Easy to rent and visit, reasonable cost, excellent location
Jennifer was an amazing help, we made the deal thanks to her. So far so good the space is solid, easy access, very convenient.
Michael was extremely helpful. He guided me through the entire check in process, from front door to storage unit in 10 minutes. Excellent!
Later, though, my unit was robbed, then I received notice at the end of November that rates would increase 35% in January. Great people, but way too expensive. $4+ per square foot? Wow.
Been a customer at public storage for about a year now. I’m concerned about being locked out of my storage constantly as a on time paying customer. Then I get a email about a lien on my storage. My bill is due on the first I paid on the fourth and they said they’re going to add a $50 combination lock to my storage. I have five days to pay my bill before late charge is added. Please be advised to go to another storage place if you don’t want the drama!
Michael was awesome great experience, clean facility actually fun
**Great Customer Service at Public Storage!**
I had an excellent experience with the manager in charger her name Jennifer at Public Storage. From the moment I arrived, the staff was welcoming and attentive. They took the time to understand my storage needs, and their recommendations were spot on. The process was smooth and efficient, with clear explanations of the costs and rental terms.
What really stood out was their patience and professionalism. They answered all my questions with a smile, made sure I understood everything, and even helped me with moving supplies. It was clear that they truly cared about making my experience stress-free.
I highly recommend Public Storage for anyone looking for reliable storage solutions with top-notch customer service. I'll definitely be coming back if I ever need storage again!
Once again Thank you jenniffer .
This post is not an endorsement from my company, but from my own personal experience.
Had an odd issue with multiple storage facilities, but received very patient and thorough help from the manager, Michael. Troubleshooted with me to figure out the problem and was helpful along the way. definitely recommend a raise for him!
Michael was extremely helpful. 10/10 recommend!
Michael was very professional and helpful
Jennifer and Michael has been absolutely amazing here. The facility is clean, the staff accommodates you as soon as you arrive, everything just seems like an easy process. This has been the best Storage experience so far. Keep up the great work guys 👍🏽🏠🤩
I was met by Jennifer and explained all the functions of their storage, I was pleased to cooperate with her, she 100% knows her job! And in general, I recommend this storage, it’s comfortable!
Really great assistance and advice on initial rental. Jennifer is very professional and helpful. Many thanks.
Michael was very helpful and saved us money! Very clean property and great service! And I’m back for the second time. Michael Remembered me and greeted me in his same friendly and helpful manner.
Public storage is cheaper and more secure than ALL the rest. Believe me - I’ve called every storage facility in a 15 mile radius.
Thank you Michael and thank you Public Storage!
Fantastic customer service. Michael is very friendly, helpful, and he always makes kind suggestions.
Good service, easy to use and helpful staff
Everyone is so efficient and polite in this office and the tours are great. I just transferred to a larger unit and the process was smooth. I will say, however, I'm disappointed that my old unit #A008 had a water leak and damaged my white dining room chairs.
Michael helped me set up my unit. He made everything clear and easy
Good service, helpful staff
Very clean location and helpful staff. Jennifer was able to help us and answer all our questions.
Jeneffer was very helpful. Thank you.
Very helpful! Nice property
Public Storage on Lomita Bl in Torrance. Firstly excellent location. Secondly, delightful personnel. Namely Jennifer. Very friendly, nice, courteous and helpful. Very professional and knowledgeable. The whole process of registering was pretty painless. Jennifer made it easy. Location is excellent, layout is excellent and area is clean, organized and secure.
Michael is a kind manager. Sticks to the rules and hours open.
You can't use the bathroom anymore. Not sure why not. As least clean when I have been there.
I have changed my review to a "five!" Turns out that I had the wrong location, and Public Storage had been trying to contact me. Manager Michael looked up my original complaint (even though it wasn't his location) and explained the solution they had offered me. It met my approval, so problem solved! Thanks Michael!
The guy that was working the front desk today was absolutely excellent! He was very friendly, made sure we understood everything, and made the whole process incredibly smooth. I wish I would have gotten his name because he was so incredible. I've been to other Public Storage facilities in Torrance and he was by far the best employee I've ever dealt with. Very pleased with my visit to rent a storage unit.
I was looking to store some stuff from the house in a unit to clear up some space and came into this property and was helped by Catt. She was very insightful and resourceful and assisted me with making a sound decision regarding purchasing a unit. I appreciated her assistance and I was very pleased with her service.
Great service and clean property. Answered all or my questions.
Clean property and good service.
Storage is not reliable , not safety .
in August 2021 our storage someone was opened and our things were stolen.
today 4/2022 and The insurance company still doesn't want to pay compensation, they not answer us, Michael- manager always says he doesn't know anything . Insurance company - not working in this storage.
Customer since before 1990. Expensive but necessary. In 30 years we've never had a problem except that entering the gate was tricky but with their app it's easier.
Nice and easy to rent it you can do everything just by the app
Update- The property is clean and the staff is friendly
Evelin, was very helpful with a question….😎👍
Great service and clean property!
Welcome with a good friendly smile and good customer service
Property is maintained clean and the manager is very helpful!! I have had 2+ years of a very comfortable spacing and options. Safe and clean. One of the best locations so far!