In 6 months, they raised the insurance from $12 to $19 and raised the rent. I went from paying $165 to $215 for what reason?
Dawn is awesome! She made sure we had everything we needed on day of move in!
Donna was very helpful with an issue that I had.
Great service and very clean facility. Bernard super nice and friendly and speedy with information that met my needs!
Bernard was super kind and very welcoming while taking our payment. He was very patient, professional and downright amazing. Thank you !!! See you next month!
Bernard was awesome great customer service 👌
Bernard was very helpful. Got me taken care of quickly
Dawn was great and very informative and knowledgeable. Great experience!
Bernard was AWESOME !!!
YET AGAIN !!!!!
aaaannnd AGAIN :)
Dawn on 1-5-25 was AMAZING !!!!!!!!!
Bernard was very helpful and informational. Great customer service and friendly.
Bernard was very pleasant and professional. I definitely recommend doing business at this location.
Bernard great customer service keep up the good
Great customer service keep up the hood work
Move in went great. Had code for gates and doors a day prior so no need for added time setting up information. Hallways and elevators allow plenty of space for bigger items.
Very fast and easy service.
Bernard was very helpful
Bernard was very very helpful. Very professional.
Did a great job helping me get started!
Bernard was the best!! Super helpful and honest! Would give 5 more stars
Mr.Bernard was awesome. Always goes above n beyond whether its over the phone and person great n fast and friendly😂‼️
Great experience great service
Bernard is amazing great customer service!!!!
I was in a bind due to another storage facility closing down and Bernard hooked me up really well on a 10x10. He even showed me the unit and walked me through the process.
I've gone to a few places and could never talk to a person face-to-face and this was the first time I had been able to do so.
10/10 experience
Mike exceeded customer service expectations. Best service I’ve received in a long time, a top tier employee.
Mike went well above average to help me with my storage unit.
Adejah was a great help for me today I needed help with my storage lock and she went the extra mile to help me get my things out of storage I really am thankful for such help
Thank you Bernard for all your help!! You really made this experience worth the hassle! You are much appreciated!
Bernard was great and very helpful! Quick and easy service to get my bill paid! Thanks Bernard and the public storage team!
Awesome customer service!
Blake was very helpful and the facility is very clean.
Last week life circumstances took a turn for me. Bernard was more than helpful. He was very kind and knowledgeable as well as extremely . I'm not sure I've ever received such great service from a past Storage unit places. I would Highly recommend this place for storage. Make sure to go when Bernard is working. He is very professional and a hard worker. When moving my stuff in the tires needed air in them for the dollies Bernard was right on it to get the problem fixed. A huge blessing.
Mr Barnard at Public Storage location Hollywood Blvd in Ft Walton Beach Florida. Went above and beyond helping me to resolve an ongoing issue I had involving another location. I'm happy with the outcome I received and I'm even more greatful the issue was resolved. For that I give him and his location 5 Stars
Update So Ryan got back to me with in 48 hrs and fixed my problem! He also was able to lower my monthly payment! His customer service is top notch! I'm giving him 5 stars!
If I could give there app and website less stars I would. For 5 months I tried paying online and through the app. It never WORKS!!! SO 4 out of those 5 months I got late fees. I told them it doesn't work every time. Sorry but at 20$ a pop and them not doing a damn thing to remedy it, I will be removing my things the first chance I get. And I will never do business with this company again! Trash!
Bernard was sooo helpful with getting me the code to the door last minute ! He made the process smooth and easy , I will definitely recommend Public Storage to friends and family !
Convenient location and access
Very clean.
Very professional and courteous. Took his time to show us the unit and walk us through all the details. Excellent service, ask for Bernard.
Great experience booking with Bernard! He is very professional and helpful. Good location.
Bernard was awesome. Very attentive and helpful. Thank you
Bernard is the BEST property manager! Very communicative and helpful, plus the facility is always super clean and smells great. Highly Recommend
Bernard was very helpful getting my unit
Excellent customer service!
Truly thankful for Bernard and all of his hard work in ensuring my precious belongings were not auctioned.
Bernard was helpful and quick to lend a hand to make sure my belongings would remain safe and secure.
Bernard was a huge help getting me set up for my new storage unit ! Very detailed and took the time to show me the size unit I was interested in. Looking forward to storing at Public Storage!
We had an easy time getting our unit, both online and in person. Bernard made sure we understood our monthly obligations and up front fees. He was also able to find us a slightly better deal by moving upstairs.
Amazing service!! The company has recently changed to a different one. Front office staff is eager to help and make sure you have all you need. The only thing I miss is there is no music playing anymore. It was nice having it on!
Great customer service Bernard great guy 👍👍
Great place. Clean. Good customer service from Bernard.
Bernard provided great customer service and made the process seamless and quick!
Bernard helped me today. Excellent service was received. Scott K
Bernard was awesome great guy great customer service he took care of all my need thanks
Great customer service thanks to Bernard keep up the great work.
Blake was very informative, courteous and made this decision much easier. Thank you.
Clayton was such a helpful guy and very dedicated!!
I needed storage immediately and Mike went out of his way to help, not once but twice, within the same week. Great customer service—place is clean, safe, and easily accessible!