Cassandra gave wonderful service
CASSANDRA gave great service and helped me when no one could! Yea!
Had a space for about a year now. Cassandra has been such a great help from the beginning. Assisted me in setting up the PS app. Always a pleasure to see her. Grounds are well maintained facility seems very secure facility. Been here at night and feels safe. So far.
Good customer service from Cassandra
Very good location. Next to all the freeways easy passage. Great staff.
Thanks Cassandra you are very dedicated to your work and I like how you take care of your clients thanks for your service. Clean property.
Still a great place.
Great experience. Cassandra is very friendly and helpful.
It’s a great place to store anything the service and the staff are always willing to help you in any way possible great staff communication and service Cassandra thank you for great service
Cassandra gave great service!
Cassandra and Carla gives great service
I was totally caught by surprised when the manager addressed me by my first name and welcomed me when I arrived for the first time. Very impressed with the follow up calls after I moved in to ensure everything went smoothly. Exceptional Customer Service Cassandra!
She is so helpful all contained to rent my espase there also it's clean
Cassandra was wonderful and provided great service. So sweet and very knowledgeable.
Cassandra gave great service.
Just wanted to leave a little note,
About casandra at Whittier storage on workmill Road. Words cannot express how kind and helpful this young lady is she has gone above and beyond to help people and always with a smile,, if I could give her 10 stars I would without a doubt,,thank you casandra
For being so respectful and kind
Stephanie Hawthorne…
Cassandra gives great service. Clean facility
Cassandra gave great service!
Cassandra polite professional. Very nice. I'm grateful for her service. Thank you thank you Cassandra. I'm grateful
Cassandra was very pleasant with me and my lady , she shared all possible information and guided us in our storage adventure
Cassandra is really cool.
Cassandra was a great help in getting my storage unit and showing me around the property.
THANK YOU THANK YOU ADRIAN THIS PERSON GIVE ONE OF THE BEST HELP
WAS NICE ON ALL QUESTIONS I HAVE. THANK YOU SO MICH I REALLY APPRECIATE ADRIAN
I like this public storage Cassandra is a really good person and very helpful great service with her it's always a pleasure when she is there to help always with a lovely smile
Cassie give a nice and easy service, she’s professional. Answered all my questions thank you so much
This was one of the best Storage facilities I have dealt with. Very helpful and went out of there way to help and assist me. I would give it 10 stars if I could. The young man that helped me was Adrian Mauricio.
Cassandra keep up the great work. Excellent service
Casandra has an excellent customer service and very kind
Cassandra gave great service and an awesome attitude.
If you’re like me and you’ve had multiple storage units you know what a pain the process can be. Cassandra who runs this facility is the best person I’ve ever dealt with. She is kind and helpful and available. Always smiling and anticipates what you need for a smooth experience. I truly appreciate her and am writing this because I appreciate her so much!
Cassandra is the best thank you for everything 🙏
Excellent service by Cassandra!
Cassandra gave great service today. 100% satisfied
I love this storage unit for three different reasons.
1. The location is extremely convenient and the units are drive up.
2. I’ve never had any issues, and it’s always clean here.
3. Cassandra. She really sets herself apart from others that are managing storage units. In my experience, every time I come over to the storage units, which is pretty often, she’s always walking around and making sure things are in order. She’s visible enough to keep the Riff Raff out, but also charming so you feel safe and welcome. You can tell she cares. She’s always on top of things and checks in just in case.
My experience was great, got everything I needed. Cassandra showed me the outs and ins of the property, by far the most attentive and energetic property manager ever.
BEST STORAGE EVER!
Cassandra is so helpful it’s just an amazing experience.
She needs a raise for sure!
Adrian was awesome, helped out a lot!
Cassandra’s customer service was amazing! I appreciated the help !
Cassie was very nice and professional also quick. Beatriz was wonderful and helpful.
Adrian . The best ! His customer service and can do attitude really help. he actually change my mind on public storage I was ready to give up but Adrian made it work and worth it . He’s always there always answers and never lets you down on the excellent service you want . There should be and Adrian in every public storage . Thank you . You’re the best !
Cassandra at Public Storage provides excellent customer service and is a pleasure to work with. Highly recommended this storage location.
Angel very professional and happy
AMAZING front counter service by cassandra. the manager was really nice and made it an easy and memorable process. would definitely recommend this place!
Great service, location, and great help from Cass!! Glad to be using their service
Casandra has always been very enjoyable to work with. The solace is always clean. This is one place I can say it knows what customers service is! She the best.
The best public storage ever The manager Cassandra was excellent thank you for your service
Cassandra is wonderful! Everyone at this location is super helpful, courteous, and upfront about pricing and availability. Furthermore, the site was spotless and looks very secure.
Cassandra the best Customer service recommended great services here.🙏🏻😊
Nothing but good things to say about my experience here
Property manager Cassandra was super helpful
Glad I looked around and found this public storage
Cassandra was really helpful and professional I really recommend this Public Storage. You won't regret it take a chance
Was the best service I had, can't remember better vary,vary good
Cassandra gives great service.
Great storage facility, Cassandra has been nothing but helpful and informative. I appreciate her always checking in and making my visit is going smooth. Thank you Cassandra and Public Storage.
UPDATE: i was told by an employee to post this not my personal review
Cassandra was very helpful.
Cassandra es muy simpática
Cassandra is very kind and helpful.
Very clean location, recommend to get your storage here. Ask for Adrian. He is very firendly, knowledagle and has a great attitude.
Cassandra is very nice and gave great service.
Came to make my payment and Cassandra and Denise gave excellent service!
Cassandra was very helpful, polite, friendly
Cassandra is a very nice person. Completed all my tasks. Thank you Cassandra
Mrs. Lee.
Cassandra such is Awsome. Thank you so much!
5 stars for lovely customer service rep Cassandra. I had to abandon my unit for financial reasons and Cassandra was very sweet and accommodating about it. She explained the options I had to keep or abandon and wasn’t judgmental about the fact that I financially could not keep it. She helped me complete my paperwork and was so sweet and helpful considering my circumstances. In the future if I need a storage unit, I will only work with her. Thank you Cassandra!!
absolutely excellent customer service from Cassandra! she is a total Gem! if you can always deal with her!
Cassandra was amazing in helping us purchase our storage & was extremely informative which I greatly appreciated. Thank you!
Cassandra was very helpful and answered all our questions! Definitely recommend this location!
Cassandra is a great manager. Very polite.
Cassandra gave great service, great location, and hours!
Cassandra was awesome, she helped me with everything, my transfer was easy and quick, she explained everything to me and was very nice
Angel amazing Custmer service very nice
Update 09/15/2023!
Customer service was great. Cassandra from the front desk helped me out, was having issues processing payment through the app. I had to come in to make payment in person and she was patient enough to help me fix my app issue. Simple re-install solved it but appreciated that she takes care of her customers.
The On-site manager, Cassandra is amazing. I had rented a smaller unit than I should have rented. I went to the office and spoke to her and she gave me all my options and we rectified my issues right then. She was very helpful, kind, understanding and patient with me. She made the whole experience smooth and pleasant. She always has a smile and is all about customer service!
Cassandard is really helpful. She help us
resolve most of the problem and provide a
lot of useful information. I want to leave 5
stars service to appreciate her service.
I have 2 storages in this facility for more than 3 years+. My 10x15 storage was “broken” in last year with no phone call or message till I saw the “plaster wall” punched and all my stuff was splatter. That’s when I went to the office and they made me “aware” it was broken in.
Recently on 8/18/23 my large “15X30” was broken in. They remove the whole lock attachment to “get in”. Yet they have “cameras” and someone is always there. BUT YET THEY “DIDNT NOTICE”. They didn’t even call me or notified that this had happed till I went there yesterday. According to their staff someone called me “but the call was dropped and went silent” but I never spoke to no one and yet they didn’t try to contact me. Problem is that with all the storage fees “$900+” monthly you would “assume” you are better secured because they have cameras. NOT!! Once I opened my large storage I saw a few big things already missing that value more than 7K. That’s just from the top of the storage. The people got in top of stuff and broke a few items on the way to punch the dry wall to get to the other store in the side. These people had plenty of time to carry larger items and go thru stuff to see what can they get. I will contact the police department and find out the insurance information but these was definitely an “INSIDE” job. To top it off, my storage fees are “DOUBLING” this month.
Cassandra gave me great service
Cassandra was splendid, great customer service.
So let’s talk about customer service there was a beautiful young lady named Cassandra made me feel so comfortable .thank you very much for your help and thanks for the water that’s how cool she is thank you again and clean restrooms big plus
Cassandra was a lot of help, thank you
Thank you! Cassandra for your help today in obtaining my unit.
Cassandra gives great service. Excellent access hours for facility. Drive up units available! Fast, easy service. Check them out! Thank you Cassandra for everything. Clean facility
Cassandra gave fast service
Cassandra, Anthony, Adrian, Beatriz, Jessica, and everyone on team gave great service to us. We appreviate your service!
Anthony and adrian helped me out renting a storage unit. Very knowledgeable would definitely recommend this storage facility
Cassandra is very Nice! excellent service!!
Anthony helped me out. Definitely a great place to store my belongings and great customer service. Highly recommend.
Superb customer service. Place is kept very clean and they treat they're customers with nothing but respect especially Cassandra
My experience at Whittier location has always been very helpful and lovely, Cassandra has always had a smile and willingness to help on any situation, Absolutely Lover her.
Cassandra amazing service
Amazing Cassandra is a SWEET Heart
Very pleasant girl 😊
Cassandra gives amazing customer service
Cassandra and Tabitha were very professional! Awesome customer service, always courteous and professional.
I've been to quite a few storage facilities and this one by far is the best run and best value for the space your getting. Some storage facilities don't even offer public restrooms, this one does. And the employee Cassandra was the best one yet. She addresses any problem head on, she even let me chose my own gate code. That means alot to me. The hours at this facility is another big factor in me renting space here. There must be a dozen or more between here and my house and by far this is worth the extra miles I drive for the value and service at this public Storage.
Cassandra made it simple and easy to rent and understand the process. Her great service to her work showed good integrity, intelligent, and energy to the task required.
I hope I spell her name right, Cassandra has been Very friendly and helpful since first day meeting her there.
Thank you again
The rent kept going up and up. Seems like every few months there's a rent increase. It's usually about 15 to 20%. To be fair, this is how most storage facilities work. The ol' bait and switch. Rent is not pro-rated if you leave mid way or early on in to a billing cycle. Kinda scammy. Nice facility, though. Well maintained. Probably wouldn't rent with them again, though.
Angel amazing customer service help me with looking finding my unit .
Clean facility and grounds. Angel is a great property manager and is always available when we need any help or have any questions.
Angel amazing service help ke set up app
Cassandra was excellent and knowable!! She help us a lot and took all the time to explain everything
5 stars for the customer service from both Cassandra and Angel, I have a few units here and they have always provided excellent service. I am posting this picture incase anyone is looking into the indoor units at this location, I set my hand on the wall as support in the hallway to the indoor units thats all it took to create a hole this size in the wall. Just be aware before renting the indoor units that the walls seem to be paper thin and minimal reinforcement behind the sheet rock. If it wasnt for that piece of cardboard in the pucture, you would be able to see and have access to someones unit and belongings. I now have outdoor units that are not exposed to weak drywall in a common hallway.
I worked with angel. He’s a great guy very helpful. He walked me through everything and he made it very easy and smooth transaction.
I’ve been really lucky to find this place and even luckier to have Cassandra help me! She always answers all my questions, she’s very professional and has been so helpful always. Very happy with renting a space here will refer all my friends!
Cassandra gives excellent service
Angel amazing customer service
Cassandra is awesome, she has been so helpful, treats customers with kindness and respect. Thank you and God Bless you!! 👍 Michael Juarez
Cassandra is wonderful. Always greets us when we come in. I had a minor issue which she quickly resolved, going above and beyond her duty. So warm and attentive. Great place!!
Casandra was very profesional and kind...explained everything clearly
Cassandra gave me the best customer service i have received anywhere hands down.
She patiently helped me and answer all my questions. She is a great worker and over all made my experience one of the best with public storage. There is no doubt this is the place to be when looking for a storage unit.
Cassandra is Amazing!! So helpful and informative. She made my rental of this space so easy and she explained everything perfect!! Give this woman a raise! Seriously. Thank you for all your help!! I'm definitely referring more people here!
Cassandra very nice excellent customer service
Alex was very helpful explaining the details of the unit and showing different options!
Alex was awesome and very knowledgeable!
Thanks Cassandra for answering all of my questions! You are awesome!
Great place is very clean well maintaned Cassandra exellent customer service provide always nice and very helpful , thank you Cassandra
Have had my unit at this location for a little over 2 years now, and Cassandra has always helped me out, and given me 5 star customer service, especially in these hard times. Thanks again to Cassandra and public storage for hiring an awesome employee.
I was helped by an employee named veronica and Cassandra ,were indeed very helpful, well mannered,and did a great job,very pleasant, and knows her work, looking forward to doing business with her in the future. Thanks veronica..
Update: this place still has great service. This time I was helped by tony, and Cassandra was a big help again. Thanks again public storage. :)
Cassandra gave great service!
Cassandra was very helpful. Been storing for years place is great.
Cassandra showed the best customer service that I’ve ever seen hands down. She’s great at what she does. Thanks again Cassandra your awesome!
Started moving in today and had many questions. Spoke with Tony and he gave me peace of mind! Thank you for your help!
I Love Cassandra for all her help!
Cassandra was great and provided great customer service!!
Cassandra gave great service
Place has always being nice and clean, and costumer service was excellent on my recent visit, thanks to the manager at that location Cassandra, great costumer sevice.
Great experience with Cassandra at the Whittier Public Storage today. She was so welcoming, super friendly and made it very easy to complete and understand all the process needed to upgrade my storage space. We are happy she is in our office when we need her.
Cassandra gave great service
Cassandra gives great service. Really appreciate her business.
awesome!!! Cassandra helped me out quick.. and always asked me out how's my day going.. she is wonderful!!! glad I stored here..
Very clean,the lady that helped me amelia was very helpful and gave me all the information I needed. Big thumbs up
Amelia has great customer . She answered all my questions and was very helpful. I appreciated her help.
Amelia and Cassandra have great customer service and both ladies always asking if everything is ok with unit, thanks ladies.
Amelia has great customer service, came out on property to ask if everything was ok with my unit.
My boyfriend and I decided to rent from this location because of the excellent customer service we recieved from the property manager Cassandra. It was closing time but Cassandra did come out and introduce her self and explained the hours of operation. She also set up an appointment for the next day. And even gave us a Courtesy call To remind us of our appointment the next morning. Nowadays Sadly you do not receive customer service like this Anymore. It was a breath of fresh air, rental process was easy and Cassandra explained everything like a professional. I can honestly say Cassandra went above and beyond. And I feel we mad the right choice in picking this location. I believe I put my belongings in the right hands
Cassandra was awesome in communicating with people!
Cassandra is the best!!!! So nice and helpful ☺️
Cassandra was excellent at ca and very helpful
Cassandra was super pleasant and helpful renting our space. It's really nice to have someone so personable that cares about the service they provide, you don't get customer care like you do from her anywhere anymore
Vickie and Cassandra are friendly and very helpful.
2nd interaction with this location. They continue to impress me and are hands down the best location I have dealt with.
Amelia gave great customer service, thank hoy Amelia
Cassandra and Beatriz are the best ever made this process very easy and simple. Thank you so much once again to both of you!
Cassandra gave great service!
Cassandra gave great customer service with a smile.
Cassandra left me impressed with her beautiful smile and amazing customer service. Great experience!
Cassandra is an awesome property manager! We love her!
Cassandra was very helpful! Very patient, was able to answer all my questions! Definitely say this is by far the best service I’ve had in a long time.. Thank you Again Cassandra You were such a big help! You Made my storage experience excellent!!
Cassandra and Vicki are great
Vicki and Cassadra are the best customer service and property managers.
Cassandra gave great service
Love this storage! Was previously at a different storage location before this one and let me tell you this one is amazing and very spacious. Not only that but the worker here ( CASSANDRA ) From day one she has been very helpful and very informative she is always helping out in whatever she can.
Whenever I stop by she always keeps herself busy and is keep the storage lot looking nice while helping everyone out.
Definitely appreciate Cassandra!
Cassandra was very professional in setting up my storage. She was very helpful in answering ALL my questions. She was very nice. Thank you Cassandra!!!!
Cassandra gave nice customer service. Clean and convenient
Five stars for Vicki - great experience here. Excellent customer service, clean well kept facility. Took care of everything I needed. She is amazing!
Vicki was very helpful with making my payment
Cassandra was amazing, so helpful and patient with how she explained everything. I appreciate her services
Vicky was so sweet she made me feel like I could relax during this difficult move, it was a pleasant experience I would definitely promote public storage to my friends thank you Vicky