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Public Storage Self-Storage Units at 3801 N Dupont Parkway, New Castle, DE
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
-
5'x5'Online only price$ 35/mo
Small 5'x5'- Outside unit
- Drive-up access
$ 35 /mo $ 47Best Price Label+ one-time $29 admin fee
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5'x15'Online only price$ 44/moMedium 5'x15'- Outside unit
- Drive-up access
$ 44 /mo $ 59Best Price Label+ one-time $29 admin feeHurry! -
5'x10'Online only price$ 44/moSmall 5'x10'- Outside unit
- Drive-up access
$ 44 /mo $ 58Best Price Label+ one-time $29 admin feeHurry! -
10'x15'Online only price$ 123/moLarge 10'x15'- Outside unit
- Drive-up access
$ 123 /mo $ 164Best Price Label+ one-time $29 admin feeHurry! -
10'x30'Online only price$ 252/moLarge 10'x30'- Outside unit
- Drive-up access
$ 252 /mo $ 336Best Price Label+ one-time $29 admin fee1 unit left!
Nearby Self-Storage Locations
Self-Storage Near New Castle
Resources from the Help Center
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New Castle Storage Units in West Minquadale
New Castle storage is located on Dupont Parkway near Highway 495, making self storage convenient for all residents of Northern Delaware.
With perks like the Christina River, the Russell Peterson Wildlife Refuge, and easy access to Wilmington, New Castle is a great place for families to settle down in. However, settling down often means settling for clutter. We get it-things pile up in growing families. That's why we're proud to serve the West Minquadale area with reliable and affordable self storage.
We have more than 650 storage units at this location. If you just need to clear out a closet, our 5x5 storage units are perfect for you. If you're moving, remodeling, or have just found yourself with more things than you know what to do with, our storage units go up to 10x30, so you can clear out a 5 bedroom house with ease. Worried about transporting bulky items like furniture? Our outdoor storage units have drive up access, so you can unload with ease. Many of our indoor storage units are climate control, so you can feel good about where you store your stuff.
A manager lives on site at this location for additional piece of mind. Visit us today and let us help you find the best self storage selection for you.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 476)
This Public Storage location is the best I’ve come across they are aka ways available for help or questions and truly understanding. I don’t think I’ll come across better customer service else where. I’ll continue my service for as long as I need due to such welcoming and helping employees.
My visit to the Public Storage on DuPont Highway was truly exceptional. The location is incredibly convenient, and its proximity to a state trooper station adds an extra layer of security, creating a safe environment for storing my belongings. The manager, Lana, was outstanding—she was not only polite and professional but also guided me step by step to find the perfect storage unit for my needs. The level of assistance and the friendly atmosphere made the entire experience seamless. Additionally, Chris went above and beyond by helping me navigate the facility and find my unit after I got a bit turned around. He showed me how to operate the storage space and shared helpful tips on how to maximize the space for efficient storage while still leaving room to move around. I’m extremely satisfied with my visit and the service I received. A huge thank you to Lana, Chris, and the entire team!
I had the pleasure of dealing with Lana while setting up a storage locker. She was very kind and helpful the entire time. 5 out of 5 for her. I highly recommend this location and if possible, definitely deal with Lana. You won't be disappointed
Always a pleasure when I go in. Lana always has a smile on her face and happy to help. Great service
I stop by to check on our storage unit, secured etc & Miss Lana happens to be at this location, only kids can pull a make my day smile out of me & somehow just the sight of Miss Lana energizes my silly goofy side so I thank her for that, it’s much needed
Lana is very hard working and helps the most she can she goes out of her way to make sure everything gets done especially help with the costumers and questions and giving answers she does amazing with greeting her customers and helping them with what they came for and the property is clean and I love the storage place very nice storage and great amazing people who work there I would recommend this storage place to anyone looking for a good storage unit and good service!!!! 👍🏽😁
The staff here has been above and beyond courteous, friendly and professional.
I don’t put my card online and scheduled a time to come in and make my payment at Newark with Lana for years. I was worried when she moved to a new place but she assured me that I would still be taken care of and she did not disappoint. Even when I can’t reach anyone I can call her and she will set my appointment and make sure someone’s there for me. She even rushed and drove 20 minutes to take my payment when I was having surgery so I wouldn’t be late. The other people in the office have been nice as well.
Lana was very personable and made the whole process easy.
Lana is helpful and respectful.
JUST LOVELY...
Great customer service!!
This place is awesome and Lana has made my experience sooo much easier!!!!
Excellent service by Lana. The property is very well maintained.
Fantasy service from Lana
First of all I've been having multiple problems with the app to pay for my public storage, this is the third time having to take extra time out of my busy life to stop at a public storage to pay, because the app isn't working.
I stop at this location, it's now 3:39 p.m. I'm coming after work. It's no one here.
The door is locked, it says on Google and online that the store closes at 6:00 p.m. unacceptable
And I hope I don't have to pay a late fee because of all this inconvenience that I keep having to experience with this company.
This place is great and it's always a pleasure to see Tim...he is always working hard and his service is so welcoming. Thank you
Lana is one of the best workers public storage has ever had. She goes above and beyond for her job. She does so much for this company that goes unrecognized. Public storage really doesn’t know how lucky they are to have her. She deserves so much more than this company can offer her. She truly is a God sent and a huge asset to this company they should really count there blessings with her.
I had good service with Lana .
Lana was knowledgeable and helped determine the correct unit size. She was patient, answered all of our questions and thorough AND the property was clean!
Couldnt be happier! Lana made the rental process easy. Customer service was amazing! Highly recommend.
Such a fast and easy experience especially with Lana she was so knowledgeable and willing to answer any and all of my questions. Definitely will recommend to all friends!
The staff is friendly and top notch.Lana was super nice and helpful
Lana at Public Storage is awesome. 5 star customer service.
I stopped by to look at a storage unit for future use I talked to very nice young man named Bruce Cooper. He was so helpful and very professional. I'll definitely be using his storage unit in near future
We met a very polite and very informative young man there at your public storage by the name of Bruce Cooper. He said it was his first couple of days there and that he really enjoyed working there. He's definitely a positive attribute to add to the company 💜
Friendly staff always helpful and professional great location
The customer service is really bad. The manager and phone services.
susan was nice and price was unbeatable
The new manager at this location was super friendly. She was very helpful with my husband's account.
Had the pleasure of dealing with the manager Lana. What a great eco very friendly.
Susan Is an outstanding property manager! A very organized woman, although I did not rent at this location, I will be storing at a Public Storage closer to where I am located that she recommended to me! Thank you.
Great service Susan always helps me
This property is EXCELLENT, very clean and very well kept! I did the E-Rental process which was so simple, everything was ready for me when I got to my unit, I would recommend this facility to everyone I know.
My mother rented for year and threw the many years the manager has been a pleasure to work with.
Susan is great excellent service and friendly
Chantel is awesome, I’m going to hire her at $25 an hour!
Great job
Excellent Service
Punctual
If I could give negative stars I would! SUSAN, who sits at the desk & lives on site is VERY unprofessional & smells like straight cigarettes... I watched her use someone phone to give PS a 5 star rating, whole time they were at the wrong storage location and she did that without their consent. Susan is VERY sneaky and wity, watch out for her! Ps: Don’t hold any type of conversation with her, she will run your business to a complete stranger if you let her.
Susan was helpful, I didn't want to spend an arm and leg but she got me jntk a unit at a great rate
Susan was helpful when I came to get a unit. She showed me all spaces and got me a good unit with a great price. Storage #1
Thank you for all the help Susan! Changed my apt several times and she was always friendly and willing to help me out
Susan is always helpful with my need. Friendly and pricing is not bad
Nice location Susan was a great help and great for convinced
Good servixe great pricing
Nice facility
Susan was helpful with getting me a unit at a decent price. Love that it is drive up
Clean location and great service from Susan!
Good service clean location
Clean location nice and friendly
Clean spot to rent at with good customer service
Great service Susan is always helpful and friendly
Nice location and clean
Dj was very helpful with renting me my unit
The attendant was very knowledgeable and friendly.
Carter was great!!! Give him a raise 😂🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽 made this process fast and easy.
They are the worst!! Poor customer service and poor management on site
Susan Booth has been extremely helpful & knowledgeable about what questions I had & answering them with confidence Her customer service support is absolutely amazing & I be will sharing my experience with friends & family!!!!! Susan she made our experience at public storage remarkable Thank You
service is excellent.
Great service clean location
Susan was very helpful, location was clean and good service.
Love this Public Storage the facility is always clean and Susan is great! She has great customer service, explains everything in details, friendly and very nice.
He have great customer service. 💯💯💯
good awrvice clean location
Clean good price
Clean location great service
Friendly service great pricing and clean locstion.
Good service
Good service clean location
Carter was extremely helpful and made my visit/transaction smooth and super easy. Customer service was pleasant and polite
Susan was very friendly and helpful. Great service and clean location.
Great customer service thank you Susan
Clean location an great customer service thank you
Great place and wonderful people to work with
Gratis customer servicios
Good service
Susan was a great help. Must be the best employee here.
Great help clean location and perfect customer service
Phenomenal experience while renting and moving in! 10/10 customer service in office and on phone as well.
Good service ty susan
Good service
Bria was great she made my process very smooth in a stressful time and she didn't have a problem walking me through...very pleased
The customer service from Susan was absolutely spectacular. She clarified and specified all details needed. Great experience overall.
Great service
Customer service was amazing the manager very knowledgeable. She even helped us clean our unit.
Great service!
Susan was great. Good customer service location was was clean
Good service
The young man that works at this location was very helpful and cared about going over and beyond to help us.
was friendly and helpful while looking to rent a unit. Clean and good pricing.
Good service and clean
Good service
Excellent service
Awesome service
Bria was wonderful
They are excellent there 10/10
Susan was awesome
Manager in the office is just wonderful to converse with, easy to work out payment and has made our renting process as simple as could be!
Customer service is on point.
I'd like to Thank Susan for a problem I had with my locking mechanism to my unit. I was frustrated because I couldn't get my garage door to open due to an old locking mechanism. She took the time out of her schedule to personally come out to my unit, and she was very knowledgeable and she herself fixed the locking mechanism with the correct parts and quite professionally without any issues whatsoever and I am completely satisfied with all work performed and with her complete courteousness, professionalism, and friendliness. Thank You Susan from Albert Czerwinski.
They raised their almost double...smh
Susan is fantastic. The location is always clean and maintained well.
Good service
Nice clean and good service
Public storage has made me very comfortable with my stuff being there
Good service
Very good service
Good service
Susan was very wonderful & respectful. Helped me find everything I needed and good pricing.
Fast and friendly service. Nice communication with the process. Property was cleaned.
Listen the manager there is the truth i had my bin for almost 2 year's and she has worked with me to keep it lord knows I had a trying time and she really helped me.
My daughter's storage is there. Their prices are reasonable and not bad for the price. Customer service is good too
10/10 on customer service. Susan is very nice and super helpful! Would definitely use them again!
Good customer service nice facility
Good service been here years! Need a storage unit asap come here
Storage is always clean and Susan is always friendly. Good place to store your belongings.
great service, office staff was very friendly, convenient gate access. will definitely use them again!!
Nice, Clean, Great customer service
Great service
Very pleasant experience. Susan was very helpful
Good service
Great service nice and fast
Susan was very patient and helpful! The rest of the staff are awesome as well. This is the only storage unit I go to whenever I need one. I highly recommend.
Great service
Great customer service. Always nice and willing to Help. Location is convient and clean. Thank you Susan
The have a mouse problem even in the secured units. I had droppings all over my totes.