Jeff gave great costumer service pleasantly and professionally
Public Storage I’ve used a storage unit twice on Stewart Dr. in Sunnyvale. The Management is great! Liz and Jeff were very helpful. I never had any problems and I was pleased with the storage unit rental I chose. Thank you!
All I can say, it's a smooth operation. Right from the beginning, I walked into the receiving area/office counter; Jeff handled my requests for storage space in a very friendly and professional manner. Later, Liz was able to be of service. The storage facility itself, is modern and immaculate. I thought I made a good decision to go to Public Storage.
Very friendly staff. Liz and the team are always happy to help. Have been storing here for a while now and they’ve been super helpful along the way. Would recommend.
Today worked with Jeff and Z to get to the unit that matches our needs and budget. The understanding of our issues and guidance to the appropriate unit for us was highly appreciated. Very smooth process. I’m
My 3rd unit here (not because of anything wrong with Public Storage, that is just how life has happened and I needed space) and no complaints. Jeff was super helpful and nice getting everything set up. He even tracked us down to make sure we knew of an upcoming closure.
The place is always clean and I am so happy we don't have to check carts out anymore.
Thanks Jeff!
Jeff was the best!!! He made our experience so easy and gave us all the information we needed. Thanks Jeff!!!
Serena and Jeff were extremely knowledgeable and helpful with my locker concerns!!! A+++ team
Great experience as a first time renter. Jeff answered all my questions and help me troubleshoot my issues.
With all my pleasure I'd like to say my Words of Gratitude to Public Storage office assistant Mr.Jeff for solving the problem I wasn't be able to solve on my own.
Thank you Jeff for your Great service.
Keep it up, buddy..
I was assisted by Jeff from the Sunnyvale Stewart Public Storage address. He was extremely helpful , kind, and patient especially regarding my numerous questions and ramblings. Very nice guy. Thank you 😊.
I always have a positive encounters with the employees here. Serena and Jeff in the office today were very helpful and made the day brighter with their smiles despite the rain outside.
Site was always clean and managers were always helpful.
Liz and Jeff are super responsive and more helpful than expected. I have three units here and they have been great in all aspects.
Customer service was very clear efficient and friendly. Every time I go there I always get helped and they answer my questions. Thank you.
Good team work assisting my needs Liz Jeff Ty thank you
Jeff is friendly and explained the storage process very clearly… this location is much spacious and convenient
Very happy with Jeff and his Customer Service.
Great rates around holidays. Excellent customer support. Smiley faces.
Jeffrey is the staff at this Public Storage who helped me with all my questions. He guided me through the process of signing up for a new 10x10 space which I will need to put in my furniture and belongings while my house is being renovated and going for sale. Jeffrey is very knowledgeable, helpful, attentive, professional and patient with me. He made a very complex signing up process to be a very straightforward and simple to understand process. I'm so glad that Jeffrey is there to help me.
Jeff was a great help in getting me signed up!!!
Today 2/24/2026 Serena helped me trouble shoot the sliding door handle and figured out why my Bluetooth code wasn't working. I am so relieved and thankful.
I felt truly well taken care of during my visit. Jeff was incredibly kind and took the time to show me everything in such detail. I told him I wish I had an employee just like him! Everything there is so clean and organized, it really makes a great impression.
I felt truly well taken care of during my visit. Jeff was incredibly kind and took the time to show me everything in such detail. I told him I wish I had an employee just like him! Everything there is so clean and organized, it really makes a great impression.
Jeff in the office @ Public Storage was very patient very helpful answered at least 10 questions for me in detail and just made the whole rental process so smooth and fast
Great job, Liz and Jeff, keeping the property and office clean, and providing a kind and professional service.
Today, I rented another unit at this location. A very nice and knowledgeable employee, Jeff, showed me around and I was satisfied with the unit I got.
I like this location because the office employees are wonderful and they also changed their closing time that is more accommodating for people. Before they close at 6 PM, now it’s 9 PM. I don’t need to rush to get there anymore during weekdays when I get off work at 5 PM just to make it before 6 PM.
Liz was very helpful, when my rent increased, and put in a request to lower it. Her customer service is the best!
Jeffrey was very helping and answered all of my questions throughout my storage check-in process.
I'm grateful for the excellent customer service!
Liz and Z did an outstanding job helping us secure the locker we wanted at the best price. When we couldn’t get the locker we wanted by doing it online, they were able to do it for us. They are both very responsive, polite, and knowledgeable. We have had several lockers here over the years, and the place is always very clean and secure.
Been a customer for 6 years and appreciate the convenience of this location and the helpful staff. Huge shout out to Jefferey for being very informative and polite
Jeff helped us finalize a storage unit at this location and he gave us an amazing tour detailing every aspect of the storage. It was a smooth and easy move-in!
The staff was very knowledgeable and helpful. They took their time to give me a thorough tour and answer all my questions. The facility is clean and secure. Very happy to have found this location!
Excellent service from Jeff and staff at this facility
Been to a couple of Public Storage Units but this one is by far the best. Always clean and the people are awesome. Shout out to Liz and Jeff. Great customer service and always friendly and helpful. Easy to get to and I feel very secure with my belongings being stored there.
Jeff & Stewart Dr team made my new year with the best move-in, move-out, account management in Bay Area, while offering the cleanest, climate controlled storage.
You are the best Public Storage team in NoCal. Merry Christmas
Have a good 2026
Great location, the property is very clean inside and out and the management is very organized.
Liz did an amazing job with the checkout
Russell helped me out in everything. Answered all questions and he is very patient on all our concerns.
Russell and Jacob are so nice and helpful. Really appreciate their service
Russel was super helpful!! He explains everything in an easy and funny way. Thank you!
Russell was very helpful!
Russell help me get my rental really quick and great customer service
Russel called becas the locker was wrong and he helped me put a new one to keep safe my stuff
Russell in front desk very attentive and great customer service
Russell help me today. Excellent service!
Russel is THE MAN. Showed me to the unit before any paperwork to make sure it would fit my needs, explained everything from monthly rates to insurance in a clear and concise manner, cracked a few jokes along the way; all around excellent Service! Thank You!
I was able to work with Russell he was able to make things simple and easy
Russel was very easy to work with
Jacob is a fantastic receptionist! He was so helpful and kind showing me storage units available, so I was able to find the perfect one! Overall great facility 👍
Again I got Russell he is super helpful and offers excellent customer service.
Jacob was a legend, I came into to rent a second unit and he was extremely thoughtful throughout, showed me each unit I wanted with a ton of patience until I found the right one. Would highly recommend renting here!
The staff at Public Storage - Stewart Dr. has been fantastic. Liz and staff are great to work with and make it a clear decision to choose Public Storage over the competition.
Russel was amazing.His very helpful for us today and give us a good area for storage.👍👍👍
Russell helped us out a lot. Very helpful with our concerns.
Russell is extremely helpful and take extra miles to make customers happy!
We were in a unit just rented we didn’t like because it did not meet our needs.
Russell made it happen with many extra steps and help us with a different unit much to our liking and needs.
Thanks!
Julie
Been renting here for a long time and Liz has been very helpful and attentive. Everytime I need help she's the one who always helps me.
Russell made it happen, he's a solid employee
The best
I was assisted by the property manager (Russell) with getting a new lock and key to my unit! Russell delivered an excellent customer service! Thank you!
Jacob and Liz were so awesome and helpful. I really appreciated all their help making my life and storage experience seamless and easy. Thank you guys, you both ROCK!!
Russell is the best! Gave us the very best deal and that helps us a lot!
Russell and Jacob were really helpful and it was really a smooth process for renting a space.
Great facility. Very clean. Easy access from Lawrence. Russel and Jacob were really helpful and quick helping us out.
Serena and Russell are very nice. They helped me a ton. If I can I will give the staff here 10 stars. Great services!
Russell is outstanding for his services. Thanks!
Buena persona
Buen trabajo me ayudó en todo
This facility feels much more secure than the one I was using earlier. Mr. Russel was extremely helpful throughout the process, he assisted me in finalizing the unit and helped evaluate the door size and storage location.
Compared to other nearby facilities, I noticed a few key advantages:
1. They have multiple on-site managers, so someone is almost always available at the office.
2. Security cameras are installed in the elevators, adding an extra layer of safety.
3. The facility has a gated entrance with a lock, which makes it more secure than several others I visited in the area.
Rusell my bien el trabajo habla español
Russel was great help to us with showing us our storage unit in advanced and answered all of questions and concerns.
Russell was an amazing help very cooperative and explained everything good 😊
Russell helped me today. He did an awesome job helping with my new storage. He went above and beyond with his services. Thank you so muck😊
I had a great experience with Russell at Public Storage. He was kind and patient, taking the time to show me units of all sizes and helping me find the perfect fit for my needs. His friendly attitude made the whole process easy and stress-free. Highly recommend!
Best storage facility ever , Russell has been a great help through out the entire process . Highly recommended !
I was today Friday at the location at 1060 E Arques Avenue with this guy name Anthony which really impressed me how nice and polite he was with us. I definitely recommend them they all seem to be nice with everyone. Anthony is as a cool dude.
The best, russell was cool gave us alot of information that we needed
I had a great experience with Russel today with registration. He was very helpful and excellent customer service.
I came to your facility at 1060 Stewart Dr, in Sunnyvale and had a good experience with your customer service Russel and Liz. They were very helpful and explain things clearly.
Thank you
Russell is always so willing to help us. The whole staff is always so patient!!
Russell is the best; his customer service is amazing. He tried to help me save some money.
Russell
very good service we are leaving happy
RUSSELL, he is very good. If there are 10 stars I will give him. Russell is very excellent at customer service.
Russel helped me out. I’m a long time customer, with two units, never complained, and my rent kept going up. From 270 to 750. Russel helped me bring it into a manageable amount. He did the same for my 2nd unit.
Liz and the team here at Public Storage were great - they were very attentive to any of the questions that I had. Really great interactions!
The facilities were clean and well maintained!
Russell was a great help!
RUSSELL was great! I think he helped me on the way and very professional on the wY out!!!! 5 STARS
Russell is so fun and helpful
Russell is a good person and very honest
Russell excellent service
Just rented here, it's been a great experience. The nice lady the called me and set me up to help me get setup was nice and friendly over the phone, and the nice guy Russell the guy at the counter was super nice too. I was shown my rent spot, the amenities like the carts, codes, parking, and many things. Place is huge, not hard to find though. Love my new rental and a great price too. Hope this review is found helpful to those looking for renting a spot with nice and friendly folks to help you around. Thank you to Russell again for his great friendliness and customer service.
I have been using Public Storage for about 5 years. At times it gets a bit stressful, I came in to ask for some assistance with the billing and getting into a new unit. The entire staff Liz, Russell,& Anthony have been a lot of help the staff here is nice and easy to work with. If there are any questions please ask them.
Ashley and Russel provided exceptional customer service that truly went above and beyond. They were incredibly helpful, friendly, and professional. They made the entire experience smooth and enjoyable. Thank you both for your outstanding service!
Fantástico, Russell was very accommodating and knowledgeable.
No complaints , completely satisfied
I’d like to share a recent experience I had with Russel at the Stewart Street Public Storage facility in Sunnyvale California. Essentially every transaction I’ve had with the staff at the facility has been excellent. But just recently, working with Russel on multiple occasions, he’s been superb and working with the patience and diligent in handling my situation. He’s been considerate by ushering me through the process and assisting me and being very helpful enabling me to achieve what it is I was trying to accomplish. Thank you, Russel. You’re making my experience working with Public Storage one that I will appreciate after having been there for over four years. Thank you again. Tom Caploe
Russell was able to help save me some money. The staff was nice.
Russell was the manager who helped us. He was able to take the time and help us know what we were getting into and to avoid any confusion. Thank you so much for your help ! 5 STARS
I want to specially thank you to Liz at Public Storage. While I was facing the problem, she being so kind, friendly and helpful to assist me in many kind of ways to solve the issue.
Russell was the employee that helped us with renting a storage space and he did an amazing job. he took the time to find us what was best for our needs and gave great customer service.
I had a great experience with Russell at Public Storage! He was very patient and went above and beyond to help me secure the perfect storage unit. I really appreciate his dedication to meeting my needs and ensuring I got exactly what I was looking for. Highly recommend!
If by chance you need to have your faith in humanity restored, deal with Ashley at Public Storage. Ashley was friendly, knowledgeable and an excellent communicator. She carefully and patiently walked me through all details required to reserve/secure a rental unit at Public Storage in Sunnyvale. Discovering that excellent customer service still exists out there is quite heartening. Thank you Ashley!
Ashley was super helpful and very friendly. Great customer service!!
Ashley provided me with 5star service
She is awesome
Great customer service and very good facilty! I like it.
Russell is great with customer service .and so helpful.
Awesome customer service. Whenever I need assistance, the friendly staff are very professional and gladly to assist me. I am a very happy customer.
Ashley was very detail and did a great job
We had a great experience at our first time rental. Russel was fantastic and made the process a breeze. Thank you Public Storage
Liz answered every question and dealt with each concern I had. I felt she genuinely wanted to help me. That is good for business.
Liz , the property manager, at the front desk is super supportive for all our move in for the unit. I would definitely recommend take the storage unit at this location, coz Liz always is very accommodating w.r.t getting the unit at the preferred location.
Thanks Liz!
I have rented multiple storage units at this facility since 2015. Liz is by far the most knowledgeable and caring manager I have worked with at this place. She is actually present in the office or around the property taking care of everything that needs to be done. She is very helpful and treats customers with respect, which is very much appreciated.
I also want to give a shout out to Russel who has helped me on multiple occasions finding the right storage units.
Nice convenient location with a lot of variety in units. Shoutout to Anthony and Russel for being super helpful! Would highly reccomend this location!
Russell was extremely helpful and polite while checking me in
Received a great help from Russell. What a great experience. Thanks to Russell.
I was very pleased with the staff who helped give me advice on how to accomplish getting rid of expired documents. I was also fortunate that Public Storage had supplies for purchase that I needed since I did not live in the area.
This Location helped me a lot I've been using this facility for almost 2 years.Public Storage at Stewart Drive is the best. Liz the property manager and staff Russell is always there to help out l. Thank you 😊
I have been renting for over 15 years at this location and not only has the staff been very friendly, but extremely helpful. We have had never had a problem that wasn’t fixed and my most recent questions - Russell has been extremely helpful. I have referred family and friends to this location and will always recommend them.
Have had a great experience with this location, Russell at the front desk is always friendly and very helpful.
Had an amazing experience at this location.
Thank you guys for the teamwork and hospitality.
Mathew was very informative, professional and helpful , taking the time explaining pricing, policies and what expect in the future. Also gave sugestions on how to and helped to get the best possible rate, which is really in these hard financial times. Thank u for your time and experience, it was genuinely appreciated !!!
Thank you Liz and Russell for being professional with your services.
Russell , was very friendly and looked into lowering my rate ,
Great costumer service
Thanks Russell
We’ve been renting here for over 2 years. We came in to discuss our recent rent increase. Russell and Matt were both working the front desk and took the time to explain all our options and the best way to help us save money. Not only were they kind and informative, we never felt pressured to make any decisions. At the end we decided to stay with them and were able to save on our rent increase! Highly recommend having them help you out!
I have been here at this facility only a few months. The rate had increased and I asked Liz to help with this. She was able to lower my rate helping me save money.
I rented a 9'x10' unit and surprisingly it was very clean, staff was awesome and helpful.
I came into see if i could get A storage for a short period of time. I did not have too much time to gdt this done. Russell was the first person i saw, greeted us with a smile and great customer service. We were in a bit of a rush but Russell was able to with the help of his partner Ashley get us in out storage with no issue and a smile
Russell helped us and it was a smooth and good experience. Very helpful team.
Rusell did a very good job at helping and attending me! Great customer service.
Ashley is sooooo great! I know nothing but she is of much patience to explain everything, show me everything, great experience.
I’ve used storage facilities over the years, and I can confidently say that my experience at Public Storage on 1060 Stewart Dr., Sunnyvale, has been the best by far. Russell Bonilla was beyond helpful from start to finish. He made the process simple and stress-free, helping me find the perfect unit for my needs and thoroughly explaining all the details. His professionalism and friendliness really set this place apart from others I’ve used in the past.
The facility itself is spotless, secure, and well-organized, making it easy to access my unit whenever I need to. I’ve already recommended this location to several friends, and I wouldn’t hesitate to tell anyone looking for storage to come here.
Thanks to Russell and the team for such an outstanding experience!
I have had a storage unit at the Sunnyvale Public Storage for many, many years. Two years ago, I moved to the South Bay to merge our family with my fiancée’s family. We decided to rent a storage unit as part of the move, but we never got around to clearing the second storage unit after the move was complete. Recently, we received a bill that raised the rates on both units, so I went to the Sunnyvale, where I spoke with the manager, Russell. He was sympathetic to our situation, and he offered reduce our rate back to the old rates for a few months while worked to clear the second storage out. Thanks Russell!!
Liz in the front office is amazing! Always helpful for any need and friendly. The facility was clean and kept up. I accidentally stayed a little longer then allowed and received a friendly reminder to vacate after hrs of operation witch is understandable and lets me know they are all on top of things and keeping a close eye on my belongings.
Liz did a really good job helping me! Really good service
I've booked storage units at Public Storage several times, and I continue to be impressed with the facility and staff. The facility is always clean and well-maintained, which gives me peace of mind knowing my belongings are in a safe environment.
The team here is fantastic—professional, courteous, and always willing to help. Ty and Liz, in particular, consistently provide excellent service. During my most recent experience, I accidentally unsealed the wrong unit and even started moving my items in. When I went to return the key that I did not use, Ty noticed the mix-up. Instead of making me move everything again, Ty offered a solution that saved me a lot of time and effort. He quickly transferred my unit number to the one I had already used, ensuring everything was squared away without any hassle.
Another time, I needed to upgrade to a larger storage unit and consulted with Liz. I wanted to avoid paying an admin fee by transferring, but I was also tempted by the online-only promo rates for new bookings. Liz was incredibly kind and walked me through all my options, even giving me a heads-up that a sale might be happening soon if I wasn't in a rush. Although I didn’t wait for the sale, I still ended up getting a really good rate for my larger storage unit, thanks to her guidance.
Overall, I couldn't be happier with the service I receive at Public Storage. It's clear that the team here truly cares about their customers. Highly recommended!
Great service and two units I rented are both in great condition, inside unit was very cool during summer time. I want to thank Ty for his help with my rental process, highly recommend this storage
Great Customer Service by Tai, very helpful and eager to solve customer issues, I really like this location and the Staff!! Recommend this establishment!
Mr. Ty is doing a wonderful job. thank you for helping me.
The lady in the office is very nice and beautiful
I definitely recommend this place
Love their stuff very friendly and great service
I had a great experience at this site. Everyone in the office was very friendly and helpful. Russell was very cool and really helped me out with the storage unit! Thanks Russell!
So this review is late, sorry guys! I've used many storage units over the years and the team in this front office is amazing. Their service and kindness are second to none. The property is large and well maintained. Moving and storing can be stressful, these guys make it super easy! Thank you so much and my apologies for the late review, I moved in on April 19 - so a little slow with the review, but I really appreciate these guys!
Staff at Public storage, Stewart drive was very helpful, Russell took few minutes to set me up and also offered the best prices, excellent customer service
had a very smooth and satisfied experience today at Public Storage.
I have been coming to this location since I was a child, my family has always preferred this location as we have never had issues and customer service is on point. Liz was so helpful and patient as I navigated my family’s needs in selecting a unit. The location is clean and safe. I know my belongings are safe here. Thank you again Liz!
The staff is amazing at this place. I had a lockout situation and wasn’t in the city and they helped me navigate the situation easily. Shoutout to Liz, Erik and Ty for all their help!!
it was my first time renting a storage unit and Russell was a great help. He is knowledgeable and provided useful and smooth sign up process.
Me and my husband had a very smooth experience today at Public Storage. Shout out to Eric! Eric helped us understand what storage room size would fit our needs and explained all the billing procedures clearly. He also helped us resolve our account access issues and found us a storage space that is very convenient due to its proximity to the entrance. I very much appreciate Eric’s patience and clarity of explanation.
Eric was amazing. He listened to everything we wanted to ask patiently and explained everything clearly and comprehensively with a smile. He made our day!
This location is great! Russell was incredibly helpful and a joy to speak with, opening a unit with him was a breeze!
First time getting a storage space. Eric is a great guy, showed me how to navigate the maze.
Liz was a great help! She had all the information needed!! Much appreciated 😊
Thank you to Anabel and Joe!! Friendly and kind service they helped me rent a unit the same day I made a reservation.
Great service by Anabel :’)
Erik was incredibly helpful!
Russell was amazing and very helpful! Super kind and super efficient, definitely recommend here!
Thanks you for your assistance
Great service. Affordable, accessible, and does the job. Thanks to Erik for setting it all up. Everything went smoothly.
The app is easy to use. Thanks for Erik’s help for setting everything up!
It was so very awesome talking to Toby and Hailie while they were securing my much needed, future storage space. Toby and Hailie’s helpfulness and warmheartedness brightened up my whole week. My sincere gratitude goes out to these two exceptional people. Toby and Hailie. Thank you.
PUBLIC STORAGE AT STEWART AVE CUSTOMER SEVICE IS AWSOME GREAT TEAM ASSISTANCE.
APPRECIATE MS. LIZ. VERY VERY HELPFUL.🙏
I have been a customer at this Public Storage before. Since then, maybe 8 to 10 years ago, things have gotten more complicated. Nevertheless, the manager, Liz, and her staff (Hailie, Ty, Eric, and Hayden) have been nothing but good-willed and friendly. They've always been completely open and helpful when answering my many questions. When I see Liz or any of her staff, I am instantly assured and relieved that the customer service will in no way be lacking. Thank you very much for the excellent customer service, professionalism, pleasant relating which I enjoy here from Liz, Hailie, Ty, Eric, and Hayden at this storage facility.
We are so happy to have found this storage where Liz made all the difference to go above and beyond to help us with a situation that was not easy to figure out . She helped us to solve the problem and this made our project so much was. Thank you Liz. Simply the best.
Erik helped us out and was so kind and friendly! Will definitely recommend this place to others thanks to his customer service!
Great customer service!!!!👍
I would like to recognize Fatima for her help attitude and great customer experience
She really knows the operation and explained in detail the operation and what we need
She is the one that, drives me to give this location a 5 ⭐
First time here at this branch and the staff here is friendly and funny. Very welcoming and helpful. Thanks to Fatima for making the payment process easy.
Rochelle and Erik were great. The rental process went smooth and easy. They introduced the PS App and made it easy for me to access the property. If you need a place to rent this Is the go to place.
We have been renting our space for 3 years with PS on Stewart in Sunnyvale, and today was the only day we had an issue that required speaking with someone in the office. The manager was off today, but to our wonderful surprise, the agent on duty, ROCHELLE, was understanding, pleasant and did all she could to rectify the situation right in the moment. Very pleased with how we were treated and how the situation was resolved. Thank you Rochelle for your great customer care.
Rochelle and Erik are a great help. They made the PS App look like a breeze.thanks for the help
Dear Public Storage
Fatima is the best thing that is happening to me on November 9th, 2023. She did a great job of explaining and showing me around and she is funny. I am proud to meeting her! She walked me step by step in the process I will let my Tictok, Facebook, Instagram and YouTube Celebrities friends know this place! #@NickyNightmare, #@StephenAlexander, #@Seratonin, #@Fristyy #@SeanPan, #@Mr.Ballen, #@Tictok_peacock#@amieslayton, #@JakeAndrich-Jakipz, #@AniMatters, #@OndyMikula, #@aidabakhos Go Check Fatima out she is cool and fun to talk to! I will give you 5/5 stars!
Liz helped set up the storage unit, explained everything thoroughly. 5 star service
I recently had the pleasure of renting a storage space at Public Storage in Sunnyvale. I can't say enough about the outstanding experience I had. From the moment I walked through the door, I was greeted by a helpful and knowledgeable manager Ms. Rochelle, who made the entire process a breeze.
The manager went above and beyond to assist me with all my questions and concerns, demonstrating a level of customer service that truly sets this company apart. Her professionalism and willingness to help made me feel confident in my decision to become a customer here.
The climate-controlled storage space I rented exceeded my expectations. It was not only spacious but also immaculately clean, which is something I highly value when it comes to storing my belongings. The peace of mind knowing that my items are in a well-maintained and secure environment is invaluable.
I can wholeheartedly recommend this storage company. The combination of a helpful and friendly manager, along with top-notch facilities, makes it a standout choice. I am grateful for the exceptional service I received and look forward to a stress-free and secure storage experience.
Thank you to the manager and the entire team for making this process so seamless and enjoyable.
Fathima was very helpful. Thank you.
Great location that seems pretty secure! Ty was super friendly and helpful! He walked around and showed me a few units of different sizes. He also answered all of my questions very directly and honestly. Really great above and beyond service from Ty!
Received excellent and quick customer service from Rochelle! Thanks so much.
Thank you Rochelle and Diana. Good Spanish speakers
Rochelle was a huge help today. Understood our predicament time wise and saved us time and money! Bless her heart! Ty R!
Rachel was awesome she helped her get much more stuff up than we could have done without her. We would have been toast absolute toast. She's the best!!!!!
Fatima is every helpful. Thank you
The staff were extremely friendly and went above and beyond to help me choose which storage unit was the perfect fit for my belongings. I would recommend this location to anyone. I also like where the property is located and the location where my unit is and the locks they provide are top notch . I am very pleased with my experience.
Thank Public storage for helping me with great customer service. Im thankful for employees being bi lingual. Thanks fatima, alejandro, jesus y rochelle
Fatima and Rochelle were very helpful. Enjoyed the service.
The space was clean, secure, and accessible. Jennifer, Rochelle, and Fatima made renting the space easy and were very helpful.
Just rented a space here. I have rented here in the past. Fatima and Dianna helped me with showing me potential new units for temporary space, and I had a smooth experience overall!
Tammy was awesome helping me solve an issue… thanks Tammy
Very helpful when we needed an issue fixed!
I went to Public storage to rent a space not knowing what it would be like, I would recommend the facility on Stewart in Sunnyvale to anyone, the staff Rochelle and Bianca went up and above customer service …..they were very knowledgeable, kind, patient and took the time to answer all my questions, they gave me a clear understanding of everything I asked, I would recommend Public Storage to anyone looking to rent space based on customer service alone.
Manager Tammy at this location is super-professional. I had booked a unit that did not quite fit my needs. She made it easy to switch into one that suits me much better. Very helpful and kind!
I have things that I don’t need until I move next time. This helps store those things in a reasonable price.
The smallest storage is already very adequate for my need. The place is clean and near.
Hannah who toured me and helped me move in was excellent and friendly. A bit nervous but very professional after all.
The lock did not work initially but they were quick to respond and looked into the situation. The problem was fixed.
Will recommend this place.
Can’t say enough great things about Rochelle and Jo - positive, friendly and very kind. Went the extra mile to make sure things went smoothly on a stressful moving day. Hopefully, I never have to move again in my life 🤞🏻but if I do, and need storage, I wouldn’t think twice about coming back to the good folks at Stewart Drive!
I recently rented a storage unit at the Sunnyvale location and I was blown away by the service. Serena's professionalism, intelligence & knowledge of the site was extraordinary. A truly pleasant experience.
Great customer service, friendly staff especially Keoni, Biancha and Hannah. Highly recommend this place.
Just had the best experience ever getting a storage space at Public Storage in the Stewart/Sunnyvale area. The staff is so professional and understood the amount of space we needed. The security is top notch and I recommend for anyone needing to keep their belongings in a safe and clean area.
Super helpful and polite. Rochelle rocks!
This place is great! Clean, well-maintained facility. Staff is friendly and very helpful. Highly recommend.
So been at this location for over 1 year, very clean, friendly staff extremely helpful, love this place recommend.
Luis and Rochelle were awesome !!! They were super helpful and amazing people to work with :)
The staff was super kind and amazing to help us with moving our store vault. Thanks to Luis and Rochelle
You can't control what mother nature does. My unit was affected by water and I got the best customer service by Luis, Rochelle, James,Tammy, Serena and more. It has been really great and the transfer went with. No problems. Thank you guys for all that you do.
Best customer service ever! This is the best place to get a rental unit
They have storage space available for fair price. I visited this place twice. They have got good staffs out there who are very happy to help. Tammy helped me reserve a rental space. She patiently answered all my queries, took me to tour the facility. Super helpful! I'd recommend this place to my friends. Thanks again Tammy!
Tammy is doing an amazing job. The facilities are very clean, organized and safe. Any time again.
Tammy and Angel were really helpful with finding me a storage space. Very friendly staff, I would give them 10 stars if I could! The property is very clean and safe and I look forward to storing my belongings here. Thank you for all your help.
Well managed and very friendly staff in the office. Hassle free on-boarding and great customer service. All of them try their best to help the customers.
Super friendly , professional and if any issue or concerns they fix and explain everything! We need people like that in stores like Walmart!
Es muy limpio, tiene pasillos muy amplios y tiene diferentes tamaños, lo recomiendo ampliamente.
Excellent storage facility with fair prices, tons of property, and a really great property manager. I’ve come here twice to store my Jeep Hardtop over the summer. This is one of the largest facilities in the area and they have plenty of availability normally. Your belongings here are safe because they have gated access and the storage is also locked and controlled with codes. They’re pretty vigilant about keeping the property secured, I’ve always felt safe here. The service here is excellent too. The staff and property manager are very friendly and professional, probably the reason I keep coming back. Super friendly, quick service, and very professional all around.
Highly recommended to visit this location and see for yourselves. You might be able to find slightly cheaper alternatives elsewhere in some “sketchy” locations, but for the very few dollars you save - you’re going to make a ton of compromises. This is the best spot in the Southern Bay Area for storage, hands down… and I’ve visited a lot of locations, trust me.
Angel and James were so kind, even during closing hours. They really saved my company's day!! Would really recommend and will definitely use their services next time!
I had a great experience with staff there. Angel and James especially were very kind, knowledgeable and patient. All the storages that we rented were clean and secure.
Jennifer was very helpful!
I received great service from Angel and Lindsay when setting up my storage unit for the first time. They were very communicative and addressed some of my concerns of my initial assigned unit and was able to switch me to another unit. Would recommend 10/10.
Came in late around ~5:40 with a flight to catch the next day, so I had to move everything in that very day. James was absolutely phenomenal, helping guide me to where my storage unit was located. Could not have done it in time without him, and will be glad to use public storage because of him again.
I had a great experience the employee was very nice and gave me all the information I needed. Took her time to answer any questions I had. She had a very cheerful personality. Need all employee to be trained from her.
Super easy and the staff is wonderful. Tammy and Angel were great!
Employees are helpful and friendly.
Great experience in Stewart public storage, Destiny that helped us find the space we want was very helpful and knowledgeable . Tammy the property manager, she’s patiently helping me fixed my lock and tried on to make sure I can open it, she’s awesome, her team Lindsay and Rachelle are also nice and friendly. They’re all smiling and willing to help . The location is clean and well ventilated, even the restroom is clean. Recommended this location.
Great location, helpful staff. Rochelle and Lindsey went out of their way to help us and we really appreciated it!
Thank Rochelle and Lindsey for all the help with our move. Great customer service and great job on Lindsey’s first week
Tammy Rochelle Lindsay and taslima are very professional. Had some issues in regards to my unit but they handled it very well accommodated my fiancé needs got us into a more friendly unit for her since she’s unable to walk much! Very polite and highly recommend this location!
Rochelle Lindsey and Tammy were very accommodating to our needs and helped us with our storage and transferred us to a better location. We appreciate all the help and hope that they get recognition that’s needed
Renting a unit at Public Storage was an easy process and delightful process.
Tammy was most helpful and a real delight to talk to.
The rate was very reasonable and the facilities were very clean.
My rental transaction when smoothly at the Stewart drive location. The property Manager Tammy is polite and very knowledgeable.
Explained the insurance policy and how to
Cancel if I choose to provide my own insurance.
Also helped me with gate access through app.
I hope she continues to work at this location. I feel this property will be in good hands with Tammy as manager.
I have had some bad experience at other
Public storage locations.
Thank you
Location is well maintained and feels very safe. Move in day this past Saturday and Tammy was there bright and early 9 AM. My appointment was 9:40. I picked the unit that better fit my need and was out of the office quickly. Highly recommend the place - the staff is well trained to get you where you want to be efficiently.
Tremendous experience at the site. The manager is ver courteous and proficient in her dealings and very helpful to the clients
Tammy made the renting experience quick and easy! 5/5
This is the first me renting a storage space. Taslima was friendly and welcoming. She was very patience throughout the process. Showed us the space and explained in detail on how to access the storage space and billing.
Tammy and her team have been very helpful and answered all my questions. Tammy is short but when I explained I had a tall ladder in my unit, she provided the replacement light I needed to be able to see. I highly recommend Tammy and the entire team
Jennifer and destiny were awesome!
Serena and Rachelle were very helpful. Thanks so much!!
Really helpful nd kind staff. They put themselves in your shoes and try to suggest the best solution for your needs. Tammy and everyone I worked with were greatly helpful.
Very helpful staff & property manager. They go by the book. I like that. I feel that my stuff will be safe at this location!
This is the first storage unit experience for me, and Public Storage is lucky to have Destiny on their team. Not only was she the nicest person ever, she was very knowledgeable and helped answer all the random questions a newbie like me had! Really should get 10 stars out of 5! If you are new or a pro, you would be lucky to have Destiny from here to help out, thank you!!
Tammy was great help! She was knowledgeable, fast and nice! She helped us greatly! Thanks a lot! Overall this storage location and unit is really great!
Destiny and Jennifer went above and beyond for me and I couldn't recommend them anymore highly! I had an issue with my lock during my move out and they took the extra time to help me out, saving me both time and money. I would definitely use them anytime I need storage services.
Great customer service. Rochelle and Mel were great. They were kind, generous, respectful, and patient with me.