Public Storage Self-Storage Units at 6500 Manatee Ave W, Bradenton, FL

My unit a cess us broken. Went 4 days in a row. No one on Duty to help. Was told they would be there all day Thursday. Went in the morning and then at 315. No one. Locked out of my unit because of a bent slide lock. This is ridiculous!

Great place to store your excess stuff. I rented 10x15 with easy access pull up out side unit, I had no issues at all few months I was there. Manager on site was always easy to work with.

Jessica the manager is highly knowledgeable and attentive to her customers' needs-- I saw her interact with multiple customers yesterday, along with taking care of my storage unit rental. During these extra tough times, Jessica and her location are my recommendation for those hard hit by the hurricanes.

After being hit by both Helene and Milton, i was able to secure a strorage room via the 1800 #. Unfortunately the site had no power and we wasted gas getting back and forth to st pete, for no reason, during a gas shortage. O stars for that!! Obviously i was pretty pissed by the time it did reopen. Jessica was so nice and patient. It was a mad house but she kept calm, helped everyone with a smile. 5 stars to her!

Unfortunately I don't remember her name, but she was fast and vey efficient.

My storage unit was clean and all ready to go. Renting the unit was quick and efficient.. My only negative comment is that they need a lot more carts. But if you have your own cart, it is smooth sailing!

The young lady Jessica who opened my account at the Manatee Ave Florida location was so helpful. You must be very proud to have her on staff.

So this facility really disappointed me. Hurricane had hit on Friday. People impacted needed storage. Multiple parties trying to access the facility at a time. A nice facility, however, NO ONE was at facility, only ONE of 2 elevators were available. Only ONE dolly available to serve 5-10 customers. And absolutely no human being to call to help alleviate the situation. This is truly total self service with no day of support!

Jessica is awesome great experience

Melissa and Jessica was and has been such an amazing help. Melissa went above and beyond to help get my storage unit. They both always have the best and most upbeat attitude whenever I see them.I gave them 4 stars because when I set up my storage online, I was given a unit that wasn't set up and I couldn't get a hold of the front desk so I had to leave my belongings outside the unit for 2 days. To say I was irritated is an understatement. Also, when the storm hit, my unit along with 2 other units had a lot of flooding which damaged some of my belongings

Jessica couldn’t have been more helpful or taken better care of me. She truly went above and beyond and was a total lifesaver! I am in the process of downsizing from a bigger unit to a smaller unit and I just have to say that I have visited a lot of storage facilities in this area and I love that I have never once seen any indication of roaches or rats or anything else like it at this facility and I am there often going through my stuff and getting rid of as much as I can. It’s always very clean and I have no worries of having an infestation introduced to my home when I bring stuff home from my storage. That’s huge!!!

Thank you Melissa and Jessica!!! You both were super informative and helpful!

Happy with my service and the pricing. I was treated very nicely and assisted through the whole process.

Melissa was great. Got a sale price. Very happy

Jessica was amazing, she was knowledgable, got my new unit efficiently and helped me with my account as well on top of being extremely pleasant!

I had a wonderful experience. Jessica Fajardo was amazing and went above and beyond to help my mother get settled in . Her people skills are amazing and the knowledge is on point. she is definitely one to keep . Thank you very much Jessica and public storage of course for allowing such a genuine person to be a part of your company and help us with our experience.

Jessica was very helpful and was a very pleasant lady to deal with.

I had an awesome experience with Mrs. Jessica F. Getting me a new unit with a great deal and the assistance and attitude was outstanding. Very greatful to of had her assistance

Jessica was super nice and helpful!

Perfect, $ price Excellent, Clean 💥💯🇺🇸

The girl, Jessica, working today at this facilities was very helpful, friendly and Answered all my questions Thank keeps the Pasoori very clean very impressed

thank you Jessica and Melissa for putting my mind at ease yesterday you were both such good help appreciate you both !!

Jessica and Melissa were so helpful with getting my spouse set up with a unit ,very professional and in a timely matter ,5 star service Helped ease the stresses of moving. Thanks

Awesome custumer service! Very punctual and professional!

Jessica was excellent very knowledgeable and great customer service. Will be storing for a while.

Jessica provided excellent customer service, allowing me to secure storage unit in minutes. First class service. Thanks

Jessica went over and beyond to help me! She took her time to show me where my storage space was along with making sure my online access was working properly. She was patient while providing locks for my spaces as well. Jessica is wonderful, highly recommend this location for the cleanliness as well as the wonderful customer service. Thank you Jessica!

Mike and Jessica were awesome. Really went out of their way to help me.

Very hard to get ahold of property manager to have questions answered. Have to keep changing passwords because it says not correct password. Very frustrating.

Jwon and Jessica went above and beyond to help us find the right space. I had a 32 ft ladder that was hard to fit around corners but they still made it happen! They are lucky to have them working here!!!

Jessica was very pleasant and polite. She didn’t t rush us and was thorough when explaining Public Storage options at the Manatee Ave. location.

Awesome job!!!!!

Mike was wonderful while helping me!

Have been using this storage facility for about a year now and never had a single issue. Friendly and helpful staff. Easy access to the doors with an app so you don't have to put in a code. Also easy payments on the app and affordable.

Why does this place close access so early? I’m not a complaining person, however, I have very important items I need to retrieve out of my unit at this moment before catching a flight in the morning for a work trip. I understand it’s 11:30pm, but no business should be able to hold your property hostage like this. I’m not delinquent in my payments. I just VITALLY NEED THE WORK GEAR I chose to store with this company. I call after hours customer service and they can’t grant access. Why is that? What is the point of it then? Access should be 24 hours, even if I need to call customer service to open it for me, that’s ok. I am literally screwed at the moment and panicking because this is happening right now.

juwaan help me out so much more than anybody else could in this department. I'll give him four stars. Good personality also.

Christine and Juan were amazing and very up beat. Made me feel very welcome and were very informative. I will definitely refer my friends here.

Don was very polite and straight forward about the internet deals. Great price even after internet deals expire.

On Sunday visited this storage unit and I want to share that it’s a good location , nice and clean, which is the positive aspect. However, my experience with the staff on a Sunday was disappointing. Despite being an authorized user and the second person on the account, I encountered unnecessary hassle when trying to make a payment on behalf of my mother, who is currently out of the country. The staff member, a Latin lady, refused to assist me, claiming that only my mother could update the billing card information because she is the main person on the account. This policy seemed unreasonable to me, especially since all I wanted to do was make a payment. I hope this review brings attention to the need for more helpful and accommodating staff members. Customers should not face unnecessary obstacles when simply trying to complete a transaction.

This is a great place overall. But dont ever get behind on your payment bc no one is ever there to unlock it after you pay. I've been trying for 2 months. That's $140. No one answers the phone either.

Why have a storage unit if you can never access it??? Call customer service and they said there's a problem with the door which has been going on since 2 days ago and no one can help at the time. Do not bother with this company they do not care

Ileana, the manager, is very professional and helpful.

My partner has been calling over and over for two days to try and move up our move in day, but no one ever answers the phone.

Zogisle was extremely helpful and made the process very easy. Really appreciate his help. Would definitely recommend this place.

Janice was friendly and knowledgeable! Had a quick and painless move-in. I would highly recommend this property for people looking for smart prices, ease of use, and climate-controlled spaces.

Beware the price they quote because they bill you fees they don't tell you about on the phone.

Great service. From Zogisle

After some hiccups trying to get a unit... Zogisle got the job done. He is very personable. An absolute Rockstar. Thank you so much!

Muy buen storage lo recomiendo

Ileana was absolutely perfect at 6500 Public storage, made the first time getting a storage unit as easy as breathing I truly wish every encounter I have for anything in the future could be with her. 100/100 stars !!! Thank you so much for making me laugh during a difficult time in life!!.

I was directed to this facility on the internet. It was brand new, and had nice rates. Ended up completing the lease application online, and was assigned a spot sight unseen. All the instructions were clear, and everything was straightforward. Went to the location, and it was easy to follow the access instructions, and use the app, or assigned code if wanted. Upon entering, there are two freight elevators, and restrooms with the climate-controlled storage located on three different floors. Was able to locate the particular unit easily. More than suitable for my needs. Everything was brand new. I had a few questions about the application, and using the app, so I stopped by the front office on the way out (located outside and around the corner of the building). I met Nelson in here, and he was very friendly, and helpful. He addressed all my questions, and I was more than satisfied with the overall experience. Everything was as expected, leading to a definite recommendation for this location.

Zogisle is amazing! He rocks! He is the coolest guy! Our new best friend! Super handsome btw. Great customer service!

Zõgisle is the man

Gal working @ Public storage on Manatee was so helpful & nice!

I have rented at several Public Storage locations and the 6500 manatee Avenue one is especially nice. The staff if very kind and professional, especially Zogisle! It’s always nice to be greeted pleasantly and to feel like the staff is happy to help. Overall great experience!

Thank you for the great service at this location. On-site manager Zogisle was friendly, helpful, and welcoming. I love the location. New storage. Well taken care of.

Staff is very accommodating and helpful.