I recently was looking into renting storage & I was shopping around to find a place. When I contacted PS & spoke with a very considerate employee that took the time to explain everything I would need to do and how I could get started! She was a pleasure to deal with and because of her I decided that this will be my place to go! Thank you Serena for being such a kind & considerate help to my inquiries.
Moved my apartment into a 10x10 unit while traveling abroad and then two months later they double the rent prices. Extortionist.
Update: after expressing my concerns managment delayed the doubling of rent for three months. Still super inconvenient considering they are now charging per sq.ft was a house cost to rent in the area, and need to move again remotely.
Probably ok for very short users
Customer service is always great and Serena is always helpful when I have questions.
It's a pleasant experience renting here. Serena W. who manages the place is always helpful and friendly.
She keeps it clean and has been right on it when I have forgot lock up.
Thank you so much
Steve
This storage location is great! Serena has always been very helpful. If you’re looking, I recommend this storage!
The manager here is awesome! If you have to use a storage facility, this location is always kept clean. I have been here forever and never any problems with rain or critters. Consistently clean and a good experience. Plus, it's close to where I live.
No one is at the office when we try to move in
This is a great place for storage, Serena in the office was really nice and helped me set up autopay.
The staff is so friendly and helpful, and the property is always clean and uncluttered. I love that the restroom, inside the secure gate, is always open and very clean. Serena is a highlight: thank you!
I have been a happy customer at this location for the past two years. Serena is amazing! This property is absolutely immaculate. I feel very safe and secure at this location. Serena is forthright and honest and she takes her job very seriously. She is the upmost professional employee and she is the epitome of a hard working manager. Serena always greets me with her most genuine smile. She always takes time out of her very busy schedule to ask me how my day is going. This is by far the cleanest, the safest and the friendliest Public Storage location in the entire Bay Area. Serena thank you for all of your hard work and thank you for showing me so much of your true kindness during my wonderful stay at Public Storage.
The property is very clean and I like how easy it is to access.
Ms. Serena is the best professional I have ever worked with. She was very patient and positive the whole way. I was looking for a storage unit and she was very honest and transparent. Brought me to see the unit with different options. And she even helped me look online for other locations. I can't image a better person to work with. Highly recommend if you are looking for a storage option. Just talk to her if you have any questions.
The rep Tasila was kind and helpful.
Serena the manager is the hardest working facility manager I have met. She helped me move into my new unit on the first day I rented it. She even met me on her lunch break to sign all the official paperwork. She even helped me recently with some billing issues. She is a serious manager that keeps this storage location tightly. Anyone thinking about messing around at this location better think twice! Don’t let Serena’s cute face fool you, she doesn’t tolerate any BS from anybody!
The team here is amazing!
The storage attendant was very helpful and friendly. Great customer service
Excelente servicio y seguro con Serena!
This place is amazing we been with them for 6years and had never had any problems. Love the employees Sarina is the best to work with.
Walter and Serena have been so helpful and accommodating to us during our rent here. They both went above and beyond with service. A great place to recommend.