Public Storage Self-Storage Units at 4251 S Reservoir Rd, Aurora, CO

Jennifer was absolutely helpful and so nice. Thank you so much for amazing service

I went to public storage on Quincy and Reservoir and Dee was great I was not sure what size and I needed and not sure if I would need it or not she offered e rental or in office appt told her I Would do that but she had great customer service she is always ready to help and gave me great options of things to I would give this place a 5 star because of the great customer service that Dee gave me

Management is awesome! She’s a life saver 🙏🏾

Jennifer is so helpful and showed me the units that are a great option for my needs. She was welcoming and very kind, I would recommend this place to anyone.

Jennifer was extremely helpful in finding me the right unit.

Been using this facility for many, many years because of issues with rodents and thefts at other companies. A special shout out to, “Jennifer” who’s always been knowledgeable and helpful when I needed.

Jennifer is the bee's knees! So kind, helpful, caring, and so very knowledgeable. She goes above and beyond for her property and customer's! 10 out of 10, must recommend experience 👌 👍 👏

Jennifer thanks for always helping us you're a rockstar!!!!

Jennifer’s professionalism is the reason why I’ve been been at this property for over two years. She is very helpful and is totally amazing. Thank you Jennifer for all you do for us.

Jennifer was amazing. She keeps the grounds clean and she is very helpful. I will rent again if need . Every time I wastherei seen her outside vleningvup something. Very happy with her

Thanks for the great service and kindness

Dee was great at helping me get my storage unit she is very nice and helped me with any questions that I had I would highly recommend this place 10 out of 10 100% excellent customer service she always has smile on her face every time I come in more than pleasant to work with.

I have had a unit at at this location for many years and have nothing but wonderful interactions with the nice lady at the desk, Jennifer. She has aways been pleasant and helpful. Any time I have needed anything she has been terrific. I highly recommend this location in large part because of her.

The lady working was very nice and showed me some storages and went over pricing. I would highly recommend this place.

The lady in here was very knowledgeable and answered all my questions. Highly recommend

The website signup went extremely smooth and trouble-free. The day of picking up the unit, I was able to use the app intuitively to get in the lot and to my unit. My lock was waiting. I did not have any trouble checking the unit and locking it up. Rules are clear, especially the working hours(6am-9pm)/

Jennifer is very helpful. Best service ever. She answers all questions and explains well. I went ahead and rented a unit because I can trust what she says.

Great Service from Jennifer

Awful rude lady. Find another job since you hate yours so bad. Funny how all the positive reviews are done by white people. She doesn't seem to happy to be dealing with dark skinned people.

Jennifer, the property manager has been nothing but excellent with me. I've run into a couple of bad situations. She was nothing but understandable with me.

The lady who works here is the most rude person I've encountered in a long time. Not sure why a place would employ this type of person in a customer facing position. Especially a position that handles people's belongings at often very vulnerable points of their lives. After having to put things in storage after losing your home, for whatever reason, the last thing you want to deal with is people like this lady. I'm pretty sure she was high or something too. Definitely don't feel safe keeping my things there. Will be moving asap.

Jenifer is the best. She is always "here to help!" Amazing person to speak with if you happen to bump into any kind of issue. 😊

Please Avoid this location at all cost first time experience was horrible. Payed for my first rent wanted to be transferred to somewhere more accessible for my trailer didn’t work out switched back guy messed up my transfer refunded me my mom money without me even knowing less then what I payed then had to pay my first month again had to go back to the storage multiple times for there mistakes horrible attitude from the lady that runs the place told me I had to pay the due in 5 business days I said I will then went up to my brother in law same day yelling at him to pay that there gonna take me to collection just telling him all my business we had just spoke about same day speaking to her very horrible service unprofessional haven’t even received my funds back and had to pay another payment for the storage unit please avoid this location gun club is ur better choice not even speaking the fact u can’t even leave the facility without getting out you’re car and having to walk out the gate door to open the gate run back to you’re car before the gate closes big hassle especially if you’re older don’t make the mistake and choose this place take ur money somewhere else.

Jennifer is so helpful and available when ever I have needed additional assistance.

The manager was great! The property was clean and well secured! My belongings are definitely in good hands there.

Jennifer at the Resovoir office was professional knowledgeable and excellent to work with

It was an absolute pleasure to work with Jennifer. She went out of her way to make sure we we were fully satisfied with our choice in unit, and even went out of her way to find me and call me back when a unit of my choice opened up that same day. Thank you so much!!

Jennifer is great. Very thorough and super helpful. Wonderful customer service.

Jennifer was so helpful and help me problem solve! She found me the perfect unit for my needs! Highly recommend working with Jennifer!!

Jennifer was great and so helpful with everything that I've needed. Took care of me and my storage unit more then5 years and any other storage unit I've used in the past. Love this place and will use again if ever needed.

Always friendly service, a reliable and secure facility. Best experience with Public Storage I've had yet!

Jennifer is very courteous. She assisted me in setting up a storage unit as the website was not functioning properly. She answered all of my questions as well.

Jennifer, was very nice and helpful on picking a storage unit. I would recommend this location and talking with her.

Quiet. Safe. Clean.

The manager there is terrible she is no help all she does is yell at customers I really regret renting a space from these people if it wasn't for the manager it would have been great but she just made it so so bad maybe if they find somebody that actually cares and it's not upset up the world it would be a good

Jennifer is awesome to work with & very helpful.

Jennifer is absolutely amazing! She has gone way above and beyond and just has really been kind and informative! I really can't say enough about how much stress she took off of me just by being kind and taking the time to be amazing!

Jennifer is amazing super helpful and made this experience one of the best I've had with public storage ever

Jennifer was extremely helpful! The move in process was easy. The facility is very clean too. I feel I made a great choice by choosing this Public Storage location.

Nice clean place, love using the app to gain access to the property

I HIGHLY RECOMMEND this particular Public Storage location. We have had our treasures here for over a year and have had absolutely no issues. The facility is impeccably clean, organized and the staff here is absolutely incredible. I want to say that Jennifer specifically is the most sincere and amazing person. She brings a smile to my face every time I see her. Come one come all, this is where you want to store your treasures. Highly recommend.

Jennifer is great. She stayed late today to help me with my app that was not working.

Jennifer was extremely helpful to me over the past six months while I was transitioning from one location to another, I would absolutely recommend her to anyone needing a storage unit

Jennifer is so helpful since I moved in in July everytime I stop by with questions she answers everything. She always cleaning checking locks always working hard everytime I stop by. Thank you

We had bought auction Units here, and wete VERY impressed with the security and the property manager Jennifer was extreamly helpful, and understanding about allowing us plenty of time to get the units emptied as we ended up renting a Uhaul. I have worked in the Storage industry and I would absolutely rent a unit here. The security is good, it's clean, and actually quite secluded for even extra security.

Very nice friendly and professional

Lizzy was awesome 👍 Friendly, professional and Fast!! These days...that's saying something!! 😉

Great customer service!!

Jennifer was awsome even though cheesehead.

I have stored my belongings with public storage many times and never had any issues. This location specifically was very nice and helpful when I switched units and moving out of my unit. Everyone at this location was great! Highly recommend this location for all your storage needs.

Jennifer is the reason for my 5-star reviews. She has been of help, both small and great, more times than I count since I moved into my unit.

Make sure you deal with Jennifer. The kid really makes the process seamless - a true advantage when moving.

Easy to access and rent, but a little pricey.

Extremely helpful. Would definitely use them again if needed.

Clean establishment, front desk lady kinda treats you like she's a prison warden but so no real complaints. I won't give 5 stars to anyplace that PRESSURES you to give them 5 stars just for doing what they say they'll do!

Would highly recommend this storage! Good location and great staff! Jennifer is the absolute best and I am thankful for her kind heart and awareness of the property! And that is just the start! She is always very respectful and very friendly! She keeps the property well kept and safe! She saved my daddy’s life and that alone says so much about her all on it’s own!

Jennifer is absolutely the most outstanding employee ANY company could hope for. Knowledgeable as well courteous. I am impressed by your choice of employees. You should have a special category of 10 stars for that exceptional employee that makes you stand out. Thank you Jennifer!

Jennifer was so helpful. I would highly recommend using Public Storage.

Public storage is one of those necessary evils but seeing Jennifer scooting around on her little cart is always a super pleasent surprise. She's attentive and super easy to talk to! I hate waisting her time but her personality is super addictive! She's mastered the art of conversation! Thanks babe your the BOMBSHIZZLE!!!

I’ve been a customer at public storage for almost two years now. The front desk lady Jennifer dirk is amazing, she’s always so helpful, respectful, and extremely nice when I come in. I had an issues a month ago with a delivery, living in another state I was nervous, Jen made sure my things got to my unit.

I used this place for over 15 years and finally moved out. Jennifer was exceptional with caring personal service that made a long distance move out possible and painless. She is the best! However their corporate prices and increases are ridiculous. My little unit started at $49 and went up over a few years to $169. Crazy!

Dale was working and he was awesome! Went out of his way to help anyway he could. I'd give him a 10 if I could

Jennifer is ALWAYS friendly and helpful.

Friendly and professional staff! Thanks for all your help!