Public Storage Self-Storage Units at 3421 Auburn Blvd, Sacramento, CA

Dee is the best customer service provider around. I kept my unit here for years because of het

Dee Bueno

Deaundra is great

Jackie and Dee are amazing

Good service, D was very friendly 10/10

Deaundra was a great help. 5 stars

Deaundra was the best I have experienced in a long time. Thanks so much

Deaundra is very professional and highly super kind. I look forward to seeing her Everytime.

Dee help me rent over the phone and gave me great customer service thank you for everything!

Michelle and Dee ware amazing! Excellent service!

The experience was amazing! D was so helpful. She took her time and explained the process until I was comfortable. She took very good care of me. Thank you so much.

Dee was very helpful

Aaron and Malia are awesome, They helped me with my storage needs and they were very professional and truly cared. I recommend storing at this location!

Aaron was extremely helpful and friendly. Very nice guy to talk to

Deaundra was great

Dee is the best. I keep my unit here because of her.

Dee is the best

Dee is very cool. I'm happy she is here to help

Dee

Dee is amazing

Dee is very nice..

Aundrea was very friendly. I am very happy with the customer service at Public Storage.

Dee is always so great when she helps me

María provided amazing service.

Love these people

Great service from public storage, everyone was so helpful.

Bluetooth access is really nice, and the units are as I expected. Only think I would change is the time of access. They close so early so I can’t feasibly access my unit during the week because I can’t get off of work early enough to make it before they close.

Zain was very helpful in completing my p Final rental space and she even helped opening my lock

Thank you Dee for being helpful and friendly move in was quick and easy and haven’t had any problems since

Dee is the best!! The Best

Deaundra has great customer service always very kind and friendly other staff members are very helpful as well. *****

Omg Deanudra is so awesome. She helped with a situation that was very complicated. She took so much time to explain and follow through. After years of storing my stuff there I am so grateful for her friendly and professional help. she always returns my calls within very short time. I know when I call I don't have to wait hours or days for response. I feel super comfortable having my stuff at the site she manages.

Dee is the best

Antonio was such an amazing help, instructing and most importantly, phenomenal customer service. I will gladly be recommending Public Storage to friends and family.

Had a until here twice, the convenience is remarkable.

Antonio was very helpful

Dee was VERY helpful, I appreciated her help, thanks. GIVE HER A RAISE!

Professional very courteous flexible knows her job. Fantastic! Dee is awesome

Deaundra is the best worker

Dee is good

The people on the phone were helpful. Antonio was helpful with getting me all set up..

Antonio de el tuve un excelente servicio . El muy amable . Gracias Antonio

Antonio was very helpful and awesome!!!

They are perfect in every way

Dee and Chrissy

Dee is the best she always makes sure I'm good.

Storage unit was broken into twice within 5 months.

DEE made my area look clean at another location where I have my unit.

Latoya was very patient, kind and helpful. She explained all the options and then assisted me with the necessary paperwork. Big thanks to her!!

Dee is probably the best person I’ve ever met. Got my lock and broken key fixed and I didn’t even have to call a lock smith. 10 stars if I could. Amazing job!

Great friendly and professional staff! Easy to get to storage, fast paperwork, wonderful storage experience!

Dee is awesome!! She always is very helpful and pleasant. We love working with her.

Dee the property manager is great

Jackie is awesome she helped me out thanks

Andrew had amazing customer service. He was very helpful and explained everything. Very grateful for his help in getting us a storage unit on short notice!

Andrew was very polite and had wonderful customer service. He had a smile on his face the whole interaction

Affordable for my budget. Desirae was very nice but I think she misinformed me about the hours. I recall being told gate access was 6am-10pm not 6-6.

This is an amazing location! The workers are so helpful and kind. This location is clean and ready for storage. I truly recommend to use this storage facility to keep all your valuables safe. Andrew was very kind and was extremely eager to help me with all my needs and questions!

The manager Andrew was extremely knowledgeable and helped answer all my questions.

Dee is a awesome lady very nice.

Dee Was EXCELLENT!

“D” went above and beyond for us, was met with incredibly friendly customer service and a good attitude

Dee was very good

I have been a loyal customer for years. Yet I don't agree with the rental increases what so ever it's rediclious. I do appreciate the phone response and customer service very friendly and kind for many years.

Felicia was so dope and friendly. We even laughed I highly recommend the customer service is A 1 and she kept a smile !

Dee was very helpful And consider it I enjoyed my Experience here

Felicia is awesome

This girl was cool , enjoy talking with her and she knew just what to do, was not that long . Quick fast Thanks

Dee was great and had a great atmosphere during my rental.

The awful customer service is the biggest reason I'm unable to give 5 stars. I have used Public Storage a few different times in my life, as I move a lot, and this was my worst experience yet. After completing my rental process online, the email I was sent instructed me to come into the rental office to finish the last steps, so my partner and I went in. We were greeted by a lady who immediately gave us attitude. She kept asking if I was supposed to be there in person and when I assured her I was, she skeptically asked for my ID. When she did in fact find my account and unit that was signed and paid for, she returned my ID and when I thanked her, she was sure to silently turn her head away from me. My partner and I just moved in together and have weekends off together so we were in a good mood, no rush at all. We were talking and laughing while the lady finished up things on her end. She wrote down the gate code and we went to our unit only to find we needed a door code as well. I called the office to avoid going all the way back to the front, she immediately cut me off and told me what I needed to do to use to lock we purchased. I let her finish and told her that wasn't what I was calling for at all, I told her what I needed, and she said she didn't give us the door code because she thought we had it (but she never asked us if we had it...) and then told us we had to go back up front to get the code. When I asked her why she couldn't tell us over the phone, she said it was for security because all calls are recorded( but there were no disclaimers on the line before we were connected required by law stating the call is recorded). I went to the office again and told her I know the calls aren't recorded and it felt like she was being rude and giving us a hard time. She then started to explain that me and my partner were "whispering about [her] taking too long" and that we were the ones "in a rush". I let her know we were NOT talking about her and that, we were in fact, in no rush at all. She apologized and wrote down the other code we needed and I left, but I hope I'll never need to go into the office for anything. The manager is named Dee and was nicer to me because that's who I spoke to when I signed up for my unit in the first place but be wary, Dee has some bad reviews on here too if you read through them. If you absolutely want to go with Public Storage in this area, maybe try the location on Howe instead. It's just as central and the customer service is better. The only reason we went with this location was bc they had the unit size we needed. If I hadn't had positive experiences at other Public Storage locations, I would have totally walked out and gotten my money back, but at the end of the day, the units are well kept, the security is great, and they offer cheap insurance.

Marcus is the BEST‼️‼️‼️ Go to him

Dee is where it's at!!

Dee is Bomb!

Dee is Amazing, many thanks for 2 to 3 months and being over a year

Dee is always nice and friendly.

Customer service was great

Dee was excellent