Morley helped me quickly. Really appreciated the service
Morley was very helpful in assisting me with my move in process, and my overall with Public Storage
We came in last minute after visiting for other locations! By far, the BEST customer service we experience. Fred and Joshua got us exactly what we needed!!
Jovanny and Fred were great!
The two guys Joshua and Jovany were very helpful, and I was ablento carry-on with my day. Thanks
Amazing staff. Morley was extremely helpful and an overall good great guy.
used this facility for over 3 years. The management was always receptive and helpful. The higher cost level than other facilities was noticeable when the maintenance and accessibility made it worth it. Thank you for the help offered in many instances Morley and Fred
Service was great and effective, helped out by Jovanny!
Public Storage is a great place to store your personal belongings. They have very big storages or smalls depending on your needs. The staff is very helpful, Morley helped us, he was very friendly.
Morley gave us excellent service!
De las mejores propiedades de esta empresa una gran atención recomiendo para que sea un lugar donde puedan guardar sus pertenecía con seguridad
Best Public Storage and the service is excellent. Their team member, Morley, is very helpful.
An excellent facility and the customer service was a 5 star! The facility is clean and well maintained. I would recommend this location.
"I’ve been a customer at Public Storage for several years, but I’m finally moving out and can’t say I’d recommend them to anyone. I started with a manageable monthly rate of $80, but every six months, they hiked up the price significantly. Now, a few years later, I’m paying close to $300 a month – almost four times what I initially signed up for! This relentless price-gouging feels unfair and unnecessary, especially without improvements in service or added value to justify the hikes. If you’re considering storing your belongings here, beware of these escalating costs. I’ll be looking for more transparent and affordable options moving forward."
Morley was the best! Great customer service!
great deal and perfect storage
Excelente atención. Fred respondió a todas mis preguntas y ayudó en el proceso de alquiler.
Great attention and care for customers. Morley is great!!! 👏👏👏
Morley was great, very helpful and courteous helping me set up my unit. The facility seems very well run and clean. I’ve had many storage units in the past but the way this one is run makes me feel safe and secure and that is the most important when storing personal belongings. Thanks for your assistance Morley!
I almost took a unit closer to my house at the same price, but Fred and Morley were so kind, professional, the facility was so clean that I decided to drive a bit further and keep my things in the 31st Street location. The staff is so nice and friendly. They really seem to care and work fast and hard. I really appreciate the extra care and effort.
FRED! is a wonderful employee. His customer service is top TIER! I felt WELCOMED and knew he had 5 star service due to his smile and greeting the moment I walked in the door. He explained everything step by step, even gave me a tour of the property and also allowed me to see several units before I knew what size to choose. I would like to speak with his boss if I could
Morly is the Best representant of the storage
Jennifer was great very professional and knowledgeable. She is an amazing asset to your company.
Morley is great! Very helpful and he patiently walked me through the process. I am happy to be renting here at Public Storage.
Came in and was treated so nice and kind
thank you Fred keep up the good work 💙
Jennifer and Fredrick has wonderful customer service
They don’t know what They are doing and customer service is at the bottom of their list of priorities.
It’s a trap. They lure you with decent prices and then they start raising prices EACH month by 20-30%, although same space in the same location is offered at often half the price. Very dishonest
I rented a space in Public storage with a descent rate at beguining, they use the offer to attract you..once you sign.and start paying, they start raising the prices month over month. Within the 1st 6 months all was Ok, after that the prices of rent started to get raised eacj month almost by 20%, now they reached more than double of what I signed for the 1st day. As a Result I'm closing my contract this month. Its outrages how they find a way to rip you off!! Dishonest and very agressive policy of pumping from you the max of Money!!! Never again!!! Very disapointing.
Where quick and easy. Morley was working by himself and very efficient, helped us find the best deal.
Storage worked well, can come at any time to load or unload items!
This Public Storage has great staff, clean units and great service. Morley has been a great help throughout our move and making sure we have everything we need. 10/10 service!
Morely is very rude. Not helpful at all.
Jennifer and Brandon are amazing! Great customer service, fantastic communication, very kind! Building, units, floors are spotless. Highly recommend this location and working with Jennifer and Brandon!
The staff at this Public Storage location is very helpful and extremely professional. Jennifer assisted me with my account to resolve an issue on a holiday. She was happy to help which means a lot given that it’s a federal holiday. Thank you Jennifer and Brandon.
Morley is great help here, and Manny is a true gentlemen... they went extra mile to accommodate my needs
Great experience starting out the first day! Morley showed me the different options and help me select my unit! Great customer service! If you use this facility; don’t get it confused with the one just down the street!
I just had the pleasure of being assisted by Jennifer and Morley at Public Storage. I cannot speak highly enough of the experience. Both of them were extremely helpful, professional and courteous throughout the entire process. All my storage needs were met and made everything seemed simple and stress free! Thank you for an outstanding service 😊
Morley was so helpful today and made my whole experience easy and hassle free! Thanks so much! Five stars!
Morley made my experience super easy. Appreciated the help during a stressful move.
Jennifer was absolutely fantastic, i only wanna speak with her :)
Morley is incredibly helpful. An asset to your company. Thank you!
$146.59
$108.07
$102.52
$101.00
$101.00
$15.65
They increased my rent slowly and then offered me a store and offered me a credit but refund for overcharging me. The couple of dollars will cost this $50.7 Billion dollar business to fail like Blockbuster who think they are never wrong and too big to fail.
Try "Extra Space Storage" instead. They will give your money back without headaches when they are wrong.
clean, air conditioned, and the guy is nice and they have carts you can use to get stuff to the unit. The app itself is a little iffy to use but over all great.
Morley is literally best. He is so patient and help me out with everything. This man deserves a raise!!!!!
Brandon and Morley were very helpful! Highly recommend this safe location
Great experience. Morley was very helpful and personable! Definitely recommend
Man man you guys know when I do reviews I do them honestly I was able to get my wife a unit thanks to Frederick she was kind of rude to him but he stayed positive and I truly hope the owner take care of him on his pay because he wouldn't accept my tip hard working people deserve great things
Fantastic customer service!!!
Morley was really helpful in checking us in.
New customers? Go somewhere else! This place is another trap!!! In the beginning it was fine but 6 months in and they raised the rent and that's a dirty tactic used by these places I'm very upset because I specifically asked about rate increases and was told that they don't do that there when I signed up. Why reel customers in with the old bait and switch tactic and lies. From 118$ to 158$ and so on rates do nothing but increase.
Awesome location, the best one for me so far. Alex was very helpful and swiftly got me out with a nice storage unit. Highly recommend Public Storage, especially this location! A+
Place is clean, climate controlled, fully gated, high security standards and exceptional customer service! I want to thank Morley (front desk) for helping open the garage space door. Someone had bumped into the door and got stuck. I went to the front desk and Morley fixed the problem in no-time.
Love my experience with Public Storage! I've had a unit there for a couple years now and the service has been great. The facilities are always clean and the staff is very helpful. Morley goes above and beyond to help in any way he can and always has a big smile while doing it. It has been a great experience so far and I would highly recommend getting a unit here!
This place is great . I mistakenly reserved a top storage and i neededa buttonone. I thought it was going to be a hustle and a problem. But Morley was very helpful and informative and fixed it without issues. Highly recommend this place .thanks Morley
Great experience with Morley! Super easy and efficient; highly recommend
I have been using this facility for 10 years and always have a good service! Morley & Tisiana were a good help to find my a new space
Very clean and secure location. Service is exceptional, especially Morgan who was extremely helpful when we were getting a new unit.
Very professional service.
Excellent service. He was very helpful, very pleasant and professional. Highly recommend this public storage.
Great Storage! Happy customer for many years! Excellent personal. Ti was very helpful!
Morley was super helpful and made my move stress free!! Thank you!!
Morley was super helpful! Thank you
Great guy “ Morley is a big help
Great service! Alex is the best
Excellent Service. Alex was great. Explained everything to me. I recommend this location
Awesome. Alex was very helpful
Amazing experience. The property manager was so helpful in getting what I needed and even get the best promotional
Offer. Great experience overall.
I’ve had a storage unit here for a couple of years but needed to upgrade to a bigger unit. Have always found it to be clean, safe and well stocked with carts. Called the facility directly and spoke to Morley. He was amazing! Was able to get me a bigger unit at a much better rate. Would absolutely recommend this location and especially Morley!
Thank you Morley for all your help, and making my move so smooth.
Great service and very nice workers
Morley was INCREDIBLY helpful in assisting me with opening a new storage unit! I had a family member who had a unit at this location, and on a whim I decided to go to the front desk to speak to someone about opening up my own. Morley was professional, kind, and was frankly the sole reason I opened a unit at this location. He was knowledgeable on the pricing of various sizes, and helped guide me to choosing the right one for my needs (he was also very patient and answered my dozens of questions with a smile). Would absolutely recommend this location to anyone looking to store their belongings, and if you go, ask for Morley! His professionalism is unmatched and he really was awesome.
Thanks you for helping me lower my rate
Great service, clean space
Amazing customer service. I arrived to the location at 5:58pm, (two minutes to closing time -Sorry-) and Morley kindly took care of me, guided me and showed me the unit I needed. Thank you so much!!! I also love the building, it has easy access and very neat all the time. Extremely Recommended.
Caro
Highly recommend. Morley was extremely attentive and explained in detail all of our options. He gave us a tour of the spaces and helped us realize what size was appropriate for the items we needed.
I have rented a unit 5X10 on the internet for a promotional price of $50 and when arriving they’ve tried to give me a 5X5 locker unit. Once I’ve asked to fix this they gave me the 5X10 unit for $33 extra, they gave me their word that I was about to pay $83 per month and I agree but 4 days later they charge me again $83 and sent me an email with receipt in advanced for next month for $133, IT IS $83 EXTRA OF THE ORIGINAL RATE THEY WERE PROMOTING ON THE INTERNET FOR A 5X10. It means 150% extra of the original rate. FAKE RATES to take advantage of people?
Are you using a dirty marketing lying to people with fake prices to attract new customers??? YOU HAVE NO ETHIC AND MORAL WAY TO DO BUSINESS WHEN LYING TO PPL WITH FAKE PROMOTIONS…
Morley was able to help me out today , great customer service 😊🙏🏻
Christian was super helpful, great customer service
Excellent customer service from Christian. Location appears clean and safe.
Impeccable and professional service each time that I go.
Awesome people here and very helpful!
Christian at the front desk was amazing, he helped me with all of my needs very quickly
Great service, very helpful. Morley helped me out with moving units.
Christian did an exceptional job
Thank you for helping me out on the late fee
Thank you for the helping me with the rate
I am so happy to have this location close to me. The units are easy to access with all the new updates they have made and the areas are clean and labeled well. But to be honest I’m not one to write reviews But the attention and kindness given to me at this location doesn’t deserve to go unnoticed. Morley went above and beyond to help me. He was kind, helpful, knowledgeable and even funny. I am very thankful for him and for his assistance in making this an easy process.
Great staff who’ve been helpful. There seems to be a high turnover off staff but they must have a good training program because I’ve never had issues with anyone not knowing what to do. Morley, Maria, and Alex were most recently helpful and kind.
Very helpful representatives. Alex and Morley were very helpful, and i realized they were very knowledgeable. I had an excellent experience.
I looove the manager Morley of this Public Storage—he always leaves me less stressed than when I called hahaha. I just don’t appreciate how Public Storage has raised my rates AGAIN. Capitalism at its finest. So I will be pulling my items from storage within the next couple months and telling everyone to take their business elsewhere. I create commercials and will be making some for Extra Space LMAO. Public Storage-you suck. Morley, you rock!!!!!
MORLEY deserves a raise. Absolute king
Amazing and extremely helpful!!
Best experience renting a unit ever! Morley was terrific and super helpful!!! Clean and organized with lots of parking! Highly recommend and Alex was great too!! 👍🏼👍🏼
This is a very good storage and it has a very good location and the person who works there Morley is an excellent employee, he is very friendly, super attentive, he is always helping people and asking if they need help. Excellent customer service Morley!!
Morley was able to help me thank you
Morley is Awesome! Excellent customer service
Morley was beyond amazing!! I had several issues with another public storage facility, but Morley took care of all my issues. Morley also helped me get 2 different units that were perfect for what I needed and close to each other. I highly recommend this location & Morley!! Thank you!!
Highly recommend! Quick and efficient! Great location. Ask Morley he knows what he is doing!
Morley was amazing. Great customer service . Amazing person
We are pleased with the service we received. Mr. Morely was very friendly and professional.
Fantastic customer service!
I’m not gonna lie—I don’t recommend Public Storage to ANYBODY even if they were the last storage unit on Earth because they take full advantage of raising your rent on you. I started at $90/mo and in 6 months they raised it to $143/mo. Go anywhere else but a Public Storage. BUT the manager here, Morley, is the best Public Storage employee I’ve ever been helped by. He was efficient and alleviated all my stress. He even helped waive my late fee. If you HAVE to store anything with Public Storage, choose this one with Morley. He deserves to work somewhere better.
Barbara it was a pleasure to visit public storage and to receive your personal attention Barbara took ownership of the issues I presented and resolved all my concerned in a most professional manner - bravo !!!! Keep going !!!!! And Thank you
This public storage location was a great experience. It is very clean and kept up with. I was assisted by a gentleman named Morley and he was very kind and professional. He allowed me to see the unit before renting and made sure I was happy with the price and service. I would definitely recommend anyone to this location if they ever needed assistance with a storage unit.
Absolutely great experience!
Morley made the process smooth and seamless. Morley went above and beyond in helping obtain the perfect unit and his follow through was exceptional! Not many commercial establishments provide such great personalized customer service!
Recently moved to a larger unit. The staff (specifically Morley) provided great service. Easy move and he found us the unit we needed right next to our old one. Great experience.
Great customer service coming from Morley and Nicole. Very clean and welcoming. Rental process was nice and easy and I got a unit close by the Elevator , overall great experience
I was looking for a very small and convenient unit not trying to spend anything over my budget. Ty helped me she was very patient and willing to show all the options available. I ended getting a very clean and spacious unit inside My budget. Thanks Ty great customer !
Morley is very professional and does a very good work
Best experience ever!!! Thanks Jimmy and Morley. You guys are AMAZING! Great service
The storage facility is very clean and the staff is friendly and helpful. Daniel is especially knowledgeable, answered all of my questions, and resolved any issues I had. I needed a small storage unit for college items over the summer and this was the perfect place.
We have had a storage unit at this location for a long time. It is very well run and pristine clean.
We really appreciate the attention and the care we get from Morley. He helped us out with a problem we had and we are very grateful to him.
We would recommend usung this Public Storage to anyone who would appreciate great service at 2851 SW 31 st ave, Miami.
Very clean and secure storage unit for a great price! Staff (I think his name was Morley) was amazing and easy to contact! Very attentive to my needs - when a leak was discovered moved my storage unit to same floor free of cost and waived the extra fee to move out. This place is great and I recommend to a friend!
I just rented a unit in this location. I had Lina who took good care of me. She is very thorough and quite efficient at her job. She answered all my questions professionally but in a very friendly and warm manner. Shoutout to Mosley and Eric for helping out. I love this place. Very quite neighborhood. I highly recommend it.
Morley at Public Storage was so helpful! He made sure I was taken care of, I ran into no issues and the the service was great.
Morley helped me out and he was amazing! Easy and efficient process.
Morley is amazing! He is very helpful and makes coming to this place such a breeze. The place is very clean and organized. Would definitely recommend this place!
I had an amazing experience here a few days ago. Daniel Lamazares was incredibly helpful and did above and beyond what he needed to do. He was there to solve any problems I had and helped open every door in my way. 10/10 experience!
Morley was super helpful, got me the last unit! Great experience
Great place. Very clean. Daniel Lamazares the manager was very helpful, excellent service.
Had a very positive experience. Morley was there to help and solve any issues on the spot.
Just completed our move out with public storage, Had such great service over the last 2 years and Morely was super helpful with the move out process. Couldn’t recommend this location enough.
Daniel was great & very helpful made my moving process smooth.
This Public Storage facility was very helpful, they gave us a tour of the facility and showed us everything we needed to do. Everything was smooth. Thank you.
I really want to say I had such great customer service by Morley! He was so helpful in my moving process and made it much smoother for me. Thank you guys
Daniel lamazares Muy buen trabajo.
Great service and the staff are very kind
Great place to store items