Public Storage Self-Storage Units at 1841 E Bayshore Road, Redwood City, CA

Showed up to the location for an emergency sprinkler call and when I spoke to manny on site he was very professional and helpful . After talking with manny I left the location very happy with his service !

I was moving from a public storage location to this one and had a movers moving my things when the site manager said they were closed — even though the movers were past the gates. He didn’t care I had all my things ready to unload and paying movers by the hour and literally no where else to move to. I asked him if there was anything we could do and not only was he rude, kinda smirking “you should have read it in your contract terms,” he started threatening us that if we unloaded the truck, there was going to be a violation in our unit and we were going to be cited for trespassing. I was shocked. This is not the kind of response you expect to hear while moving into a new storage unit. He could have shared all he needed to share without threatening us. I didn’t realize public storage could be so bad. I had a great experience in Castro Valley. I should have read the 1-star reviews tho, kinda tells you everything you need to know about this place.

Avoid it at all costs.

The manager at this location, Manny, has been so incredibly helpful and awesome. I really appreciate his knowledge and kindness and patience. He’s helped me manage a challenging situation. I would give him 100 stars! Thank you Manny 💖

The service was fast and efficient, made the rental so easy and comfortable highly recommend!!!

This place is actually really nice and decent very well maintenance and well kept the staff were really cool Would definitely recommend this place

Juan was very attentive and knowledgeable, he took the time to show us around the facility and we were able to use our own lock. I’ve been impressed with the service so far.

One of the quickest and efficient customer service that I’ve received, highly recommended!!

Excellent service …

Storage place in the Bay area, redwood City, my unit was inside a large building and climate controlled, 5x10 unit is 185 a month... Very safe and secure... The only thing I wasn't very happy with is the price. If you have possessions that cannot be exposed to heat or the elements this is the place for you

Very helpful staff!!!

Juan was great. Thank you

Would avoid, last 4 out of 5 times visiting this location including my very first scheduled appointment there was no one around during open business hours. Today I literally saw someone walk through the door to the area adjoining the main office and the doors were locked. So I knocked several times and waited for about ten minutes as I was yet again ignored.

I got to say that Juan is a great employee for this company, he has the customer service, he has a nice attitude and he is very knowledgeable. The place is clean and secure.

Great rates, great location, and nice amenities. But what makes this place special is Juan’s professionalism and friendliness. Very glad I’ve rented here!

I deal with Juan very well. He is very patient and nice. He is very exlent.

Great customer service by Juan. He was very friendly and helpful. Thx Juan! -Joe