Elliot is an amazing worker. Always friendly and helpful!
Elliott & Francisco were awesome
Elliott was the best help ever
If I could give 10 stars, Francisco would melt them all before anyone else even had the chance. I stepped out of my car ready to battle the ice rink that used to be in front of my storage unit, and before I could even slip once BAM! Francisco materialized out of thin air like some kind of snow shoveling Avenger.
With a shovel in one hand and a bucket of snow melt in the other, he went to war with the ice. Within seconds, that death trap turned into a harmless puddle of water. I swear I heard the ice scream as it melted in defeat.
Francisco didn’t just save me from slipping, he saved my dignity, my kneecaps, and possibly my life. Give this man a cape. Or at least a raise.
Francisco was very kind and answered all my questions very pleased with his services
Francisco was extremely helpful when I obtained this unit,he made a special trip & made me a priority on a weekend, to move all my equipment into the unit, the price is reasonable as storage units go,it was very clean and the location is easy to access, I would recommend this storage facility to other contractors and friends.
Best customer service ever. Francisco went above and beyond to help me and my husband save our storage. We fell on hard times and he treated us as human beings and not a unit number. It is nice to know that people matter and it's not all about the money. Thank you Francisco for hearing us.
Isabel and Francisco, very professional help me with my late fees and my unit really pleased with their work
Elliott at the 10601 E Iliff Ave location has been such a great help in providing assistance when needed! Great customer service!
Elliott & Francisco ate my go to guys for all my storage needs
Elliott & Francisco were the best
Good facility, great staff. Elliott was a great help!
Elliott & Francisco were the greatest customer service ever.
Cheap and friendly! Ellis got me situated with a storage unit quickly and easily.
Francisco was the man! He juggled multiple customers effortlessly and efficiently. He got my unit situated quick and even worked with my picky unit preferences. He went above and beyond for all three of us separate customers today. Great experience.
Rachelle is amazing! Easiest process ever!!
Francisco at 10601 E. Illiff in Aurora, Colorado was amazing and solved Al my problems!!!!
Francisco was excellent, helpful and respectful. He made the process simple and easy!
Francisco had amazing customer service today I thank him for all his help.
I had some issues with my storage unit. I called the property and spoke with Elliott was very helpful and solved the problem
Elliott, Joan & Francisco were awesome, great customer service.
Stephanie was amazing at helping us out at the Iliff location when the website did not work for us ❤️
I’m so thankful it was easy online first months price was what was quoted no extra prices and they called to confirm everything was very kind and told me how to access after 6pm im glad I chose this one id definitely recommend
When getting a unit online. I accidentally mistyped my email in. So couldn’t get my door code or storage unit number. I stopped by and Ms. Xochitl got me all situated with unit number an my own personal code for entry. I appreciated her positive attitude and professionalism. This is my second time storing some items here. Always great service. Thank you!
Joan was super helpful and friendly , great customer service, getting a new unit was super quick and easy.
Thank you, Joan. Appreciated your great customer service during a stressful time
Elliott and Joan were absolutely amazing to work with.
I can't be more thankful for the outstanding customer service I received throughout our stay.
Thank you so very much!
Elliot and Joan had great customer service.
Elliott & Joan were the greatest customer service ever will recommend them to everyone.
Trying to solve a lost key issue, and Elliott is very helpful. Thank you!
The online contactless Rental Was super easy and convenient and the staff is unbelievable Nice and is always watching the property which in turn keeps Is my stuff safe. Thank you
Cynthia was amazing and helpful in all my concerns and questions. Thank you!!
Came in today to take care of the storage unit and Ms. Joan was sooo very helpful ,knowledeable as well and kind. Thanks Ms Joan for everything . Truly need more ppls in the work like you. Blessings
When I went to Publix stores to check out my unit, it was the total wrong unit went to the front desk. There was a very lovely lady by the name of Joan who went above and beyond and out of her way to make sure I got the correct unit and I was happy .She went out of her way to help me
Ms. Jenifer was amazing very helpful and sweet... The facility was clean and looked well kept
Joan is. Great thank you. Do. Much. For. All your. Help. She. Really. Is. The. Best
Elliot is a great help and will get the job done
Elliott and Stephanie was awesome ,
Elliot and Stephanie are super nice. They came to check on us and made sure our move went smooth! Thank you!
Elliot & Stephanie are so helpful! They both checked on us to make sure our moving was going smooth. Such sweethearts! Thanks so much 😊 The place is clean & tidied upppp!
Elliott and Stephanie were awasome
Elliott & Stephanie were the greatest help, the answered all my questions and were a life saver. Thank you guys so much.
Elliott & Stephanie were Awsome!! Best customer service ever! Give them a raise!
Elliott & Stephanie were amazing they answered all my questions and were very professional. I will recommend them to everyone.
They are nice and very helpful!!
Stephanie was amazing - so helpful !
They were very hospitable and helpful and I felt very comfortable with the manager.
La señora Angie Abit es muy generosa y atenta. Me sirvió de gran ayuda con un problema que tenía en el contrato. Recomiendo a todos que cuando tengan cualquier inconveniente la soliciten a ella. Por cierto habla muy bien el español. Agradecido ❤️🩹
I have nothing but good things to say about this public storage in particular. They're well kept ,there very secure, q Clean my unit anyway. Has never been broken into and I feel for the most part my stuff is safe and honestly the lady that works at the front desk most of the time Chantel has been nothing but helpful and gone above and beyond to make sure my experience has been above satisfactory. I don't know if her higher ups know this, but if they don't she definitely deserves to be noticed. She really goes above and beyond and I hope that they recognize this.
jennifer was amazing she has the best customer service ever
I have had nothing but positive experiences with this Public Storage location! Every staff member has been kind and helpful whenever I had an issue. Moving units was a breeze! The manager Hanne is very kind and knows me by name! I locked myself out of my unit and Hanne made time to help and gave me advice on how to get it open!
New comer to the property Rita has been a positive addition. She is approachable and listens to your issues with anything pertaining to the property. She is awesome to just chat with as well.
Welcome Rita!! Rock the house Miss Lady -
I have dealt with Stephanie and Dylan at this location multiple times since moving here and they are PHENOMENAL at what they do!! Dylan was able to help me with my rent increase and I couldn’t be happier!
Stephanie was kind and professional. The property is clean and secure.
Dylan is the property manager here and he was a pleasure to meet! He helped show us 7 or 8 different units and was knowledgeable of all pricing and dimensions. Great location and clean units!!!!
Stephanie is kind and very helpful
I have ALLOT to say about Ms. Stephanie... SHE HAS BEEN WONDERFUL IN EVERY WAY POSSIBLE!!! MY FAMILY TOTALLY ARE FOREVER THANKFUL TO YOU STEPHANIE, MY FAMILY HAS BEEN GOIN THRU SOOO MUCH THESE PAST 3 MONTHS, WE LOST OUR 2 YR. OLD GRANDBABY, OUT SON HAS BEEN VERY SUICIDAL EVERY SINCE!!!I NEEDED THIS EXTRA TIME FOR US TO KEEP OUR STORAGE, THESE ARE OR ONLY MEMORIES WE HAVE LEFT!!! GOD BLESS STEPHANIE AND HER FAMILY, TRUELY APPRECIATE THIS GOD FEARING WOMAN THAT ACTUALLY TOOK THE TIME TO CARE!!!!! WE ARE FOREVER GRATEFUL TO YOU STEPHANIE🙏🙏🙏🙏💕
This was a great location! Dylan was our service representative who was friendly, professional, and took the time to answers questions to help us meet our needs for the right storage unit. This unit facility was clean and we made to decision to rent a unit!
Stephanie did very well and got me a great discount on my unit . Boo yahh!
Jennifer was awesome. She gave us a last minute unit like minutes before closing. Stellar gal.
This location has great employees. Its a shame there went away from 24 hour access. Almost impossible to find anymore. But when you work at night sometimes you need access to different tools then you expected.
Property is great and Stephanie has been amazing
Regina, lead manager, and Lemlem, assistant manager, made it easy to move into a smaller locket.
My friend and I were in and out half an hour earlier than I planned, thanks to their help, plus I'm saving a lot of money.
Stephanie is always such a joy to work with.
Debbie was very kind and helpful 🩷
Fantastic help from Nancy. Was having issues with app and gate code access. Thanks for the help.
This storage property is hands down the best in Aurora. The property grounds are well clean and maintained, 24 hr access is a plus. Lynn is amazing he's always polite and available if I have questions or concerns.
Never a dull moment or dissatisfaction 💯🙌🏾
Absolute great service from Lynn! Truly a gem and very kind!
Lynn is an amazing manager and super helpful! When I ever have a worry or concern he goes above and beyond! I am drawing a blank on the other lady’s name but she is also amazing!
Lynn was great very professional. He was able to apply promotion to get me the better deal for my money. I will refer to others to this same location.
Lynn was incredibly helpful in assisting us on the storage unit that was right for our budget and size. 10/10 would recommend
Lynn is fantastic. He is one of the most helpful people I have had the pleasure of dealing with.
Great experience with the manager Lynn. Would recommend this facility!
Lynn at the Iliff location was very polite, informational and helpful in the process of moving in to our unit! I had a bad experience with my last storage facility but after working with the GM, I feel safe with my belongings at this location! Looking forward to having a secure and stress free home for my belongings!
Lynn is such a nice and helpful guy! Highly recommend the Illiff location. He came out TWICE to make sure we belonged and weren’t taking other peoples stuff, and I appreciate that level of dedication!
They are always very helpful and courteous I have had a storage there for many many years
Liam has been extremely helpful since we got our storage unit here. He is super kind and very communicative with us especially understanding. Definitely enjoy this location and the people that work here. Highly recommend. - Gaudy &Family
Lynn is absolutely the best
Lynn is the best, his customer service is A+. Always willing to help and pleasent to talk too. U feel safe knowing my stuff is in a place that has a guy like Lynn working there
Lynn is the man! Yellow better see it
Besides the snow not being plowed very well Lynn is the best part of storing your things here......He is very kind and takes care of your every need......He deserves as much money as you can give him.....without him it would just be blah
The onsite manager was beyond helpful thank you for great customer service
Great location and the manager lynn is the best! He genuinely protects the property and provides excellent customer service.
Great storage place. 5 stars Lynn Harrison.
I had a miscommunication with the owner and manager of this location. They worked hard to make it right and I will continue to do business with this location.
Manager and associates at Security Self Storage on Iliff were professional, helpful and really easy to deal with. Lynn was very helpful with me renting a storage unit. Thank You
Stephanie is the example of excellent customer service. She was walking the storage units and notice our latch was not engaged correctly. She called to notify us immediately. We were able to discuss the best way to secure the unit quickly and Stephanie was instrumental in helping us accomplish this task. We are so impressed with the service and responsiveness. Had considered looking around for other storage options since storage it costly but this will deter us from doing so. Thank you so much for your help!
Lynn hoy U.S. a godo dela !!!!
Shantel was amazing! Great personality and very knowledgeable. Thank you
What a pleasure it was working with the property manager! He’s outstanding
Wow customer service is outstanding! The property manager got us in and out! THATS WHAT WE LIKE!!!!!
Very clean storage property. The 24/7 access is great or people like myself whose life moves at an alternative schedule. The manager Lynn was great help with finding the perfect storage solution for my storage needs.
If you are looking for a storage unit, this is the place! I am beyond happy with their outstanding service. I have had a unit there for 5 months and love how accessible it is-all day access. The area is kept clean, the employees are hospitable and keep the lot under surveillance. Shout out to Lynn and Stephanie for their great customer service! They made the contract and viewing process run smoothly. Especially recently when I moved out of state and had to downsize my unit. I explained to them my situation and let them know my father would be downsizing for me. They reassured me they would take care of him and they did. Thank you all for making this all less stressful and making me feel at ease.
I didn't go as far as getting the tour on the units like I has scheduled. I sat in the parking lot just checking things out. Idk who the guy was that came out of the office weather he worked there or not. He told me it was private property I can't just sit there. I thought it was kinda rude because I wasn't causing any trouble sitting in the car alone. I told him I has an appointment to see units that I was going inside in a minute. Well he left and I went ahead and left too. I just didn't have a good feeling with all that I observed. It's probably just me and my over thinking self. The place looked to be a good one to rent. Cheapest in the area too. It just wast for me.
3-5-22 I an great full that the owner called me and was extra nice. I would recommend this place.
I had a unit for close to 14 years and it was near the gate, but it was always safe and I never had any issues with the unit. The prices are reasonable compared with other places. The staff has always been friendly and helpful and professional. The current manager Lynn was very helpful and accommodating with my move out recently. He keeps the property in check. Maintenance crews are friendly.
I would definitely recommend this place to anyone needing a place to store stuff.
Great place to store and even better customer service.
Please come here I highly recommend you speaking with Lynn he’s very helpful and he takes care of you 100%
Good place to storage your stuff
Great experience manager lynn was very helpful
I have been renting there for over 3 1/2 years and Lynn is the most committed manager we have had since I have been there. Very clean and secure. I recommend them very highly. Thanks Lynn!
Top notch customer service from Lynn and the crew!
Walked right in and rented a 15x24
Lynn got me moved right in no problems
Got moved in today. Lynn is the man!
Really like this self storage. Mgr seems very professional. Maintenance man was helpful and the place is clean with GOOD PRICES.