, answered all of my questions, and made sure I fully understood my options. Tiffany was very informative and went above and beyond to ensure I selected the best unit for all of my items—nothing felt rushed or confusing. Her professionalism and positive attitude made the entire experience stress-free and easy. Customer service like this is rare, and Tiffany truly made a difference. Highly recommend this Public Storage location because of her!
Sandro and Noel both provide excellent customer service. Satisfied customer
You guys have a seriously critical and safety issue with your application. The Bluetooth does not work, it WIPES all the saved Bluetooth devices on your phone. I moved from down the street and had the same issue across four different phones. The locks rely on Bluetooth technology on a terrible buggy app. You guys need to get rid of that or have an option for regular locks. I just moved in, paid for 24/7 and Im sitting outside with a truck load of stuff unable to get into my unit because your Bluetooth lock and app do not work. This is a critical failure of the basic service you provide.
It’s great but it’s all a scam. When I called they told me it was $60 in total, was a lie. They never tell u about insurance. Comes out $80. They told me I can go whenever I want. LIE!!!! Only business hours if you wanna get 24/7 it was extra, now they raised the rent $30 MORE. And it’s the smallest place btw. that’s outrageous. Getting out of this place asap!
Thanks to Mo I was able to solve the issue with had with the storage unit door. He was off the clock and waited until the problem was solved
Justin was the best!!!
Rosanna was soo helpful, she was the only one working Sunday and was able to assist everyone, despite the frustration from customers, and because of her i felt comfortable renting this storage unit!
I highly recommend Public Storage!
Rachel & Beverly are the best! They were so nice and extremely helpful !
I reserved a unit at this location and Jory was so helpful and great customer service skills, she deserves 10 stars, thank you Jory.
I reserved my unit at this location and MO was so helpful and great showing me around, he has excellent customer service, He deserves 10 stars, thank you MO and Public Storage.
Me atendió Mo, es una persona increíble y su ayuda muy profesional y amable. Me ayudó a encontrar el lugar adecuado para lo que estaba buscando. Gracias por su servicio, excelente!
Mo gracias por tu ayuda .
Noel in the city of Davie 33325 was an excelente customer service representative. He was full of imformation making my rental instant.
Justin was a great guy and help me to resolved everything with my account
It's the best person in front door, It's very fast and easy
Mo is a fantastic representative for his location and for Public Storage in general, he is incredibly kind and hardworking and makes sure that you feel well taken care of. He will help you resolve any issue you have as soon as possible
Great service and attention from Claudia.
MO. He is so honest and helpful. But make sure you call before you go because he’s so popular that he’s literally EVERYWHERE! He will make sure your needs are met! So just ask for him and you’ll walk out happy for sure!!!
He was also patient with my kids being with me!
A message from my son: I like how he helped us!
Me Mo show me how use this high tech facility.
Thank you Mr Mo.
Thank you Mr Mo for helping
Good service Mr Mo
So I’ve been with them for almost a month I believe and my experience has been great. Gina called to check on me and make sure I was taken care of although she is not located at the property. She coordinated with Justin who was on the property at that time.
Then when I was ready to move forward Joyce helped me access my unit via phone and it was such a great experience! We were all patient with each other and it was pretty easy and I was excited the locks are now controlled via app so that’s one less key or worry about someone breaking my lock.
Property is always clean and I access my unit almost daily and I have no complaints. Wanting to chose a larger unit now :)
Muy buena atención Mo ,explica todo el proceso
Moe,PM excelente persona y muy servicial conoce perfectamente los protocoles de servicio al cliente.
Muy satisfechos con su atención.
Great location, and convenient access. Justin is an excellent rep, and provides the best customer service.
I had an excellent experience getting my storage unit! Jen provided incredible service — she was super sweet, professional, and very detailed when explaining all the procedures. Truly appreciated her help! Really glad I made the right choice by choosing this storage facility!
Mo was awesome getting my app all straightened out. My space is all clean and ready to move in. Many thanks!
Mo was very helpful!
Justin was very helpful choosing the right size storage unit after showing us all the sizes available.
I have to say that Justin is exceptional and his professionalism exceeds what I expected. He worked out an issue that the Internet presented with great confidence ! Everyone he spoke to he treated so personally and sweet . Public storage needs more Professional managers like him ! No doubt he will succeed in whatever he does wherever he is . Thank you Justin so much !
Justin was very kind and helpful! Great costumer service
Justin is the best
Justin was an incredible and brilliant employee, he helped me with my first storage unit, God bless his humbleness and kindness. I’m very appreciate it for his help. 🙌🙌🙌
Great job at helping us out moving out stuff
Thank Mr Mo for all the help
Thanks Mr Mo for Move in
Do NOT rent here.
This has been the worst experience I have ever had with any business. The customer service is non-existent, the management is invisible, and nothing works as promised.
On multiple occasions, as paying customers, we have been unable to access the very units we are renting. The elevators are frequently out of service, the emergency stairs are blocked, and the access codes often fail. When this happens, there is never an on-site manager available to assist.
Customer service only opens a “ticket” that can take up to 72 hours to resolve, meaning if you can’t access your storage, you are simply stuck for days. That is unacceptable.
This place is a nightmare to deal with. The business is poorly run, the staff does not care, and the service is beyond terrible. Save yourself the stress and frustration, do not rent here under any circumstances.
Great service by Eremi and opening my account
Prices go up about $30-60/month, every five months, no toilet paper in the bathroom, one elevator always shut (never working), awful app connection, usually dirty, etc. They swapped out four large rolling flats for three small (broken) ones. It took me 3x as long to move this time than it ever would in a better facility. NEVER going back. It’s worth an extra $20-30/month to avoid this headache.
Donna is awesome great cu service
Donna was the most professional, sincere customer service representative. She made the experience so easy. Highly recommend. She was extra helpful
We have an amazing experience with our storage, Thank you Sr. Mo for your help.
MO’s Excellent customer service skills are outstanding, he answered all my questions professionally and was very kind.
Came to access my unit after 2 days of no luck and multiple phone calls finally got human interaction with Mr.Mo! He knew right away what the problem was! Highly appreciative of Mr.Mo very kind and very professional!
Thank you
Mr Mo for all the help
Que lugar tan deficiente tienen una tecnología para poder tener acceso a la puerta al elevador y por último al Storage q uno rentó pero para nada sirve la tecnología si uno necesita abrir la bodega y el sistema no sirve Hoy Sep 5/25 dure una hora para poder abrir y no fue posible ni siquiera lo pudo abrir la empleada q ya venía su jefe y nunca llegó para terminar cerraron la oficina para no tener q atender este problema no lo RECOMIENDO
Tenía q sacar algo urgente y no pude hacerlo perdí mi tiempo y el trabajo q tenía q hacer con los materiales q necesitaba q no pude obtener por culpa de este sivernetico Storage
Rachel is very nice and helpful.
The system was down and nobody there helping the customers
Excepcional Customer Service Service by The Manager Mo , We moved out U-Haul storage Unit in the Sunrise Area.
Good morning, yesterday we went to the Site to start our Storage, Mo's attention was excellent, he knew how to overcome the issues that the system made difficult. Great service from Mo!!
Donna was very helpful and informative! Excellent customer service and facilities!
Thank you Mr Mo for all the help
MR Mo teaxh me how tonuze app
Mo (I believe the Indian guy) is super helpful! The transition from previous owner to public storage was a horrible experience. However, Mo has been super helpful with getting everything sorted out, the only reason I stayed with these guys is because of him, and paid a year in advance otherwise I was going to move out.
Bad customer service, they got the “modern” locks that unlock by the app… but the lock dont open… is after 10am and there is no “property manager” in the building ….
we are over 40 min on the phone and the only solution is a 72 hour ticket that will be open online …
try to avoid this facility
Best customer service
Mo helped me with my unit and answered all the questions. Thank you so much.
MO WAS AWESOME HE WORKS AT THE PLANTATION…Thanks again for your assistance
Mr mo is good persona . Help me to rent
Mo has provided us wonderful customer service. Very personable, helpful, nice, and knowledgeable.
Very clean and new. Easy to get access with your personalized app features. Mo was very helpful and informative. Appreciate his help trying to make some changes and also helping me get in the unit. Will recommend.
Mo is great and helpful
Mo is great! Just opened an account & he was so helpful with getting me the correct storage unit, helping me download the public storage app and explaining how to enter the building and access my storage unit.
I always have a terrible experience at this Public Storage location. The facility is always dirty, which is completely unacceptable for a storage unit. The staff members are extremely rude and, to make matters worse, they are rarely present when you need them.
When this location was under different management, everything worked smoothly, but now the system is a complete mess. I brought several items to store, and when I arrived, the door to my unit simply wouldn’t open. I tried to find an employee for assistance, but there was no one available to help.
I would not recommend this Public Storage at all. Save yourself the frustration and look for a more reliable option!
I rented a 10x5 space online but when I arrived to start moving my stuff, the unit they gave me was a very narrow, semi triangular space which was completely useless. I went to talk to the manager (Mo) and he set me up with the type of unit I requested in no time. The location is good, clean and never too many people, but the codes for the exterior door and elevators work 1 out of 10 times...
Rented online for the far superior pricing on a 5x10 unit just to get there, have none of the carts available purely because 2 other cars were parked loading their own things, and after hauling my things up finding the unit is a small trapezoidal nook with hardly any usable space due to its lack of depth!
Thankfully Mo was extremely helpful and kind helping move the unit to one that is actually the listed dimensions.
Employees here are a 5/5 but the company itself is very lack luster and should look to take after their own employees
Mo was fantastic and had very great advice for rentals! 5 stars!
I had a hard time to pay using app . Customer service could not do it. I called office and Mr Mo helped me .very smart person.
I asked him to 4 sizes of units and he quietly showed. FinallyI know whatI wanted.
Thanks Mr MO
This place is amazing I was having trouble with the elevator and before I can ask for help the gentleman named mo came to the rescue he help me and showed me my unit and he help me bring my stuff inside I never experienced such customer service thank you mo
Mr. Mo is trustful and mindful person.
Good job, thanks Mr Mo.
Mr Mo help me , all easy transfer to a bigger unit.
Mr Mo always there to helps me for any app issues
Mo is very helpful and friendly, because of him I understand the technology and system easily.
Mo was amazing and helped us find an amazing good unit. He deserves a raise.
Explanada what i needed.Mr MO is best
This place is great especially because of Mo. He was so helpful getting me setup and is always available when I have a question.
Mr Mo is a good and helpful. New experience…
Mr Mo returned the call and find a cart . Always keep the property clean
Well done, Mr. Mo
Great work Mr. Mo
Mr no is best
Mr mo is te Best. He
Help to sign up
The location is perfect! It's super clean inside - new owners have really made a difference - and Mo has been extremely helpful from the very beginning. If you have to put your stuff somewhere - THIS IS THE PLACE!!
Mr mo is best
I have to say since public storage has taken over there have been problems. From the crappy dollys, they have no toilet paper in the bathroom. But today I locked my phone in my unit and Mo went above and beyond to help me. He does care about the people who use this facility. I hope they get things fixed with better and more dollys. But MO is a great guy and will help you in anyway he can.
Mr Mo is tje best. I had a issue with unit and he fix it wright away
Mohammed MO
I just want to give you a BIG THANK YOU!!!
Public storage Property management definitely needs more people like Mo his Professionalism, and courtesy is untouched.
Also thank you Hannah Stevens you are fantastic.
Mr Mo is best. I am a first time customer and he made all smooth
He helped me come in showed me around help me to unlock and do the operation smoothly nice guy Mo
Mr mo help me to set up all. I am old and do know much
Mr Mo help me setup all the codes apps fast like in and out
Absolutely love the location. It's always accessible when needed, and the staff is always accommodating.
I went to rent a unit today and the guy working there Mo was extremely helpful and friendly. The place was clean and met my expectations.
Jessica is awesome. Helped me decide on what I would be needing.
This place has gone downhill since Public Storage has taken over. I have been locked out of my unit for 2 months now and the office is closed due to renovations. The chat doesn't help, I called the local number, no callback. I want my belongings and a refund.
This was previously by another brand and they had great customer service and facilities. Ever since Public Storage took over - the Caribbean manager is horrible - rude attitude and zero willingness to help. Public Storage has take away the big and convenient dolly (they previously had 8 such large dolly), and replaced it with kids dolly and that too just four of them. Now, this place is always busy and people are waiting for turns to use the dolly. Their whole business model is discouraging people to use these storages and forget it. I just waited for 45 mins for my turn to use the dolly, and reluctantly went home - will have to come back some other day. One of the elevators don’t work as well. Not to mention - their app to access the locker is so broken, you would think such large company would make it seamless. I am now looking to shift to another brand. In America this is one of the worst large companies to exist.
La peor experiencia el elevador no sirve las puertas no abren no hay asistencia en este lugar no vengan
There is not staff at this place
Horrible experience at this Public Storage location.
There is no property manager on-site, and no real way to get help. I rented a 10x10 unit online, and when I arrived, I found a weird triangular space that wasn’t even 4 feet deep — completely different from what was advertised.
Since there was no one available at the building, I called customer service immediately. They scheduled an appointment with the property manager for the next day — I waited over an hour, but no one ever showed up. I called customer service again, and they promised to resolve the issue, but nothing happened. I left multiple voicemails and still received no response.
It has now been three days of back-and-forth with no resolution. Customer service finally told me they can’t even issue a refund because there’s no manager assigned to this location! Every time you call, you have to re-explain the story because no one communicates properly, and to make things worse, many customer service reps struggle to understand English clearly.
Save yourself the nightmare and stay far away from this place.
Went to this storage nothing but great customer service Sandra was my representative! She’s awesome! Very transparent and fast! I’m definitely coming back when it’s time to move again! Thank
You Sandra! You’re the best !