Public Storage Self-Storage Units at 1241 S Orlando Ave, Maitland, FL

My units are at the Winter Park location. Every issue that I had got resolved by the manager, Nikki, who manages Maitland but services both locations. She has been helpful, thorough, friendly, and seems to take a vested interest in making sure the facility is running properly and customer concerns are resolved. That is the mark of a good manager. Thank you, Nikki!

NIKKI IS THE MOST GENUINE AND HOSPITABLE EMPLOYEE PUBLIC STORAGE HAS EVER HAD!! In this Day and Age where customer service is very hit or miss, NIKKI is truly the BEST GEM and you will find out that I'm speaking the truth once you get to meet and engage with her! She was very attentive, friendliest (not fake) and super-helpful! I had some questions and needed assistance, and Nikki didn't hesitate, WENT ABOVE AND BEYOND to help me. She could be in the middle of her workload, but this nice lady stopped everything so she can attend to me and my requests, even answered all of my questions. She never made me feel like I was bothering her or wasting her time. Not to mentioned the price was very reasonable in this location. But Nikki made a great and lasting impression with all the outstanding customer service she did for me. I've written so many praises and compliments on Google reviews but I must say NIKKI IS BY FAR THE BEST and is above the competition. I can't stop giving her compliments because that's how great she is. NIKKI, THANK YOU FOR ALL THE ABOVE AND BEYOND THINGS YOU DO FOR YOUR CUSTOMERS!

Ridiculous prices. BS company they raise there rates by 50% do they are full. And other public storage has no staff.

They really work with you, and Nikki is a very helpful and conscientious newer employee who is terrific. Thanks for the new rolling cart too.

This is a wonderful facility! Leaps and bounds from the facility I came from or that I have used in the past. Easy setup and access. Every step is seamless and I would not select another facility after this experience. Public Storage is my choice!

Daniel was amazing gentlemen. He was kind to help me created an account and teach me how yo use the Public Storage app. Thanks Daniel W

Rosemary was so patient and helpful to me and my partner when we came to tour a few units. She answered all of our questions and provided recommendations according to our needs. Thank you so much, again, Rosemary!

I had a great experience at this Public Storage location, thanks to Rosemary! She was incredibly helpful, friendly, and went above and beyond to assist me with my storage needs. She patiently answered all of my questions, provided clear information about the options available, and made the entire process smooth and hassle-free. Her customer service is top-notch, and I highly recommend this location because of her. Thank you, Rosemary, for your excellent service!

Melissa was amazing! Very helpful and knowledgeable

Thanks Liz and Ashley for helping me today

Jeremy was very helpful explaining the storage options and finding the best unit for me

I recently rented a unit here, and I couldn’t be more pleased with my experience. Jeremy was incredibly helpful and made the entire process smooth and stress-free. He was very knowledgeable about this location and took the time to understand my storage needs, ensuring I got the most bang for my buck. The units here are also better maintained than other storage units I've rented in the past. I highly recommend this location, and special thanks to Jeremy for going above and beyond!

Clean and great customer service from Jeremy.

Alena and the Public Storage Maitland team were excellent and knowledgeable!

Run away from this place. Jacked my rates up 25 percent after only six months and then gave me some song and dance about the going market rate. Or you can move all your stuff again to a smaller unit. This place is nothing but a bait and switch game. They cheat the consumer. I'd give ZERO stars if the system would let me.

The manager Jeremy is always pleasant to deal with anytime I need help.

Ashley and Jeremy are so helpful

I've been renting here for about a year now. I originally rented with Jeremy. I see him from time to time, when I stop by the office. He is always courteous and helpful. He's knowledgeable of the property , and maintains the place in fantastic shape. Keep up the great work Jeremy. Jess

Thanks Jeremy!

Ashley and Jeremy helped me and made sure I had an awesome experience

Vi was excellent and very helpful.

Jeremy is the reason we continue to rent at the Maitland location. He was super helpful in our recent transfer to a larger unit. He's always been attentive to any needs and concerns. Love him!

Jeremy at the Maitland location was so helpful and really friendly. The location is very clean and he was very knowledgeable and answered all my questions. Very happy with the service.

Ashley helped me with my move in today! She got me some great clearance merchandise too. She's great!

I love Jeremy! You couldn't ask for a more professional manager who always goes the extra mile for his customers. You are lucky to have him. In this world of mediocre customer service Jeremy is a superstar!

Good but watch for a creeping rental price after the initial teaser.

I visited this location because I was sent from the current Casselberry location I have been using for 15 years which is now a kiosk facility. I really dislike the fact that there is no one there if you need help. I wanted to rent a second unit. I tried, making calls to my current location and the main Public Storage number. I was told that I even though I reserved a unit online I had to go to my Casselberry location to complete my new rental on the kiosk; that was useless, it could not be done! II was then sent to the Maitland location where Jeremy was very personable and very professional. He solved all my issues within minutes. He is truly an asset to the Public Storage Company. I wish I could move everything there where Jeremy is in charge.. I would like the kiosk facilities to go back to having people man those facilities!

Jeremy was very helpful Assistanting me with finding a new unit. I was very pleased.

I would recommend this storage facility for one reason! Jeremy has been the most helpful manager that I-have ever had the pleasure of working with.Jeremy is a true compassionate person that actually try’s everything he can to please his clients. Please give this facility a try! Ginger

Jeremy was exceptionally helpful. He made the experience comfortable and efficient. The facility is clean and well maintained. Great service!

Jeremy did a great job helping me find storage.

Jeremy at the Maitland location was extremely helpful, he met us at the location on a Saturday morning and completed our request in a very timely manner! It was a pleasure doing business with Jeremy!

Jeremy is always helpful and knowledgeable

Extremely satisfied with Liz and Rileys help!

Jeremy at the Maitland location was so friendly and super helpful. The location is very clean and he showed me around the property and how everything worked. Very happy with the service.

the manager at the Maitland location, Jeremy, was incredible. I had issues with my storage units (at different facilities), and he was very proactive in solving those issues. The reason this is important is because the manager(s) at those other locations were not even available to talk.

Great experience with Jeremy, very informational and helpful!

The manager Jeremy is always helpful. Great location.

The guy who manages this place, Jeremy, is super friendly and great at explaining things. Really good communication! Highly recommend this location.

Jeremy was very helpful he went the extra mile Give him a big raise!!!!

Devin was Very Helpful. Good Customer Service skills.

Area was clean, good service. No problems with unit but Devon made sure everything was ok anyway

Clean location. helpful staff. Devin was helpful making sure my space is good.

Jeremy was very helpful! Thank you

Thanks Letty🥰

Jeremy is Awesome! He is professional, knowledgeable, courteous and helpful. I really feel like my personal items are safe and in good hands being stored at Public Storage Maitland with Jeremy. You are the Best! JD (customer - Maitland/Public Storage)

Jeremy was very professional and helpful. We walked in he greeted my husband by name that was a wow! for me. He helped us setup phone app. Thank you Jeremy you Rock!!!!

Devin was soo amazing he helped me get the best unit and I will definitely use this storage unit in the future. Thanks Devin!!!

Awesome Customer service

Property was very clean manager was helpful

Really helpful staff!

Thanks to Alexia for helping us upgrade to a larger unit!!! Great customer service and wonderful building of storage units.

Much of the property has great lighting indoors and out. The parking lot is both ample and easy to manuever a variety of vehicles. The space under AC however is bring neglected. The main outside door does close and is both a waste of energy and open for all manner of critters to enter, 24 hours a day. For many months a second dolly cart has been left broken and unusable and hidden in the stairwell. Today, I find the gate to be completed broken from it hinges (it happens) and the chain is left on the ground across the entrance for people to run over. Management need to take a long hard look it they way this installation is handled.

Thank you to Jeremy for his professionalism, knowledge and patience with me over the past two weeks. Couldn't make up my mind about a storage space. Jeremy helped me make the right decision. Thanks Jeremy for your outstanding customer service!

Jeremy was so professional and helpful!! You are lucky to have him working for you!!

Clean, great quality customer service. Jeremy was super helpful. Def would recommend.

Jeremy was attentive, completely focused on his attention to my needs and always ready to solve whatever situation I needed taken care of.

The appointment to accommodate my needs for a unit was made quickly. I was able to visit the space within hours. As this was my first experience with storage I had many questions and concerns. Jeremy was outstanding and very knowledgeable. He took time to be certain that I was comfortable with the paperwork and the policies. He was terrific and professional.

Great staff, helpful, respectful