Public Storage Self-Storage Units at 5950 Federal Blvd, San Diego, CA

Hours here are not great . Moved out and was still charged for the month. Took 2 weeks to finally get my money back.

Thank you Jenny!

I like the customer service!!

Very happy!! Best customer service! Jenny always goes above and beyond to take care of us!

Jenny was a great help she really helped me out. Couldn’t ask for better help. Thank you Jenny

Great service

Jenny is a very nice person and very helpful. Explained everything to me. I like her very much, she is very nice. Thank you!

Thank you Jenny for all the help!

Dawn was very nice and helpful

Great customer service!!! Thank you Jenny for being so helpful.

Dawn very helpful

Muy buena atención por parte de Jenny, muy buena actitud y buenas promociones que tienen en las unidades

Jennie E, gave me great customer service, she was very informative and nice.

Very helpful and kind customer service, in particular I'd like to give a shout-out to Sabrina. I was closing out my account and an unforseen fee had occurred and we weren't able to find a solution to it, of her own accord she contacted corporate and was able to work out a solution when originally there was none to be had

I'm going to say this was all the way around five stars there was a lady by the name of jenny deloya she was easy going ,inviting ,and I for once felt no pressure or stress about the move ...my unit was clean and It was easily accessible before I took off mrs.deloya was walking by checking if everything was satisfactory "of course "yes"!! and she wished me a safe travels !!! Thank you jenny I appreciate the attentiveness....

Very good jenny

thank you jenny for the great cusioner service!!!

The manager Jenny at this facility is very professional and helpful I always get treated nice whenever I go there.

Great experience at this location Deangelo provided perfect service and was very helpful

D'Angelo was amazing. I just got done checking out today and needed help carrying out a few items. He was more than happy to help, offering to carry out a few items that I otherwise would have had to make a second trip for. Him doing this was able to allow me to get to where I needed to be on time. Definitely the most positive experience I've had at a storage unit.

deangelo gave me a good easy process to getting a unit. no hassle.

D’Angelo made renting a space simple and quick 1 2 3 bam I’m done thanks

I recently had the pleasure of using Public Storage 5950 Federal Blvd and I must say, the experience was exceptional. From the moment I walked in, I was greeted warmly by the manager, Deangelo whose professionalism and friendliness immediately put me at ease. The facility itself is impeccably clean and well-maintained, with ample lighting and security features that made me feel confident about leaving my belongings there. The storage units are spacious, and I was particularly impressed with the variety of sizes available to fit my specific needs. Deangelo went above and beyond to ensure I understood all my options and helped me choose the best unit for my situation. The move-in process was seamless, thanks to their clear communication and efficient handling of paperwork. It’s evident that Deangelo takes pride in his work and genuinely cares about the satisfaction of their customers. Overall, I highly recommend this Public Storage to anyone in need of storage solutions. The combination of excellent customer service, a secure and clean facility, and reasonable pricing makes it a top-notch choice. Thank you, Deangelo for making this a stress-free and pleasant experience! On a personal note he saw us struggling and sweating and gave us 3 bottles of his personal water bottles if that’s not customer service then I don’t know what is.

Well Give D'Angelo A Five Score A Great Working Brother

Had to use this storage place for a temporary amount of time and D’Angelo was nothing but the most sincere, helpful and busy human I’ve met in a while! He was very helpful throughout my experience and for being a first time storage user it meant the world! If I ever need storage space again, I know exactly where I’ll be going!

I recently had a disappointing experience with Public Storage. I emptied my unit on May 18, 2024, ensuring everything was done correctly on my end. The SAME day, May 18th, I called customer service to ensure the closing of the account. They even issued a refund, and the office representative checked the unit, confirmed it was clear, and assured me everything was closed. Despite this, I received a past due bill stating I owed over $200, which was entirely unwarranted. When I called the customer service line, I was put on hold for 20 minutes. After finally reaching a representative, I was told to call back in 48 hours to resolve the issue. This was highly inconvenient, as it required me to continually check to ensure my account was clear. The oversight by Public Storage is incredibly frustrating. As a consumer, I took all the necessary steps to ensure my responsibilities were fulfilled, but the company failed to do the same. This experience has significantly tarnished my perception of Public Storage.

D'Angelo was super helpful. We came to inquire about a 5x5 unit to place not only mine and my partner's things for when he moves to Japan for his new station, and D'Angelo has been helpful every step of the way. He even went out of his way to show us the unit when we asked before we decided to buy. Super informative and very clean. Definitely recommend working with him and this company.

Janette is very helpful and patient. Gratis asset to ps

Got super lucky finding a last minute storage unit here and in just the size I needed! Went in as soon as they opened up and D’Angelo was quick, thorough, polite and patient. Wonderful customer service. He answered all of our questions and met all of our expectations. I’m very pleased with the service he provided.

D Angelo helped me out super cool guy really professional and had a great attitude

Horrible gate hours for the working man and shorter on the weekends.(9:30-6:00) Within 3 months of moving, the rent was raised 25%. In the two years I have rented here the price has more than doubled. Predatory business practices on a captive audience. I'd suggest looking elsewhere. I have and moved out.

D'Angelo gave us great service. We were in a bit of a bind and he knew exactly how to deal with it.

Customer service is amazing. D’Angelo is absolutely the best. Pointed out everything I needed to know, and helped me through all my issues quickly. Totally streamlined everything. A perfect experience. Thank you.

D’Angelo was the gentleman who helped my dad and I out. I needed to cancel my storage unit and get my dad set up on his own unit, my dads not the most tech savvy person and gets overwhelmed easily and d’Angelou made the process easy, enjoyable and convenient. Thank you for your help

D’Angelo has the greatest customer service. Showed us a unit was really welcoming like he has knows us for the longest helped us through all the process

Outstanding customer service!

The manager at the facility was great,very informative, friendly and polite. although I didn't rent a unit there, he was able to find me another unit at another public storage for less. Great service

Like always eas

D'Angelo was patient with me. He even help me look for other locations with better pricing at the end I settle for this location very kind very informative absolutely a pleasure

Thanks jenny i wish there were more stars to put

Great work D'Angelo! Professional and excellent service. Had an emergency flight and was looking for an outdoor parking unit by the end of the day. Thanks to D'Angelo and the manager we secured a unit at such late notice. Good business.

D’Angelo was helpful, exceptionally courteous & professional….Thanks

Service was very friendly and helpful!!

D'Angelo awesome

I had great service @ this spot D’Angelo was very knowledgeable and made this experience smooth.

I had a great experience with selecting, purchasing, and utilizing my storage unit. Deangelo was a big help in getting me through the rental process. Thank you!

Diangelo did a great job addressing my concern of a 38% increase in our monthly bill. Totally satisfied with his demeanor and responsiveness. Recommend this location for your storage needs.

Jenny good customer seduce! Thank you so much

D’Angelo offered superb customer service. Took his time to explain all policies to me and offered me the best there is when it comes to public storage advise. Thank you D’Angelo

It's a little out in town for me but the customers service from both the male and female whom which work here are remarkable in their information given as well as character of pure and real of generosity and kindness.

Great customer service. D'Angelo was great and very helpful. Much appreciated.

Very help so I was satisfied. D'Angelo was amazingly helpful and kind

Great Customer Service From D ‘Angelo ! Will recommend ask for D Angelo

Professional and very helpful experience with D'Angelo.

Service today was excellent. Jenny was very professional and understanding and patient. I highly recommend her I know that you only get five star but I recommend 10 star for her help today, for her support today

They were very helpful

D'Angelo was amazing.

D’angelo helped me get my storage unit set up. He was very professional! It was an overall great experience!

D'Angelo was so helpful and considerate. I appreciated his heartfelt condolences on my Dad passing. We had that storage since 2005 and the company has been good to us. Thank you for all your support!

My wife passed away and left a storage unit. D’Angelo, the manager, was awesome. He walked me through all the steps necessary for me to gain access. His service was top notch regarding a sensitive topic.

This place charges too much for the operation hours to be open only through normal working hours.

D’Angelo was very helpful and professional. thanks for the help.

Great service good prices

D'Angelo was very helpful and informative. He got me the right space at the price!

Very professional and informative, pleasant experience. Thank you D Angelo.

The employee was very helpfull and very nice...!

Great service given by Mr. D'Angelo.

Just got a unit and Bailey was very helpful and knowledgeable!

Great customer service

Shoutout to Jenny on federal Blvd. Great customer service. Very helpful and patient with me. Any changes I needed to make she was here to help me

I like the costomer snd thank you d angelo y be nice and fast

I go to this location to pay my Storage in Corona. This employee, D’ Angelo, is a great asset for your company. He is very professional in dealing with me.

Friendly good place to storage D'ANGELO best customer service..

Great service ( Diangelo)

Super helpful ! Fast & informative !

Jenny was very helpful in getting me situated here at federal blvd. Thank you public storage for hiring her!!

Kind

D' Angelo, was very helpful and provided great customer service. Based on the customer service, I suggest Public Storage over the other businesses in San Diego.