Public Storage Self-Storage Units at 4508 S Vineland Road, Orlando, FL

Good experience

Moved in to a temporary storage unit between moves, this unit was clean and the staff was very polite had everything set up accordingly and lock ready for us. Moving is never easy but they made the whole process very pleasant. Thank you Darrin and team for all the support and friendly faces.

My experience with Public Storage has been a problem from day one; I was not given access to the facility until three days after moving into my unite. I’m also upset about the “ switch and bate” the one dollar for the first month was changed to a pro rated rate which came to 90 dollars for first month and not the dollar as advertise. Needless to say I was taken advantage. P.S. I only used the unit for three and a half weeks and not the entire month very disheartening! very disappointed! Update: Public Storage has redeemed themselves with following up as it late to my complaint. Great customer service by Brandon from PS was very concerned with my displeasure and was eager to make things right, and also one of the facility employee Tara and Brandon a bright light in such a not so bright beginning. It’s not how you begin it’s truly how you end. Thanks for turning things around by of great customer service.

I moved out of my unit on June 15, I notified the gentleman that was working on the property that same day that i will be moving out and vacating my unit. I called the property saying that I am getting charged for the following month. They advised they will look more into it and they will get back to me. Never received any call back from the property management, I visited the location multiple times to talk to someone since I did not receive any calls and they did not answer the phone. Now I am getting calls from a collection company trying to collect a payment for a month that i did not utilized the store unit. They will pick up the phone immediately for you to rent a unit however when you need them for any issues they will not answer the phone whatsoever. I need for someone to call me and resolve this situation. I am extremely frustrated with this location and the lack of communication, service and response. I need some support from the district manager to resolve this situation.

Darrin did his job with RESPECT , class, & professionalism.

Very Good!

I appreciate Darrin’s help.

Daniel Excelente todo, atencion de primera por parte de Virgie, 100% recomendado.

Darrin showed me everything during the rental process.

Darrin helped me well.

Darrin has been supportive.

Darrin has been awesome showing me the facility and different units.

The public storage it’s clean and safe place. The location is close, and it’s super easy to access.

Very Helpful and respectful. Darrin was a great clerk.

Darrin helped us.

Darrin was supportive.

Ashley and tyler were great Today and helped me get a bigger unit

The manager that helped me was great

Darrin es la única persona que trata de ayudarme en mi caso , se muestra entusiasta en resolver mi situación 5401 L B McLeod Rd, Orlando, FL 32811

Ms Leslie is very sweet and helpful. She fixed all the issues we had and made are day better. I enjoy working with her and doing business with this company

LESLIE IS AWESOME ALSO SO HELFUL WHEN WE ARE ON PROPERTY. Keep up the good work.

Kenita is very kind. We had and issue and she solve it immediately. Great service

Kenita was an amazing employee helper. She very funny and happy. I love her service

Had this storage unit for months, Leslie is so awesome and helpful, she’s so professional and always has a smile on her face!

There’s a lady name Leslie that does a phenomenal job. I went there the other day and she help me tremendously. 5 stars for Leslie :)

I just want to thank Leslie for all her help. She's awesome! Keep smiling.

Love how this was so close to where I live and Leslie helped me with everything and was super nice

Super convenient to where I live and Leslie is super nice.

Tara was a friendly, respectful, attentive person, knowledgeable about her work and I was very pleased that despite not speaking English, she was patient with me and helped me through all the processes until finalizing the contract and creating my public storage app account.

Was Previously renting with Public storage Just wanted to upgrade spaces Don was extremely helpful thanks again!

Shawn at the Vineland Rd location was extremely helpful. The process was smooth and he made sure renting was a breeze.

Leslie is awesome and very informative when asking questions. And such a hard worker. Love running into her when she's on property.

Shawn was very understanding and helpful during this stressful process. Made it feel effortless, forever grateful for that.

10 stars for this location Shawn is the absolute best in my opinion help get set up right away and was glad to answer all our questions really humble and dedicated to helping us. Thanks so much Shawn!!!!

Shawn was very helpful and patient with us, I wish all the employees were this nice. Great attitude and kindness goes a long way. Thumbs up for Shawn!!!!

Always personable. They care about their customers and are always willing to help.

Solo puedo hablar por el que contratamos, es muy espacioso y en el puedes guardar los enceres de una casa común, sus medidas son 10’ x 15 ‘

Thank you very much Shawn for helping me with such difficult situation your nice humbleness really kept me with the property you are amazing and your company should thankful for you

Eles não tem atendimento on-line 24h. Eu aluguei 2x no mesmo dia e cancelei no mesmo dia porque o tamanho estava errado. Eles não tem esse controle e me cobraram tudo! Não tem atendimento para falar sobre isso e não tem $1 first month.

Leslie is awesome. I’m glad I came to this pubic storage. She guided us to all we needed.

Thanks Leslie for your help. I got all the answers that I needed to make my move easier.

Leslie is so friendly and supportive of all our needs, took the time to tour multiple units and find us exactly what we needed!

SHAWN WAS GREAT

I have visited this location today. Shawn showed me around with detailed explanation. Highly recommended. Very good service.

Sean is always looking out after us , great customer service and smooth operation!

Convenient location, clean, tidy, good customer service presentation. Shawn, the manager, was pleasant, professional and proficient. He offered the best unit to fit our needs. I highly recommend Public Storage, Shawn and the location.

Shawn waS great

Shawn was a pleasure doing business. I had to move at the last minute and quickly find a storage. He made the process quick & easy! I highly recommend doing business with him at this location. Thank you again Shawn!

Shawn is absolutely amazing. He is very helpful and friendly. I would recommend this place to anyone they just need to ask for Shawn.

Great storage property and helpful employee. Shawn was helpful with getting me the right size unit needed. Thank you Shawn

Manager at property Shawn very helpful and patient. Great place for storing. Highly recommended

Shawn was a really helpful and friendly would go back to this public storage for storage

Great experience and wonderful staff to work with shawn

Shawn was absolutely amazing I had a very long day with moving out of my apartment and he was a lifesaver took care of me and I was in and out thank you Shawn for you excellent work and great help

Shawn was very kind and I got the paperwork work done in about 10. Highly recommend!

Omg Princess is such an amazing, kind hearted, and sweet person.I enjoyed my experience with her as she is very helpful.

We've used Public storage several times during our moves. This is a new location but it's been good so far. Daniel W was helpful on 4/1/22 with transferring the name on our storage from my mom to me. He's very friendly and has a comfortable personality and I felt safe and casual with him.

Daniel W - Amazing customer service, very. He walked my family to check our new unit. Thank you for you service!

Came in to get a storage unit, I wasn’t sure what I needed but Daniel gave me a tour of the property and shows me all the options and walked me completely through the process! I was able to get 2 units and learned how to access it all via the app quickly! By far the best customer service experience I received in a long time!!! This guy goes above and beyond, something you don’t see often! Thanks again for your help and time Daniel!

Daniel W was very polite and courteous. He went above and beyond to help me get settled in.

Daniel w was very great. He help rent at lb McLeod location. Thank you

Daniel W has been excellent setting me up for the Vineland location. I have been with Public Storage for a few years and he has shown me things I did not know. He walked me through using the Public Storage App. I am grateful I selected Vineland location and Daniel was here today to assist. You have excellent customer service skills!

Came here and realized i was given a storage at the wrong location when it was suppose to be at the vineland location, thankfully Daniel was here last minute and greatly helped me out in changing to a vacant spot at this location! Daniel was extremely helpful and helped me through the process quickly, saved me!

I worked with Daniel. Had a fantastic experience. He is knowledgeable, thorough and shares excellent customer service. Pleasure to work with. Go see him.

Very good

Daniel W was very great and kind. He make us feel very comfortable renting at this location. He also explain that they perform daily lock check. That make me feel that place very secure. Thank you Daniel.

I really enjoyed the customer service at this place mr. Daniel is totally the s***. He can help and assist with anything and give you all the info you need to know

I had a great experience with Daniel today. He was very knowledgeable, and explained everything so I was able to understand and be comfortable with my decision to rent the unit. Excellent customer service!

Daniel was amazing!! Very helpful and great communicator!! Best customer service!!

I just opened a new lease on the LB McCleod property and Daniel his customer service professionalism was amazing. He went through my move in procedure very smooth and kept a smile and was courteous throughout the whole process. I love to see this coming into any company .

Daniel w Very nice and helpful and kind spirited. Great smile. Thank you

Daniel is very helpful and professional!

Thanks Daniel w was very helpful. Daniel help me with my rental for Oakridge road. Thanks very much.

Office was clean and smell amazing. Speaking on amazing smell. This first storage that doesn't smell like moth balls. I see why Daniel have a lot great reviews. Besides excellent service. He keep the property clean. I will definitely rent here. If anyone think otherwise. Haven't really been to the place and meet Daniel W

Daniel w was very helpful. I don’t speak English well but he help me with Google translate. Thanks Daniel W

Daniel W is kind and nice. I visit this location in which the office clean and smell fresh. Also this first public storage location that actually have there climate building smell amazing verses that old moth balls and old clothes smell. Thank Daniel W

The manager of this storage unit is the only thing keeping me here. He's very attentive an outgoing. A model of what good customer relations can be. I'm honestly not a fan of the company itself. Due to location an the world peace project I'm working on I'm limited with locations near where I work to store my art supplies. If it wasn't for such wonderful management I would not be at this unit. Thank you Daniel for going above an beyond.

Una excelente atención !!

Princess was so helpful and so nice. Her customer service was amazing! Thank you for your kindness and beautiful smile. You made my day.

Daniel was very helpful and nice very easy to work with

Daniel was a great guy and he helped me and my husband a lot with our lease rental.

I use to rent at West colonial location it was okay. However, I came to this location inquire a storage for my daughter. The property manager Daniel answer all questions and give suggestions on how to stack my items inside unit to avoid paying for uneccessary space and stay in my budget. Thank you.

Beautiful and excellent. Very nice service. The property manager Daniel was informative and helpful. Well recommend friends and family to store here

Thank daniel for finding the right size unit and opening gate with the app. Best storage in town. Clean and friendly service.

Reasonably priced

Letty provided me with excellent customer service and educated me on the needs of protecting my storage items, she's definitely informative, I'm glad I chose to store at public storage.

I never made a review apparently Melissa the staff member took it upon herself to write a review on my behalf. If you have to lie about a review then you're not doing what you are supposed to be doing. Because your work will speak for itself.

My experience here was wonderful thank you Daniel

Daniel is awesome was very helpful and kind. Attentive and answered every question that I have. Showed me the unit prior to me accepting

Daniel was very friendly . Extremely helpful and polite . My process was easy and i felt like at home . Thank you Daniel . Great job !!!

Daniel was truly going above and beyond here! When we were moving out and needed a space bad, he gave us a free upgrade to a bigger storage when our items didn't fit! And helped out with anything payment wise, and gave very detailed and great communication! Please consider going to this location, it's really worth it!

Daniel w customer service was beautiful. I will recommend anyone this storage location. Thank for you help. Very patient and happy person

If your looking for a Storage unit this is the best location Daniel has Great awesome customer services he’s very professional and very helpful greatest customer service I ever receive he also made sure I got in the car safe as well he has a beautiful amazing soul god bless you.Thank you Daniel

Daniel was great help, I really appreciate. He made my first storage experience simple and easy thank you

Daniel very good

Daniel w was very helpful and get me through the online rental process. He also get me the app for me and set me up with remote access to the gate. Yes. No more florida heat. Thank danny for taking the time to help me. I am really grateful.

My experience at this location was great. We greeted by one most amazing person on earth Daniel W. He help us find location Closer to my apartment I will be moving into by Oakridge. He big heart and warmth greet ensure us we was at right place for great service and excellent moving expertise. THANK YOU FOR A WONDERFUL SERVICE.

Toni helped us a lot

Daniel W and Jennifer Jean were the absolute best they took care of all of my needs! Thank You Daniel W and Jennifer Jean!

We have had 2 indoor units for decades and have had no problems. When we downsized recently, Daniel was instrumental in finding a new tenant that could utilize the shelving we had there, which simplified the move out tremendously.

I am previous customer who rented at this location before. This storage have great service. I enjoy storing my items here. Thanks Daniel W. Clean and friendly environment

Daniel w was very nice, informative and helpful

Daniel, provide to my company an A+ costumer service, I recommend him 100%!

Daniel W. separates this place from your typical storage unit. He is dedicated to his customers, and most of all, his positive energy and upbeat attitude is aspiring! Thank you, Daniel. For all you do!

Nice property. Clean and spacious. Amazincursg location. Good service. God job Daniel W

Over the weekend I visit this location to make payment for my unit at Kissimmee. My visit was pleasant and amazing. Great customer service. Thank Daniel W

Today, I received a call today from Daniel W about my unit being not secured properly. I came to secured my unit properly. Thank you Daniel W for have good eye securing our belongs. Will definitely recommend this location. Thank to Daniel my valuable item are safe. Thank public storage for have wonderful gentlemen

Excellent customer service. The manager, Daniel, was very professional and accommodating. Vanessa was also very efficient. We had to relocate from a very large unit that we have been renting for numerous years to a smaller unit and the transition from one unit to the other was made easy due to the efforts of Daniel and Vanessa. Great place to store your belongings!!!

I had trouble with renting online. Came to location to get help when I was greeted by Daniel W. His kind spirit and patience help me with my rental. thank you Daniel W

Daniel W. Thank you for your time, help and good service.

Daniel W was very helpful and attentive. He help me with my vacate process. I will highly recommend this location.

Customer service is very great . Thank you help find storage for my friend who moving from Brazil. Thanks Daniel W

Daniel was amazing and he went above and beyond!

I found Public Storage on my app on my phone I would have never thanked have thought that I would get the perfect service Daniel has been wonderful with me and have helped me through step-by-step I will be definitely returning and recommending you to anyone that asked me about storage thank you so very much

Daniel W was extremely courteous and knowledgeable of his job. I appreciate all the help!

Daniel W was very helpful. Great person and service. Awesome.

Daniel W was so helpful and fast. Best service ever and very friendly

Daniel w. Was very helpful. Great person. Will return to this location in the future if I ever need a storage. Thank daniel w

Daniel W is amazing. He help me set up my app. Love the customer service. Great place.

Daniel w was really helpful and it was really easy the process with him, highly recommended

Daniel w was very helpful and kind. Love the service here. Place clean and safe

Daniel was on point. Very organized. Completed everything efficiently and professionally.

Daniel was was great to work with and very pleasant!

Daniel W. He is great.

Daniel W. Tremendo servicio, súper profesional. Gracias por tu ayuda… Espero que cada vez que necesite pasar por la oficina estés para que me atienda con tanto profesionalismo…

Daniel W was very professional and help. He delayed all the options in depth. He also showed us several units and we had to choose the best that could fit our stuffs. I would strongly recommend it this Public Storage.

Daniel w Was very kind and helpful

I was greatly happy with the service and the detailed information provided by the property manager Daniel. We are happy to have reserved and put our belongings here. Thanks a lot

Daniel : very clean and nice.

Daniel W was very helpful. He answer all my question. Place look safe and clean.

Daniel W was great. He help me find the right space. This place is great and clean.

Daniel W. was very informative and kind. He answered every question we had thoroughly and respectively.

Daniel Webb is awesome.

Daniel w is great. Help me set up my app. Inform how I can make a payment, open up gate and edit my account. Clean place and very service

Daniel W. Was very nice and always helpful. It's a great place to store all your goods

Daniel fue muy amable y profesional. Me mostró todo el lugar y me sugirió diferentes opciones según mis necesidad.

Excellent

Daniel W, He was very helpful and gave excellent service

My wife was the account holder for our unit and the security was tight. Without being an authorized user, PS would not grant gate access even though I had the key to the unit. I appreciated this attention to detail and care for security. The Attendant I worked with, Daniel W., was very respectful, kind, and witty. The unit was reasonable. It was clean when we rented a year ago and we used glue traps and roach bait around the perimeter of the unit to minimize pest activity. I can say at the end of the year, I was pleased that our unit had not seen many bugs. The hardest part of renting this unit was figuring out that you must push * on the gate keypad before entering your gate code. They have since posted a sign on the keypad saying so. The location was perfect, easy access to I4 with a moving truck, and the aisles are wide enough to navigate without much issue. Thanks!

Daniel W was excellent helped me with all my needs

Daniel W. Gave excellent customer service Friendly and polite I have a great experience at 4508 South Vineland

Daniel w was very helpful with me finding the right storage size. also, he help me on setup my public storage app.

Daniel W was a breath of fresh air service excellent and very nice gave him the highest I could