Great customer service and easy to use app to get in and out of the gate
Muchas gracias por el buen servicio al Gerente que me atendio.
Gracias a David y Raul por asistirme la semana pasada con mi bodega
Muy amables y pacientes
Good service, Linda was very profesional and friendly.
I do like the storage very clean, and Great customer service, David has assisted me a couple of times and he has always been very helpful and patient, he has very Great customer service, the only thing I dislike is there constant charge increases, other than that Good !
Worst storage ever! I had over $8k in my stuff stolen from there! They never did anything about it except make excuses! The insurance company that you have to pay monthly, doesn’t even bother to get back to you! This place sucks. The management doesn’t care!
David was awesome in helping me secure a smaller unit. He was very professional and knowledgeable. I would highly recommend him in helping customers
Thank you for the great customer service Jenny
Muy buena atención al cliente en un futuro me encantaría rentar otra ves aquí public store he
Big thanks for all the satisfactory year using public storage. Very nice and helpful. Raul is the BEST.. Marla K
This public storage is very sigma
Gracias Raúl POR TU atencion,muy amable seguiré rentando,muy agradecida
Raul is always very polite,I’ve had a few units and he has always helped me,thanks
It's was a great storage unit and we happy being loyal customer thank you very much
Gracias Sr.Raul , excelente servicio
I only rent with public storage where ever I go clairemont , national. City , Chula Vista , in Ohio as well !! But I am very grateful you treat me as family and are very clean attentive and are always willing to help ! Glen Raul and Lavie all very nice and helpful !!! Thank you for all you do for us clients !! I know I am and my things safe !!! Bottom line !! Thank you !! Elena
Love this place, great service. Robert helped me out when I lost my keys and everyone was super attentive.
Raul is a great agent and a credit to your store. He professional and courteous. Yhank -you Leona Lomas
Jennie was very helpful5star treatment
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the manager personally called me, we rectified the problem, great customer service! He made it Make sense, thank you!!!
I am very very satisfied and happy that I chose public storage Located @1714 Palm ave ,to store my belongings I went to look at the facility and I liked that I was given the special offering on the rates 50% off actual price ,it was clean and there were no people hanging out on premisses and I'm comfortable & pleased with security and most of all I was I loved how the staff member Lavi who took the time to explain all I needed to know regarding renting a storage he was very nice explained all making it a point that I understood each step taken ,I would refer anyone looking for a place to store their belongings for more than one reason public storage is the one. Thanks a satisfied renter; Ms.Phatz!.....
Worst storage place couldn’t access storage unit still was charged full months rent a-1 storage is much more affordable and better
Excellent customer service! Would highly recommend
Lavi Took care of me when corporate customer service could not. On such short notice and at the facility I wanted all before taking lunch first. Thanks.
I had an issue and Lavi was fantastic.
Just picked up my keys and got my storage space. Amazing customer service, knowledgeable, and went out of his way. Lavi was great! Really made a difference thank you thank you!!
Great service,thanks Raul
Raul and Rob are the best,I needed to transfer and Rob right away sent Raul to help,if it wasn't for these guys I would be lost!! Thanks!!!
The staff at the Palm Ave, IB location is very professional and helpful! Excellent customer service and the location is clean.
Met Stephanie today. She was a delight and very helpful. Had trouble reaching anyone by phone but once she got involved my issues were resolved. She is an excellent employee. The company should disclose when a unit has an unusual feature, like a small door. Had I not checked it out myself I would have been very disappointed with the unit I originally reserved. In the end, however, thanks to Stephanie, I’m a satisfied customer.
Rob the district manager is so awesome and has a kind heart. He went up and beyond to save my items from several auctions. He is a man of his word. Also would like to thank Stephanie from the palm Ave location for helping me with the transaction and her kind customer service
Raul is an awesome property Mgr. He helped me with my problems on payment. Leeway for 3 months.
Stephanie was outstanding . She answered all my questions. Help with my transfer to another storage unit. Very nice and polite. Thanks Steph…..
Victoria has great customer service
Raul gracias,el servicio es muy bueno
Nothing but good things to say about public storage and the property. Always clean they’re super friendly and it’s always a plus to have bathrooms! Thank you guys and Glenn on palm Ave for making my experience awesome!
I was very impressed with the hospitality and customer service here at this location on palm ave. RAUL was very helpful and i liked the cleanliness of the facility.
Buen servicio,Raul muy amable
Great customer service , well informed and great pricing
Stephanie C. Is the best. I got my storage easily it was great. Excellent place to recommend!
Raul is very polite,thanks
Great place to store with! Haven’t had any problems since I’ve been here. The manager Glenn has top tier customer service and hospitality!
Raul es buen empleado, gracias
I've been renting here for over 3 years. The workers at this place are really friendly and courteous! Customer service worker, Raul, was especially helpful and very professional when I came in to make my payment! Thank you!
These guys are awesome and they always work with me in the tough times much appreciated and well recommended by Raul and Glen the best in the business mic drop.
Quite place and staff leave to do what you got to do and opens at 6 closes at 8
Literally just got out. Was all setup in 10 minutes. Unit looked great and was impressively clean. Stephanie was amazing and helped me out with all my needs today! If you're looking for storage in the IB area this is it!
Thank you Glenn, had to wait quite a while for your Security Sweep before attending to us, but when you did you were very thorough in explaining most things and gracious to escort me a couple times to our unit. GOD BLESS YOU and Our Moving Journey that you were part of 🙏
I love this place. Always so clean and convenient. All the staff is very enjoyable to be around. Also they are very helpful. The tenants are always polite and clean. I would strongly suggest a place to anybody
Super clean facility. Friendly and helpful customer service!
Friendly staff and clean facilities 💜
Very good experience!
The place is always clean and well managed. I've been doing business
there for several years. They got
A bit pricey after time though .
Staff is good, place kept up well. Good job. Thanks for the help.
Excellent customer service !! Friendly staff. Clean and safe facility.
Very clean and and great customer service from Glenn.
I will always use public storage for the simple reason that Rachel took excellent care of me and my family which made the process of a stressful event more easier and less stressful thank you so much I appreciate it
Place is clean. Customer service is on point. Safe and love that I can manage my account through the app. The staff is amazing, thank you Glenn and Racheal
Bailey was more than helpful. Great customer service and I was completely impressed. The units and the property were very clean. Signing up was easy and fast. I will definitely recommend this place to everyone in the future.
Like that they close but they charge way too much.
Never rented a storage unit before and Glenn was super friendly and helpful with all my questions! Definitely will rent here in the future!
This public storage is amazing and super clean. Glenn the manger was super helpful. 10/10 would recommend to go.
Prices are good and the staff was helpful. Racheal was super nice and helped me figure out what size unit to rent and showed me around. The place was clean and looks pretty secure. Everything only took like 15 minutes.