Ms Tina was really good.
She is really helpful and respectful.
I wish everywhere would be like this in Florida. 100% amazing customer service from her part.
Tina was super sweet and helpful
Tina is the absolute best!! She made my move super smooth and also in record time! Thank you again
Thanks You for helping me with My reservación Tina
Thank you Ms. Tina what a great customer service
Ms. Tina’s customer service was phenomenal. She was truly helpful and made our move in very easy.
Thank You Ms. Tina for helping me with my issue today
Problem with rain water coming inside the storage, 2 years without rain gutter
Thank you Tina for your great customerservice. I give you a 10 stars 🌟
Thanks you Tina for your great service today
Mrs. Tina has wonderful customer service skills and a great person !
Tasha was great! Very helpful & made it so easy. I enjoy the service on this location when she is here, a 10 🙏
Ms. Tina was so awesome her customer service is like no other. She helps me and my boyfriend with are paid and she was wonderful. Thank you
Ms. Tina thank you for your service 🙂
the good and the (very) bad....
good location as it is easy to reach from public transportation and Biscayne Bld
Some staff are nice and doing a good job.
now the tricky part. do remove your autopay which is automatically set when you do online. because if not you get mistery charges appearing on your card. and customer service recites some rules to you to shut you up and keep the money.
lately, public dtorage took over. raised outrageously rates, removed lighting from unuts and water access. in octiber 2024 the gates for back riw broke up and 2 months later are still not fixed. of course you can protest to.... customer service, who don't give a fig about your saying.
globally, it became a no-no place. shame.
Renting the storage was great
But when I was returning the storage the lady was kind of rude it kind of said I just wanted to make sure that I returned the storage so I don't get no charges but everything else was great
Edwin got my concern done, he’s super nice and willing to help! Recommend this storage 100%
Kriistel awesome customer service, she is really helpful
Awesome experience at the Miami Gardens location with Shannon. Had the worst experience with public storage customer service and came in to the store to get help and Shannon went above and beyond to resolve everything for me. Thank you so much!!
Excellent service. Tracy showed us our unit and was super friendly and welcoming. Made the stressful experience of moving so much more pleasant
Thank you Ms. Tina for helping me with my issue
Great service easy to access, April was incredible awesome help on everything since the move in, she takes care on everything, very profesional thank you public storage and April
Very clean. Friendly staff.
Great price, service and very convenient. Gate at this location locks at 9pm until 6am.
Beckham was very good and welcoming to explain how everything works and assisted me with all my questions. He helped me to set up my storage unit pretty quick. Thank you very much!
Have to give a huge shout-out to April, Beckham and Fabrice individually - for stellar service, going the extra mile and creating a great customer experience.
THANK YOU!
Fabrice was a gem 🤗
Super personable and helped out a lot!
Super informative and patient🤗
Great service amazing help the manager was very nice and helpful I definitely recommend.
Great customer service from Fabrice!
April is a doll. Thank you for your amazing service.
Lock and load! Bergman is the man!
Hello, I’m won storage this morning, went there to pick up, guy at reception in unprofessional, he did something wrong and say it’s not ready for pick up, after 4 hour i call him, because I don’t want spend more time and gas to go there, he still saying it’s not ready for pick up. This is not first storage i won and never had a issue.
bekham extremely nice and kind and was great help
The storage unit was clean and Beckham gave great customer service
The place was great, clean and Beckham was great help very nice place!
Beckham is amazing and helpful, it was very clean on the property, all my questions were answered fully
Very friendly staff, helpful as to what the sizes and prices and what would be best for me! Beckham is very nice and extremely helpful!
Restrooms closed, electricity off
Rubén was truly amazing super helpful and went out of his way to help me through the whole process 🤞🏽
Great storage space. Rubin was very nice and explained everything well. Very secure space with a front gate and a personal lock as well as cameras set up. Space is clean and there is temperature controlled options.
Ruben was very helpful & got me set up with my unit quick
Ruben had been really helpful with me and my client. The way he went over and beyond to help us was so kind thank you Ruben for being you 😊.
Ruben was great and gave us all the information we needed. He came with us and showed us the different sizes of the storages
Rubén/Beckham added value and helped solve my storage problems
He was extremely helpful and saved me as much money as he could. He went above and beyond to make sure he helped me in every way possible. I am truly impressed!
Public storage took over and now sucks!! Stay away they raised prices changed hours of operations stuff not friendly! Stay away! Nobody answer the phone not even people in the office at 2pm
Great service with Ruben
Thank You very much
ms.Tina was truly the best!
She was extremely helpful and funny!!!!
Ruben was the most helpful person I’ve known. It was such a pleasure to work with him, he showed me how to work the app and everything in the facility. I highly recommend meeting Ruben to help with your storage needs.
Reuben Beckham was a huge help. Made sure I had the right unit and explained all the paperwork before I lease a unit. Would recommend.
Ruben and Beckum, great customer service
Beckham was very patient & friendly went above & beyond
Beckham went above and beyond his ability to help me out and meet all my needs : The young man was very polite, pleasant to deal with and courteous: A+ for his services, we need more employees like him in this world :
God Bless Him 🙏🏼
Thank you
Beckham was awesome! Great service! Thank you
Beckham is the best! Thank you for all your help
Easy to get a unit and very helpful staff.
Beckham was great and made things smooth and easy.
Beckham offered me excellent service, very friendly and awesome attitude.
Beckham was amazing the first day the unit was not clean he assists me and transferring the unit and waiving the fee for the inconvenience. Started well highly recommend for awesom customer service.
Beckham did an Amazing job!!!
Beckham, have a good customer service and help me with everything I need AA++++
I’m so glad this is the location I chose. Beckham made the process smooth and easy from start to finish. He called ahead of my check in a few times to see if I needed help with any of the online rental reservation which was super helpful. He was pleasant and personable and that definitely made me feel comfortable leaving my personal belongings at this PS location.
Beckham was great in helping me move in to my storage unit. Overall super helpful and a seamless experience
Thanks Rome for your service
Thank you Rome for helping with the PS App very useful ☺️ great meeting you
Rome is am excellent manager
Very details with information
Great experience thank you Rome
Thanks Rome for your service and also the time to explain everything
Friendly service and reasonable prices.
This place has lots of storage space and security
Just 2 things, please fix the gate, it gets stuck half way when entering, need to input the code again. Please add payment availability online!! the website seems to have it, but just go to the contact page. Luis.
Only called and answered all my questions
Nice storage good security