I had the greatest experience with Agustin! He smiled the whole time he was helping me. He was over the top. Very helpful and I'm glad he was working today! He made a situation that might have been stressful for me. A enjoyable experience instead. Thank you, Agustin 😀
Thank Juliana for all your help
Excelente lugar y excelente atención al cliente gracias Agustín que siempre está para apoyar y ayudar a la gente
I came to our storage to collect some decorations for my office and it was a hot day and had so many boxes to carry. It was a crazy day! I received a call from one of the kindest ladies, Juliana. She advised me that she found a key that I must have dropped. I came into the office to pick it up and was greeted with such kindness! I was frantic that I had lost a key that I had no idea! She and the other sweet gal made me feel so relieved! I'm so grateful that are truthful people left in this world and Hope she does not go unnoticed. Thank you again Juliana! 💖
The dude at the counter was acting like he was above everyone and trying to make decisions he didn’t have a right to make smh
First of all, I want to say thank you to Agustin for helping me find the adequate space that fits my needs. He explained everything and made the process easy and fast. I did not have a reservation coming in, so as a walk-in customer. I've had a great experience ☺️. Thank you, Public Storage, for obtaining such great customer service driven people. You can tell when someone has passion for what they do and they display it with their actions.
Juliana helpful thank you
Thank you, Juliana, for going above and beyond. She is amazing at explaining everything to detail and makes sure you understand, and whenever you have any questions, she's always there to help and assist. I am not tech savvy, but because of Juliana, now I am able to open the gate with my phone!!!!!!. A great customer service personality always deserves to be recognized. Thank you, Juliana !!! And Public Storage for having Great Customer service.
Agustin and Juliana were very helpful in answering all of my questions. Friendly staff and great attitude goes a long way.
Thank you for the one of a kind customer service.
Hi friends! I'm hear to let you know that PS employees really do care. Edna was able to help me with a billing issue literally 7 minutes before closing. She took her time and was professional and kind. Thank you Edna!
I went to do my payment and Jazmín Was really nice and frindly amazing service .
Thank you Veronica and Jasmine! I truly enjoyed your customer service with my rental. You made the process easy to understand and were very helpful.
Mikeisha was so amazingly helpful today! I truly enjoyed her customer service with my rental. Service with a smile.
Thank you Juliana wonderful service !!
Juliana y Jazmin son muy amables. Me ayudaron con mi cuenta y contestaron todas mis preguntas. Muchas gracias muchachas.
Keisha was so helpful! She was amazing!
Juliana and Brandon me ayudaron a rentar muchas gracias
Juliana was a good help and I appreciate it thanks for being there!
Julie was so sweet. I came very nervous on needing a storage space right away and she was able to help me by simplifying the rental process. If i had to do this again with her, i would! :)
Meikeisha Gunn was amazing and helped me so much today. I really value when people have integrity and are kind. I am very grateful for the help in setting up my unit.
Juliana provides outstanding customer service. As soon as she sees me she greets me by my name and a huge smile. This young lady is always up and down making sure everything looks great and she really cares about her customers. It's service like the one Juliana provides that keeps me here.
Went in yesterday to inquire about a unit and I was attended so quickly. Edna and Juliana found me the perfect unit at a decent price inside the facility.
Juliana and Edna are the best thanks for your help
Thank You Juliana and Edna
Excellent service by juliana and edna
Juliana very helpful always willing to help
Juliana was very helpful thank you for all your help.
Josue was very helpful and provided me with all the information I needed. Juliana was wonderful as well
jackie was helping me out very nice customer srevice was excellent she deserves a promotion
It was my first time at a public storage and was very nervous with the process but Juliana was super helpful and made it a great experience. She was super patient with me and very polite. I would definitely recommend this place!
Juliana provided me with great customer service.
Juliana is simply the best. The customer service she provides always exceeds my expectations. Beside this is by far the cleanest public storage I’ve visited.
Thanks Juliana.
Thank you Juliana good customer service
I like this location. They are very professional and helpful. The front desk is very polite and Ashley was very helpful.
Called because I received an email saying that my payments were going to increase by about $50 for September and needed to ask about how to go about cancelling my space. I spoke with Juliana and she offered to see if I would qualify for to keep my payments the same. Thankfully I did and my payments will stay the same for a few more months, giving me some extra time to figure things out. Juliana was very friendly and extremely helpful. Thank you Juliana!
Juliana me ayudo muy amable
Juliana has been helpful it's been a pleasure coming in and speaking with you. I appreciate you being kind with me.
Juliana is helpful thank you for your help
Gracias Juliana por el buen servicio
Excellent costumer service. Thank you Julianna!
El mejor servicio al cliente. Juliana es muy amable. Yo y mi esposo estamos bien contentos con el storage.
Went to rent a space to Park trailer again they advertised a certain size when I got there they said oh that won't fit in there the trailer was well under the size again advertised falsely
The storage is super clean and the staff is excellent but Rafael is above and beyond an excellent employee. He put extra effort in to keep me here and I really appreciate it
Janeth provided excellent service and was able to secure my storage space within less than 5 minutes. I have rarely seen as efficiency and dedication, and I say this as an attorney who has practiced law for almost 1 decade. I recommend Public Storage in Granada Hills without any reservations. Vlad R. Ghenciu, Attorney at Law
Excellent service, Janet went out of her way to help us get the space we wanted. She called us back to let us know the space was available and walked us through the whole process to sign up. Very professional and efficient. Thanks Janet
I was helping my cousin move his stuff in janeth was very helpful good customer service
Janet gave me information about the storage units.
Excellent crew at this storage location. They are always very friendly and accomoodating when you need help. This location is way better then the location I had on Desoto Ave. I am here a lot, and I aways see them busy taking care of the facility and making sure its clean and presentable.
Opening the gate from my phone is a big plus especially on rainy days and in freezing cold weather. Just connect, click on open and drive in. Its hassel free!
Janeth was very helpful and very professional and with a great attitude. She is knowledgeable and willing to answer all my concerns. Thank you very much.
Excellent customer service, always clean and really great area!! Juliana is the best 😃
Really clean and organized beautiful place I love it.
Great property and even better services/- specially Juliana is fabulous and friendly.
Janet was absolutely helpful to me in accessing my unit and informing me details I needed to know. She showed a willingness to be helpful and accommodating and I greatly appreciate it. Thanks Janeth🙂🙂🙂!
Janet was very helpful when looking for a unit. She happily showed me a few units and I found a great 10x10. Everyone here was very friendly, professional, and helpful. Any questions I had, they were able to answer.
Quick reservation and helpful stuff.