Public Storage Self-Storage Units at 8200 Balboa Blvd, Van Nuys, CA

Gracias por su servicio muy amable Tania se perese muchas estrellas

Quick service and helpful employees. Specifically, Summer went out of her way to help us find the unit for that fit our needs and answer all our questions. The process was quick and easy.

Good storage friendly staff Summer and Gloria Always ready to help

Summer & Tania were so sweet and awesome! Very welcoming. You guys rock! :)

Tania is owesome at what she does every time we co.e is always great thank you tania for the great service

Gracias Tania por su ayuda

This place is awesome. Summer at the Lake Balboa office went out of her way to take care of my needs. I really appreciate her extra efforts. Thank you Summer for a job well done!!!

Tania breast sericve needs more star

Needing a storage unit not too far from home, I made a reservation at this location. I missed my original appointment due to illness but decided to just walk into this location. I needed to look at the rooms to determine the size i need. The employee on duty was running a one person show, but had everything under control! The employees name is Summer and they went above and beyond to get me the size room i needed, at the best price! They take such pride in their work, and I got amazing customer service! This company has a star employee in Summer! I hope the company recognizes this and gives them a raise and or promotion!

Easy access safe place. Summer was very helpful in picking proper unit. Appreciate her expertise and knowledge. Smooth & easy process. One of the best Public Storages I’ve dealt with. Thank you!

Tania muy amable

Thank you for ur service Tania and summer

This storage facility has the nerve to request a 5 star review? After having my belongings being put on a list to be auctioned off...without informing me, sending me a letter , nothing? Had i not walked into their office to request a forgotton password, my entire unit would have been gone. Money was exchanging hands when i walked in The issue was ultimatley handeled , but words of caution if you are thinking of renting space from them.the other thing is their hours ..9am to 6pm. Awful.Staff is ok to your face..if you like " "WHATS UP!????" hollerd at you from behind the desk , if you have a question about your bill , making you instantly feel like youre interrupting and wasting their time .

Tyler is very helpful and has made my time here pleasent

I rent a storage today at Tarzana location,Tania was was so so nice and helpful, she is very kind and I had a great experience with her , i really appreciate it,

Es un placer venir hacer este lugar GRACIAS Lluri por su servicio

Tania is so great Lways helper me with all my question

Horrible service - there’s never any carts available because they’re kept locked up inside the office while the office is locked with no one inside to help. Our unit is not temperature controlled so it’s unbearable during summer months. The prices keep increasing while nearby units are held constant meaning they’re not priced to reflect market value.

Gracias Tania

tania helped us out so much, she was very sweet and her customer service is 10/10 ! she made my service so easy and fast to do, tania is the best !!

came in today to get a storage and was helped by tania who was very helpful and kind, great customer service, would recommend her %100

This location is amazing because of Taylor!! I was in the process of moving storages!! He assisted with everything and was so informative and helpful with every step of the way.. so appreciatative to have someone who is on point who in a struggle! Thank you

Thank you Tania for helping me out with my move

This place is wonderful very well kept and clean Tania is always exceptional wonderful the best customer service !!

Gracias por su ayuda Tania muy buena persona

Thank you Tania for ur service

Great service

Staff is súper Nice i was helped out by tanya she was really helpful and helped me find the perfect Storage everything was súper clean as well 100% recommended

Thany ypu foe ur help tania u are great

Tyler, The Property Manager, has been incredibly helpful and organized. He helped me make a transfer from an unit to another. Thank you!

Gracias tania

Tania was very helpful throughout the whole process and went above and beyond to assist us. We highly recommend this location.

Tania gracias por service

Gracias por el service tania

Hi Nice and clean I was there about three years . Mr. Tyler and Willy help us a lot we never forget what you did with us in the weekday and weekend actually on Saturday. help us a lot. Highly recommended. I want to say thanks million to the corporation as well.

Willie was amazing! Worked hard to help me with my every need. Location really cares about their service.

Gracias a tania por su servicio

Thank you Lluri!

Great experience Tanya was great very pleasant and professional. Thank you

Gracias a Tania por su ayuda

Tania your the best thank you

This Public Storage location is run “top notch”, the staff like Tyler and Tanya are courteous, knowledgeable and professional and the units are more spacious with high ceilings than most other storage facilities allowing you to stand a 12 ft. Couch on its side freeing up the rest of the space for everything else, and the prices are a value. I came in here on a web special, they do 1st mo. Free when available, and even after a year when my monthly increase a little, my 10’x10’ space is still almost $100 less than I was paying before! They’re very detailed and check to make sure that you renewed to lock up, so it’s safe and secure, and they even recently had a full staff in ti mop and clean and polish the floors, so dust is of little consequence at this location. Also, because of the excellent ventilation and cinderblock construction it stays exceptionally cool in the summer months! I cannot recommend this place enough for the value, and good folks that make this storage a pleasant place to store your stuff! Sincerely, M. Allyn Medina VP. Prime Home Loans

Tania thank you for service

Willy did an amazing job of giving me a tour of the storage spaces and made it simple and easy for me to make a decision

Summer and Willie were super efficient quick and helpful with getting us all set up for our auction unit they both showed excellent customer service skills and made this a great experience highly recommend this location

First time getting a storage and felt pretty nervous but thanks to staff members Summer and Tyler, they made me feel more at ease. Summer showed me around the property and a unit prior to signing agreement which helped me decide. Location is clean and secure; happy first timer !

Katie was awesome and SO helpful. Highly recommend doing business with her.

Came to the office and Katie and Tyler were very courteous, specially district Manager Katie was very helpful and made feel like a celebrity, she helped me set up Public Storage App and explain how to use it. Wow she is very knowledgeable and she educate me on policy. Katie is Very kind has awesome customer service and by the way property was very clean and thank You!.

I have no idea if it's all public storage facilities, but only having 1 worker on side for half of the day is extremely stupid. and the rest of the day I guess nobody is there because nobody answers the phone, the doors stay locked for hours at at a time, and when you leave a message for the "manager" to call you back, they don't call you back. I have a 10x20 space paying 347, and they want to raise the rent to almost 500 per month, saying that its 'market value' when it's absolutely NOT the case. I price checked units all over LA and right by this unit, and 10x20 units or some even bigger, are still priced below/around my current rate of 347. no valid reason to increase the rent by over $100 other than they take advantage of situations. they know full well that most people don't have the ability to move their stuff to another storage facility or even to a different unit within the same facility. then saying its 'market value' would make much more sense if I wouldn't find other 10x20 units for less than $300 3 miles away from the current facility. overall, this place is a joke. and the outdoor units are horrible and let in so much dust that you stuff will be COVERED in dirt and dust even if you don't ever open the door. again, this place is a joke and youre better off using literally any other company. most of these reviews are also paid and fake, so don't let their high rating fool you. horrible.

Willy amazing help great customer service!

Willy wad alot of help getting the dpace and was great customer service!

Willie provide great customer service. Awesome!!

Willy did an amazing job showing me the space and breaking down the price!

Katie and Tyler are great, very clean property

This Facility is one of the friendliest and cleanest storage facility I have ever experienced, dust free, and the cinder block construction combined with plenty of ventilation fans above keep this location cool in the summer! It almost feels like it is air conditioned! They have plenty of carts (all in good shape) available without having to leave your drivers license to get a key! The elevators are large enough to hold two carts and are tall. The staff is friendly and professional, Whether it's jovial Tyler, behind the counter, property mgr. Jose or regional mgr. Kim, all are all super courteous and professorial and always endeavor to address your questions and concerns! The access access hours are good as you can access your storage as early as 6 AM -6 pm weekdays and the property is completely safe and secure and the restroom is CLEAN! And, you get all of this at a a really good value! I highly recommend this location for a quality experience at a more than fair value! (on every level) Sincerely, Marc A. Medina, VP. Prime Home Loans.

This place is clean and prices are reasonable.

Tyler, was really helpful by answering all my questions and concerns in great details. My only feedback would be to have a secondary code system inside the elevator for people who have trouble with the 20 second activation security system.

Careful when storing your stuff here without insurance. There is an insider breaking locks and stealing stuff on your storage! Stole hundreds of $ worth of stuff.

Gracias a tania por su ayuda

Had to move to this location after getting notice that the other location on Balboa is being demolished , Tania was a big big help, she gave me a good deal, and helped me through the entire process , cant thank her enough

Raised rent 30% in 6 months! I wouldn't have rented the space if I had known.

Shah is five stars

I would like to thank Julie and Tyler for their outstanding customer skills, their generosity, their patience. Julie, Regional Manager, is so kind! She always goes out of her way to make the customer happy Both are just amazing! I would like to thank Mr. Geoffrey Gardner for his expertise. Kindness. Patience, and understanding with our accounts!! He has been there with us and our challenges...Mr. Gardner without you it would have been very difficult!! Thank you so much !!

Tania has great servicios

I am happy Tania is back to the property she very good to the customers

Definitely Recomend great service

I was looking for place rent a storage, so I came here and met these two awesome pear Tayler and Jose. For sure best service. I definitely recommend anybody coming here. it’s a great place with excellent service.

Rubia has great service she deserves more stars thank you!!

Excellent customer service provided by Rubia. Definitely recommend.

Fast ad accurate very well service

Rubia is so helpful here! The best public storage around

I went to this public storage and I was helped by Rubia she was very pleasant showed be around and the first thing I noticed is there was absolutely no smell and everything was well organized and clean I would definitely recommend coming

I can’t thank you a nuff for your kindness, saving, me from having , a panic attack. My rushing to get off the premises on time . I locked my keys, purse phone in my Vehicle. You were very kind to me. She used her phone to contact AAA for me, to take care of the issue as quickly as possible her mannerism and kindness was very sincere. Eve💯you save my day. Thank you. This was on may 28- 2023. Public storage, your luck to have her as an Employee. The young lady ‘s name was Eve. Sincerely Ms Carol Schafer.🥰

Muy buen servicio

Iveth was very helpful and kind she returned the phone calls she knew what was going on here at this property she’s an asset to this location and to the company. I wish the other employees were as helpful.

Buen servicio de parte de la señora rubia

Yes, Ruba was a very helpful manager who was able to show me the ropes of the place how to open the gates and doors showed me a few different units and was very nice and gracious helping me check out. I really appreciate her. Looking forward to seeing her in the future

Rubia was excellent in helping us find the right storage for our needs.

Buen servicio de parte de rubia

Good service by Rubia she always help me I have been with this ps for over 7 years Always smile thank you Rubia

Rubia where great kjbd people and there service is great thank you for all you do and the great service

Great service

Wonde rfully help 1 in a million

Not too satisfied w/your service. I registered w/your company less than 6 months & all of the sudden I get an increased of 40% monthly payment. That's ridiculous, I was expecting 10% at least but not too high. I was told you were the most affordable at the time when I registered & then you turn out completely the differently for me to continue doing business with you. Now I have to end up moving out pretty soon because of your service that ended up being a great disappointment. Thx anyways at least for keeping me for 5 months special that you gave me at least like catching a fish on a net...very clever but not too smart at the end...😮‍💨

Mikayla was really helpful answering all my questions and concerns, and Eve was really helpful by assisting me with my storage situation.

A good place with good receptionist

PS has raised some of my spaces' rent 225%.

Great service by rubia

This place greatest people working thank you Rubia for the great service!!

Rubia is incredible. I am so thankful to have met her and have her help us with our move in. She worked extra hard to find us a discount and to get us into a unit that was not even technically "on the market" yet. She has a huge heart and is a very honest person. This branch is so blessed to have her working for them.

Rubia was awesome.

Gates are not friendly

The manager, Rubia, was so helpful! Made the process so simple and seamless.

Good customer 👍

Muy mal servicio por parte de la trabajadora y su ayudante que era otra mujer que estaban elaborando el Viernes 17... Por desgracia me quedé sin batería y las señoras al pasar dónde estaba, les pedí ayuda y la única respuesta que tuve de una ellas, fue que cerrará el cofre delantero porque parecía que estaba haciendo mecánica . Y a esa misma señora le pedí favor que si me pasaba carga de su carro porque ya tenía 3hrs y me dijo que no porque que según ella se le podía apagar su carro... Se muy bien que no es su obligación pero uno como cliente del lugar, la atención hacia uno debe de ser más profesional pero lamentablemente entre latinos no hay mucho apoyo... Pasando las 3 hrs llegó un señor ( Aglosajon ) que al mirar que necesitaba ayuda se acercó ayudarme sin ningún problema...!!!

Just had the most pleasant and easy experience with Glendy and Rubia, renting a storage unit. Super helpful, knowledgeable, and flexible on my reservation. The units were clean and easy to access.

I have been with ps for over one year and I always get great service from Rubia keep up the great job Rubia,

Rubia was an absolute savior in my day. I drove to three different business and they all told me they were aren’t able to help me. But once I pulled into public storage Rubia, had a great, creative idea and was able to help me with a solution. Her customer service was over and beyond. Thank you so much.

Rubia gives great service

Carlos was amazing! Very helpful, respectful, knowledgeable. I would recommend this Public Storage to anyone 💯🙏 Thank you Public Storage for the $1 move in special!! Truly helpful #blessing

Buen servicio gracias rubia

Rubia gives me great service every time I come in thank you Rubia

Very nice very friendly

I have been a tenant of this location for over 12 years and although there have been a few changes over the years the staff has always been extremely helpful. One person in particular, despite only seeing them about once every couple months, I'd like to recognize and that is the manager Rubia. I honestly can't say enough good things about her as she has always been so kind to me over the years. Despite what my day has been like, or even how crazy her day has been, she has always greeted me with a smile and been so incredibly helpful and sweet over the years. I know there's probably a dozen other storage places within a few miles but knowing she's there to always help is worth it to me. :-)

RUBIA CARLOS GIVE GREAT SERVICE AND EXCELLENT SERVICE THANK YOU FOR YOUR SERVICE

Very helpful staff. Rubio at the counter help me set up the app access, she was very attentive and knowledgeable.

Rubia siempre me da buen servicio. Gracias

Amazing service, very well tight nit family. Eduardo did excellent on his training, thought he knew everything he should and then some!

This place set us up with a nice safe and affordable storage. Staff is very helpful and friendly. Thanks Carlos and Wendy for all the help!

I just got a unit today and the 2 people on the counter were super nice Carlos and Wendy i definitely recommend this place

Muy buen servico de Rubia muy amable

Rubia muy muy buena y excelete atencion muy buena persona

Gracias por su servicios a rubia muy buena person y ayuda mucho

Keirik M. Was so helpful with me and my parents, she explained so much on how everything work gave us some useful information on the Storage unit. Broke down on how the payment and the insurance works.

Rubia es una persona muy amable. Agradable persona para atender gracias.

Rubia was a delight very helpful and useful advice

Best service ever!!

Rubia and the team we’re awesome throughout my day with you guys! Would recommend your Storage to anyone! 5 star!!!👍

Great service by rubia

Rubia has great. Service every time I come since I meet her in 2001. Thank you for the great service

Buen servicio y amablidad.

Great service, Rubia was most helpful setting and closing my storage. Ask for her she will give you the time that you need.

Carlos H. was extremely helpful in all aspects. He was friendly, patient and thorough in explaining everything. Always had a smile on his face and was pleasant. I highly recommend renting a storage at this facility. We need more customer service representatives like him in the workplace!

I really like to thank Rubia she was so helpful in everything I needed she’s amazing very nice and always willing to help thank you rubia for everything your the best

Hours to access are very short. Constantly feel like a criminal every time I go pick something up and told if I’m not gone in 5min they will call the police. Worked retail for years and never threatened to call the police because someone showed up right before close. Thought this would be a convenient place to keep some stuff while we moved. Very very wrong. Can’t wait to move my stuff out of this place.

Rubia me da buen service gracias

Rubia has great service and pleasant place to work thank you for the service

Rubin has been really helpful. I was a little confused but she walked me straight through. Even assisted me with finding the envelope. Lol. Thanks Rubin‼️‼️‼️

I had a great experience when I had my storage unit at this location. Rubia the property manager was wonderful. She gave great customer service and she made moving easy and stress free. Clean and safe facility.

Danny Rubia Mona me antendieron bien, Mucha ayuda.

Regular

Hey there public one storage in Balboa and Roscoe in the city of Van Nuys ,Ca. Keep up the good work . Thank you for being such helpful employees. I highly recommend this place to anybody that needs a storage unit. shout-out to "Hilda and staff members .

Gracias señorita rubia excelente servicio

Service was amazing and efficient. Was able to get my storage space in get my stuff inside all the same day. 100% recommend this location.

Make sure to deal with Rubia when you go. She is very experienced in management and will do everything she can to make dealing with a storage facility a positive experience!

Rubio has given me good service thank you

Carlos was very helpful in showing me the storage unit, explaining details of usage, costs, etc., and even helped set up my phone for easier access to the unit.

Excelent customer service , Rubia give me and excelente service

Rubia great service

Bueno service gracias

Am very pleased with the excellent service I received today as a new customer from Rubia & Emanuel. They were very pleasant, helpful, patient, effective and efficient. It was a pleasure to work with them!

Rubia professional and knowledgeable and with storage industries thank you for the service Rubia

Service was great.

Rented at this location for 2 1/2 years. Never an issue. Nothing less than absolute professionalism. Thank you for keeping my stuff safe for so long.

I like the service, the people here are very friendly. Clean place. Just hours should be a little more extended. That is all. 👍🏼👍🏼

Rubia is always so helpful and friendly and brings such a good vibe to this public storage! Thank you rubia for all your help always!

Rubio has been very courteous kind polite and helpful thank you for all you do

Rubia hive me the best services thank you for all you do

My experience with this public storage facility has been nothing but amazing. The office manager Rubia is such an amazing person very thorough and made the move-in process extremely easy and stress-free. I could not ask for a better storing experience.

Rubia great service

Rubia give me great service

I have comings comings to this location for many years and the service has been amazing from Rubia

I have been at this location fod over 8 years and it has been a presure thank you Rubia

Very nice staff, facility was very clean

It was great 2 years experience, Rubia was a great help with everything and helped us with our cancellation paperwork, definitely recommend this place.

Excelente servicio gracias rubia

Ruby is the best worker I’ve felt with at this location. She always goes out of her way to help me out.

RUBIA GRACIAS POR EL EXCELENTES SERVICIOS,

Precios muy buenos

Truly the best. Fantastic customer service. Our property manager went above and beyond for us. Best property manager!

Everytime I have called to complain about something, the staff has always been courteous and have solved my issues. A special thanks to Rubia for helping me out today.

Staff is friendly and accommodating. The units and environment are kept clean. I’ve used other storage facilities before and I really like this one!

RUBIA Y TENIA GRACIAS FOR THE GREAT SERVICE

Rubio has great customer service

Great service and super willing to accommodate me with my move

Gracias por su servicio a Tania