Public Storage Self-Storage Units at 640 San Pablo Ave, Pinole, CA

Great team and great property management

Saw Stacy at another location Amazing work deserves a promotion definitely great customer service skills.

no problem

I have had the most wonderful experience I was not expecting what I received Stacy is awesome I trust and believe any and everything that she has provided for me she should be giving a raise giving something I don't know but she is awesome thank you so much for having her

Jamayo was so very helpful and friendly. What an asset to the Public Storage team!

I let Stacy at another location and was so happy with her friendliness and customer service that I ordered another storage unit! Thank you Stacy for making moving so much easier!

I love public storage

The receptionist Stacy is super helpful and friendly and she makes me feel my stuff I store here at public storage is really really safe!

My experience here was great. Stacy was fantastic to work with. She's a real people person with a lot of compassion. I ,would definitely recommend service here.

Stacy is a reliable and a hard worker. She is always there to answer all my questions and brings things to my attention that I was not aware of. Stacy is always smiling and has great customer service skills. I highly recommend dealing with her if you are having any questions or concerns.

The manager Stacy is super friendly, helpful, and knowledgeable about her business. She answered all of my questions and even asked id I understood everything before leaving. She told me everything a out the online process and it went smoothly. Highly recommend!!

Stacy is great! Very informative and helpful. I love doing business with Public Strorage!

This is my first time renting a storage unit, and let me tell you Stacy made the process so simple and easy! She was a pleasure to do business with! She is great ambassador for your product and if you’re thinking about giving her a raise, do it! lol

Stacy is so helpful, she’s the best.

I recently had the pleasure of working with Amelia, the site manager at Public Storage at 640 San Pablo in Pinole, and I couldn't be more satisfied with the experience. From the moment I walked in, Amelia was incredibly welcoming and professional. She took the time to thoroughly explain the different storage options available and helped me find the perfect unit for my needs. Amelia's attention to detail and dedication to customer service were evident throughout our interaction. She patiently answered all of my questions, provided a detailed tour of the facility, and made the entire process smooth and stress-free. Her friendly demeanor and expert knowledge made me feel confident in my decision to choose Public Storage. The facility itself is clean, well-maintained, and secure, which added to my overall positive experience. Thanks to Amelia's exceptional service, I feel confident that my belongings are in good hands. I highly recommend Public Storage in Pinole, and I especially want to thank Amelia for her outstanding assistance. She truly went above and beyond to ensure I had a great experience. Update ⭐️⭐️⭐️⭐️⭐️ I had the pleasure of meeting Stacy at Public Storage in Pinole today, and I must say, she was incredibly sweet and helpful. This was my first time interacting with her, and she went above and beyond to ensure all my needs were met. I had several questions that I forgot to ask Amelia yesterday, and Stacy answered them all with patience and expertise. Her friendly demeanor and thorough knowledge made the entire experience seamless and stress-free. Thank you, Stacy, for your outstanding service! Mr. Miller (for visibility)

Super helpful and very accommodating! Amelia was wonderful and helped us through our process of transferring units. Facilities were very clean and put together, and I always saw somebody around for help if needed! 5 stars all the way around!

Amelia was very helpful answering all of our questions.

Jamayo was a great agent. He was kind and very helpful. He was able to answer all my questions

Good costumer service, Stacy is awesome ! Takes care of me Everytime I'm there

Stacy was great !!! Very helpful

Excellent service at this location 👏, prompt service , clean and reliable .

Stacy had excellent customer service. Took care of all my storage needs super fast. Highly recommend

Stacy! Great Customer Service. Wonderful personality

Stacy was great !!! Excellent service

Stacy very nice and helpful

Stacy is the best; the level of confidence she provides is unmatched! I know my belongings our safe here ❤️ peace of mind to the max

I had one of the greatest experiences at this particular Public Storage. Stacey who works the front desk was so helpful and knowledgeable with getting my information for my storage unit. I had a discrepancy with a promotion they were running and she was able to help me get the unit I needed and without any problems. If you want a knowledgeable and very beautiful spirited person. Stacey who is who you she ask for when checking in. She’s very sweet.

OMG!! Stacey at Public Storage was sooooo very helpful with my transfer!! She saved me $400 and my next payment is not due until July 1, plus I averted a unit increase by my transfer!!! I’m singing and rejoicing!!

Excelent servicié

Stacy was the BEST! She got us exactly the unit we needed and took the extra time to make sure we got taken care of. I've never had such a great experience getting a storage unit.

Renting with Stacy has hands down been the friendliest moving experience I’ve had to date! I know theres are a lot of storage facilities in the area but this location takes the cake. So happy I stumbled upon it!

Stacey has been exceptionally helpful and gracious. We appreciate her making our storage experience painless and easy.

Good customer service

Excellent service. Stacy helped me get my space quickly and efficiently even with computer problems

J was so helpful with making sure I had the right storage size that fit my needs.

At first I had trouble getting a hold of someone to speak with during business hours. However, the person who helped me to complete the process was very helpful at the Pinole location. I checked out two locations. I loved how clean the El Sobrante location were and expected the same at Pinole but was disappointed. The place is a bit run down.

Jay was so helpful with our reservation and setting up our storage unit! He was professional and went out of his way to show us the storage space and explain our rental agreement. He’s an asset to Public Storage!

my experiance at this pinole location with ESTHER GARCIA WAS GREAT, VERY PROFESSIONAL. THANKS, SHE WAS VERY HELPFUL

The biggest problem I have with this place is they randomly increase prices. Same size units, rented same time one goes up more than other. No logic.

J was very professional and helped me from start to finish. Thanks

I would like to once again thank "J" he was awesome!! Extremely professional and polite. Answered all my questions, Extremely knowledgeable. J went above and beyond! When I say this man need/deserves a raise, I mean it!! I can tell by how spotless this location is J takes his job serious. Again, HE NEED A RAISE! keep up the good work...

Jay was so patient with me! It was a mix up with payments regarding my daughter's storage. She has deceased and I gave notice of vacating! It was vacated 2 days before September!

Jay’s customer service was outstanding. He was very patient and helpful.

Jay was very helpful& gave great service w/a smile

Our PS rep guy Jose set us up quickly and efficiently with a big smile. Very friendly and professional.

I've been using public storage for years and they are always professional and courtesy..I would recommend them...

Stacy was absolutely amazing. she was helpful and friendly.

Stacy is the best. Very helpful nice great service with a smile.

Stacy is the most amazing manager the Public Storage has she’s very tentative to your needs and she make sure that everything is probably done all paperwork all storage units insurance is on target before you leave. She is the most wonderful person that they could have ever got to work at a job. Good job Stacy.

I just opened a storage at Pinole and this is my second time to talk to Stacey. She is the most accommodating and helpful person i ever met. She even helped me on completing the forms as my phone is not working. I am so stressed that i accidentally booked another public storage wherein i have always wanting to open the storage here. She is an angel. I would recommend using this public storage whenever you are planning to book one. My stress for the day is gone because this is the last on my list.

Had the most wonderful experience Miss Stacy was fantastic very personable informative and kind made my transition very smooth keeper give her a raise what you got to do more people should be like this at their jobs

Stacy was excellent in providing great service, super informative and superior quality.

Was provided a good orientation of the rental process.

I really love the area this facility is in and it is a safe spot and Stacy is a doll she is so much help

Businesses need more employees like Stacy…thorough, caring & efficient!

I need to take a moment to acknowledge Stacy. Stacy is awesome, and when it comes to customer service she should get more than 5 stars. She has gone out of her way on several occasions when we needed help with our storage units, and is very considerate when it comes to giving a helping hand. I cant say enough about Stacy, but that she is truly appreciated. Thank you again, Stacy for all that you do. My family and I have truly had great experiences, with having multiple storage units with Public Storage, and thats because of Stacy. Thank You.

Good services from Stacy

I had just come from another nearby storage company that wanted to charge me double. Not only did Stacy get me in and out but she was super helpful and knowledgeable about all my moving and financial needs. Friendly, patient, listened. The facility is well kept and Easy access in and out my unit.

Stacy was truly amazing when dealing with me. Hands down she is fabulous, easy to work with and very professional at all times. Thank you Stacy so much.

It was a pleasure, Stacey was so kind & helpful !

The young man, Zach, was very helpful and nice.

Stacy is amazing, friendly, welcoming & most off ver professional! She made our experience great with public storage! I am going to highly recommend everyone here.

Stacy was very helpful and very sweet (:

My experience at this public storage location far exceeds a initial experience at a different location and Stacy is amazing. She really goes out of her way to support her customers and provides exceptional customer service beyond expectations. Thank you Stacy I appreciate doing business with you!

Been there for over a year , great place to store your extra stuff . Great service she helped with everything I needed :)

Awesome facility. Stacy is super helpful and courteous. Highly recommend.

I frequently visit this location and have always felt welcomed. The staff here is super friendly and helpful. Even the tenants aren’t that difficult when full. That one lady Stacy, I believe she’s the sites manager, has always been helpful and available when needed. The site is very clean and easy to access.

Vevery nice services 👌

I had a great experince at this location very clean and very responsive esther was cery much help

Stacy the manager customer service is top quality and her kind courtesy to make sure my family feels secure is done with absolute excellence!! Thank you!!

Great people, clean and well organized

Stacy provided excellent customer service and really went the extra mile to assist my mom who is a senior and was very stressed about having to move to another storage provider but we were able to stay at pinole thanks to Stacy!

Stacey was great. She helped my mom with her account and made her a very happy customer. She went the extra mile to help her out, we really appreciate it, thanks again

I came in to purchase a couple of boxes and met the manager Stacy. She helped me get items to help make sure my items were taken care of. She helped me a lot. Very friendly. Highly recommend this business. STACY. Over and behind

I been here for about 4yr. And even now thru the covid 19 virus, they been understandably fair, under the circumstances. As of today this is the place you would want to do business with, there employees are a great help Thank you public storage.