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Public Storage Self-Storage Units at 333 ONeill Ave, Belmont, CA
Address
333 ONeill Ave
Belmont,
CA
94002
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Rent and pay for your space online – today.
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Move in during gate access hours.
Move-In & Access Hours
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Move-In & Access Hours
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
One-time $29
admin fee applies.
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4'x4'Online only price$ 66/mo
Small 4'x4'- Upstairs/elevator
$ 66 /mo $ 92Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x5'Online only price$ 90/mo
Small 5'x5'- Inside unit
- 1st Floor
$ 90 /mo $ 126Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
4'x9'Online only price$ 110/mo
Small 4'x9'- Climate Controlled
- Upstairs/elevator
$ 110 /mo $ 154Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x10'Online only price$ 134/mo
Small 5'x10'- Inside unit
- 1st Floor
$ 134 /mo $ 171Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
4'x10'Online only price$ 143/mo
Small 4'x10'- Climate Controlled
- Upstairs/elevator
$ 143 /mo $ 183Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x10'Online only price$ 147/mo
Small 5'x10'- Climate Controlled
- Upstairs/elevator
$ 147 /mo $ 188Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x10'Online only price$ 172/mo
Small 5'x10'- Outside unit
- Drive-up access
$ 172 /mo $ 220Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
9'x14'Online only price$ 220/mo
Large 9'x14'- Upstairs/elevator
$ 220 /mo $ 226Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x10'Online only price$ 247/mo
Medium 10'x10'- Outside unit
- Drive-up access
$ 247 /mo $ 288Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x10'Online only price$ 250/mo
Medium 10'x10'- Upstairs/elevator
$ 250 /mo $ 291Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x10'Online only price$ 258/mo
Medium 10'x10'- Upstairs/elevator
$ 258 /mo $ 300Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
9'x10'Online only price$ 269/mo
Medium 9'x10'- Climate Controlled
- Upstairs/elevator
$ 269 /mo $ 313Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x13'Online only price$ 274/mo
Large 10'x13'- Climate Controlled
- Upstairs/elevator
$ 274 /mo $ 282Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x10'Online only price$ 282/mo
Medium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 282 /mo $ 328Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x10'Online only price$ 293/mo
Medium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 293 /mo $ 341Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x15'Online only price$ 305/moLarge 10'x15'- Outside unit
- Drive-up access
$ 305 /mo $ 313Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
8'x19'Online only price$ 338/mo
Large 8'x19'- Climate Controlled
- Upstairs/elevator
$ 338 /mo $ 347Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x20'Online only price$ 358/mo
Large 10'x20'- Outside unit
- Drive-up access
$ 358 /mo $ 477Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x18'Online only price$ 377/mo
Large 10'x18'- Climate Controlled
- Inside unit
- 1st Floor
$ 377 /mo $ 503Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x25'Online only price$ 465/mo
Large 10'x25'- Outside unit
- Drive-up access
$ 465 /mo $ 621Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
9'x29'Online only price$ 495/mo
Large 9'x29'- Climate Controlled
- Upstairs/elevator
$ 495 /mo $ 661Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x29'Online only price$ 579/mo
Large 10'x29'- Climate Controlled
- Upstairs/elevator
$ 579 /mo $ 772Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x30'Online only price$ 594/mo
Large 10'x30'- Outside unit
- Drive-up access
$ 594 /mo $ 793Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies.
Nearby Self-Storage Locations
Self-Storage Near Belmont
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Belmont Storage Units Near Highway 101
Belmont Public Storage has self storage rentals, big and small, to accommodate just about any size storage load.
Approximately halfway between San Francisco and San Jose, this location gives customers easy access off of Bayshore Freeway and El Camino Real.
Setting out for an outdoor excursion in Edgewood Park or along the Crystal Springs Trail? Hiking equipment, biking equipment and other recreational gear easily stows away in a 5x10 storage unit for easy seasonal access.
Roughly two miles from San Carlos Airport, a 10x15 storage unit makes for a great place to drop flight gear and travel essentials with easy access to and from the runway.
Families in the neighborhoods surrounding Redwood Shores Elementary Schools who may be in need of large storage spaces due to an unexpected life event can use a 10x30 storage unit to hold everything inside a four- or five-bedroom house with ease.
Indoor storage units and outdoor storage units come in multiple sizes and there is also the option of climate controlled storage units.
There are rental parking spaces for car storage, truck storage and even RV storage. For locals who love spending days in the San Francisco Bay, this property offers boat storage spaces too.
The property manager also lives at the facility.
Life on the San Francisco Peninsula is an adventure all its own. Finding some extra storage space should be easy. That's why Public Storage in Belmont provides friendly customer service and cheap storage units to the community, 7 days a week.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 566)
Stephanie was a great help with all questions I had for multiple facilities
Best service I’ve received TOP NOTCH
Stephanie and Alicia are incredible, helpful in all regards. Alicia helped me get my second unit close to my first, very grateful
Very professional and always available for questions as my needs . Facility is taken care of . Alicia and Steph are fantastic
Front desk was super helpful with getting another storage unit sorted when we filled our first one.
Have to give a shout out to the Public Storage "team" that helped us get hooked up with what is the perfect storage space!
We needed storage quickly.,. As our home remodel was kicking off... our initial contact was with Alicia, She was super friendly, and very helpful in getting us storage space that was exactly what we needed. Stephanie was my onsight point of contact and picked up right where Alicia left off. Stephanie made the contract execution process smooth, and got us into our storage space right away. It was hassle-free! And was done so quickly. But more importantly, was their customer engagement, genuine friendliness, and we sensed that they sincerely were concerned with our needs and we were treated
like customers, rather than "just another account".
While I typically don't post reviews... the 'exemplary' customer service we have received was.
deserving of recognition. Especially in these times where quality customer service is almost unheard of. So hats off to the both of them. We will highly recommend.
Public Storage at 333 O'neill in Belmont.
And Happy Halloween! 🎃
Stephanie is the best , unbelievable! 😲😲, I was heaving a hard time to check in online but Stephanie told me , Don't worry about it I'll take caypuof you and she is the best customer service I ever had in Public storage, stay positive and humble you are simply AMAZING!!!!❤️
I have to say that Stephanie is one of the best managers I have ever dealt with public storage! I have been through some times and she always had an answer and solution! Thank You Stephanie for always being the best! Now that I am moving out across country I want to take Stephanie with me! Lololo Everyone needs a Stephanie in their lives! Unit are clean! Property clean and all good! Thank you for always being the best
Place is super clean, safe and well-managed. Stephanie was a huge support and provided game-changing, kind accommodation to help me carry through two hectic personal moves on and off the property. Grateful to have found this place and worked with their wonderful staff.
Steph was super helpful in accommodating us to consolidate our two spaces into one. Top recommendation ✨
Stephanie. Is awesome, great customer service and care. Please come and see Stephanie she is amazing
STEPHANIE ROCKS She is helpful and accommodating.
I rarely, if ever, write reviews but this is a special case. This was the first time for me to use a storage facility and I was concerned and confused. Stephanie was extremely extremly extremly patient with providing information, following up and working with me on something that will be helpful for my situation. The facility is clean and secure and Stephanie and the rest of the staff have been wonderful in making a difficult situation be easier. Thank you
Steph went above and beyond to help us with the rental.
I have been dealing with PS for nearly a year with another space and she was by far the best person whoever helped us.
Stephanie was extremely helpful and knowledgeable and help me pick out the perfect size until. 5 stars for Stephanie.
Stephanie was very helpful and informative regarding my storage needs.She went the extra mile for me.
The manager Stephanie was vert helpful and very organized from wheni am there she is always cleaning
Stephanie was fantastic. Could not have asked for better service , even mt 4 1/2 year old loved her . High recommend this facility
Service team here was professional and courteous . Was treated with respect and all my needs taken care of . I will return to public Storage for future needs .thank you steph
Everything is great here . Excellent service by Steph .
Fricken excellent service . Helped making moving simple and easy . Second time coming back to the location. Never a dull moment and always high quality service . The best !
Perfect location for my vehicle . steph was very helpful, courteous and kind
Great service . Easy access
Storage is pretty great . Great personal service and I feel welcome here . Everyone is helpful and nice
Great facility
Steph is so great.
Stephanie is the best, she helped me with everything. She made everything super easy, highly recommend
Always accommodating staff. Often busy, so stay tuned if you have to leave a message. It’s been only positive so far 😄
Great storage facility! It was easy to set up an account with the help from Stephanie and her team. Got a walk through of the various size units and picked one that suited my needs best. Also they had a good deal and were affordable. Neat and tidy units. Easy access with a code or even via the app. Arranging to move in / move out was also super easy and hassle free!
This storage facility felt like an oasis. I mean that! It is very clean; super well kept; in a nice and safe neighborhood. I feel totally comfortable going there alone. And best of all, the Manager, Stephanie, took such good care of me, made renting easy and pleasant. Her kindness truly made my day.
Amazing staff and excellent service .‘
Belated expansion of the above review. So, the space is very clean and well maintained, and the temperature controlled areas remain nicely even temperature, as one might hope.
The staff has been very friendly and helpful any time I have needed assistance, and in general the venue is easy to reach and work in. My only reason for not giving a 5/5 is honestly because 24/7 access would make my life easier, and some of the passcode access bits are a little frustrating when you have many trips to make.
Still, those are tiny nitpicks on an overall excellent experience. Many thanks to the folks keeping everything in such fine condition.
EDIT: The operators reached out to address some of my issues, so bumping my rating but leaving the original review as reference/for posterity.
So much easier to meet in person . More questions . Great staff , helped me through erental . Even though it was hot outside still was very helpful in showing me the location
Perfect customer service
Randy and Stephanie were super kind and on top of it. They made the whole process so easy, and they called to check in after to ensure everything went well. Highly recommend coming here!
Great people, very helpful. Fun too!!!
I walked in today since i am on the verge on moving so i came in to ask for price's since i am on a budget,and as soon as i walked in the atmosphere was Perfect were the best, they answered all my questions i left the store, and all my questions were answered.
Great service and experience! Easy to get our things in and out and facility is super clean (we’ve had poor experiences with other storage companies). Stephanie was also very friendly and helpful!
Have always been happy here! The manager is wonderful. Always advocates for her clients.
Stephanie has been wonderful. Excellent customer service and professionalism!!
Have been here for many many years . Everybody is extremely helpful and nice . Steph is the most helpful and has helped me down size many times
Friendly staff . Steph is very organized and Alicia is great. Clean location . Have been here for years .
The ladies here were very helpful and clear on instructions.
Wonderful experience . Loves the staff here . Love it so much I got a second unit here . Have referred family and friends as well. Stef alicia and Randy are great
The the place is great and clean, and the people are very friendly.
Stephanie was very accommodating since day one, when I booked 1 storage unit almost at closing time, the unit was too small for my need and she stayed way past closing time to find 2 other units that fit my needs, she staid till about 10pm to make sure every ting was good, there is no 10 stars reviews, but I give her 10.
Everyone is great . Very great full for all the assistance
Great sery!
Awesome service. Very clean. Steph and Alicia are awesome
Great Staff
Stephanie made this experience so easy for us. Always accommodating and friendly. The best
Great staff member Stephanie is doing great
Have rented at multiple facilities . Steph and Alicia are well informed . Responsive to phone calls . High quality customer service. Looking forward to the on going relationships I have with the Belmont and San carlos locations. The staff is what keeps me coming back
Best storage I’ve ever used. The staff is fantastic! Very friendly and helpful. Totally recommend.
I had an amazing experience! They worked with me when I had a moving situation and really made me feel confident in the next steps! 100% would recommend
Very convenient place with reasonable price and the staff there is extremely helpful. Check in and check out very smooth.
This location was absolutely awesome. Clean, great and friendly staff to work with, always available for my questions. They went above and beyond to accommodate my move it and were just as helpful with my move out. I highly recommend them for your storage needs.
From day one to move out (and everything in between), Steph and Alicia have been incredibly awesome, knowledgeable, helpful and understanding. They are always there to answer my questions and help with my concerns. Even with the rains and power outages last year, they were always on top of it working super hard to ensure access in a safe manner. Thanks a ton to both of them for making storing at this location an excellent experience!
As a traveler and storage connoisseur, having experienced storage facilities across the US, I can confidently recommend this Public Storage for its cleanliness, convenience, and the hospitality of its managers, especially from Alicia and Steph. Come for the competitive prices stay for the attentive service!
steph and alicia rocked my world. they helped me choose the best unit and pointed out ways to make it work for me.
Stephanie, the manager and team at this location go over and above to make using Public Storage a great experience. I am a long term customer who has had an excellent experience at the O'Neill, Belmont location. Five stars for sure! This is my third time using this location. I would highly recommend this Public Storage location. Thank you!!!!!
Stephanie helped me find a vehible storage that met my needs. She is incredible and provided great customer service by following up to resolve issues with the online application. Stephani provided customer service that exceeded my expectations! Thank you so much.
Customer service provided by the staff here was exceptional. I was looking for multiple units and Stephanie went above and beyond to make sure my needs were met. She made the whole process from finding the right unit to moving in very effortless. If you’re going to rent a space from Public Storage, this is the location you should rent from. Thank you again Stephanie and Alicia!
What an excellent customer service by Stephanie! I can’t say how much I appreciate her assistance; and as well as making it so easy to transition into my unit. Maybe there is still hope for great customer service left these days after all!
Some of the best customer service I've experienced years. Stephanie had my back before I even moved in--helped me choose the right size, make sure I would have access when I needed it, and checked in to make sure that my move in went smoothly. Could not recommend the team more--and the space itself is fantastic. I've rented storage at four different locations over the years, and this was easily the best customer care I've received. Highly recommend.
The best . Five stars . Everyone is super helpful and friendly
Stephanie is incredible and makes your experience easy and stress free. She is thorough, informative and friendly. She provides great communication for any updates or shifts regarding your move in/out. We've had such a safe and great experience here that we just upgraded to a larger unit to do some reorganizing and downsizing. We were so glad to learn Stephanie was still there because our first experience was so easy! She helps with flexibility and upcoming considerations as well. This is the place you want to rent from, Stephanie will find and fulfill your exact needs. Thank you, Stephanie and Public Storage.
Was amazing and on time with help. Great staff
Great facility and staff. Very helpful
This storage is one of the best their is a reason public storage is #1 for so long. The site manager is firm on lease policies but fair. You can tell she knows what she is doing. Her sight is beautiful and she maintains the property very well. I appreciate her character and her mindset she is amazing I’m lucky that I rent here, I’m safe and so are my things. Thank you for going above and beyond. I will be a returning customer for years to come as long as Stephanie is the manager!
Unfortunately, it is rare for any business to fully deliver these days, but this Public Storage location does just that. The climate control and cleanliness of the interior facility is what you hope for. I always feel safe at the location. The manager was helpful on multiple occasions. There were always a sufficient number of carts available, and she warned us so that we knew to move out to avoid the crush of people who move out on the last day of the month. The storage unit location is close to the freeway and also easily accessed from El Camino Real. Thanks Stephanie for all of your help.
Nice service …5star
Thanks for all your help
Beautiful service , nice communication. Always got our backs
This is a great location with good staff attending to your needs. We are continuing to have storage here for easy access and good price . Thanks Stephanie and team. Much appreciated.
Stephanie and Alisha are there always to help out(wonder how they do that!). Whether it is moving in or out, the process is so simple and prices are reasonable. Very professionally run storage.
Excellent support during a stressful time relocating! Stephanie always returned calls and was very helpful. The location is super convenient and clean. Highly recommend.
Shoutout to Steph and Joe for being cool, helpful, and generally making my last minute move into a bigger space simple and stress-free. Appreciate yall!
The team at the Belmont location are friendly and professional. Nice to walk to clean facility. Stephanie and team is A+.
Stephanie at Public Storage Belmont has been a professional, kind and helpful employee since I began renting and continues to provide assistance around every turn in my storage journey. Her customer service skills are unmatched and she has a true understanding of customer needs. I’m sure for some, renting a storage unti can be difficult but Stephanie has consistently made the process easier to understand and has provided trust that personal items and account are in good hands and you. Thank you Stephanie!
Stephanie has a been a godsend to me . Very professional and is on top of everything here . She doesn’t wait around when I need help on anything.
Excellent customer service!
Thanks Stephanie 😊
The facility is clean and well maintained, and reasonably priced. The two people I've had the most interaction with, Stephanie and Alicia, are courteous and very professional. I would recommend this place to anyone for long or short term storage.
goodservice。
Very easy to move in and out!
Very great
Had no problems here. Had a great experience. Stephanie is beem amazing would recommend.
The management and staff our super professional and supportive. Very flexible and accommodating!
Everything is great. Alicia and stephbare awesome. Seeing them is always a pleasure
Very happy with the storage process and return. The gate is auto operate with the phone app and when I return the storage, there is a staff waiting me in front of the gate and process everything for me.
CUSTOMER SERVICE SUCKS, MEAN MANAGER LADY.
DON'T GO THERE.
Super friendly staff & helped me out a ton when I was in a rush to move my belongings into storage!
Stephanie, the manager at Public Storage was awesome. She is experienced , professional and helpful which makes the whole experience smooth and easy. We definitely will come back to this property again.
Wonderful staff . Everything was easy
Best service I've experienced! The facility is incredibly clean and well-kept and the site manager, Stephanie, is a class act. She is very personable and runs a tight ship. She even remembered details of my situation/family, which is not the high level of service I'd expect in this industry. She goes above and beyond, and Public Storage should be grateful to have her at the helm at this facility. If I need to store items in the future, I will absolutely be back! Thanks for the exceptional customer service, Stephanie!
Very helpful and great service.
I’ve rented from storage places before but this location is absolutely the best because the management makes everything convenient and easy and they are super friendly. Anytime I’ve needed help they have always been there guiding me along the way. They have my best interest at heart and aren’t after my money! I highly recommend this location if you are looking for a storage space!! 😃😃⭐️⭐️⭐️⭐️⭐️
Very wonderful experience. Stephanie was very helpful and patient. Excellent customer service!
Love this place! Best service ever. Very safe. I really like the app that gives keyless entry without leaving your car.
I had a very nice and professional interaction with Alicia and Steph thanks for all your help. One of the best manager I have ever seen.
THEIR PRICES ARE GOING UP SO AFTER 10 YEARS OR MORE. TO EXPENSIVE FOR US TO STAY.
Stephanie was more than helpful and accommodating during the flood incident that occurred in our unit at the beginning of the year. We wouldn’t have been able to navigate that tough experience without her. It’s unfortunate that corporate has to raise rates after such a devastating incident where people lost so much, but Stephanie did everything she could to help us and very clearly shows how much she cares about her customers.
I have been coming to public storage to find a place to park my work truck for a few months and every time I come people have been friendly and helpful to me. The sign process was quick and easy.
Easy location. Everyone is very helpful. Nice seeing the same people from when we were here before
Awesome service, they helped my dad over the phone and couldn’t be more patient.
Definitely recommend public storage for price and service
Steph and alicia are quick and professional. Always nearby to answer questions. My stuff feels safe and secure with them nearby .
Nice clean storage place, the staff are wonderful and quick to help you with anything you need
Ten out of ten . Very accurate and very helpful. Everyone is great
Stephanie is the best. She really cares about her customers and is always willing to go the extra mile. As for the facility itself, super clean and safe. I took off one star only because of Public Storage itself likes to hike prices despite the ample availability.
The site is well taken care of and secure. Stephanie was a pleasure to deal with and is very helpful and accommodating! Five star service highly recommended! 🙌
Great job thank you...
I love everything about Stephanie! Great help!
AMAZING SERVICE! Stephanie and the staff were so friendly and helpful! Moving is one of the most stressful parts of anyone’s life, but thankfully, the team at this Public Storage made my day much easier. I got an excellent rate, the indoor facility is spotless and I am a happy customer! 😀
I've been with Public Storage for 12 years and have had always had Great Customer Service!!! I really want to give a Big Shout Out to Stephanie and Alicia for Always taking the time to take care of what I needed efficiently. These two ladies are Awesome and provide Great Customer Service!!!!!
Thank you Stephanie for your help with switching my unit. But also being super accommodating with all the preparations!👏🏼👏🏼
Stephanie and her crew were awesome! I would definitely rent from them again and happy to recommend this place.
I had a great experience . Everyone was kind and professional and met me with a smile . Steph , Eugene, Carlos and Alan are great
Crew at location were very accommodating when we had any issues. Pleasant to work with. Thank you for your help.
Impeccable and excellent service. Have not seen this corrisma and performance literally in years. Your staff deserves profound recognition and a raise. 5 stars. Way to go!!!
Can I tell U-
The Belmont P-S is probably - arguably the Best - Flagship representation of excellence!
I must give kudo’s to Steph & the others who work there : BRAVO
I’ve had over the past 2 years at another nearby location the Worst experiences….
But this place is head & shoulders above all others.
The level of professionalism, courtesy, attention to detail —-
The grounds are always spotless. They are always making walking checks/rounds of the property. I’ve not had a mail or screw in my tires : at another place earlier this year, I had 3 screws/nails in my tires….
Belmont always returns calls in a timely manner-
they are effective communicators to be able to decipher & find resolution to issues that may arise:
there are NO foul odors/smells/scents on the property. It’s always Tidy….
NO: -
stray loiterers, excess trash, overgrown weeds, giant trucks or piles of excess “stuff/junk/remains” as an eyesore-
All other P-S’ should take a page out of BELMONT’s playbook-
BRAVO —👏
Tell them Heinz sent you !!
Awesome place, easy, clean. And the folks in the office are right there if I need anything. I just got a second unit.
I have to give the biggest compliment to Stephanie who works at the Belmont Public
Storage location.
Stephanie assisted me with an online app payment issue. She was knowledgeable, professional, and worked hard to assist me and corrected my issue. She is a value to the Public Storage Team!
Thank You,
Jeannette
great customer service . came back because its a good area
Stephanie was excellent in helping me get the right size for my needs.
This is the second time I've used this facility and I was happy that the quality of service and my experience continued to be a positive one. Stephanie, the property manager, is really on top of things. She explained the options clearly when I was picking out a space and when it was time to check out made sure things were quickly wrapped up. The facility itself is well maintained, climate controlled, and clean.
2 small areas where I'd say could be better:
1. One slight change which made it a tad difficult was the flatbed dollies were stored in the office rather than by the elevators. I'm guessing this was to prevent it from being taken. When I used the facility years ago they were always by the elevators. This adds a minor inconvenience if you happen to go when the staff is on break.
2. Sometimes one of the elevators it out. While I was rarely on the property at the same time as others, it was one of those things that seemed to be a little wonky.
I'd totally recommend this property.
Wonderful staff , very helpful. Great experience.
Steph the Property Manager was amazing and provided the best customer service. I needed a unit fast and she was able to provide one with more than enough space and in the ground floor. Check in and check out was made easy.
Steph and her staff are the best. This property is super clean and I know my items will be safe here. I highly recommend this storage facility.
Great location here the staff has been very helpful and friendly!!! Huge facility and if they don’t have exactly what you need- they will find you a unit at a near public storage rather then sending you on a wild goose chase.
Great customer service
Stephanie does an awesome job running this place - totally recommend it!
The process of renting a storage unit was absolutely seamless and effortless working with the Manager. Her professionalism and exceptional customer service was impeccable. I will definitely refer others to your facility. Thank you!
Stephanie and Alicia are so helpful, we needed an extra day to empty our unit, they accommodated us by giving us an xtra day without having to pay an xtra month.
I was there for 2 years and I never ever had any problems, and the storage units are super clean and new. I would definitely rent here if you’re in need of storage.
Awesome staff, very helpful and friendly! Would definitely rent here again
Wonderful staff! Super friendly and made the process easy and quick.
Hi! We've used other storage spaces on the peninsula but this is by far the Best! Not only is the location perfect for us but the best reason to rent storage space there is Stephanie. She manages the property and has been so helpful with all of our questions. It's such a pleasure doing business with someone so professional and nice. 5 Stars!!!
Berry professional staff. Clean and bus safe . Best storage place every
I have been a customer here for two years working with Stephanie. She help me set up the unit, and now is closing it out. Unit was climate controlled and super clean. Payments and access were automated and easy. I would highly recommend using this location.
Stephanie was so helpful and on top of it!
Well organized, clean, easy to work with, secure. Highly recommended. Steph and Alicia are professional, friendly, supportive and very helpful. Steph even remembered me and my last move from from two years ago! Whole process has been easy.
Awesome experience
Emily was awesome… this place is so cool, clean, efficient, great value, feel my possessions are so safe here. Super easy access, and great security! Highly recommend!
Love the proprty. Everyone is helpful. Very clean
Excellent experience.’very accommodating, friendly and efficient staff . Would recommend to friends and family
Stephanie was a consumate professional while providing information and advice on my needs with storage. The facility is very convenient and extremely clean. Highly recommend this location to all! It is run seamlessly....
I have been a tenant for 2 years and have found the steph at this location to be very friendly and helpful. I find the app very easy to use and makes access to my unit no hassle.
This storage place is conveniently located not too far from the City. The site is very clean (important to me!). You will LOVE Stephanie who works in the office and is incredibly helpful to work with. She never seem to tire answering my questions and was very professional.
The place is nice, i like it, but me and my wife feel harassed by Steph, all the time she is checking us around and start making us question about the time that we be in the storage. Also, when we go out from the storage, she always try to see if we leave with out wait until the gate get clos, and many time she told us that if she is around the gate we can leave with out wait to the gate get clos. Today she was around and i hope the person who is in charge can check it the cameras, she was around the gate and i was leaving with out wait for the gate, then she was trying to say something to me, so I stop the car. She told me that i did not wait for the gate to get clos, then i told her what she told me before when one time she was around the gate area. she told me that if she is around i don't need to worry about the gate to get clos. Then she told me that i have to let her know, which I don't have any problem to do it but I know that she doing it on purpose. The point is that we feel harassed by her and she also is racist because she only do it to us, because we see people who take longer than us to fix their place and she doesn't say anything to them. Please someone need to talk to her and explain her that we are paying for the storage and don't need to be like that since we are not doing anything wrong.
manager on this property exceeds great customer service!
great experience.
The manager is awesome. Customer centric, best experience I've had with storage in 20 years
I love Belmont Public Storage! I know it’s a big statement to say…. being I am a stager I use the storage facility daily. It’s my business. Stephanie is awesome there! She keeps the place so clean. No matter what hour I stop by I always know there are security watching and it feels so safe! Also Stephanie is the best with my clients. I always know they are in good hands and taken good care of. I highly recommend Belmont Public Storage. Also the price is very competitive to the others in the area. The first month a penny is great too.
I would definitely recommend this public storage to any and all family and friends. Stephanie at the front desk is very professional and helpful. 10 Stars!!!
Great service and very helpful
Knowledgeable, friendly, great sense of humor for the staff. Very helpful
Great storage facility
Staff is amazing . They have helped me navigated through chaos . Love it, gotta use it if you need it
80% price increase after just 3 years. Gate entry is a pain. Elevators require passcodes with each use and one of the two is often not in service. Only 2-3 complimentary carts that are often being used by other renters and not immediately available. And one bathroom that is “mistakenly” locked half the time. Awful experience from day 1. Public Storage is a greedy money vacuum taking advantage of its customers during a very difficult time. Corruption at its finest.
The staff here is super helpful and courteous. After I upgraded my boat they were super accommodating and transitioned my spot away from the pollution of the freeway and into an area where eyes are on it. If they see anything out of the ordinary they will give me a call to confirm things are okay. This location is worth it as Stephanie and team deliver on the value.
Wonderful customer service and very clean units. Over all great experience.
In the middle of a move and after 10 years we have a lot of stuff! Stephanie has been patient and helpful as I keep renting units!
The Staff here at the Belmont Public Storage, has always been very helpful, attentive, and patient .
Stephanie was able to get my monthly payment lowered because of how long I have been with Public Storage, and, this was for my unit in Hayward!
They are really good at accepting payment for all other Public Storage facilities, and Alicia recently helped me with my change of address.
Very friendly, and professional!
Highly recommended to anyone needing storage, in a clean, safe environment!
Very friendly customer service 👍
Thanks for the help with the rental
excellent service. came back here after looking around. thanks for the help
Verry helpful staff
Steph was very good . Great customer service and experience. She’s the reason I chose public storage
Really bad experience. Staff didn’t allow us to place a U-haul container for 4 hours to transfer all the furniture from the rental storage to the container and pick it up at the same day. My husband needed to do a double-job (Public Storage —> U-haul truck, U-haul truck —> U-box container). Also, the staff was really rude and hung up on me. Wouldn’t recommend that company.
Nice staff, clean property and great variety of options.
Great customer service .
Have a few spaces throughout public storage. Great location