Marki, was super helpful and informative when I was looking at my first unit to purchase. She made me feel not pressured and was
I have brought 2 family members here to store & we are happy with how clean and professional this place is, thanks to marki !
Thank you marki! This location has very friendly staff and clean. I recommend this facility.
Manager Marki was very helpful I had a great experience the facility was super clean I felt very safe leaving my belongings outside while I stepped out I would definitely recommend this Public Storage if your from the area
Thank you marki for going over my rental options and helping me with my current account
We are new to the storage thing, and Nick was kind enough to help me and answer all my questions the day I went. The storage unit was very big and clean, and I felt safe storing my items.
Marki made this process so easy and hassle free. I’ll be storing my stuff here forever. 10/10 experience. Keep up the good work.
Marki is such a joy to have here at public storage. She is very informative and sweet! I definitely recommend that you talk to Marki when looking into your storage needs!!!
Thank you Angie always so nice
Great facility! Very Clean & well kept. Marki @ front desk was very friendly, kind & knowledgeable. She made the process smooth & easy!!
Thank you marki for the wonderful customer service!
Marki was really helpful.
Marki was super helpful. She made the entire experience so easy. Thank you Marki and Public Storage
Very pleased with my visit! This is my first time using Public Storage. Marki was such a big help on providing me the right storage space I needed and answering my 100 plus questions. Thank you for the great service!
Marki is amazing! She helped me by answering all of my questions when purchasing my unit. She made sure not to rush when contemplating the size that I would needed. She was super informative. Definitely recommend asking for her.
Marki is always professional and nice to everyone, employees and customers. I strongly recommend this place because of her. I already have my family and friends using this facility.
Keep going Marki!
It was extraordinary service I received from the associate Marki a pleasure to work with!
Marki was the sweetest she help us with everything we need 100% highly recommended
Marki was such a great help and answered all my questions thank you 🙏
Thanks for all your help Marlene! Property is super clean well kept ! Always available to answer any of my questions ! Keep up the great work and keep the positive attitude amazing
thanks marki for helping me out a
One of the best storage locations to see store at. The property manager Marlene is the sweetest and keeps the property very well maintained and clean!!
I had a unit here for a few years and just had to change locations this week. Sad to leave West Covina for the front office manager Marlene. She was attentive, informative and helpful my entire time here. We really appreciated her help and professionalism when it came to anything. So impressed by the customer service that came from West Covina. Thank you Marlene!
This public storage is very clean and well maintained Marlene is very professional and courteous and she has a nice attitude she answers all my questions and is very helpful and she's always available to show me units to fit my needs Marlene is great worker and its always a pleasure when conducting business at this public storage. Thank you Malene for all your help . And Eric is very professional and courteous and he answers all my questions and he's very helpful and He's always available to help me whether I'm looking to up grade or down size in storage units . Thank you Eric for all your professional help and suggestions and all your hard work like keeping the storage areas cleane and having a great attitude good work
Thank you Angie and marlene
Thanks Angie for being helpful and providing excellent service
Thank you for your help Marlene!
Thank you Marlene for helping me get the space I needed
Thank you so much for your help Marlene! You helped me find the best space for my client.
Thank you Marlene! I appreciate your help with my storage
They keep raising the rent every few months, this not professional at all , i started renting at $377 after 7 months they raised the rent to $443 after 6 months they raised it again to $523 so I'm going to leave and never ever go back to this storage
Very disappointed
Marki was very courteous and helpful! Great place!
Thank you Marlene for the help today!
Thanks for the help marlene!
MANAGER MARLENE HAS BEEN THE BEST MANAGER THERE IS AT THIS LOCATION. RECOMMENDING ALL MY FAMILY TO STORE HERE! She has been so helpful with me storing!
Marlene is such an amazing property manager. Super friendly. I always see her out cleaning or sweeping leaves to make sure the property is always presentable. She definitely is as asset to this company. Eric her relief manager is super funny and also a pleasure to be around. The two of them are such a great team! Definitely check out this public storage!
Went here and was helped by Marlene! Extremely informative and answered all my Qs. Definitely made this public storage much easier to navigate
Today was my last day renting my space here at the storage facility. And I just want to take a moment to thank the manager Marlene, who has always been very helpful, courteous and respectful when I come to my storage unit. She is just a wonderful person all around. Thank you Marlene and I wish you the best of luck 😃
Alyssa was great helped us with a storage she was awesome her customer service is great 👍
Alyssa was great and knowledgeable it was great meeting her she is definitely an asset to your company
Thank you Marlene for helping me with picking the right boxes for my package.
My first impression: this location of Public Storage was so clean! If you have been to Public Storage's before, you know they are not the cleanest but this location was spectacular. Marlene was extremely helpful and had an amazing attitude. She explained everything thoroughly to me and had an answer to every question I asked. This will be my go-to Public Storage from here on out.
Great customer service very knowledgeable and helpful with all my questions. Made my storage experience excellent
I got the best help from Marlene thank you
Great customer service very welcoming thank you Eric
I had a great experience at this location! Marlene helped me with all my questions and explained everything clearly with a positive attitude. She did a great job ensuring that I had all the information I needed and that I felt comfortable.
Thank you again for your help last week Marlene!
Stephanie, was great help to me she answered all of my questions with clear understanding helped walk me threw down load apps for my convenience. Thank you Stephanie public storage w.covina
The customer service rep Verna is amazing . I was so overwhelmed with trying to move out of my storage and she helped me with a solution and answered all of my questions and concerns.She really helped me feel at ease. Thank you Verna for the GREAT CUSTOMER SERVICE!!!!
Verna is great always helping me out
Verna and Eric are the best of the best.
Verna is extremely helpful courteous and polite!
Verna is an amazing person!!! Totally taking her lunch
I am happy with the professionalism and patience Verna has shown. It has made things easier for me as i continue to utitilize the West Covina Public Storage facility.
This place is great! Verna is the property manager and is the nicest person in the world! They recently did upgrades to this location. They painted all the gates and also upgraded the key pads. I’ve been here for 4 years and security has always been top notch. I was in an AC unit on the second floor so it’s definitely a plus when moving during the summer. All in all great experience. GO VERNA!!!
This place is by far the best! It's always clean. The onsite managers Verna and Veronica are awesome! I would recommend this location!
I've been renting for a couple of months now. This place is by far the best! It's always clean and I feel safe. I love the fact that if there is any onsite issues I get a courtesy call. The onsite managers Verna and Veronica are awesome! They make me feel like family not just another customer. I would recommend this location!
Verna was awesome helped me out
Verna is amazing. She is super nice and helped us in time of need
Two break ins have happened at this location. I would not recommend as they have not taken more protective measures to keep the storage units safe
Came in to buy bubble wrap, Verna assisted me, Verna has great customer service skills, answered many of my questions, and was patient and friendly, do recommend this Public Storage to friends and family.
Super clean and wonderful staff. The lady called Verna as been super friendly and helpful! Best storage so far
verna and amelia give me excellent customer service I like the property cause is it clean, these 2 are always coming around asking if all is ok, I have been renting from ps for about 45 years and this is the best customer service I have ever received
Amelia has great customer service, she was very patient, and answered all my questions, I would recommend this storage place to friends and family because of the customer service I received from Amelia.
clean storage facility! great customer service from Verna the manager would recommend if you need to store anything. happy customer 😊 thanks
Amelia was great, great customer service and very friendly.
Once again Verna was super helpful. She deserves a raise.
Verna Cooke was just a life saver ,she answered all my questions and was just magnificent……she the best……