Public Storage Self-Storage Units at 2078 S Pontiac Way, Denver, CO

Shanteeit was very professional, and helpful on my rental.l definitely give her an A for her service and l totally recommended her

Great service from shantel !

Shantel was great

Easy storage rental process at S. Pontiac Way, Denver, Colorado. Shentel at front desk was quite helpful and showed compassion to me as I rented outdoor parking space for 4 days. Still very important to me and she understood my concern. Will use Public Storage in the future if I will need a place for storage!

Excellent customer service, very knowledgeable and extremely helpful

Unable to access the door to climate control. Property manager isn’t here during posted hours and door code does not work.

Shantel was amazing and super helpful

This place was clean and affordable. Great location. I was so impressed by Shantel that I had to leave a review.

She was awesome thank you Stephani

Loved the help I got from Shantel! I know all my stuff is in good hands.

Shantel is very helpful and friendly!

It was such a nice treatment

We love the property manager Shantel. She is always friendly and helpful. She needs a promotion.

Shantel was super helpful and very kind

This place has an extremely bad rat problem. Also, this place has a extremely bad wild cat problem. If I were you I would steer clear of this place because it is a very poorly run business. I will be calling the Better Business Bureau tomorrow. First thing.

Be careful when you rent here. Because they like to take advantage of people. They told me that they rented me a 10 / 10. But in actuality, it's an 8 / 8, but they're charging me for a 10 / 10. I will be calling the Better Business Bureau tomorrow. And then I'm going to go file a lawsuit. Make sure you measure the unit before you rent it

Felt like at home when I came for help, thought it was gonna be hard but they made it a breeze! Appreciate the two kind lady’s

Excellent customer service! Shantel was patient with me and went over all of the information that I needed. She helped really well and definitely made me like a satisfied customer.

Shantel is always helpful and very kind.

THANKS TO SHANTEL SHE DEFINITIVELY PROVIDED PROFESSIONAL AND GOOD SERVICE

Would be better if it was 24hr

Excelente atención por parte de la administradora Shanel gracias

It's very convenient to have storage when I need to store a few things for future storage for a new apartment

Always nice with a smile

Excellent customer services!! Shantel was always super helpful and very professional!! KEEP UP THE GREAT WORK!!!

Shantel has a great spontaneous personality very personable person of people people oriented

Shantel was amazing. Made the transition super simple and is always so helpful, knowledgeable and friendly.

Genea and Jennifer took great care of me and my storage needs. 6 stars

Manager Rules with an iron fist. I feel very unwelcome here.

Edit: not really 24 hour access if onsite manager decides she doesn’t like you. Corporate management can’t even email or return a call. Storage units (we have 3) were broken into and they have camera footage yet can’t tell us who. Same day we report the break in they hand us eviction notices. Delete our gate code and want us out within 10 days with no overnight access (which is out actual schedule and management knew that upon move in) or any access at all. Super. You wonder why you have had tenants run cars through your gates. Now we know why! RUN! Stay away! That up front first impression is a facet and fake as hell. This entire company is shady and unprofessional! Chantel is an absolute doll! After multiple issues with the Buckley location we ended up going over to Chantel’s location and it’s like night and day!

Love the 24 / 7 access. Units are well isolated and maintained.

Shantell is professional and excelent customer service!

Shantel is the best! She's was wonderful to me and I appreciate her working here! She's always on top on everything!

The manager here is wonderful. She is always friendly and helpful. I love the 24 hr access. It's more expensive than other places but I work odd hours and don't mind the extra for the access.

Shantel was so helpful and explained everything to me very detailed, and it was so quick. Maybe 20 mins at most. I'm excited to be able to access my storage 24hrs a day!

Fast and efficient service! Shantel is extremely helpful! Highly recommend! Thanks guys!

I needed a quick storage space prior to a move and this place was very flexible. Shantel is amazing.

The woman at the front desk was awesome. Very friendly and helpful. Made things so easy.

Chantel was a wonderful person and an amazing help with my unit. With her friendly service I was in and out within 15 minutes. Will be renting for quite awhile.

We've stored there for several years. We've used every size of unit they have. I appreciate that in the winter they do a good job of clearing snow. Very well kept up. There have been two managers since we've been there, Tina, and Shantel. Both have been excellent.

this is a very good storage, its well lit and the customer service is awesome. this is my 2nd time using this storage and I love it. Shauntel was very helpful in helping choose the right size. she went above and beyond her duty to help me. thank you!

Chantel was great and really helpful

Great customer service! Shantel, the general manager was super friendly and helpful throughout the move in process.

Shantel was an amazing person great customer service

Shantel is amazing when it comes to the rental process. The property is very well maintained.

I'm visually impaired and I pass by the there all the time on way going to my gym, The Manager there is very friendly. however she seams very concern with the safety of everyone. Apparently she had expressed some safety concerns of me walking through the parking lot. Even though I'm not a customer there. However she had asked me to be safe when crossing the streets and her parking lot. I Just want to thank Mrs. Tina for watching out for everyone safety and for reminding me be safe.

24-hour access is nice

Very clean location and Shantel was very kind and helpful throughout the process.

Shantel was great when I arrived she was out on the grounds and had a sign on the door, I waited in my car until she arrived, when Shantel arrived she had welcoming smile and greeted me. Shantel asked what I was looking for in a storage and from there it was all so smooth and efficient. Shantel is very personal and makes you feel like you have known her for ages. I would definitely recommend this site.

Shantel did an amazing job

Good guys

I found a great deal for a unit online, and I could not be happier with the layout location and especially the customer service. Shantel was wonderful to work with on the phone and even better in person. She quickly got me set up with my unit and made me feel like a really valuable customer.

At first we thought it was great. We need the 24 hour access because our hours run late or early both for my work as a contractor and in our personal lives. I have been trying to catch up with organizing the remains of a packed 4 bedroom house with 2 car garage, full of hardware, family memoribilia and tools, while enjoying ADD and life on the autistic spectrum. My girlfriends mother recently passed away, and now we are including her items into the mix. The security would drive by and wave as we unloaded our truck into the wee hours of morning. We felt safe and welcome. Then, maybe a couple of days into the process, after a grueling couple of days packing up a storage at another company, I awoke in our moving van to a manager explaining that we could not sleep there. My gf had apparently parked in front of the unit and fallen asleep after I had fallen asleep on the drive. We apologized, and got up to unload. Two days later as we were again unloading our rented vehicle, we received a text telling us that we had now been at the property for 45 minutes, which was considered loitering, and we had a hf hour to leave. We did not see that text until the next day, and we had ended up unloading for an additional 4 hours. A day later, we were informed that our lease was terminated. No amount of explaining or apologies were accepted. 10 days were given for us to move the 20' by 10' storage we had just taken time off to fill.

Shantel was very helpful and informative. She helped us to get the best deal on the unit of our choice! Thanks so much

Great service! Shantel at the front desk helped me with everything and made moving in a breeze! Would totally recommend to anyone.

Absolutely the best 24-hour accessible storage facility in the Denver metro area. It is the third time that I have used this exact location always very impressed, appreciative, and amazed by the assistance I have received. I can go as far as saying that this specific location on Quebec and Evans and also the location on Holly and Evans are Head and shoulders above the rest. FYI, that's also to say that the location of Havana and Iliff is not included in this review/recommendation ( as I have received absolutely horrible, unexcusable, downright unethical or acceptable at any extent in this day and age type of service on more than one occasion from the gentleman that claims to own/manage/live/dictate over this location). Please stay away from there irregardless of where you end up renting from. He is a truly scary individual I will always and forever do everything in my capabilities to keep people clear of. I am posting a detailed review on his Google Maps Location shortly after I finish moving. Please feel free to check it out if you are interested in additional information on what I've experienced over there multiple times now. FYI, FYI - this is my honest review and opinion, I do not work for nor do I have any reasoning to post this info other than sharing my actual experience with people community. Thanks 👍

Bien

Excellent service. Manager Shantel was very professional, knowledgeable and friendly!

The management is wonderful here. They're always ready to assist me whatever I need help with. 5 stars 4 sure!!!!!!

24-hour access is the reason I chose this place the staff tends to leave you alone as long as you are actually doing something at your storage and not trying to camp

I've kept my stuff here for several years now, and I have been treated with respect and fairness and definitely recommend this location. You guys rock! Except for some awful woman who was filling in for Chantelle, never had any issues at all til her. So glad you are back Chantelle.

Shantel was great! She made the process extremely simple and easy. Glad I chose Security Self Storage.