Public Storage Self-Storage Units at 6007 Venice Blvd, Los Angeles, CA

I couldn't have had a better experience. 🙂

Elizabeth was wonderful She helped us a lot. She is an excellent employee with a lot of experience and knowledge. She did an amazing job

Jovan was very helpful. Made the whole process smooth and easy. Showed me the space before I bought it. Good personality and did his job well. Thank you 👌

Jovan fue un excelente persona me ayudó con mucha atención!!!

I’ve had nothing but excellent service from the staff at Public Storage, especially Ashley, who always has a smile on her face and a kind word to say! And Jovan as well.

Me gusta este lugar siempre me atienden bien . Muy limpio y la señorita Elizabeth es muy amable siempre me ayuda aquí cuando algo mis pavos muchas gracias

Elizabeth has great customer service ! She was very helpful

Very helpful and friendly. Jovan at the office answered all my questions helped me with the app and getting my access code. Very professional!

JOVAN, HE GIME EXELENT SERVICE...

Jovan & Elizabeth are really helpful kind super easy very responsive Fully recommend this place

The Venice Blvd. site is amazing! We have had a unit there for many years and always find the office staff to be friendly and incredibly helpful! Today, Liz assisted me with a number of issues and all I can say is she is awesome! Public Storage, she is a keeper !!!

Muy buen servicio de Elizabeth y Jovan la propiedad siempre esta muy limpia.

I always come here ro make my payment for another location. Elizabeth actually rented the space to me and she's been helpful and nice to see her once again good customer service

Jovan is really helpful and nice, I appreciated the help of everyone throughout the year I had my unit here.

Jovan great customer service! Thank You

Jovan did a great job! He was very informative of all our inquires and helped us secure the right space for our needs ! Highly recommended

Jovan was great, and had excellent customer service. He was very patient and helpful. If you're looking for a place to store your belongings. I recommend visiting Jovan here at Public Storage.

Jovan was a pleasure doing business with really personable guy definitely someone you would grab a drink or watch the game with!

Jovan was great, lived the service.

Elizabeth Got Me the Beat Price for the right size , excellent customer service truly helpful especially when needed

This Public Storage is dirtier than the last two that I was running from. Also, the manager is very nosy and uptight. He lives here so he’s operating after hours. I’m not sure if he’s doing anything anything illegal or not. Also, I made a police report due to the fact of some movers came and attacked me. He did nothing wrong when I asked him to call the police and he stated that this wasn’t his job. I say all that to say I own a clothing business. My inventory is here at this location. I’m here practically almost every day. That’s why I know too much about this management. This place is dirty elevators never work. They harass you about your bill even if you’re on auto pay, how long in your unit if it wasn’t in a great location certainly relocate due to the harassment. I’ve been feeling since I’ve been here this past year just know that the glasses and he’s a Spanic. He’s the only worker here that gives Public Storage a bad every other worker that Comes here and clock in put a smile on their face and really have a genuine relationship with the renters are the best women and deserve a raise a promotion because they have helped me a lot and I’ve seen them go out their way to help tons of other people, this man is literally doing the best he can to try to people for no apparent reason Not I’ve already filed grievances with my attorney and also I have contacted the news. As you can see here there is a major pest problem roaches. I just took the snapshot today hence why I am here giving this review because I am fed up. Something needs to be done. They need a better manager for this location and I believe the women that are working here should be in that position as opposed to who is here now

Jovan exelente servicio gracias

They have a great promotion going that you want to take advantage of. $1 special for your first month. You are getting a great deal. You can do the process on the phone by calling them. Which will be more faster than doing this in person. As soon as i arrived I was able to sign up and lock in my spot. The person handling the customer was perfect at making it a seamless process. The process only took 10 min from a to z to make happen. I don’t like moving around all but when I do this is the place to come by to. Feels like a maze getting the hang of the place. And you can do this process month to month which works out ultimately in your favor. Wheel chair parking and accessibility

Perfect customer service Jovan is nice and kind man . Storage is very safe and easy carry

Hi public storage I’m using public storage for so long time I’m just want to say the truth about this location finally I meet jovan the manager I get the best service ever in this location

Jovan was very polite and helpful. Thank you.

This location is great! Very clean and the employees are also so nice and always willing to lend a hand. They made our moving process so much easier! Definitely recommend 👍🏼

Jovan helped me get set up quickly and efficiently!

elizabeth was great in heling get my 2nd.unit

Elizabeth ,,muy profesional ,me ayudó con todo excelente para dar el formación y ayudar gracias …

Great service from Elizabeth she was excellent in helping our move be great ! Thank 5/5 recommend

Jovan , thank you !

Jovan

Best location in the area , if u need any assistance ask for Elizabeth , thanks for all help , property is clean

Elizabeth was very helpful in downsizing my unit very busy day today she very patient

Brandon friendly and helpful

I'm so delayed in posting this review, but last month Elizabeth was so helpful as my colleague and I did a major storage unit clean out and organize for our nonprofit organization event materials! She even helped ensure we were getting the best rate for our unit - and that was HUGE given we are a nonprofit (every dollar often counts!). While we do wish the facility was 24/7 access (hence the 4 stars not 5), the staff (particularly Elizabeth though!) have been 5-star level helpful and kind.

Great prompt service from Elizabeth. Thanks!

It was easy to rent my storage here. The space is secure because the loading area is behind a closed gate. Elizabeth helped me to find the best deal. 👍🏻

Today I came to visit this public storage to rent a space. I was well taken care of by Elizabeth, very kind and satisfied with her help.🙏

Best experience girl in the world Elizabeth thank you very much you got a five-star going here

Jovan was Very helpful! Highly recommend. Thank you for making the process so easy.

Great location next to the freeway , Elizabeth was helpful in showing me different sizes tha k you again

gracias a Dana and Elizabeth buen servicio de hoy me enseñarkn unidades y son muy Buena gente

Great customer service from Elizabeth

Great service by Jovan , property is clean and conveniently of the freeway.

Just wanted to give a shout-out to Dana at Public Storage! She was incredibly helpful, polite, and made the whole process a breeze. Thanks, Dana!

Dana was soo amazing!!! Very helpful and had a positive energy!! I highly recommend her

I recently rented a unit at Public Storage, and I couldn't be happier with the experience. From the moment I walked in, the staff was incredibly helpful and professional. They guided me through the different storage options and helped me choose the right size for my needs. The facility itself is clean, well-lit, and secure. I feel confident that my belongings are safe, thanks to the security measures they have in place, like gated access and surveillance cameras. The location is also conveniently accessible, which makes it easy to drop by and retrieve or store items as needed. I also appreciate the flexibility in rental terms and the reasonable pricing. It's great to have a storage solution that doesn't break the bank but still provides top-notch service and facilities. Overall, I highly recommend Public Storage to anyone looking for a reliable and secure storage solution. The staff's friendliness and professionalism really set this place apart, and I'm glad I chose them for my storage needs.

Elizabeth is great and helpful

Jovan was extremely helpful and knowledgeable making move in a pleasure.

I signed up for the storage online! When I went there to checkout the space, It was poorly maintained. The staff at the place were not ready to give me proper explanation or service regarding the situation of their storage spaces. At the end of the day I lost almost 30 Dollars (non-refundable) and lots of time talking to the customer care. I have no idea why they have a high rating. Somethings not right here.

Had an issue with the first assigned unit, Jovan kindly and quickly issued me a better unit.

Jovan was the best!! He helped me downsize my storage and save almost $100/month. Super easy process and awesome customer service!!!

Jovan was so Awesome. Best Customer service Ever. Thanks

Jovan is great

What makes this location 5-star is Elizabeth. Her assistance in making our storage experience a continuing success is her knowledge and willingness to help us in our frequent trips in and out of storage. Elizabeth is the best!

The staff here is nice , I come here all the time to make a payment for another location Elizabeth is always nice 😊

Good customer service Elizabeth was very gelpful

Rente un espacio y Elizabeth es excelente en su trabajo gracias por la ayuda

I recently got a storage.Dana & Elizabeth were very helpful and knowledgeable.This storage is very clean as well.I recommend this place.

Let me tell you about this place. Best customer service. I had the luck of being assisted by DANA. She is a sweetheart and really made my day. Her energy and smile can turn any bad day into a good one! DANA I hope you know that you are an amazing person. Keep it up and give that woman a raise. I will definitely recommend this location to friends and family.

Elizabeth was very professional and also very courteous! And helpful

A month ago, When I open my storage unit the customer service was great , really helpful and amicable, today I got a call about a pass due bill , I though that my account was in autopay and they are charging $10 dollars that were not charge when I opened the unit , plus $20 in late fees. I explain to the customer service representative and she was really rude, she didn’t let me talk and she hanged up. I called back and she was extremely rude and unprofessional treating me really bad. Terrible experience she treated me like I was a criminal! Just call ask for the CC and that’s it.

Elizabeth was very helpful and fast and friendly . very pleased to work with her.

This is by far the best public storage location I have rented at , the facility is maintained and it’s always clean. There is plenty of parking and it’s never too busy , I can go to my storage unit without a problem. The ladies in the front desk are by far the best part of this storage facility, Elizabeth is the best ! She’s always so helpful and answers all my questions, she always has a smile on her face and is always willing to help anyone. Her customer service is superb, if anyone need to rent a I recommend you speak with Elizabeth. I recommend this location for all your storage and packing needs.

Great customer service from Elizabeth I always come and make payment here with her and she always greets me with a smile and always has the property and restroom clean

Güzel

The best customer service Ever! The two ladies Jasmine and Elisabeth are great with customers. Fast service, great customer service what more can a person ask for!

I would like to share about this amazing young lady that works for your company named Jasmine. Her personality was phenomenal she was so helpful to me I'm an elderly person and she took her time with me and was not rushing me at all we need more people like her in this world God bless her and keep her Amen 🙏🏿

Love this place. Been renting my unit since 2016. Very clean facility and the staff is always so sweet. Nicole was very helpful with some questions I had on my account today.

Good customer service from Elizabeth I recommend her

Nicole was fabulous. Made moving so easy. Go see her!

Easy going in and out of public storage

Got good customer service from the twi young ladies at the front desk very helpful thank you Nicole and Elizabeth

Their business model is based on Fraud. After 6-months, they will increase your monthly bill. And then again 6-months later. The new rent for my unit is the same, but now it’s more than 2x. I should just cancel and get a new unit. Corporate criminals who create systems like this should be prosecuted for fraud.

Nicole is a fantastic manager and she makes this location an exceptional experience. She is very aware of what’s going on in the building and is helpful with customers. Thanks for making my storage needs at Public Storage less stressful through the hands-on style of management specifically at this location!

Great location, thank you very much to Jasmine for the excellent service!

Nice experience, recommend renting nice staff Elizabeth is very helpful thank you

Elizabeth is always helpful and patient /kind thank you

Gracias Nicole y Elizabeth por toda la ayuda, a mi siempre me gusta venir a esta locación hacer mis pagos

The staff at this Public Storage is amazing. Nicole was kind enough to help me coordinate with the movers, and she helped make a really stressful moving day a positive experience. Would highly recommend!

Nicole and Elizabeth were great ! Excited for my new storage

I had great service from Elizabeth.G She helped me with new account and great service

Great staff, Nicole was amazing!

I had a few concerns regarding my account and personally went for better clarification. Nicole greeted me with a big smile. She looked into my account and was able to explain and educate me on my concerns. It’s a big relief to come across someone that is Knowledgeable, understanding and caring! Thank you for the great customer service! You are appreciated!

Elizabeth helped us checking in today and the entire process was super efficient and clear. Location feels safe and condition is decent.

I went to discuss downsizing my unit and Elizabeth walked me through everything politely and efficiently. She helped me to find the size and price that I needed. Great service...!

Elizabeth has great customer service! I had so many questions and she was kind enough to answer all of them for me. thank you liz

Great service from Elizabeth :) almost thought she was the manager .

Terrible Experience with Unauthorized Move, Fake Signatures, and Lost Property! I am absolutely heartbroken and furious after my experience with this public storage facility. I wouldn't wish this nightmare on anyone.. I was informed of a supposed flood, but my 3rd-floor unit was unaffected, and I confirmed this with the staff. A week later, I received another email about the flood and was asked to check my unit again. When I called to inform them that I had already checked it and everything was okay, the woman on the phone told me they would be doing repairs. I explicitly declined, told her that our cell is fine since it's on 3rd floor, no need to move. Despite my clear refusal to move units, they deceitfully relocated our belongings to the 4th floor cell, faking my signature on paperwork and neglecting to notify us. They lied about emailing pictures of our belongings, and to top it off, they threw away our precious couch without a shred of remorse. Btw they raised our rent after 4 months we moved in on 34%. Do not entrust your possessions to this facility. Their appalling actions have caused immense distress, and I cannot stress enough the importance of avoiding them at all costs. STAY AWAY FROM THIS STORAGE AT ALL COSTS!

This place literally threw our sofa away without telling us even though we were paying in time. One day they emailed us saying that there was some leakage into our cell and we should come and check if the items are ok. Red flag 1 - leakage in a storage? What? My wife flew in to LA to check it and told them everything looks good. Now I’m back to LA today myself and when I came to get a couple things from it, the cell was empty with no lock. What? Aparently, they decided on their own to move our things to another cell, even though we told them it’s ok. They cut our lock and moved the stuff out, then sending us an email. Red flag 2 - how can the storage decide to move your stuff out? But this is not the end of it. While doing so, they decided to throw away our sofa for a reason that nobody was able to explain. What??? You had one job - to store our stuff. And you threw it away??? At that point we are unsure on what to do and are exploring various avenues. This it nuts. I’m so angry. Do not trust this space and get your items out asap. Upd: cherry on the cake - they sent us an email with a rental agreement attached for a new cell. And it has a fake signature produced by somebody from their team. Upd2: they didn’t let me into the new cell saying I’m not in the agreement. But this new faked agreement clearly has me listed too. There’s so much sketchiness, I’m very worried about the rest of the things we (supposedly) still have there. The same team (two women) today told me they sent us photos with the items when they were moving them. Of course there’s none in the email.

Ja Wanna was friendly, knowledgeable, and all-around fantastic. She explained everything, gave us great advice, and was so helpful. She's a superstar!

Nicole and Elizabeth rock! They always have a smile when I visit and happy to answer all my questions. They are a major factor of why I stay at this location. Can't thank them enough.

it's Sunday 330pm & we need storage! lucky to meet Nicole who showed us 4 units. None worked so she called nearest location w/PERFECT space. Thanks Nicole closest

Awful experience here. The elevator broke for multiple days, forcing my girlfriend and I to move all our things manually down several flights of stairs from the third floor in extremely hot conditions. We contacted customer service but were told "there's nothing we can do" and hung up on. The building in general is pretty dirty and there are bugs and rodents in the units. Just use another company, Public Storage doesn't care at all.

I have a had a great experience renting here. Elizabeth has always been helpful and friendly. Restroom is always clean as well. There is enough parking and it has never been too busy for me.

Very great service from Nicole and Elizabeth

I recommend this storage very nice and helpful worker , Elizabeth thank u for going above and beyond 🤗

Due to office down-sizing I selected Public Storage to store my furniture. I preferred to complete the transaction in person. Ja Wanna and Elizabeth are excellent ambassadors for the brand. Both women are extremely efficient, knowledgeable and considerate of the customer's needs. Thank you for a pleasant experience.

Elizabeth and Nicole were great really loved the service, highly recommend.

Dana is the best! She always has positive energy & always very helpful everytime I come by. Grateful for people like her.

Thank you elizabeth for your willingness to help us out. Great team!

I’m not a big fan of storages in general but Nicole and Elizabeth made the entire experience really enjoyable. I completely recommend this storage.

I have been with Public Storage for three years. The First two years the Company, under the leadership of the District Manager Mike and Property Managers, Nicole and Elisabeth, the team kindly helped me with a deferment payment plan. I never expected and I still can not believe their kindness, sympathy, patience and love when they called and saw me. The Property is extremely clean and run methodically efficient. A big Credit to Public storage at large. May God Bless you Richly.

Nicole and Elizabeth have great customer service! From the moment i walked in , I Noticed how well they both handled the customers they were with and found a solution to their problems. Once they were done they both greeted me with a smile and showed me a storage unit. The storage was super clean and smelled like fresh fabuloso, I highly recommend this location to anyone thats in need of a storage.

I thank you Elizabeth for your service you were great.

Elizabeth is a great person she's a awesome working young lady. She is very helpful with me what every I need help with she always is a available to help me and we always need people like that in our time of need. God bless you and you keep up with the great job that tou are doing for the people 🙏 😊.

Elizabeth was a great customer service rep. I had reserved a unit with a promotion, but unfortunately someone had gone in-person and rented it out, but she still honored not only the promotion but the monthly price I had reserved. She showed me the unit and clearly explained the process of moving in/out, paying the monthly rent, and using the gate access. She was very friendly and helpful throughout the whole process. I had been looking for spaces for a few weeks and was planning to wait a few more days before deciding and renting, but the price and the excellent customer service sold me. Edit: Had another great experience with the reps at this location. I had let the time get away from me and did not realize I was arriving with a uhaul of stuff right before closing. I realized when I wasnt able to use the elevator. Nicole informed me that they were about to close, but if we could get the stuff up quickly, then she would allow us to go up. We got our stuff in in about 25min. She did not have to give up her own time for us, she would've been well within her right to turn us away, but instead she allowed us to quickly get the stuff into storage. She was an absolute saint.

Elizabeth has been soooooo helpful to accommodate us to our needs thank you so much great customer service!

Nicole was welcoming and very polite while getting me all set up for my reservation. Definitely should keep her around !

I am very satisfied with the customer service I receive and the help I get from the employees as well as the manager. They are always there to help.

Elizabeth was so wonderful. She caught me when I was entering the storage unit to let me know I needed to change my access number. She didn't have to do this, but she went above and beyond. I've only had good experiences at this Public Storage location

NICOLE WAS A VERY PROFESSIONAL DESK PEOPLE., KIND AND FRIENDLY. NICE PLACE TO RENT.

Nicole was awesome

Excellente servicio de Elizabeth y mug limpio gracias

My experience here at Public Storage was excellent. Elizabeth and Nicole did a tremendous job assisting me with my storage. They’re both very professional, knowledgeable, and efficient. Thank you ladies for making it less stressful.

Elizabeth has great service always enjoy coming here thanks to her

Great public storage location. The facility is very clean and tidy and very well protected. Staff is doing a great job and providing an amazing service, especially Elizabeth!

Nicole is great she went out of her way to help me. I'm a satisfied customer. I'm going to tell everyone to come here if somebody needs a storage. Thank you so much Nicole you ROCK.

Elizabeth and jose they were extremely helpful to me when I come in and there here its great to have people that take the time to help others in need of help. Thank you so much keep up the great work

Great customer service

Nicole y Jose yo. Pienso. Tienen. Un. Rervisio. Bueno. Son. My. Amables. Para. Con. Uno. Un. 10.

The fourth floor doesn't have AC and it feels like hell, and also when raining it's flooding, they increase the rent with no warning