The storage was dirty, the storage unit is outdated. My personal belongings were ruined by water that came through the storage and management was not helpful.
HJ was extremely helpful and knowledgeable. She made the move-in process very quick and stress free. She is very personable and respectful.She should be considered a very valuable employee and an asset to your company. Thank you HJ! She is located at 6350 Babcock Street in Palm Bay Florida.
HJ is a fantastic Property Manager. She gets you what you need when you need it! Great prices!
Very good place to rent! I reserved a space in the lot next door for large vehicle storage. I was given space 11 but with a split axle flatbed trailer, I couldn't safely get into the space as it very close to the front fence.
I called and spoke with HJ and she instructed me to come over to the leasing office to do the transfer paperwork. Super simple and she was able to get me in the space that I had already parked my truck in(so I wasn't blocking anyone in).
Hj is very friendly and personable! We actually chatted for a bit about something else for probably a good 20ish minutes! Excellent customer service!
Hj was amazing taking care of me thank you. I will recomend to store in the this facility
I have to say Roxanne helped me recently w professionalism & pront! The place is clean nice
Great place, manager is very nice
Very smooth and easy process. Thank you.
Everything was so nice.I moved right and received my king code and my storage was ready with my lockdown.Place started moving my stuff in and it's perfect
They rented me at the wrong location when the rep on the phone reserved me there are 3 rental locations on the same road, then had to jump through hoops and get my refund approved in order to get me rented at the location I intended closest to my house after 4 phone calls to the corporate line. Not Even the worse part I would go into my unit for something and small roaches would be scattering around my belongings at that point I was done after a month, I took my stuff out and had to go through every thing to make sure I wasn’t transporting roaches to my other location, terrible experience. I over looked the poor run down condition of the property and customer service against my better judgment and it costed me. I’ll never use them again. And respond falling short of my expectations is not a goal you strive for is not an excuse or an explanation why the hell you have roaches in your units at that dump site!
Hj is the best property manager
Very professional! Majorie helped with my move out process quickly. I would definitely recommend this storage area.
Excelente atención, muy rápido, si tienes algún problema ella solucionan muy rápido. Gracias feliz de rentar aquí
HJ is very helpful.
I leave lots is reviews and am very honest about my experiences. We had just moved to the area and knew we were going to need a storage for a while. We live in our Class A diesel pusher RV full time. The last location we were based out of had a storage shed we kept a few overflow items in. Things like holiday cooking supplies, soap making kit, car cleaning supplies and other odd and ends.
When we moved here our new lot didn’t have an outdoor shed but we are allowed to have one. But looking, the price of new sheds I could utilize this Public Storage for almost a couple years.
It is close. It’s in a covered location which comes in handy when it’s raining. They treat for insects. It’s insured. They have great hours. It’s clean. The owners live onsite.
When we first tried getting the small unit online there was some issues but calling the owner she fixed us up right quick and even found us a better rate.
We are going to be here for a number of years. I think I’m just going to keep the storage just so I don’t have to move my items again then if we either decide to move I’m not stuck with a shed and having to move everything again or we end up in a house again down the road and have to move it twice.
They also did notify us they were going to be cleaning and repainting the doors. And while they said there shouldn’t be any internal overspray they did offer and we used the complimentary plastic to cover our items.
We are renting a small 5x6 unit. It’s easy access. The hours are 6am to 10pm. We use the app for remote access, it’s Bluetooth so you need to be within about 10 foot to work.
I’d recommend this location for anyone looking for a safe storage location. The owners care about their location. And it’s probably less than a mile for me. So that’s a bonus.
Very good service and I didn’t expect that
Best service and extremely patient and the best prices
Hi is very nice and professional
Muy amable, bien explicado. Muy buen servicio
Hj was very helpful made it quick and easy thanks alot
Hj was big help. Answered all my questions and was honest with about the whole process. Great customer service and great location.
Really grateful for all the help Hj provided me. I came in was able to get a unit at the price I wanted. Couldn't ask for a better woman to help me answer all my questions. HJ is alot of help.
HJ was amazing, so helpful. She got me in and out fast. She is very professional and knowledgeable.
Good price. The property manager HJ was very friendly and helpful!
Savannah Beatty——HJ was wonderful! She worked with me to switch to another unit after I decided against the unit I originally reserved. She took her time with me and explained everything. She was also very personable and an all around great person.
Great service and good prices! HJ will help with all of your storage needs!
Very pleased with this property. The manager is always on site and very helpful. Everything is well maintained at all times. Great service
2 years later new name new faces same good service as the first interaction.. HJ helped me out with some issues and got me squared away
Spoke with customer service and they are great to work with. Appreciate them taking the time to listen.
Thank you
HJ was very kind and helpful in getting our unit secured. She answered all of our questions with a great attitude. The facility seems clean and well organized.
I've been here a few times for truck parking and it's always nice and easy to get. More home time for me. Nice people and a good amount of parking spots
Storage unit leaked and ruined all my stuff yes I filed a claim with the ins but if the place was maintained better maybe this wouldn't have happened.
I very seldom stop in the office but needed to today spoke with H.J.she couldn't have been anymore helpful a pleasure to do business with my storage unit always dry accessible and priced right
HJ, was extremely helpful. Thank you very much.
HJ is the best! Best storage place I have ever been!
Great service all questions always answered and taken care of promptly
HJ was amazing! Great customer service and quick service just when I needed it.
She's a good customer service. It's perfect and then I like the service that she's given me. Okay, thank you very much for your service.
H j is amazing !!! I can't give her enough stars.She is always so polite and very helpful.And goes out of her way to help with the customer
I’m in the process of moving from Ohio to Florida and I need a parking space for mine and my husband semi truck and trailer. HJ was so helpful and friendly with helping me make sure that we had a place to park for our new journey. Thank you so much HJ and I look forward to meeting you real soon.
Stopped in to buy some boxes and other moving items. Great location and prices for storage and moving gear. Customer service was top notch from HJ!
Great service so friendly ..had a horrible customer service experience at another facility n she was a breath of fresh air in comparison
We have parked our trucks there for many years. HJ in the office is wonderful. She is extremely helpful and addresses any issue that I ever have. She is a great asset to this company.
Was shopping around and Whitney was very helpful.
Whitney was very helpful and answered all my questions! Great customer service experience!
Very good service
Made me feel good and safe
HJ provides consistent,amazing customer service everytime I visit. Great prices and great spaces! Rent here!
Extremely helpful. Had a last minute reservation and HJ was able to get us in no problem!
I have a half price sale unit here. The people are great. Their service reps answered all my questions.
hj give me good customer service when i visit the store today thank you so very much for your service hj 😊😊😊😊😊😊😊😊
Had to get a new unit and transfer all of my things from the old unit and HJ made it a very easy transition. She was kind, informative, and very helpful.
HJ is awesome! She helped me find the perfect size storage at the right price.Thank you
Place was a little sketchy when it was Simply Self Storage, with poor security.
Now that it is Public Storage, it is still sketchy, just high priced. The only thing new was an app I never used. In the past 2 years the price has increased by almost an EXTRA 200%.
Also, when you do leave, DO NOT TELL THEM UNTIL THE LAST BOX IS OUT! They lock you out within hours of you putting in a "Schedule a move out", even if it is in the future. I was locked INSIDE the facility because my gate code was deactivated. Had to wait for another vehicle to dive up and open the gate to get out. Nobody was in the office, and the phone service was a joke!
Look elsewhere. You can do MUCH better. I did.
Hj is a wonderful person great to work with has a great sense of humor i just love her
I give it one star because it is required. I don't think they deserve anything. Bad security. The door doesn't work well. The price of 290 has now risen to $430. I will never use your services again. I don't think it's worth signing a contract for an already quite high price and they keep raising it all the time.
HJ was very helpful she helped me get two units out of auction she also let me vent a little that was very helpful to me to have someone listen and not judge you. Thank you HJ for all your help.
Amy did amazing at providing good information and showing me multiple units prior to closing. Thank you Amy and Simply Storage.
What a wonderful experience having Amy with her positive attitude and knowledge of things and an unbelievable rate made things so much easier for my life. ThNk you simple public whatever you are u have that woman working there.
I came for for the truck parking and everything was quick and easy
Amy is very helpful and friendly, definitely would recommend talking to her. Although she is new she knows her way around.
Would not recommend very dirty
Colette is a real one! Good experience.
Just got this storage online it was simple and easy! Colette was extremely helpful and very nice to talk too. She walked us through the process and I couldn't ask for better service thank you so much ☺️
The staff Daniel and Colette were very patient and helpful in the process of renting a spot at simply storage actually very personable and I highly recommend
I went in to get a quote on 10 by 10 storage for my mother and both Daniel and Colette did an awesome job assisting me. They both show professionalism and also courtesy to my mother situation, if you are looking for a storage I recommend definitely going to here.
As someone else just said "Colette is the best" and it's very true! She was so helpful when we ran into an issue clearing out our unit we had for the last year. Found someone who was able to help and saved us a BUNCH of money! She didn't have to do any of it - but did and was so helpful! Thank you again Colette!
I went with my friend to empty out a storage unit.
(SimplyStorage on Babcock Rd)
We started renting a unit the day we moved down here earlier this year in Feb. 2023. So I decided it's time to give an honest review! And so far, so good! My husband and I have had a few conversations with the woman who runs the office, Colette, and she is SO nice!! Very kind, and helpful! She just has a great energy!!
The price of our unit is "fair" for the space we're renting, and a little bit less than every place we've seen in the area. We have an outdoor/car access unit and I LOVE that there's a roof structure built OVER the building so when it's raining, you can still get into your unit without getting wet!!
Now, the only real negative thing we've experienced so far is bugs! It's been so SO hard to keep bugs out! Specifically THE SPIDERS! LOL! I'm petrified of them so that's more of a "me problem" plus well...this IS Florida! If management has any tips I'd be forever grateful!
TLDR; I'd give this place a solid 9/10. I would, and HAVE, recommended this place to anybody who needs a storage unit in the area!! :)
Colette was great! She helped us pick out the perfect size unit! Thank you!
Colette is the best! She was able to change my reservation I made in error and also get me into the unit I was looking for. I would recommend 10/10. Great customer service and very friendly.
Colette is amazing! Clean, professional and your first month free.highly recommend
Collette was super nice and got me a great deal.
Colette was very helpful and answered all of my questions. Very friendly.
Amazing SERVICE!!! COLETTE is the BEST!!!
I am new to the area and Colette was extremely helpful and personable. She made sure to go everything with me and made me feel very welcome. Great location and very secure!
Colette Carey was great and got me a great deal
Ms.Colette was Super Friendly Quick & Easy, Great price & spacious units
Colette Carey showed great customer service she got us what we wanted in a short period of time.
It is very difficult to get any assistance once you've become a customer even something as simple as making a payment becomes a complicated task with Simply Storage, there is no simple in Simply Storage.
Awesome service and prices. Adrian was very kind and helpful. Very generous man. Definitely choosing this location again!
Colette was great. I chose one unit on-line but went with her recommendation for the climate control based off what I’m storing.
Colette Carey was very welcoming and she showed us around the place and answered all my questions, would recommend this place to anyone.
Mrs.Colette the store manager she was the sweetest made sure to answer all of our questions and gave us a warm welcome.
Great pleasure renting 2 a storage and car space. I will be referring customers because of her
I spoke to Colette Carey for a quote on 2 storage. When I tell you she is a pleasure to have at the Babcock location. I got the car storage and a 10x10 with sense of humor with it. I made a great choice coming by renting today….
Very simply and straight forward. Colette in the office is a pleasure to work with!!
Colette was extremely helpful and upfront about everything. Great customer service and highly recommend this facility!
If you ever need a storage unit, make sure you talk to Colette Carey she is a store manager she is great
I met a nice lady name Colette and she was very knowledgeable and she helped me a lot. Thank you so much for your help. 😊
Really great service. Collette was wonderful to meet and do business with!!
Colette the site manager helped me out so much and made the experience so easy. Took a lot of time and walked me thru every step. Thank you I will highly recommend in the future.
Came in to just shop for prices and Colette was more helpful and friendly than any other storage unit around! Actually took her time to show me the units and explain what I could fit in there! When I am ready to pull the trigger on a unit I will be coming back!
Tiene mucho espacio limpio y buenos precios
Give lady Ms Colette 100 to use the dumpster. I filled it up, and she asked me for another hundred I would never recommend this place to anybody, and I told her to give me the number to corporate.
John give me best service and hope get me .I hope he gets a raise
John and Colette great service
We rent one of the climate control units. The lights in front of our unit were out and we couldn’t see. I walked to the front to let them know. They drove me back on the golf cart so I wouldn’t have to walk again. Within 5 minutes they were replacing the bulbs.
They are extremely friendly and helpful.
Had trouble with my lock, and went to the office for help and a nice man named John walked over to the unit to help me. He was so help and so kind
I work with John. His customer service and knowledge on how much square footage I needed more my storage was top notch!
Colette helped me get set up with a small unit. It was quick and she is very kind and helpful
Super happy with the service here with my unit. I’d recommend John and Mrs Collete for all your storage needs
Colette carey is the Best
John and Colette are awesome great to work with !
John was outstanding! Great attitude and knowledgeable. Highly recommend.
John was fantastic! We couldn't be happier with the service and efforts to secure what we wanted.
John is the best, great service 10/10
Collette and John gave great service
John was great! Awesome service.
John and colette gave me great services
Super friendly and helpful staff. Everyone aprt of the staff is very helpful and polite. Management is punctual and understanding. I'm grateful for choosing this storage facility to store my belongings.
I found that the employees were very friendly and professional. I was impressed. Thank you
Colette is awesome and knows what she is doing! Thank you.
John was very friendly, showed me the unit personally and explained everything in detail. Highly recommend!
Appreciated the level of customer care I received!
John was fantastic to work with. Thank you John!
Ms Collete was very helpful I was well treated and provided with the discount for 2 months I will definitely recommend this storage to anybody that's looking
Friendliest employees. Clean facility. Great price.2nd time using the storage facility recommend highly
I don't normally leave horrible reviews unless they are waAll my things were clean, dry and bug free when I put my things in storage here back in March. Today I finally moved everything out only to find everything I had got wet somehow, roach infested, mildewed, mildewed smelling, and rotted. Basically ive been spending money to store things that now I have to throw away. If you value your things don't store them at this facility
John was amazing! thanks a lot for the advices and info. Very professional, friendly, and most knowledgeable. Would totally recommend!
Quick and simple service!
Collette was awesome, she showed us around and found the perfect spot for our boat. Great customer service
Everyone was very friendly and prompt! In and out quickly when moving in.
Found Colette & John to be very personable & polite & very helpful in helping me find the right size unit for my needs. I will refer them to others.
Although, I am no longer leasing a unit at Simply Storage. I reached out to Collette, a Simply Storage Representative, to request a copy of my payment history. She gladly went to my move out history and emailed the requested info that instant.
No waiting, no holding. Simply Storage has wonderful employees, It was a pleasure having a unit at Simply Storage. If I ever need to store things again, there would be no other place than Simply Storage on Babcock Street.
Thank Collette! I give you a 10++ review for Outstanding Performance in Customer Service! Thanks for making my day great 👍
ALH
John and Colette great work
John and Colette have amazing customer service. They have great personalities. The prices a great, and communication is great.
Colette was incredibly helpful and kind right off the bat. Grounds are clean, easy access from highway, lots of options, easy to rent. We are looking forward to using simply storage over the next few months!
Thanks!
Was instrumental and assisting misery and moving out of truck to storage thank you so much Colette. Have a blessed day!
Collette in Palm bay on Babcock was great. She's a keeper. Very friendly. IN 1 minute I saw she really knew her Jon. I have every confidence in dealing with her. Great job. Great employee.
Best place in Palm Bay to store your semi truck and trailer.
Colette is the BEST! Always happy to answer any questions and help when she can with a smile on her face! Thank you!
John went out of his way to help us with our unit and show us how to use the app to access the gate code.
Excellent service . Friendly staff
John and Collette gave me great service
Staff easy going and professional. Very easy start up process.
John and Colette gave me great service. Always helpful customer service.
Thank you!!!! Great experience
College and John gave great service
John and Colette are great and very helpful. And they upkeep the place clean and ready.
Although the lady that helped me was new to the location, by around three days, she was very friendly and super helpful throughout the entire process. She even helped me understand how the operations worked such as where my unit was located, how to open the unit, and tested to ensure the gate opened using my designated gate code. Best service I've ever had!
Place is Dirty and ran down - 2 units are being used as housing!! First month Free is B/S - Will not use again !!
Manager John was very helpful and most pleasant
Very help full staff. Adam and John were both very happy and helpful.
I had a Great experience at Simply Self Storage. Adam was helpful and welcoming and made me feel comfortable with my storage needs and questions i had. Definitely check him out you wont be disappointed !
Adam was very helpful and attentive to what I needed . I recommend Simply Self Storage to those who need a little more space. JOHN
Great service; everyone was super helpful and patient! Highly recommend
Adam was more than helpful. Outgoing, funny and dedicated to making our experience worth every penny.
Anthony did amazing with providing information and storage. With his great present we got our storage today..
This is the worst experience I have ever had with a storage facility. The manager was aware that I would be moving my stuff in on Sunday. When I got to the storage facility it was still locked and I had a trailer full, with no place to store it. I called and emailed the manager with not luck. I had to find a different location. And wouldn’t you know I will not get my money back (all this happened in less then 72 hours of contact) But that’s ok, I probably saved myself a lot of headaches. Other customers that I seen while trying to get into my storage unit said this place is a ripoff. You start off paying a low rental fee and in a few months you rate skyrockets 3 and 4 times the lease agreement amount. Think before renting, I wish I did it would have saved a lot of headaches.
It locks early and when I signed contract supposed to be 24hr access
Simply self storage unit was a breath of fresh air. The staff was extremely welcoming and helpful. Adam, the gentleman at the front desk was amazing. He answered all my questions and reassured me about any concerns I had. GIVE THIS MAN A RAISE. He is confident, witty, and undeniably skilled. 10/10 would recommend to anyone looking for a place to keep their valuables.
Adam provided an outstanding customer service experience. Best in 4 different locations I went to in and around Palm Bay. Also, this location has the best price for a secure and safe location.
I HAD GREAT CUSTOMER SRVICE AND WOULD HIGHLY RECOMEND SIMPLY STORAGE.