Public Storage Self-Storage Units at 1917 Long Beach Blvd, Long Beach, CA

Muchas gracias a keylie por ayudar me crear una reservacion y agarrar mi unidad. Gracias por ser respetuosa y muy profesional. Gracias por todo!

Muchas gracias a Keylie por ayudar me con mi reservacion y agarrar mi unidad. Es una muchacha bien respetuosa y bien buena. Muchísimas gracias!

Muchas gracias a Keylie por ayudar me con mi unidad y con la applicacion de Públic Storage. Es muy respetuosa y tiene muy bien character. Gracias por toda su ayuda, de verdad lo agradezco mucho!

Many many thanks to Keylie, she is extremely kind and helped me create a reservation. She was able to explain prices and was very detailed. Totally recommend. She was so helpful and helped me a lot in my time of need. Couldn't have asked for better service.

Keylie, Very Much Her Outstanding Services ✌🏿. She is very kind and so helpful. Very professional. Always smiling.

A huge thanks to keylie for helping me out with a reservation and securing a unit. She is so sweet and kind. Lovely personality. She helped me with the months rent and discount. She is the best.

Staff very helpful!

Good location, very clean, lots of availability = tons of discounts. Carmen assisted me, helped me find my locker, and was very helpful throughout the process. It’s a bit of maze but what storage facility isn’t? Another great thing about this location is that it’s next to king taco because you’re going to want to treat yourself after moving all day.

Super nice customer service Carmen Merced Was very helpful and assist me with every needed.

Carmen had customer service. Very attentive and accommodating!

Thanks Darlene for being very helpful with a smile I'm a client from new york and flew across states to be helped and ahe was awesome friendly and greeted me with a smile. I loved her personality she was awesome she deserves a raise. Thanks Darlene your great.

Carmen,Darlene and Letty were very nice and helpful they all are great workers snd deserve a raise thank you all for your help and kindness

After some confusion about unit sizes all went rather well. Frank was a great agent helping everyone on such a busy day. Thank you Frank.

Not my favorite location, but the office staff is phenomenal! The two women who take care of this place, Carmen and Darlene, are fantastic. They are so personable, helpful and friendly, that it makes driving here worthwhile. They keep a close eye on all customers and activity, make sure all needs and met, and all questions answered. We enjoy the trips in to see them and do recommend giving them a try.

So I went to Public Storage at Long Beach Blvd and a co- worker named Darlene Moreno help me so much she had good smile, friendly, and looking represendable. She gave me information about what type of storage I needed and what where options and she help me understand all the rules and deposits and what kind of storage she recommended for myself she gave me a tour around the place and she was talkative, outgoing, and helpful. Darlene thank you for helping me and your patience and helping me understand thats the type of people we need in the workforce helping other people with a smile and being friendly. 😊

Carmen and Darlene where super friendly, helpful. Darlene took us to view the storage unit made us feel welcome and made the process so simple and easy for us to switch units. Thanks so much to both ladies!

Thank you Darlene and frank for making my rental easy and fast. You gave 5 star service. And made my rental pleasant. Thank you for giving me exactly what I was looking for and going beyond.

Thank you Darlene for your great customer service and helping on making our move smooth and easy and giving me what I was looking.. always with a smile and friendly and acknowledged customer service. Thanks again.

Iam very with my customer tjat Darlene gave me today. She went out of her way to help me out and she put a a big smile on my face. She exceeded my expectations and im so thankful to have darlene help today. She greeted me with a smile and had me leave with a smile and feeling blessed. Thanks again darlene and mike for the positive feed back.

Darlene and Carmen have great customer service every time I come in they always waive hi to me and ask how I am doing great service!

Our visit was amazing we were treated with respect and Carmen went above and beyond Thank You Carmen for the great customer experience

I recently had the pleasure of interacting with Carmen at Public Storage, and I must commend her exceptional service. From the moment I walked in, I was greeted with a warm and friendly demeanor. She took the time to understand my needs and guided me through the storage options available, ensuring I found exactly what I was looking for. Her professionalism and helpfulness were truly impressive, and her knowledge of the facility was top-notch. Carmen not only provided outstanding customer service but also went above and beyond to make the entire process smooth and stress-free. It's clear that she takes pride in her work and genuinely care about the customers. I highly recommend her service to anyone in need of storage solutions.

Carmen is such a pretty human being she listen to me and what I am going through and she made me laugh in such a dark space thank you for your help

Carmen has been very helpful when renting the unit and for everything she has great customer service will Def recommend

Darlene deserves a raise. She was very detailed and went above and beyond to make sure we understood all the information and policies. Carmen was super sweet and helpful too. But darlene needs that raise !

darlene has great customer service when she rented me my space right now and she just did a great job and was very sweet the entire time !!

Darlene is AMAZING! Very knowledgeable and kind. Made me feel very comfortable. Spent the time to make sure I had everything I need. She deserves probation and/or raise

Mike & Darlene were so kind and helpful, thank you guys! 😊

I moved in today and had an amazing experience! Darlene and Mike were absolutely amazing, friendly, and professional. I feel safe in the knowledge knowing that employees such as themselves are working here. Everyone should use this public storage in Long Beach!

Darlene and Mike Were So Helpful And Friendly They Helped Me Sort Things Out Go See Them If You Need Storage‼️🤍🙏🏽

Excellent service and great price! The management is always willing to help. Very clean and secure.

Ive been renting here for 2 years. Darlene & Frank they are always so sweet & kind they are like family now. They are always there to help me out especially with my recent robbery, they helped me sooo much. I am really grateful for their service and knowing that I have a trusted place to have my things safe. Thank you alot. Im really thankful 👍

Great service from. Frank and Darlene giving information and when to do payment on time . Darlene was on top making sure customers need more information or Help with payments. always friendly and polite and clean service. !!!

Muy buen servicio al cliente .. Frank and Darlene

Very friendly and professional. Helpful, and efficient. Very informative, best customer service, and made my fiance and I feel comfortable using their services. Highly recommended for in the area. Mike and Crystal were the best help.

Carmen and Darlene have made my first storage experience the best. They’re extremely helpful and nice. If I ever need a storage in the future I’d be sure to come back to this location.

Carmen is a really sweet person she helped me out with my unit

Jasmine has improved her services over the many visits in my nearest public storage area, I had received only amazing customer service from jasmine as well as other employees.

I wanted to leave a review for Jasmine Moreno she has amazing customer service and was very polite

The employees at the front desk were very very helpful. Love public storage.

CARMEN AND DARLENE WAS VERY HELPFUL IN ASSISTING ME WITH MY PROJECT

Muy buen servicio el señor Mike

Me gustó mucho el servicio de el señor Mike Martínez me ayudó me atendió bastante bien es muy amigable fue muy servicial en todo momento en la línea telefónica y en el storage

Mike helped me out! Love his energy :)

Just wanted to say thank you Edgar for helping me out.

Great place to store your belongings. Clean. Rodent and bug free.

Shawnda was very helpful thank you so much

Have used public storage throughout the years, had the best experience @ LB with Carmen. Incredibly patient with customers, she has a great attitude, and knows what she is doing. PS - you have a great team leader out here in the LB. Carmen made the experience easy on a tough day.

Mike Martinez was amazing in helping us get the right unit we needed. Definitely recommend to others.

Mike Martínez took care of us great service I will be returning thank you again

If I could give this place a zero I would . This place is infested with rats . I placed my belongings here expecting it to be safe and boy was I wrong . Please they need to close this place up ASAP.

Mike was AMAZING , he went above and beyond, deserves a raise !!!

Good customer service frank nd Mike

Carmen is an outstanding worker! She was kind, professional and answered all of my inquiries. So far she is the best in costumer service! I’m very happy this service. Big thank you!

Mike was so helpful with my new unit!

Liz me ayudo mucho el servicio al cliente fue muy bueno nos enseño las unidases que quisimos ver y a escoger el espacio perfecto para nosotros tambien Frank fue muy hamable

Mike Martinez was very helpful And polite

Carmen IS SOOOOOOOO AMAZING ! She is GREAT DEAL ! HIGHLY RECOMMEND ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ SHE WENT ABOVE AND BEYOND. HER CO WORKERS SPOke HIGHLY OF HER WHICH MADE ME FEEL SO COMFY!!! She has great energy and that always MATTERS! THANKYOU CARMEN ⭐️ GOD BLESS YOU ! GREAT CUSTOMER SERVICE !!!!

Always a great experience with Carmen & Liz. This is my second year with public storage, easy to deal with.

Carmen and Frank are very nice and professional great service

Great customer service real professional appreciate the team work.

Carmen is a very good worker & have very good customer service skills, I just love doing service with her....

Liz was fast and nice and respectful

Carmen was the associate who helped me and she made my experience great. Easy to talk to, very helpful. I found places closer to my home but glad i picked this one. Thank you Carmen.

Thank you so much guys, Erick and Frank help me out a lot today they’re fantastic! I love this place

Frank and Erik have great customer service.

Son muy amables y muy serviciales atentos y te brindan ayuda Gracias Frank y Erick por buen servicio al Cliente.

Carmen helped me out with my rate I'm very happy with her customer service she also is very sweet any time I see her she is very nice all the time. Also Frank and Erick are professional in the way they handle my naive approach. They show lot's of patience with me. Thanks you Guy's are the Best ..And they all greet me With a big Smile. ALL The time

Good service helpful people(Carmen). Definitely will recommend. Can't forget Frank

There’s rats in my storage unit and now I have to find away to get rid of things. The insurance only covers $250 and it’ll cost almost triple just to get everything removed from there. Luckily there was some things they didn’t get to, but it sucks that I thought my stuff would be safe and I’m paying all this money.

I truly wish I didn't even have to write this review, but storing my items in between moves here caused me to lose out on hundreds, perhaps thousands of dollars due to damages caused by rats. Not mice. Rats. I know they were rats because I saw a dead rat with my own eyes. I will spare you the image upload. When I had my movers unlock my unit after about 2 months they immediately smelled the rat urine and noticed rodant droppings, but that was not it. Upon further inspection we noticed there were tons of items that were also chewed up. When I went up to the front desk, they were basically like "yeah..." and encouraged me to reach out to the insurance, which I had on the unit directly from public storage. What a mistake, they basically don't cover off on anything. The notice said $250 worth of damages, the mattress I had to toss due to rodent urine exposure alone was over $700. I had no food in the unit, just furniture and clothing. Nothing that would attract the small creatures. If you are thinking about storing here, I hope you read this comment and save yourself of the same misfortune.

Awesome Service, Very Much Appreciated Janine Carmen and Edgar!

Buen servicio al cliente muy amable carmen . Agrego estoy triste mi primera decepción ya las 10:15 y cerrado tengo desde las 9:30 esperando y nada

Carmen is very sweet and always helpful I've had a unit here for more than 3 years and out of all the Property managers she is the best one yet she isn't rude she is very sweet

I have a very busy day ahead of me as I am moving and packing and I hoped that my trip to get boxes would be a quick and easy experience. I walked into this Public Storage and immediately noticed how much cleaner it was than my last visit. I was greeted by friendly employees Frank and Carmen, and they helped me in a quick and efficient manner, even helping me to load my boxes into my trunk. Definitely a step up from previous experiences with this type of task.

This place destroyed ALL of my expensive belongings, Now there has been these black bugs and this weird round bug that I have crawling everywhere in my apartment. My nice previous apt that I was racistly put out of( after living there for 16 years) we had NO bugs of any sort, and NO PETS were ALLOWED 👏💯🧐😁 Nobody can convince me that this storage place is CLEAN 😖🤮🤬STOP Lying 🤥 If I would have known this storage place was this NASTY 🤮🤬 and FILTHY I would NOT have put any of my belongings in this place 😣🤮🤬.

The Public Storage on 1917 Long Beach Blvd. is awesome & highly recommended it. The staff there are great and kind especially carmen

Had such a great and quick experience at this storage in Long Beach. I tried to reserve a storage and Edgar contacted me right away. He provided me with so much great information and helped me tremendously also answered all my questions. He also made sure that everything worked out for us.

My former roommate and I decided to come here to store our belongings. Darlene made the process easy for us and I would like to thank her for her service!

Disgusting. After storing our things here for a year we opened up the unit to find that rats/mice seem to live in there full time. The entire property is filthy and smells like urine. Nearly every box and container was chewed into, furniture ruined and mice/rat poop on every square inch of the place. This place is a massive waste of money and if you value your belongings you will go somewhere else.

I came in for help with the Public Storage App and got incredible assistance from Justice. Very much appreciated...!!!

The Public Storage on 1917 Long Beach Blvd. is awesome & highly recommended it. The staff there are great and kind especially Vivian! As most public storages treat you as if you’re just $$ Vivian actually treats you as a human being! She greats you with the biggest smile and answers all your questions patiently to make sure all your storage needs are met. All the staff there are great but Vivian is definitely a reason to store her items here. I wouldn’t look any where else

Just signed up today, got a killer deal on a storage unit, Carmen at the desk was fantastic, thanks alot!

the thing is this, they almost help u

My experience here was Amazing the front staff was on it and provided more than enough information on renting out a unit I would recommend this place.

Great staff who are very helpful

I would like to share that my experience was great and I really appreciate Carmen and Darlene’s help because they were very understanding, likeable, very nice, polite and I really appreciated their help. Thank you two for helping me out and making a day worth living.

Very nice people, Carmen was very sweet and professional

Very courteous young lady great soul. We love her. She’s the best.!!

The staff working is wonderful try to make sure all is well. Out of their control and I mean out of control rat problem. I open my unit to rat poop all over purses, clothes eaten through. The girls tell the owner who does nothing. Take a day and tent it people will get over it when they find out why one day they couldn't get in their units

Thank you for your time and all your wonderful help Darlene! You took your time with us and answered all our questions. I will definitely be recommending this place!

Thank you Deborah! I always have an amazing experience and excellent service!

Carmen and Darlene were heaven sent. Very good and clear communication that made my move a lot easier! I appreciate you ladies!!

Thank you so much Darlene for everything you helped us with on Tuesday. Your transparency, personality, and customer service were top tier! The fact that you went above and beyond and went the extra mile just out of the goodness of your heart spoke volumes, you are greatly appreciated!

My spouse and business partner need to rent a storage unit to move our business from the Valley to LBC. So, we rented a storage unit at this facility yesterday and paid for it at the same time. When we tried to check into the unit today, Darlene (one of the property managers) refused to let us check into the unit. She refused this even after we showed her the reservation number and unit number. She said that because one person's name was on the credit card who paid for it and another person's name was on the reservation. After I got out of work today and called to ask what happened, they were extremely rude on the phone and said we never tried to check into the unit today. When we told them there is video recording evidence of us being there, they then changed their story and blamed the situation on us. They told us we must have messed up and not told them the correct check in information (it's just our names which clearly they could look up). They said there is no audio recording so it's going to be their word versus ours. They then started yelling at us on the phone when we asked for a refund of today since we weren't allowed to move in today. We informed them that we are going to refuse the credit card charge and will not be renting there. They continued yelling at us, so we hung up the phone. Never seen such incompetence and rudeness. Choose any other storage facility.

Been storing at this location for some time now and every time I’ve need any assistance Carmen was so helpful and very professional she’s awesome

Such a great place and a wonderful employee Vivianna - helped us find another public storage that could take us Definitely 5 star service!

Shasnfa and Eric were wonderful

Different size storage space for you to utilize, nice and cool inside.

Idk what’s happening but no one is here and the storage is locked on a reg bus day. Drive an hour to get a medically urgent item from storage and I can’t get in…

Sales associate CARMEN she is super helpful, friendly and knowledgeable and knew exactly what I needed to accommodate my storage needs I wish every storage experience was like this one unfortunately this was the first best storage experience I ever had. I believe all employees should have this type of etiquette.

Terrible Rat infested!!! NEVER RENT HERE IF YOU ARE SMART!!!! NEVER..

Everyone was super friendly and helpful!! Viviana helped me find my unit. Overall great customer service.

Great storage place . Would recommend 10/10

The process was easy and the staff was super helpful!

I only gave 4 stars because of cost, otherwise pretty good.

Great service

Beware storing your valuables in the basement area. There has been a lot of break ins. I am a victim to these burglaries & not much is being done to prevent them. Maintenance on some of the storages should be made especially if there's any kind of opening into the storages. They climbed into ours wire should be placed on all storage units to prevent these burglaries.

Clean and well maintained storage facility

The worst. Been try charge me since I moved in. Moving out immediately. Dirty as hell. Just nasty.

Unfortunately I spoke to fast about carman working at public storage. She was informed that I didn’t no longer want insurance coverage for my personal belongings as to see that this place randomly goes up in price on your storage unit, and her and I was talking about how they had been having break ins, and these thieves were breaking the guests locks and stealing their personal belongings. Why a week later, mind you my storage unit was on the second floor in the middle of the property, and when I went to go retrieve my belongings only to discover my lock had been broken and my belongings had been stolen and went through! The lady that I reported this to was also rude, her response was it looks like it’s all trash anyway! Such disrespect! I believe this is an inside job by the employee. They are the only ones who have information on which units have insurance and the other ones that don’t. And carman has been the only person that has helped me while storing my belongings there, it’s said that she would be apart of this type of behavior! I will never recommend anyone to go there!

There are homeless people loitering and even entering the property and there are no security cameras. Overpriced with no security. I left my car in storage and there were cockroaches in the garage.

No one working to help customer

Units are accessible from the top. Someone climbed into my unit from the top and stole several items. When asked if they had any camera footage they said there were no cameras where my unit is... And I pay nearly $200 a month. I'm OUT

Carmen was amazingly helpful. Very informative with our rental agreements and move in and everything. 10/10 would recommend!

we had this place for many years, every year the fees went up and they do not keep the place clean. I told the front desk that in our unit someone threw a bottle on top with something that looked like urine. Many months we keep telling the front and they never did anything. Fees keep going up, the place was getting more dirty, nothing was done with our request so we moved. We had to trashed so many things due to dead mouses, urine, and feces. Save your money and go some where else.

Hate the hours. Opens at 9:30 and closes at 6pm. The hottest times of the day and have a storage on top floor, no air conditioning so I can't go to storage until winter when it's not as hot. Other than that Staff has been nice and facility is clean. They could offer a trash can to throw small stuff out. I do like that they offer

Crystal helped me out today best service from her

The staff are never in the office and there are a lot of bug roaches in the units they be walking in the hallways .

Public storage is a rip off with how they can change there prices at any given date or time I hate it it's like they want you to lose your things I was very unhappy with public storage . And for you veteran's out there they don't tell you though, I was told when I cleaned out my storage the only they can't do to a veteran is they cannot put your things up for auction I was told that by a public storage employee.

Thank you so much for your good customer service. You are awesome 👍

Thanks Darlene for all your help thanks for getting me the right size at the right price you were a great help and friendly.

Carmen and Darlene are so sweet and great every time I come in they help me out and always have smiles on there face great !!!!

Carmen and Delilah (I believe that was her name, sorry if wrong) were very helpful. They both made the sign up process easy. The customer service was fantastic here. I would recommend this location because of their service alone. Thanks y’all.

Thank you darlene for all ypur help and info and for gwtting me the right size for the right price.. Ypur were bery helpfil and great.

Thanks Darlene for all your help and making my move in easy and smooth.

Carmen made things simple and easy. Thank you

Carmen She was really helpful and nice nice customer services

Outstanding Service , Carmen is great 👍 !

There’s storage facilities, and then there is Public Storage on Long Beach Boulevard. Best in class. If you have the privilege of meeting Justice and Darlene there, consider yourself blessed. They exude excellence and whenever they are faced with chaos, they maintain composure. Justice, you are the man, dude!

Darlene was such a great help and showed me exactly what I was looking for thanks Darlene for making everything easy and some. Great customer service.

Best storage experience EVER! Thanks to Darlene and Carman for their help. They went out of their way to accommodate me. Thank you. 🙏

Omg Carmen was Amazing. I called her two weeks ago with come concerns about my storage unit because I lost my keys. She was very empathetic and helpful. Carmen relieved me of so much stress because I flew all the way from Georgia and when I arrived she even remembered me. Very congenial and helpful. Stay amazing Carmen.

Thank you Carmen she was so helpful and sweet great service!

Thanks Darlene for all your help.. you made more in easy and fast.. great customer service with darlene.

I had excellent customer service with Darlene. She was amazing.

Gracias por ayudar Suly

Awesome service ! Thank you Suly and Darlene.

Thank you justice for being so sweet and helping me ! Great customer service

Darlene is great! Friendly and efficient

Darlene was very helpful and knowledgeable.

Carmen and Darlene were super helpful!

Thank you Darlene and Carmen for making my transfer easy and showing me my available options. You girls are great 👍

Thank you Darlene and Carmen you girls ! They were so nice and welcoming! Great customer service!

Thank you Darlene and Carmen for all your help and making my move in easy and fast. Highly recommend this public storage and great customer service.

Darlene very helpful thanks. 👏

Very good attention and Carmen was so gently and nice. Highly recommend this place.

Public Storage on Long Beach Blvd has the friendliest and most helpful staff working there. I always receive great customer service when I'm there

I sure like the customer service very professional and very understanding and go out of their way to help.. Never had any problem here

Carmen helped me with finding a perfect storage unit she was very sweet and perfessiobnal at the same time !

Carmen and shemeika are great help and really patient they made it Very easy and and quick

carmen and shameika are the greatest customer service they helped me out so much i love to go in there with there smiles and happiness great service!

Darlene is such a sweet girl and very professional she's made my moving process easy and stress free love the service!

Carmen was great leading me thru all the process thank you for everything guys !!

Carmen and darlene were very welcoming and perfessional they made my experience wonderful great service

Darlene helped me , she was very reliable &’ understanding about my budget towards getting a storage . Id 10/10 recommend it for you .

I went in there the other day to see if I’d be able to purchase a storage unit and the lady in the front Carmen helped me and she was very nice and helpful and walked me through some of the things I didn’t really understand.

Carmen is a great worker everytime I come in she's very helpful and sweet! What a great worker!!

Carmen and shemeika are great employees they helped me with my storage needs great service!

I've been a tenant here for a long time and I've never had a worker greet me or ask me how my day is everytime they see me like Darlene. She is very curious and always asks if I need any help. I wish more people could be like her.

Thank you Carmen for helping me out, was effortless and quick. Thank you again

Carmen is always nice and friendly I really like her customer service def recommended

Carmen provided excellent friendly service, very knowledgeable and easy to understand, she covered all aspects of the rental contract with clear understanding

Carmen is great she always helps me with everything she needs a raise she is great she always is happy and helpful I wouldn't have a storage if it was not for her

Friendly customer srvice,super fast,and good price,from carmen

Carmen and Justice where amazing Great customer service I love it Make the moving experience excellent

Carmen has the best customer service!! We love her!!! She is so helpful and kind. Thank you, Carmen!!

Good area