melissa rocks helped me out will come back here again she really made this place shine and it's so clean
Keisha was so professional and sweet with us today. Nice to see that great customer service still exist.
Melissa provided great customer service during my visit. I appreciate her willingness to take the time to explain everything in detail.
Melisa es muy amable y atenta sin duda brinda un excelente servicio la verdad muy recomendada
Melissa good customer service
Mikeisha was wonderful and very helpful!! Super customer service!
Public Storage exceeded my expectations! Melissa provided exceptional service—she was friendly, knowledgeable, and made the whole process easy. The facility is clean and secure, and the pricing is very reasonable for the quality. I feel confident storing my belongings here. Highly recommend this location!
Melissa was great she helped me pick the right size unit for me and made sure all my questions were answered. She’s the best veryyy helpful… thank you for making me feel welcome!! you rock Melissa!
Melissa was great. If I can give her 11 stars I would. She has been helping me a lot and I truly appreciate her
Nice place and excellent service from melisa 👌🏻
Mikeisha was very helpful. Great customer service..
Staff was very helpful. But Facility has a rat infestation rat poop all over
I ve only been at your facility for two months and now have rented another locker and I'm in the process of moving my stuff from another facility that was nt up to par not clean and very rude people not to mention unexpected raises on the monthly rent and only been there three months I am so happy to be at your facility your on sight manager Melissa has been great always smiling and she keeps the facility very clean not to mention her other co worker has been very helpful as well it's really nice to see people with a smile on there face al the time I m very pleased to have not one but two lockers there my only down fall was I wasted my time and money at the other facility . I a happy camper now thank you for having two nice employees to make me feel comfortable thank Vicki randolph😁😃
I wanted to thank keisha for being so kind and informative in helping me choose my unit! She has great customer service Thank you for making this process easier!!
Melissa was great! Not only did she get me the right size storage at a great price she listened to all my troubles and made me feel so welcome. She’s so freakin awesome thanks Melissa
Amazing customer service Melissa helped us pick the perfect unit for us. She answered all our questions and took the time to show us any unit we asked for. I highly recommend this location
Keisha was super helpful and welcoming. The site is very clean and presentable. Thanks Keisha for making this a pleasant experience.
Keisha is THE BEST!! Best storage unit in LA—- she keeps it Spic N Span
Melissa has been great. So nice and knowledgeable. Couldn’t have asked for a better experience
MELISSA IS VERY NICE AND VERY ON TOP OF EVERYTHING HERE. ALWAYS VERY HELPFUL!
Melissa was so very courteous and very helpful when I had multiple questions for and she answered everyone perfectly she is a 10 star employee if I may say so and thank you very much for your service public storage thank you very much.
Melissa has been so helpful and informative with all the storage locations I store at. Never fails to give me the proper knowledge and information I need to have a great storage experience
Wonderful experience with Mikeisha today! I was having a rough day and needed storage. She made the experience a blast with her upbeat and kind personality. I left feeling taken care of and in a much happier mood. Everything is all good!!
Melissa me encanto!! La quiero mucho, fue muy amable no la agradezco más lo que hizo por mi ayer!!!!
Melissa was very kind and helpful. She helped me find the right materials i needed for packing. Shes the best!
Great service from melissa
Melissa was great she helped me reduce my rent and made sure my experience remains good. Overall a very good experience.
I’ve been a customer for several years now. The staff has exemplary customer service and always make sure that they try to accommodate guests as best as they can.
Melissa is an Angel! She helped me with all my needs! I purchased packing paper and tape and she asked what I needed it for and recommended I get the larger package so I wouldn’t need to buy more packing paper and boy was she right! I almost didn’t have enough and thanks to her knowledge of what would be needed I had enough to pack all my fragile items! I was also concerned at first with the cleanness of the storage area…but Melissa assured me the last tenants had just left a mess during their move out and everything would be clean by the time I moved in! Not only was the unit clean but the entire hallway was clean! It made all the difference when I moved in! Thank you!
WOW! What can I say about Public Storage of Sunland?
VIP Group of people: Alex and Melissa are Very nice, very helpful, Good prices; from moving in to moving out, they are great. Can’t go wrong.
Melissa has been so helpful through my situation and through this process. Thanks for all ur help
Well I Didnt Want To Write A Review. However The Service Was Just To Good Not To. Melissa is Outstanding She Really Went Above And Beyond When I Needed Help. Its Because Of People Like Her, That I Continue To Be A Long Term Customer With Public Storage.
Bendicionios
I recently had to leave Public Storage due to their frequent price hikes. The rent increased every six months, making it difficult for long-term renters like myself to manage costs. It felt like they were taking advantage of our need for storage by continuously raising prices.
However, I must commend their employees, who were consistently five-star in their service. They were always helpful, professional, and courteous, which made the experience somewhat bearable despite the financial strain.
Great experience with the Sunland Public Storage. Melissa in the office is so helpful and nice. Clean, safe facility as well.
Alex was super helpful when he was a manager here at Sunland and now the new manager Melissa has also been super great and has helped me so much as well! I recommend anyone to store here. Such friendly and helpful staff
Excellent customer service, Keisha was very helpful she took the time to explain the process from moving from one unit to another. Thank you Keisha for your professionalism and your help. Excellent service.
This storage facility is the best! Alex from day one has been so helpful and courteous. Both men have been so good at being ooutside to help and making sure we had what we needed.
I highly recommend Sunland Public Storage! Who knew a storage facility could be so pleasurable?
Keisha was very helpful today.
Thank You very much.
Made a trip to Public Storage and met
MiKeisha who was such a great help today. Wonderful customer service with a smile. Thank you so much for your time!!
Keisha was very helpful and friendly. Plus the place is very secure, clean, and affordable
I’m excited to say my experience at this public storage was amazing. I was nervous about the size of the unit until I got the pleasure of meeting Alex. He took a look at my stuff and advised me on a bigger unit. He took the time to show me around 5x5. I came in thinking I only needed a small unit to store my stuff. I went a size bigger and my stuff fit perfectly. I’m glad he asked to help me out. He saved me time and money in the long run. Definitely recommend this location! Friendly and knowledgeable.
Alex helped me and he was amazing . I was gonna use a diffrent company but Alex was so nice and explained everything so nicely I decided to use him .
I had an outstanding experience at Public Storage with the invaluable assistance of a representative named Alex. He exhibited exceptional service, addressing all of my inquiries and providing me with unparalleled support. I express my utmost gratitude to him for making my storage experience seamless and effortless. Once again, thank you, Alex!
I had an incredible experience at Public Storage with the amazing assistance of a representative named Alex! He was beyond helpful, answering all of my questions and providing me with top-notch service. I couldn't thank him enough for making my storage experience an absolute breeze. Thank you, Alex!
Nice location very clean, well kept and friendly staff!
Alex at the Sunland, CA location was a tremendous help to me and I can’t thank him enough! He was thorough and assisted me with all the details and answered every question I had and made sure everything was correct with my rental. Alex is an absolute gem. Thank you, Alex!
Besides being a nice clean facility, Sunland Public Storage is the best storage facility I’ve ever dealt with and it’s all thanks to head chief extraordinaire, Alex and crew. He has gone out of his way to accommodate our family in keeping up with our brother’s unit while he’s been ill these past several months. I can’t tell you what a comfort that’s been. He is always very pleasant to speak with and when you leave a phone message he will promptly return your call. It may be called customer service but with Alex and his crew you get customer care. Thank you, Alex!!!
Alex is soo nice and helpful. Highly recommended to store your belongings.
Angie was AMAZING. Super fast, affordable, easy and friendly service. I would recommend this place 10/10.
Love this place! Booked online, greeted by the onsite manager who was super helpful, and the whole rental process was easy and quick.
On site employee great to work with
Wonderful experience with this location. It’s extremely clean and well run, which gives me peace of mind. The Manager Alex made my move easy. Would highly recommend working with him.
On-site manager is super helpful and friendly. Great experience so far!
I love the hours of this location, and also on site management is great! Alex is super helpful and kind.
This Public Storage is very clean, Alex is a hands on manager one time I was running late trying to beat the 9:00 p.m. deadline to exit the premises next day he called me to let me know that he locked my lock on my unit in my rush I hadn't fully secured it. He checks all the units daily also very helpful with any questions.
Had a very pleasant experience with the manager on site, Alex. Very knowledgeable and helped me pick out the perfect sized storage for my needs. The property is very clean as well, from the floors to the doors on the units. I will definitely recommend this place to my friends and family. Thanks Alex!
I had a wonderful experience renting space at the Public Storage Sunland location. Entering/Exiting was a breeze once I downloaded the app. The most impactful part was Alex! He was very helpful with explaining how everything worked. Besides being professional and knowledgeable, he went the extra mile to help me find my space and made sure I had everything I needed to get in and out quickly and safely. Thank you so much Alex!! It would be great to have an Alex at every location!!!
Place was clean and Alex was very helpful in the rental process. Definitely would recommend to others!
Carlos in the front office was a great. Helped me out over the phone, conversation felt great he was very nice and answered all my questions. Facility is overall in great shape despite location of the property being mayor intersection. 👍
Used these guys for years.
Just a small unit but I got good rates.
Really kind staff. Definitely recommend.
Thank you to Alex, for being so nice and helpful!
Thank you Alex for being very helpful on my rental! I appreciated the patience and kindness.
This location was very clean and maintained well! Was an easy process getting started here, the manager made sure to answer all of my questions and made the entire process go by super quick. Would definitely stay with this location.
This facility is very clean and well-maintained. Alex, the site manager is really kind and helpful. Always a good experience, no issues getting access to your stuff!
Good place,good service thanks Alex 100% recommended 👍
I wish all reps are as nice and efficient as Alex..He makes me always want to give Public Storage my bussiness….
Thank u alex for all the support we have a great experience in public storage
Alex was very helpful and kind! He answered all of our questions and made sure the process of signing up for a storage unit was smooth.
Alex is an absolute pleasure to communicate with. He has walked me through and assisted me with new storage spaces, payment issues and more. The Sunland branch will always have my business.
Alex is helpful and has excellent customer service.
Very clean and well maintained facility and it feels very safe as well. The manager, Alex is really helpful and went above and beyond helping us as we expanded to a second rental.
I recently just rented a unit here & Alex the manager there guided me throughout the whole process with ease & answered all my questions! He was very generous & walked me to my unit & made the whole process so easy!! Very nice guy & highly recommend this location if you’re nearby looking for a storage unit!
I have been using this storage for several years and they have always been super-duper nice and professional. The manager Alex, has been very helpful, and he makes himself available to answer questions.
Alex from Sunland Public Storage was SUPER!!!
Friendly, Helpful, Knowledgeable, and kept to his word and returned his phone call. THANK YOU Alex
Thank you for all your help Alex! He asked all the right questions and helped me threw a tough time thank you agin
Great staff at this location. They always went above and beyond. Public storage as a company on the other hand, predatory to say the least.
Thank you to Josue for such amazing customer service and the great tour. Such a kind person, he made things very easy for us. Looking forward to using this storage.
Thank you again, Josue!
Thank you Alex. For the great service. Property is well maintained.
My name is Amanda I’ve been renting for about five months, Alex is amazing!!!! He is so helpful and actually cares about the customers. Incredible customer service highly recommend
Needed a place to store some items for one of our apartments and Alex helped us out with all our questions and concerns. The property was clean which we loved and the ease of setting up storage unit as well. Will definitely recommend!
Got my unit for a month and it's already been broken into and stuff stolen :( And now I see in the reviews it's not the first time this happened here? Units aren't super clean either. Stuff is really friendly though.
Just a PSA: never leave anything you care about/expensive in any storage units!
Very happy with the service, I liked his attitude and that he was very knowledgeable. Other rental places are very business like and don’t have a personal touch.
We needed a last minute place to store our things. The gentleman Alex was able to help us with all the details . The location is a clean and secure. Definitely recommending this place.
My experiences was great thanks to Alex he went over and beyond to help me and I appreciate him so very much. Thank you Alex!
I'm relatively new to the area and needed a space to rent asap. I stopped by Public Storage to check it out and was impressed by the cleanliness of the storage and the professionalism shown to me by Alex. I wasn't quite sure what size to get but he was able to help me out with that which was much appreciated. I definitely recommend this place.
The Sunland Public storage is a great facility, very clean and quiet. Alex is the manager, a very nice gentleman, he makes sure the property is well kept. The other customers are kind and respectful towards each other and that is a reflection of the excellent management of this facility . Thank you again for everything you do for us.
Property is always clean & Alex gives great customer service
Corine was very helpful, shows me the storage unit and prepared and processed all the paperwork, I left with the keys to the unit in no time at all
We have stored items here for more than 5 years, but finally needed to transfer to a smaller unit. The property manager Alex was amazing-personable, helpful, efficient, but also happy to take all the time we needed. He was the kind of an employee any company would be lucky to have. I was surprised to have an enjoyable customer service experience at a public storage facility but we did. In fact, the next day my wife said, "That guy at Public Storage yesterday was so nice." A big kudo to this Public Storage facility.
Good clean units and great customer service. Very happy with this location.
The service is great here! Definitely recommend.
Awesome location, awesome staff.
My sister and I came to this Public Storage by accident. We were actually driving to the Foothill location and ended up at this location instead. I must say, I've never been happier to make such a mistake!
When we got to the location, we were greeted by a young man named Alex. He was so helpful and walked us through all we needed to know and even helped us unload a really heavy box from the trailer. The facility was very clean and felt really comforting.
I would definitely recommend this facility and will definitely use it in the future!
Thank you Alex for making this process so easy.
Very well kept. Clean restrooms
Corinne, was very helpful and showed me several units until we found the right one! Would highly recommend public storage sunland
Alex is superb, a professional answering any questions you have, very helpful. The site is clean and safe, a great place to store your things. Easy access, carts just nice!
I always buy moving supplies here and Alex provides me great service. Definitely recommend.
Highly recommend this place. Alex was awesome. Very helpful and friendly. Took time to answer all my questions. Great service 👍
Great storage place..two thumbs up..help full staff..clean..bathrooms..parking...ekevators..
0 stars from me. Not happy at all, our rates go up like crazy and my unit was recently broken into. They're being helpful but I'm not happy with their security for that to happen. Lots of personal stuff with sentimental value is gone and can't be replaced. Alex has been a great help and thanks to him I will remain a customer.
Alex the manager there was extremely friendly and gave great advice about how I could get the best price for my needs. Can recommend.
I recently moved and needed a unit very last minute. After looking up this location the positive reviews sold me on it. This place is clean, and the staff is super friendly. We met a gentleman by the name of Alex, he addressed the questions and concerns I had and went beyond my expectations. If you're looking for a safe place to store your belongings with a reliable staff, this is it.
Alex was super awsome! He was helpful, patient knowledgeable and understanding. I cant thank you enough for your help🙏. I totally will recommend public storage to friends and family
Alex is amazing! He made my move so stress free. Service with a smile 😊 and he made sure all my items are safe & secure!!!
I contacted Public Storage on availability and pricing for my mother's valuables. I've experienced the BEST customer service ever! He had an upbeat friendly voice and very knowledgeable. Went over the promotional offer as well. Alex is an asset to the company and I am very thankful for his time. I'm excited to share with my family and friends the potential of doing future business with Public storage.
Thank you Alex for assisting us in finding the right storage unit for our needs!
He was an upmost professional, helping us by answering all of our questions (and more) in regards to renting a space in this facility. As our business grows, we hope to come back and work with this young man, again. Great Customer Service! 10/10
Alex was a rockstar he was super helpful and friendly he was able to answer all of my questions, was professional and provided a top notch customer experience 10/10.
Came in last minute to get some boxes & Alex was very helpful! Sent me on my way with a big smile
I highly recommend this PS location! I was helped by a gentleman by the name of Alex. He was very helpful in explaining to me how the storage system works, and was patient and friendly! Great customer service!!
I was pleased with the booking process. Alex was very helpful. 6 Stars!
Espy was amazing. Customer service at this location was fantastic. Espy answered all my questions. Sweet and carrying.
Espy provided me with amazing customer service.
Answered all my questions. Very patient and friendly.
Great experience! Thank you Alex for all your help. Super friendly and answered all my questions
So glad I found public storage! They were a life saver and Alex really went out of his way to answer all my questions. Would definitely recommend this place to anyone looking for a storage.
Friendly and helpful Alex ! Amazing customer service, Alex, super helpful and gave me all the information I needed. I was surprised by the level of professionalism and attention to detail.
Fantastic customer service! Alex was kind, professional and very patient with all of my questions. Highly recommended! Thank you, Alex!
First time using public storage had a great experience. Alex help me out with all my questions on prices and what would be best for me loved the place. Great customer service
Had the best experience here when it came to renting out a storage unit. When other places did their job upside down, Alex was able to reassure me that this was definitely the place to be. Clean and safe facility.
Typically bounce between public storages, but this is the only one ive frequented. Alex is the man!
Friendly and helpful staff. Clean operation. If you need a lock or supplies, I suggest you go across the street and purchase what you need for a fraction of the price. An overall pleasant experience. I recommend this place to those who need temporary storage.
This place is great. I was able to help my brother move out and use storage to further assist him. The staff at this location were extremely helpful and knowledgeable. The young lady named Espy made us feel very welcomed and followed up with a call to see how we were doing with our storage and if we needed anything else. Definitely recommend this place to others due to the staff. Thank you Espy.
Thank you Espy for all your help!
I had the best experience at public storage today! I was assisted by Alex and Espy. I had never rented out a storage space so I had lots of questions and they were so quick to answer everything. They were extremely kind and helped me with everything I needed. If you’re looking for a place to store your things I highly recommend checking out the public storage in Sunland and ask for either Espy or Alex they’re the best!!!
Alex is the best! Always ready to help whenever I have an issue…great guy! Best place ever!
Alex is very helpful and awesome! Great customer service and patient in answering all my questions 😀
Great customer service ..very friendly staffing...thanks for the great service!
Alex at the Sunland location is amazing. Ty for helping me again so early in the morning!
Clean facility and the staff was extremely knowledgeable. Alex made things easy when it came to picking out my unit and the customer service was on point. Highly recommend this place!!
Always feel taken care of. Espy and Alex always go out of there way to help. Good professionals and even better people.
Definitely recommend this place, Alex was very helpful and the place looked kept up and clean.
Very clean place! Alex was detailed, helpful and gave me all the information I needed. He is a great example of fine customer service, very knowledgeable and fun to talk with.