Not sure how rent increases are determined but, it seems like they’re often. I started renting 10/23 @ $355 per month. First increase was 8/24 @ $476. Just received notice as of 1/25 it will be now $587 per month for a 10’x20’.
Mayara gave me 10/10 service. She was so kind and patient with me and showing me everything step by step!!! I love the service here
The manager Jamie is very helpful and very professional. Highly recommend this location. Thank you.
Jaime is very special women
So kind and helpful. I will recommend this place to everyone!!! An amazing customer service. Very professional.
The best location in South Florida , very professional property manager , place is clean ,secure. Very pleasant stuff, all is working good at all times. Just all the best
Jamie was a great help! Thanks for all your help
I did a reservation to rent from this property because of all the great reviews I saw and was lucky enough to have Jaime help me through the process she is a great asset to the company thanks Jaime
Jamie was awesome she helped me get 2 storage units. She was very fast I was in and out in 10 min. She made the process very easy and helped me find the space I needed
This public storage is great! Always clean, very friendly and helpful staff, especially Jaime. I would highly recommend all the way!!
I have been renting here for several years and never done a review , I must say Jaime the property manager is an excellent individual who knows how to give good customer service and extremely pleasant to work with. This facility is clean and nice and I’ll be a loyal customer for many years to come!! A++++
Great experience with awesome customer service. Professional and friendly service.
Jaime helped me save time by renting me the unit over the phone which saved me time with my move thanks again Jaime for all your help today
Jaime was extremely helpful. Thank you Jaime. You are the best!
Jaime is the very best!! We needed lots of help and advice and she took lots of time from her busy schedule to explain and get us the best possible deal!! Great experience.
Everytime I go there I deal with Jaime she is the best always helpful and can always solve the problem thanks i appreciate her alot she the BESTEST LOL
Everything is great and organized…until you get there and you need a cart. Countless times I get there and there is NOBODY to attend at the entrance. You wait .. and wait .. and wait .. and the attendant comes from the store located in front of the building.. because they were just hanging out … I mean I get that everyone deserves a break, but I don’t go there often but the last 4 times I went is the same thing!!!!! This is not acceptable. Today I was there for 20 min and just gave up …
Totally disrespectful with customers that don’t have time to sit around.
I received very good customer service and guidance on how to acquire a storage unit by Jaime. She walked me through the business where I was shown different units before I made a selection. I am very pleased with the unit that I chose and would recommend this location to anyone who ask!
Jamie and Maya were great !!!! The ladies do a great job !!!!
The front desk office really nice great, clean unit, a.c cool storage unit, recommend anyone that’s needs one
Great staff. Jamie was very helpful. Thank you for making this easy!
I've been a customer for multiple years now. From the moment I met Jaime, she's been nothing but kind, professional, helpful, and someone you want on your team. I've seen her problem solve on the fly, handle multiple situations at once with ease, and then interact with me like it never happened. She's one of the main reason I've stayed at that location so long and haven't moved closer to my house. I appreciate genuine sincerity and she's has. Thank you so much Jaime!!! 💪
Renting a unit very simple and easy...
As always, Jaime was great... Really.makes it easy, when dealing with somebody that knows how to do the job thanks jaime you're the best
Great storage space and top security!
Jamie is AWESOME! First time renting and storing here. I arrived a day before my move in date (like a dummy) and of course right at closing. Jamie was kind enough to stay late and assist me in getting into my unit with no complocations! That's what I call customer service. 10 out of 10! Thank you, Jamie!!!
Jaime is the best she helped me with my storage and explained everything in detail thanks
Thank you Jaime for using your translator to help me today I appreciate you
Worse storage.
They will raise your rent without notice !!!
My rent went up from 80 to 123 . And they are renting same storage on website for 50, just whatt ?
Tengan cuidado con este lugar son expertos en aumentar los precios y hacerte cargos escondidos
I’m giving this location five stars. Jamie and Myia was very helpful with me showing me the different sizes of units which was great. Jamie was so helpful she walked me through everything I needed to know. The units are very clean. These ladies are a keeper. I will recommend this location to all my friends and family. I was very pleased after leaving the office. Great job Jamie.
Jaime helped me figure out the app, the whole process and I recommend this location for anyone who needs a stress free storage unit!
Is was a great pleasure visiting public storage in Deerfield today. Jamie was very helpful with all my questions. She has the most beautiful smile and very knowledgeable of her job. She makes sure all customers are treated with respect. Jamie is a keeper.
Always courteous, and there when you need them Jaimie is awesome very professional
Good staff and very clean
Jaime is the absolute best
Jamie has excellent customer service, and really kind. Helped me very much with solving my issues.
Excellent service Jamie always helps me with everything that I need in a very timely matter. Very knowledgeable and willing to help. Highly recommend public storage and their friendly staff.
Great space great customer service Jamie is so sweet and friendly highly recommend to rent here
Jamie and Maya were so kind and helpful and lent me a cart to bring my things upstairs 5/5 Great place and great people.
W wonderful customer service. Very helpful all the time very friendly always trying to assist in any way possible highly recommend this public public storage. Jamie OK Jamie is extremely helpful on site. Great customer service skills very professional. OK, no problem.
The customer service representative that assisted me in resolving a couple concerns on my account was the utmost professional. It was a delight to be interacting with her, as she was able to alleviate my stress level, as I had to fly from Chicago and rent a car to resolve my situation. She was so pleasant to work with.
Thank You
Rate hike is outrageous! It's over 40% for a total of $178.19. That is $2138.28 for the year. They get you in with an "online deal" then within 3 months they raise the rent. They don't care about loyalty whatsoever.
You call customer service and then then tell you to talk to the managers Tiffany or Katie. Where are they and where are their responses?
I hear clients in the office complaining to Jamie, the office manager(Anita), who is always trying to do her best but she has no authority to help maintain your current rent. A 10% hike is reasonable but not over 40%. What kind of a business practice is this?
Is it gouging or greed?
Jamie was very instrumental in helping to resolve a problem with auto payments - so thankful for her input
I would like to thank Jaime for helping me transfer from one unit to another unit. This location is the best .
The personal at this location was so helpful.i can't help to say that I am really grateful for their help.Great attitude.great personality.
Will recommend that place to anyone who happens to need a storage place.
Thanks..
Jamie was very helpful and made everything a breeze
I highly recommend this storage unit very clean, Jamie was very helpful and kind and made everything easy for me
If first impressions are important than Jaime set the bar far above all expectations. She was professional and polite and was a pleasure to work with. Highly recommend the Deerfield Beach location but more importantly the services of Jaime.
Jaime is professional and made my sign up process a breeze. I had numerous questions and all were answered before I even asked. Will look forward to saying hello when I move in!
Jaime is the absolute best,did a res for a space and Jaime called me and helped me through out the process in mins and got me all setup thanks so much for taking the time to help me
Jaime provides outstanding service. She got me a transfer to a larger unit within minimal time!
Jaime she is a amazing.she provided excellent service while we was there.. keep it up.
Jaime provided incredible service, very friendly and kind
Jaime is very helpful and knowledgeable about all my needs. Moving in was very easy and convenient.
Thank you Jaime for helping me today
Excellent service. Staff and friendly and helpful. Units are clean Nd safe
Anita and her staff were beyond awesome and the place is so clean. I love it and would highly recommend this place to everyone .
Jamie the manager at Store 00111 is amazing- she is always aiming to please, professional and a pleasure to work with.
Public Storage has been great—clean, secure, and easy to access. The staff is helpful, and prices are fair. No complaints! Jamie was awesome
Greta storage space! Very clean with the good price! Jamie help us a lot during our move in!
Jaime is the best at her job! Always willing to go the extra mile !!
The unit in Deerfield is completely affordable.
The property manager in Deerfield Beach is the best. She just answer all my questions. She is so helpful. The customer service is amazing.
Really professional and gave me a good discount on my storage !!
Wonderful. Splendid experience. Jamie was wonderful in expectations, education and understanding of our process and expectations entering and exiting while unit is being rented.
Jamie was wonderful! She was externally kind and was very clear walking me through the process. Would recommend this public storage
All I can say is see JAMINE!!!! She’s AMAZING any issue you have she can help. As she has always solve all of my issues.
We were serviced by Janie who was professional, knowledgabl and extremely helpful Would highly recommend,
I would like to thank Jaime on her excellent customer service she provided my mother over the weekend. She was very helpful and provided us with all the necessary moving equipment we needed to store my mother's furniture. It was a very pleasurable experience. Thank you Jaime
Jamie was fantastic and helped us thoroughly with everything we needed today! She informed us of their $1 first month deal and I was more than satisfied with her professionalism.
This was a great experience Jaime was a great help with my moving today!!
The property manager Jamie? All she does is sit in that office and ask people to write reviews and add her name to it, just so she can get a pay out for the month. She pretends to go above and beyond, she pretends to be the one helping you with what she's required to do. That's part of the onboarding process when you're first getting a storage unit at public storages. She doesn't seem to be able to help with anything else but telling you to call customer service when there's an actual problem. Instead of reaching out to her supervisor herself, she gives you the information to do it. Makes me wonder what she does in there because the place is not clean and I can go on naming issues.
Can someone explain to me why my paid for storage space has a lock that prevents me from entering? This is highly UNPROFESSIONAL and DISRESPECTFUL. No one can ever get a hold of the representatives at that storage. The property manager Jamie is useless at everything, and will tell you "call customer service" without even thinking. Customer service will send you back to the property manager (Jamie) and there will be a back and forth game. I was told to speak to the district manager Katie, another useless person because I still haven't received my refund for the lock I NEVER HAD TO BUY. THERE IS A LEAK FROM THE CEILING THAT I REPORTED TO THEM THAT STILL HAS NOT BEEN FIXED. I HAVE TO GO IN THERE AFTER WORK EVERYDAY TO EMPTY OUT THE CONTAINER. IF ANY ADDITIONAL DAMAGE IS DONE TO ANY ITEMS IN THAT UNIT THE STORAGE WILL BE HELD RESPONSIBLE AND I HAVE NO PROBLEM TAKING LEGAL ACTION.
Jamie was absolutely helpful. She had assisted us in a unit that was purchased on aution. She also assisted me in my unit to decrease my monthly payments. Jamie was a pleasure and is a great asset to your company. I hope to do business with her again. Thank you, JAMIE !!!
Jamie was great in helping us upgrade to a bigger unit 5 stars!!!!
Jamie helped us out today and was awesome! Great location
This location is a great location, with extremely convenient access. I had a few issues regarding some company policies, however Jaime (Location Manager) customer service was top tier. She would’ve gotten an individual 5 star rating from me. 😁
Jamie, the woman working in the office is the only reason for the five-star rating. I was completely irritated with the PS processes and she helped me navigate, making it easy. Short of that human being in your office, I would have a very different answer.
This place is awesome very nice people eazy quick access with key pad or phone access and the price is unbeatable and I think them for helping me out and I did everything online and didn’t even take to long to get a storage and Jamie was very nice and outspoken and help me with my
needs and I will definitely recommend and a super 5 star happy 😊
Jaime the manager provides excellent service and his on top of the JOB! Made my whole storage experience a very smooth and pleasant process. I highly recommend this facility
Great experience Jaime was great
Jaimi was very kind and helpful with our Storage unit rental!
Jamie and Maya were very accommodating… I needed a cart to move things into storage but they were all taken. When I asked them for help with getting a cart they pulled one out from the back because they saw how desperately I needed it. Thank you so much this made my day
So happy that we chose Jamie place for our storage needs for 3 years now . They are helpful, pleasant and really care about the customer… thank you , Jamie and staff we really appreciate them.
Jaime is incredible with her service! Never fails to assist me in exactly what is needed. Will always store here as it’s been a pleasure every time
LOVE LOVE LOVE THIS LOCATION. From the first time I walked in Jamie has been nothing short of astounding. Talk about great service n making sure her customers are beyond happy and satisfied. Locations is extremely clean and efficient, would recommend 100x.
Maya and Jaime are the best storage employees I've ever had!!!!
Thanks for all your help jaime
Jaime and Maya are the absolute best loving storing at this location because it's always clean and welcoming
Jaime is always a pleasure to deal with thank you
In my experience in the customer service industry, Jaime is the best. She is not only very helpful & while doing her job to the fullest, offers personalized assistance with understanding & a great attitude!
Jamie has been really help full help me through the account and was really nice ..😊
Thanks to Jaime my experience at this public storage was headache free. They also had the lowest prices in town. Definitely recommend!
Jamie and Mia are absolutely great.
Jaime and Maya are always pleasant and happy to help us customers thank you ladies
I am so happy with the lovely lady that works in the front office, Jamie she is always helpful and happy to help
Great customer service. Jamie is very helpful and friendly
Top notch customer service by Jamie, she works this property mainly by herself and always manages to keep things clean and in order.. units are clean and well maintained carts are available for every one..
My family has a unit here and it's one of the worst experiences we've had. Despite paying a monthly bill, a service such as using the restroom, is off limits. I wish they told us this prior to us renting a unit but that tidbit must have conveniently slipped their pitch when selling. The staff will look you directly in your face and say the restroom "doesn't work" and by staff I'm referring to the Trini young lady who manages the desk. I've experienced this 3X. Meanwhile, where does staff use the restroom, they won't say. Go to Cube Smart; they wouldn't dare insult their customers with such poor customer service.
This place is wonderful! The staff is nice especially Maya and Jamie! This place looks very new and doesn’t smell like mold. It smells very nice and new.
Jaime was very nice and polite I love her customer service. And wish everyone to visit that location. And she took her job serious and welcomed us with great sense of humor.
Jamie, she the best!! she gives the best advices.
Jamie was super helpful with getting our unit set up! Thank you!
Excellent service from the attendant Jamie, who was very nice to us! Great space, and very organized!
Jaime was really good when I moved in and attended me very well!
I’m so proud to have this place that I can rely on to store my stuff the customer service is excellent they are very kind. They service people equally I’m very grateful and wish for there to be more people like them at every public storage. Thank you Jamie and Maya ❤️❤️
Jaime and maya are the best.......
Thank you ladies
Jaimie was helpful to resolve a situation I had and was able to direct me into a better storage unit. Great service
Jaime was super helpful in opening our new unit during my move. Would highly recommend this location.
This is my first time renting a storage. I had questions regarding the storage sizes, prices and Jaime was AMAZING!!! Her energy and customer service are was incredible outstanding. If you’re looking to rent a storage come see Jaime she’s the BEST!!
Great customer service. Thank you Jamie
The people at the front desk our friendly and the building is kept very clean and secure. We love the location super easy to get in and out of even with a big truck
The staff here are so friendly and very helpful! Love the location for the storage unit as well! Would definitely recommend! Jamie was so sweet and so helpful with everything!!
Jamie and Maya are wonderful and so
kind
Jamie was very nice and helpful…. 5 stars!!
Jamie was super helpful. She helped us every step of the way.
Maya and Jaime did a great job at answering all my questions for the unit I needed. Highly recommend this location!
Jamie was super helpful and got me a unit in less than 10 minutes!
Jamie was very helpful and understanding, it was my first time using the storage unit and she made it easy !
Jamie was amazing. She helped me and took care of my questions and concerns.
I've been a long time customer. Rates are reasonable and management is on point. Jamie provides great customer service and is very helpful.
Jaime was super helpful and informative. Helped us our units. Great customer service.
I have used public storage in multiple states over the years. The current location I am renting from, 39 SE 1st Street in Deerfield Beach, FL is the best yet. The staff is so friendly and I am deeply grateful for their guidance during a very stressful and hard time of life where I am more disorganized than ever. Every time I have a repeat question or need help shifting units the team at this location has been kind and communicative. It’s appreciated deeply and sincerely recommend this location/service.
I was very pleased with how Ms. Jamie was able to help us in all of my concerns. She was very knowledgeable and friendly!!!
Great service and very friendly staff. We were specially impressed by how Ms. Jamie at the front desk, she was able to get all our concerns resolved as she was very knowledgeable about everything.
The cleanest Public Storage in Broward. Jamie is extremely helpful and accommodating. Please respect her facility and don’t leave trash around for her to pick up, she works very hard to maintain this place. Should be your first choice when storing your belongings if you’re in the area.
Jaime the property manager was very delightful and nice to work with
She helped me with my rental to c AZ and I am vedz happy with
Excellent stuff awesome manager great to deal with her A+++
I have been with public storage for over 8 years. I have had both the small units as well as the largest one they have, everyone of them has been nothing but great. The 39 SE 1st Street, Deerfield Beach location has been the cleanest and friendliest one that I have been to till date. Jamie has been the best with customer service. Every question that I have had she has always taken care of me, between asking about the units, changing units and everything about the units she has been the best. I want to say if you are looking for a public storage location, this is the one to go to. Best storage prices and again the cleanest. Thank you for everything.
I just rented a unit from this location and Jamie at the front desk was extremely helpful and polite. Provided me with all the information I needed and quick to assist with anything! She was amazing with everything I needed! Thank you Jamie!
Great employee!
Jaime was very helpful with upgrading my storage unit. She was very personal and courteous. Def 5 stars
What a Exceptional Storage facility, I've used their services for over a year and it's top notch. Jaime, the front desk person was Outstanding!! I highly recommend their Storage facility!!!
Went to public storage at the deerfield beach location Jamie at the front desk was a very good help on getting a storage unit online.
Jamie is wonderful, she is very helpful and a pleasure to do business with…she is a true professional, courteous and kind
Great place , awesome customer service went above and beyond to assist me and my business needs..
I unfortunately had to use a storage unit for my belongings for a year. The manager here is helpful and does what she can to help out. The company needs to give her a raise!
Jamie is an asset to the company. Her professionalism and excellent customer service are what gives this public storage location 5 stars! She is understanding, helpful and knowledgable.
Great environment
Super clean and organize
Friendly customer service maya and jamie always there to help you
Great storage center, excellent customer service. Jaime was great. Very helpful and answered all my questions!
Jamie was really friendly and helpful. The facility was clean and inviting. I would recommend this location for all your storage and moving needs
Very nice and professional. Thanks for all your help Jamie.
Highly recommend! Great service, friendly workers, quick process!
Very helpful, highly recommended 😊. Quick process!
I feel comfortable and safe. It’s clean.
Jamie is very helpful and kind
Me and my family came in needing a storage in a hurry. The staff there was very friendly, quick and made sure I got exactly what I needed. Everything was upfront and easy with no extra twist. Will definitely be coming back if I ever need another one!
Came in because i need a storage unit for my new place i moved into and i was treated very well and got all the help i needed by maya and jamie very well spoken and knows there way around the storage definitely would recommend coming to this location!!!!!
Jamie was so nice on my first visit to get a storage unit, top notch customer service. Such a genuine person. Rare in today’s world.
I want to thank Jaime so much for helping and guiding me through my process of renting storage. She was so kind and patient and I really appreciate it! She tries to get you the best deal possible! I give Jaime a 5 Star rating as a manager!
Jamie was super helpful in getting me set up with a unit!
Thank you Jaime for your services. You're very helpful and I appreciate you.
First I want to say the manager Jamie is very nice and a hard worker. She is always busy keeping the interior and premises clean. This Public Storage has great air-conditioning which is important to me since I don't want my items to expire. There prices are also competitive. Thank you for keeping this place on point Jamie.
Jamie was a nice lady she very beautiful great customer service
Jamie was very helpful today. Got a new unit and excited about our move and to store our things close by
Always courteous and professional service. Very helpful. Thanks Jamie!
Im Very grateful for your help and recommendation. Pleasant, helpful and very friendly. Excellent service Jayne u are Awesome
Jamie's customer service was second to none. She is always helpful and willing g to help.
I have had a wonderful time here at Public Storage. Jamie has ALWAYS been super courteous and helpful. She has a perpetual smile and really enjoys helping others. No better place to store!!
Jaime helped me out and was amazing. From the moment I walked in Jaime was professional and knew her stuff. She even helped me get signed in on the app when it wasn't working. You definitely have an assett and need to make her a part of the management
Jaime, was extremely helpful. She did a great job providing the required information
Jamie helped me when no one else could, if I could give ten stars I would!
Jamie is very professional and respectful. Excellent customer service
The attendant Jaime was very attentive, a great attendant, congratulations on the service provided, she was the best. I am very happy to do business with Public Storage of Deerfield Beach
I really wish I could give you 0 stars! This has to be the worst storage company we’ve used in our lives. They raise the price as many times as they wish without notice or option, they have tons of hidden monthly fees and on top of that the restrooms are always closed, nobody seems to work here and whoever I’ve seen is lacking everything a customer service person should offer. Also, we are currently paying around $300 dollars and when moving out we had to do the moving with tiny little trolleys since these people had all 3 moving carts locked in the reception…. Cmon guys, I’m already paying more than what I can afford and on top of that I can’t use the restroom, nor the trash can nor a freaking moving cart???? PATHETIC! This place should close down and never open to the public again, totally pathetic. IM LEAVING AND NEVER COMING BACK NEVER RECOMMENDING EITHER
Clean facility. Jamie, at the desk, is friendly and very helpful! It's so nice to be treated as a person and not just a number!!
Jaime is the best manager at ps, she helped with my fees and also told me about cheaper units sono don’t have the same problem again
Jaime the manager is really awesome ,had an issue with my payment and she helped me and transferred me to a cheaper unit
Went on the web and found this location by way of a friend's recomendation. They were offering a great price for the space I wanted to rent. Jamie the Associate at the site confirmed the price and then went on to explain in detail everything I needed to know regarding tbe rental. I found her to be very courteous, engaging and professional. The location was clean, well lit and secure. I would highly recommend this location.
Jamie she was wonderful and helpful and I recommend her. Thanks.
The people at the front desk our friendly and the building is kept very clean and secure
Jamie was spectacular in assisting me today. She was working under tough conditions (no airconditioning) but still handled my situation with grace and professionalism
Jaime is so nice ,helpful ,very personable and great spirited
Jamie is very nice. She was so helpful. A great person.
This is my second time renting a unit at this location and I love it so much I wouldn’t want to go anywhere else. The facilities are kept secure and really clean while property manager Jaime and her staff are always a pleasure!
Great service great location great price
Jamie helped us a lot. She was great and very patient.
jamie was extremely helpful and above and beyond kind. was having. a tough day and was very sweet and made my day by making this a smooth and easy
process.
Jamie was great she did an amazing job. She is a very nice person.
Thank you so much Jamie my experience with you today was the highlight of my day I highly recommend this location for all storage services 🤗
Jamie was such an amazing help! Great customer service and on top of things! :) Thank you Jamie!
Great customer service by Jaime
Jaime was very helpful and stepped me through the whole process. Definitely came the the right public storage.
Rented a much needed space last week. Jaime at the counter was the best! She took the time to explain everything and even helped me pick a unit best fit for my needs. She made this stressful process seamless and easy for me. I even had someone else rent a unit cause she was just awesome!!! You really need more people like her at all your locations.
They werw great, awesome customer service crystal and Jamie were great help 100% recommended.
Jamie and Crystal were really helpful. Very convenient and easy to access. Right next to Federal!
Great costumer service! Thank you Jamie and crystal !!
The best public storage I have rented from. Especially the manager Jamie who helps make the experience so much better.
They never have any moving equipment and the bathrooms are either out of service or locked. Automated security system is good.
I’ve had a small storage unit here for about two months, very spacious and fit everything i needed. the customer service was amazing and constantly have good deals and good options to choose from. Highly recommended place and super friendly staff!
Great experience and nice facility. Been a long time customer at this location
Fantastic and amazing service wills recommend this facility only because of the service.
Jamie, the manager is a game changer. She alone made the experience flawless and incredibly simple. Great facility and very clean. Highly recommend
We had an issue with payment, Jamie was the name of the person who helped us. She was able to explain everything easily and made sure we understood exactly what happened. She also led us to our storage and answered any inquiries we had. Truly exceptional service!!
Amazing interaction with Jamie! She was super attentive, friendly and welcoming. Would definitely recommend renting here. Giver her a raise ✨💰🤑
Great service ,clean location,thanks again Jaime for ur help,you’re the best.can’t wait to come over once again.☺️
I am a long time customer of public storage and have used this location a few times and Jamie the manager has always been very professional and informative. The location is clean, unlike some that i have been to. I willing definitely recommend this location to friends and family.
Jaime
She’s in the front desk,
She’s very nice and patient she made sure everything went smoothly and 🤩
We had a great experience with her today
We need more people like her in public storage offices😘
I went into the office and spoke to Jamie and she was a huge help and solved my problem. I've been an happy customer there since 2019 and I'm always treated with dignity and Respect. Thank You.
I am impressed with the security and cleanliness of the facility. I am unimpressed by the lack of dollies or carts to be used. To only offer 2 (IF YOU ARE LUCKY TO GET ONE) is a joke for almost 5000 storage units. Be weary of price increases after just 1 month of renting. The reviews that rank this place so high- seem to be purchased reviews- as almost all of them are once of reviewers. The business model seems to bet on the fact that you are too lazy to move your unit to cheaper available units, so pricing just automatically increases.
Jamie and Celeste were really helpful when i lost my key for my storage unit. I’m very grateful!
Outstanding work by Jamie
Jamie , very helpful great customer service.
Jaime is spot on with always being there to help with customer service!
I am very pleased with this location. You can find great discounts online, the facilities are as new, clean and well managed.
The best of all, is the customer service given by Jamie. She is very professional, customer oriented, follows up and follow through from start to finish. Thank you Jamie, I really appreciate your professionalism. You're the best!
Jaime is the best, she is very helpful. I recommend her to everyone!
Jaime thank you so much for your assistance last week, you're always patient and a great help.
My experience with Jaime is always pleasant because she's always helpful and ready to help. Also, thank you for helping with that request....
Jamie helped us and she was so kind and welcoming. The facility was clean and we were able to move everything efficiently.
Jamie at the front desk was wonderful, so helpful. She made sure everything went smoothly with my unit reservation and access and walked me through setting up the app. She was very thorough and professional.
Excelent service and atention renting our storage.Jamie is very professional and kind.She es the best.!!!
Jaime is very helpful. She anticipated our needs and was happy to help. Love it hereee
Jaime was amazing! She was very helpful and make everything smooth and fast. Thank you!
Jaime and Monique are great !!!!
My friend had a unit here, super easy to move into and out of. Jamie and Monique are great!
Jamie was extremely helpful and genuine.
The property manager is awesome
The property manager was awesome
Jamie the manager has been very helpful and I would highly recommend Public Storage.
Jamie went above and beyond in assisting me in setting up and transitioning units within the facility. She made a potential difficult experience run very efficiently.
Jaime was very helpful to us. Everything was easy to do. Great work.
Jamie was simply fantastic……She was courteous, knowledgeable, and kind. It’s because of her that I’m a continuous customer of Public Storage.
Jamie was very helpful today . She has excellent customer service skills. And very pleasant to talk with . She help me out with all my questions. Thank you jamie.
Definitely overcharging current tenants in their units. I have a unit at the rate of over $300 (they just raised it again!) and the same unit is going for $138! Definitely check the rates as they do not care about current business only new business. I will be moving facilities due to the management not able to do anything to help a current paying customer in a financial bind. CHECK THE RATES AND CALL THEM BECAUSE I CAN TELL YOU THEYRE CHARGING LESS THAN YOURE PAYING FOR THE SAME UNIT!
Jamie was amazing and extremely helpful. She made a difficult task easy.
The public storage facility is clean and well organized, if you’re going to leave your items for just a couple of months with certainty it’s a good value, but I’ve had a storage locker for 3 years and they raised the price 300%.
I would not recommend this warehouse unless you know you’re gonna be out within six months.
If you read all the positive and glaring Reviews, they’re all written by people who’ve only written tour. If you were Reviews ever, the reviews for my opinion, our total hoax.
Other than that very professionally run.
Terrible terrible terrible that’s all I can say
Had a great experience. I walked into Publix Storage this morning and Jamie was super kind and helpful, not to mention she made my process quick and painless. Thank you Jamie I appreciate all of your help!!!!
Have several units here at 39 se and Jaime always goes out and above to help us and make everything work out for us
Jaime at the Hillsboro location was absolutely wonderful. She gave mme the best customer service experience I've had in a long time! She deserves a raise because she is an asset to the company. Thanks again
Jamie is so nice and has great customer service. She was very attentive and cared about our needs. She went above and beyond and I would definitely recommend this location to others!
Jamie did a great job. She is very Nice. She went above and beyond and made feel special
Jamie is simply the BEST!!! She is the most helpful rep I have EVER come across and I have rented here with public storage for more that 20 years. Being entrepreneur and owning my own company and having upwards of 100 employees at times I can honestly say I would love to have employees like Jamie on my team.
Awful! Raised my rent 3 times in 1 year!! One year??!! Stay away.
I rented a 10x15 space for $240 dollars and in 3 months they went down to $340 dollars. on the site there is the same space for $280 dollars. But I don't want to stay in that place anymore, they can't be trusted. every 6 months they raise prices as they want. there are a lot of people leaving here. Do not rent space in this place. you will only have a headache.
Jamie was very helpful, need more like her.
The staff was outstanding. Jamie has always been incredibly helpful and has always provided me with answers. She constantly provides on-time services with a positive attitude. I greatly appreciate it.
Jamie great person, very nice really would recommend this storage
Good and safe storage unit ! Jaime was very kind and helped us out finding a moving cart for our items. Would definitely recommend to a friend.
Jaime was very helpful, solve all my questions , recommend :)
I am enjoying my storage unit with pubic storage. Jamie has been outstanding. She very helpful. I love to see that wonderful smile. Thanks for having excellent customer service. Thanks to Monique as well.
Jamie is the best!
I see her everywhere I go, she is a very valuable asset to your company!!!😎
Thanks to Monique and Jamie I was able to get my unit in and move all my things in one day thanks you guys so much.
Jaime - Is absolutely amazing. Her kindness and customer service is impeccable.
I am happy to read this reviews today as I had my experience at public storage this morning with the girl Christine was very pleasant and very helpful due to the fact, I had some difficulties and stress as I was moving. She was overly welcome and very helpful throughout the process I greatly recommend you use public storage here. Everything was very clean
Locations is clean somewhat, bathrooms are always locked, carts are hit or miss, even if there are none and you want to look around for them, you can't since you are only allowed on the one floor your rental is located on. Bonus is they raise your rent every few months. Price has near doubled in one year. Stay away.
I love the place and the space for my stuff.
Jamie was great good place
This is why I only get storage units at Public Storage. Customer service is Stellar. Their patient is exemplary. I never go anywhere else.
Jaime Al. They good people
Super nice and clean! I need a small storage space for my college dorm belongings. Jamie was super sweet and very helpful!! She understood that I had problems with the other public storages I went to. Really good spot if you're a FAU Student needing storage!
Amazing customer service! Quick and easy process, Jamie and Al were awesome.
Jamie was Excellent very Professional and helpful
Thank You Jamil
It was a great experience Jamie helped me with everything definitely would prefer Public storage.
Very pleased with my experience there. The only problem. Is it seems like the prices go up every month on the storage units.
Everything was smooth and friendly, Jamie is really helpful and quick to solve last minute changes!
Jamie was great. Very friendly and helpful.
Jamie was very helpful with everything I needed done today at the DFB location, very attentive. If she's at the desk you'll get done quick.
I was helped by Jamie at the Deerfield Beach location and was very pleased at how easy everything went by with her help. Would recommend every time 10/10.
Christine was very helpful in my move-in experience. She made the process efficient and easy to understand. Thank you, Christine.
I rented a unit to small, and Jaime was a big help to my small issue. Greatly appreciated Jaime..
Jamie was friendly, helpful, professional, and quickly sorted out an account issue for me. I left happy, and realized that this kind of caring for customers is so hard to find these days. I am very grateful for her help. Thanks Jamie, if there were more people like you, this world would be a better place. 🌞🌞🌞
Awesome customer service from Jaime! Very helpful and very nice!
Jami is a very professional property manager that takes pride in her job and her customers very Loving person that’s keeps you laughing and smiling
That was great...i came to this place to open my storage and theres Jamie to help me out with a great customer service ever...everything was nice and clear! Thanks Jamie!
That was great again..i came back to this place to make some changes on my account and theres Jamie to help me out with a great customer service ever...everything was nice and clear! Thanks Jamie.
Jaime is always there when I come in. She is always helpful and cheerful. Honestly, she brings the whole place up to another level. My only complaint is that you guys need more carts.
Amazing brighten up my day
Jamie save me a lot money by advising me move when there was a better rate available
Jenny was very kind and helpful, amazing customer service
Excelente servicio y muchas christine es una excelente persona y muy bien capacitada en su servicio excelente atención
Clean and accessible storage facility. Very safe and secure. Lots of extra hand carts for moving stuff. Clean restrooms on 1st floor. Jamie explained everything to me perfectly and helped me rent the right size space. Thank you so much Jamie! I would definitely recommend Public Storage if you need a storage unit.
The Property Manager Jaime is awesome. Professional, helpful and very nice to work with. The facility is super clean and secure.
I give Jamie at the SE 1 St. DFB 33441 5 stars. She was great. She took it upon herself to help me without being asked and followed through which is rare today.
Christine and Al thei are knowledgeable and respectful and wonderful, thank you so so so much 👍👍👍👍👍👍👍👍👍
I really appreciate all the help that I receive from MS. Jamie she's a nice respectful lady. No matter what I walk in feeling down she helps me alot and uplifts me. Thank you for the help. Always will recommend other to storage with MS.Jamie . Thank you God bless
Jamie was great. She was so pleasant, professional and helpful!
Jamie was awesome, answered all my questions and the process was easy. Very friendly and helpful.
Jamie the General Manager has a pleasant personality, and needs help from corporate on managing the cart situation. It seems as some renters are keeping the carts in their units. So other do not have access to them. I think a system needs to put in place that will track the carts to find out who kept them The facility is clean. In my opinion she keeps her property in good shape.
Wonderful service! Jaime is great! 5 Star!
Excellent service by Jaime! 5 Star!
This afternoon I came to the public storage in the Deerfield location . when I was nicely greeted by Mr. Deiondre , I came to the public stores with no knowledge about sizes or prices, but he was there to guide me and show me examples of different sizes that I may need and he even gave me his suggestions on what I should get, which was very helpful and I was able to get the perfect storage and I left as a happy customer .
My daughter and son in law, went by to open a new account and move in. They were greeted and assisted by the manager on duty, who went above and beyond to assist with all their needs. Excellent customer service.
Excellent facility. Jaime has amazing customer service that I have not gotten at any other storage facility. I will keep my business here.
This is the best storage place. Especially Jaime. She is so kind and helpful. I highly recommend to talk to her first if you need any storage space.
I want to say that this lovely lady has such a beautiful smile which she welcomes me she takes care everything that I ever need in public storage with with a smile on her face she is amazing. That's one of let you know that Jamie all we hear in Deerfield Beach public storage it's the greatest person ever to handle your cases over there in public storage does everything that I need for her to do
Jamie was so helpful and professional. i highly recommend this store and location.
Jamie at Deerfi
eld 31 SE 1st Street, has always gone above and beyond any situation that has raised. You re lucky to have her at your location and company
Jaine was extremely professional, nice, and amazing. She made moving out a little less stressful than it already is. Most definitely recommend this location!! 😊
Jamie was very helpful through our move!
Jaine has been very helpful, been with the Public Storage for over 3 years, great agents, continuing service :-)
The good: The 5-star review is single handedly for Jaime: she cares and she gets stuff done in a professional manner. Very refreshing in an industry where often times you barely get the bare minimum service.
The bad: Carts are hard to be found (which I’d think is the case with all locations) due to customers locking it into their unit causing headache to other customers as well as the customer service staff. Corporate should do something about this (AirTag?) and fine people who don’t return carts.
Jaime was very helpful on getting my unit upgraded to a larger one after recognizing the haul I was bringing in. If not it would’ve cause more trips. Highly recommend this store.
My friend works there she's nice
Anita always give a good customer service.
Very helpful.
I’ve had the occasion of speaking with Anita on a few occasions when going into the office. Each time, she was attentive, professional, courteous, and very helpful. Thanks Anita!
Awesome Service From Jamie, Very Nice & Helpful. Funny Too! Lol
Jaime is awesome,very pleasant and always a pleasure to deal with when you have a problem
Lady(Jamie) upfront was very nice and welcomed me with a smile.
Jaime was beyond helpful and pleasant to work with. Give her a raise
Awesome! Ready to go experience!
Not enough carts! And in the past year and a half they raised my rent went from $46 to $153. Im moving out.
Carts are never available. Buy more carts for people to use.
Anita was very helpful at the front desk!
The best storage experience in Deerfield! ANITA is always so helpful and always find a way to get things done! Love the place
This is the worst PS location I’ve ever used and I’ve used plenty in south Fl. They close at 9pm. There are only TWO hand carts on the entire property - TWO! Been here 3 days in a row and have been unable to use one. Not allowed to use the dumpster and there’s NEVER a single person around to ask for help in the office. Blows my mind they’re open. Go elsewhere
Anita was awesome! We use it while we waiting for our apartment.
Jaime is always a pleasure to work with she always on point and thats why i always come to this store for customer service .thank you jaime
2 carts, parking lot full of people. 'Nuff said.
Awesome experience renting while moving. These guys couldn’t be nicer and more accommodating. Al really took care of us, walked us through to make sure we got the best space available. Highly recommend using him and the team. Thanks guys.
Excelente customer service from jaime deora Julián they helped me with my move in and move out thank you guys
Jamie, Julianne & Deora were amazing! I had a problem that was handled perfectly. Excellent customer service, super clean and best security of any storage I've ever used.
Anita and Julian Assisted me very well with our vacate turn off.
Anita and Julian did a good job assisting me
Anita is very professional and pleasant
I want to thank Jaime for her excellent customer service and professional assistance. Jaime was patient pleasant, understand, extremely helpful! recommend this Public Storage location and thank you again to Jaime for going up and above to assist me. She is an asset to the company.
Deora and Jaime were awesome. Thanks so much for your help!
Jamie is the best at Public Storage! Go see her for any of your storage needs!
Beautiful and clean facility with great access to east Boca. Jaime and Deora were great and answered all my inquires. But it was time for me to move out after 2 years in storage and into a house.
Expensive but well air conditioned and clean with extraordinary security measures in place.
This facility is rather new looking and very nice and clean; however, since it is a public storage unit it is completely bizarre to me that they would only invest in TWO hand-truck/flat-beds for their customers to use. The only 2 available are almost ALWAYS taken by usually a single customer (i.e. 2 people hauling truck loads for long periods of time) so you almost have BYOD (bring your own dolly) OR mule your storage items on your head back and forth; over and over.
So I would give this place 2 stars for the 2 (obviously necessary) carts that they provide their customers. I would update my review to 5 stars if... they add at least 3 more carts to the lobby. Why they choose to not invest this additional $200-300 for their customers is beyond me. So aggravating every time -- regardless of the day or time of day.
D was awesome just no trash dump available
Great place for storage. Knowledgeable staff. Well informed.
All is well.
If you on the fence about whether you should or shouldn't use Public storage. Your over thinking it and Jamie will help put ur mind a easy. Friendly and caring. Great place.
Very good experience thank you
Deora Nd jamie was amazing , she was so polite and did a very good job at explaining the process including, walking me through how to use the app hands on . I loved it !
If you are looking for clean nice AC storage.. with great customer service..look no
further. Jamie and Deara are a great help..they made the whole process fast and easy.
Outstanding Customer Service
And fantastic personality
Anita is great awesome customer service
Deora was professional and helpful. She set me up with exactly what I wanted and made the process easy.
I rented with Pearl, and it was an amazing and easy process
Loved it
Very clean facility and the staff was very helpful. Jamie especially help with my final closure process. I didn't understand how the key returned work but she explained it to me and was very nice.
provide good customer service.
Pearl was absolutely amazing! They helped me sign up for the Public Storage app and gave me a brief tour of its functions. Pearl was super helpful and very professional.
Pearl and Jamie are nice ladies helped me find what I am looking for
Came in to rent a space and do not know anything about renting and Jaime had the patience to help me through the process
Jamie and Pearl were awesome!
Jamie and pearl was very kind when I came to buy merchandise Awww some customer service great duo
Pearl was awesome helped she is nice
BUENA PERSONA este ya Perla
Pearl was very helpful during a move what fantastic 👏 customer service
Bait and switch once again! I was told last year that our rate would not be increased by more than 10% per year yet for the second year in a row I received a notification that my rate will be going up almost 40% and it's almost impossible to get a hold of anyone to discuss/resolve the issue. It's really unfortunate they take advantage of their costumers this way with no proper explanation other than that their rates are competitive.
Wouldn’t recommend getting a storage unit here. Each time I have been it has been chaos. Minimal parking, I couldn’t find a cart anywhere to bring in my boxes, went to ask the staff member in a gray polo where I could locate an extra cart, and she rudely told me to go find a stranger and ask them. If you’re going to give me a unit on the second floor there is an obvious need for carts. Unfortunately not an enjoyable experience at all.
Pearl help me she was Nice I gota the mobile App
Pearl a melhor pessoa que já conheci para atendimento ao público, muito educada e prestativa.
Pearl was so amazingly helpful and spent so much time explaining every option and detail!
She got set up with the Mobile app too!
Spoke with Pearl when I stopped online to verify my bill
Pearl was so upbeat and pleasant
I came in with questions about the insurance, payments, and the app. Pearl assisted me with all three. She was very curtious and accommodating. She went out of her way to help with explaining all of the perks to using the app and even stepping outside to make sure it was working properly to access the gate. She assisted me alongside another customer and was addressing both our concerns at the same time. Very good customer sevice!
Pearl pearl is the best worker you guys has here at public storage.she is the one
Pearl was fantastic !!!!!!
This location and their manager Pearl is amazing! I could not have down this move without her!!!! She is so kind and helpful and the building is spectacular clean and safe! I highly recommend you giving Pearl a call and let her ease you into your new space!
Pearl was great she helped me set up online acces
Claudia is exelente she help me move in and got me signed up with mobile app clean place the best customer service known to man she needs a raise or to be on cooperate level PHENOMENAL feel like family
From: the walker family, to Miss Pearl. We would like to thank you very much for your excellent, positive, honestly ,kindness , hard work great environment a clean place and the love you show people its not too many pearl but the one pearl we appreciate you in for everything you do thank for going the extra miles for us ....we pray that God will continue to provide for you and your family your gift will make room for you please don't ever change and don't never look back keep a straight narrow road we love you girl ❤️❤️🙏🙏🙏😘😘😘😘👑👑👑👑👑
Pearl was very professional move me in with all the knowledge needed and got me set up with mobile great service will be referring.
Pearl is wonderful great southern hospitality she is patient got me set up with mobile app and move in so kind
Pearl is the best employee that this company has.
Jamie was so helpful she help me with my late fees and made sure that I get emails now so I know when I have to pay my bill. Jamie is the best employee they have all the time.
Wonderful work and good with customer
I wanna thank pearl, Claudia, and shante for there amazing and excellent service very helpful and sweet and soo nice thank you Godbless for your help
Thanks Pearl you’re amazing for going out your way to help. Thank you so much.
Pearl is awesome helped move and explained everything God bless
Pearl was awesome she helped with move in and mobile app great customer service
Pearl was awesome provide great customer service hooked us up with our remote mobile app give her a raise
Pearl was phenomenal she helped with the mobile app and provided the best customer service 👏
Pearl was very nice helped me move in and sign up for mobile very patient and professional
Pearl...was great with helping me... excellent service. She definitely went above and beyond!!!!
Pearl great job hooked it up
Pearl is on her a game today she helped me with auction.
Pearl provided great service
Jaime was great! Very professional caring and genuine. Helped me find the best solution for my home project. Thank you for your patience and assistance.
Pearl was such great help she rented me a space got me set up with mobile app and merchandise needed thank you
Pearl is great help me with and made me feel like family
Pearl was awesome with service rental great customer would recommend place to anyone very clean
Came in to rent and jaime helped us find the right size since its out first time renting .thank you for being so kind and patient with us .
Wonderful, Jamie is more than helpful! I like the price and the units are very clean.
Jaime customer service was outstanding thank you
I really recommend this place guys Great customer experience her name was Jaime she took care of us really well
My experience with Jaime was wonderful
Came in to rent 3 space and Jamie was really nice, a very good help.
Pearl paid good attention and great customer service .
Pearl and Al were awesome got us a unit perfect customer service and got us the mobile app
Jamie service was amazing. She was sweet, passion and willing to help
Jamie was very professional, helpful, knowledgeable and kind.
She can help me vero good gammy