Public Storage Self-Storage Units at 11510 Jefferson Blvd, Culver City, CA

Patrice I am spending you this post just because. Keep being the person who you are Patrice. Every time I go to the storage unit and if I happen to see you, you always greet me with a “smile”. I appreciate the customer love you always show me. If there is anyone who is looking for a storage center to rent a storage unit from, I “ HIGHLY RECOMMEND “ going to “ Public Storage, located at 11510 Jefferson Blvd, Culver City, California “. Ask for Patrice , she is THE BEST. The property is extremely clean. Management really takes pride in keeping the property clean. The storage center is located in a very safe area. Patrice thank you again. Til we meet again, GOD BLESS YOU 🤲🏽🤲🏽🤲🏽🙏🏾🙏🏾.

10 Stars to Miss Patrice she is a great help

Thank you so much to Patrice for all of your help today

Patrice is phenomenal. Very knowledgeable, personable and professional.

Patrice is a wonderful employee with great customer service skills and is extraordinarily helpful. Thank you Patrice!!!

Patrice is awesome. The elevator was taken up by movers and she helped me get to my unit by stairs. A++

Thanks Patrice for all the great customer service you provide to us on a daily basis. I’m happy your here now Please tell Public Storage not to move you from this location so far your the BEST

We were helped by Patrice and she was wonderful! So friendly, so helpful, and she made our experience really easy and painless (and we had soooo much stuff).

Patrice was absolutely amazing! She was so helpful and personable. Would 10/10 recommend!

Patrice promptly returned my call. Took care of me when I inquired about the rent increase. Great customer service! Thank you very much, Patrice.

Public storage staff need improvements when it comes to customer service. I will focus on the personnel that went far and beyond to assist me. Patrice was clocked out when she came to my rescue on "code troubleshoot" . She went back, reset it, and gave me a new code, all after the facility had closed. Ashley helped me register over the phone, when the property manager told me "I can't do this over the phone". Public Storage ladies "You Rock!!! PS men, learn from these ladies. Patrice and Ashley should get a promotion, or at the very least, a raise.

위험한 장소 입니다. 이곳을 사용하지 마세요. 창고 사용 대금을 1월달에 $100.00인상하고 8월달에 요금이 또 올랐다고 한다. 도독놈 소굴입니다. 경찰이 뒤를 봐주고 있고 경찰뒤에 민주당이 뒤를 처다보고 잉크하는 것 처럼 느꼈다. 나에 소장품을 조금식 조금식 흠쳐 갔으며 나를 1년간 출입을 하지못하게 했다. 미친 사장이 운영하는 창고입니다.

Thanks Patrice for always being so helpful !

Thanks Patrice for all the Great Customer. Appreciate all the help thank u so much.

Patrice did an excellent job! She helped us out when we were lost and did not know what to do! We need more people like Patrice In the service industry!

Thanks Patrice for the amazing service

Great service by Leo

Update to my review of a week ago... I am back at Public Storage and am happy to see a rolley cart. However, after speaking with the people in the office, I was told that there is only 1 cart at this location, where there used to be 4 carts. I really hope that there will be more carts in the very near future as this is a large and busy storage facility, and having only 1 cart is not nearly enough. Older Review- a week ago- Our company has 3 units of storage here. We have been here for over 10 years. We have never had an issue with this Public Storage locker location. They keep it clean and safe. This past Saturday, we showed up to organize one of our lockers and we're informed that there was an issue with the main building entry area, by one of the unit renters. He had walked around the property and did say that he did not see any of the units behind, the security doors, compromised. BUT, all of the rolling carts that everyone uses for our items were stolen. There were no rolling carts at all, so we weren't able to do the organizing that we had planned. There were 2 young ladies that manned the desk, MANTZAand DAISY. They were great. They did a visual inspection of the property while we were there, they communicated what they knew to their customers so we were not in the dark and nervous about security. They were very, very professional. When we finally left after about 1.5 hours, they were reviewing the camera tapes and talking with the police. At no time, did anyone feel that we were in danger. THANK YOU MANTZA AND DAISY FOR YOUR PROFESSIONALISM, YOU BOTH WERE/ARE AMAZING. PUBLIC STORAGE, PLEASE REPLACE THE ROLLING CARTS FOR YOUR CUSTOMERS AT THIS LOCATION WITHOUT A LONG DELAY. Thank you for your response Public Storage!!

Patrice was an AMAZING help. A+++ Customer service.

Daisy was amazing! She was able to help me out lower my bill for time being! Definitely recommend her to get customer service!

Very helpful staff

I am very satisfied with daisy work ability and she is really nice and the office smells really really good and it didn't take long I'm satisfied thanks!!! Moving out today and I just want to say I'm completely satisfied with Daisy. She is beyond amazing and professional. Thank you Miss Daisy Mae

Excellent Daisy Daisy

Received great customer service from Daisy! She is simply sweet and so kind. Thank you Daisy for always helping me and being so patient with me when I make my payments.

Thank you Daiay for your amazing customer servi6

Daisy and Patrice the staff of public storage help me with the process of reserving a unit me.

Daisy was awesome!

Daisy es una muy buena persona en atención

Addendum: Great place to store your belongings! All of the daytime crew is very helpful and knowledgeable, unobtrusive and respectful/respectable. I had an issue with the elevator, and magically...when they showed up it immediately started to work again! Sorcery? No, all in a day's work! Thankfully, no issues since then, they had the elevator guy talk to the elevator gnomes about allowing people to elevate in order to alleviate the elves, who were all evading trolls. Addendum: Daisy is the BEST!

So I went into this location because it's close to my house, I was looking for a storage and wanted to know prices and the girl I believe her name was Daisy behind the desk was rude and honestly felt like she didn't want my business. Her attitude was horrible she was no help at all. This move is already stressful enough. Over all bad experience, definitely going to another competitor.

Daisy im so halpy was so excellent she helped lower my rent good... I was moving to extra space but helpes and i stayesd thabm hiu

Thank you so much Patrice for the great customer service! You made my day so bright with that amazing personality you have. Public storage did amazing hiring someone like you.

good customer service from daisy thank you

Good service from Daisy 🌼

I was very happy with this facility and a particular thank you to Daisy, she is great at her job!

I had a great experience with the Daisy these past weeks. She helped me with checking out of my large unit and also is keeping a look out for a smaller unit space. She know the units pretty well. Great PS team. Thank you!

Gracias Daisy y Issac por el gran servicio.

Daisy Great Awesome

Daisy is amazing. She made the process so seamless. Happy to be part of the PS family

Patrice and Daisy was very helpful in my time of need. Thank you Ladies!!

I had a great experience with the team Daisy and Patrice! They helped when the online process stalled and they know their units. Good clean spaces. Great team.

This is an update! As of March 28, 2024. This particular facility’ would be great if it were supervised by people who actually cared about customers and employees. They are terrible! Tony Gradford, and Bilal are a major disappointment. Bilal tried to make me pay a $200 increase like I didn’t know they were only increasing the rent from $509 to $609. Gradford pretended to help me about the extremely bad customer service I endured from his regional managers. Then he began ignoring my phone calls and messages. Neither of the two could not even take a few minutes out the day and show appreciation for their employee who was making them look good. I never mailed a letter to corporate. I have yet to get any response or acknowledgment. This company is a sorry excuse for a business. And they RAISE YOUR RENT EVERY SIX MONTHS!! Don’t rent unit 2015. There is some sort of fluid leaking into the unit that they claim to not know where it came from. I believe it has happened prior to me renting the unit but they are acting as if it never happened. Do business with this company AT YOUR OWN RISK!! I’ll tell you this. If it wasn’t for Daisy and Victoria, whom I met last year in September, I would not have had a good experience with this storage facility. Daisy has done an exemplary job by offering me stellar customer service! She’s gone beyond what was required to insure that I left the facility feeling happy that I chose this storage company to house me and my family’s belongings. Victoria accomplished the same thing last year when she went beyond what is required. Unfortunately, I endured a very terrible experience from THREE regional managers yesterday. They single-handedly put a sour taste in my mouth. I was treated in a manner that is worse than disrespectful. I felt like I was being bullied and harassed and low key intimidated by their titles and uncaring disposition. I thank GOD Daisy was there to help remove the ugly sting that the three regional managers, Myra, Julia/Julie and Baloc, caused. They were terrible examples of customer service. They’ve demonstrated what customer service should NOT be if you want to have a successful business. They also set a terrible example for their employee. After that horrific incident by the three regional managers. Daisy showed respect and consideration which caused me to not reconsider continuing to do business with Public Storage. Same applies to Victoria. Prior to meeting Victoria, last year, the customer service at this location was truly to be desired.

Daisy is amazing. She is always friendly and helpful and always on time. Daisy made the experience very easy. She is by far the best manager.

Daisy and Isaac was very helpful today and assisted me with my gate code information today. Very helpful manager

Daisy was very good person she was very kind and hopeful and patient and she was loving to work with and understanding. I was very satisfied. Super good job.

Thank you so much Daisy for always helping me when I need assistance. You are truly an example of what customer service should look like.

Good customer service Daisy

Daisy was do helpful and cheerful

Came in to buy boxes earlier this month Daisy was the lady that assisted me. She gave me all the promotions that they have going on. She went above and beyond exceeded her customer service. recommend this place they have 30% off on bundles

The service was excellent. Customer service done by Daisy is very excellent and I would highly recommend going there again

Great place! My van was broken down across the street, and I had rented from the wrong location online, but Daisy was a great help, got me my refund minus the admin fee, and put me up in a space equal to the other one at a discounted price! Wow! Thanks again!

Great news from the front office staff, who made my stay here even better thank you. Daisy

Daisy is an amazing worker and provided me with correct information unlike the other manager who helped and gave .e false information. I recommend this location.

El mejor servicio con Daisy que me atendio despues de las 6 para cinseguir mi storage el mejor servicio.

Daisy Mae Hernandez is the new manager of this location. And thank God she is. She proved to be a better replacement than the previous one, who was a guy. Unlike the previous one, Daisy is much more helpful, straightforward, knowledgeable and downright friendlier. I felt with the previous one, he was witholding information so you can say he's really not that customer service oriented. But with Daisy, you never have to think twice about getting the best deal and service with your transaction--- she is just that transparent! And I noticed that the restroom was clean and smelling good since she took over. So if you want excellent service and someone whom you can trust to prioritize your needs, perhaps you should consider this place instead among others!

How great to get the personal and pleasant kind of service I received from Daisey. So nice to work with, professional and polite. Great experience.

Daisy is a great addition to this facility. Please make her a trainer!

Me gusto el servicioque me atendio Mrs Deisy

I just wanted to take time out to say that I've had ups and downs with this location, but overall the managers here have been so helpful and thoughtful. Especially the current manager, Daisy. She was considerate as she assisted me in moving from one unit to the next. She helped with size options, price shopping, and even looked out for me the day of the move when she knew I needed a cart. Her brand of customer service is the very reason people choose one company over another and Public Storage would do well to do everything in their power to hold on to her. Thank you Daisy from the Davis family. We truly appreciate the way you went the extra mile when were experiencing some tough times!

Daisy has given the best customer service!!!

Thank you Daisy for the great service today.

Daisy was a great help whom helped with my storage needs. Daisy was excellent 💯

Thank you Daisy for your great customer service!

Not much of a give a review type of guy but im honestly AMAZED!! I left a voice-mail asking if someone could please give me a call back concerning my rent, long story short not only did I receive a call in less then ten minutes maybe not even five minutes which is already great but the manager named Alexandra had already taken care of my concern and that truly is the meaning of outstanding customer service. Thanks again.

Thank you for your help Yesenia & Danielle

Thank you Sosa. We have been customers for years. It was a pleasure.

Eric and Sosa were awesome. Good vibes and genuinely helpful. This public storage customer service is better than most, I appreciate that.

Thank you for your help Sosa.

Thank you Eric for the fast and amazing service!

Eric was very helpful and acknowledgeable! He went out of his way for helping me and providing me with great direction and guidance. Being a new customer Eric was extremely helpful through it all.

얼마전에 이곳에 같은데 직원이 나에 얼굴을 보고서 들어가는 비밀번호를 마음대로 변경했다. 그래서 경찰에 신고전화를 했는 911 경찰은 끝내 오지 않았다. 7년간 사용하던 창고에 나에 가족 이사짐이 모두 들어가 있고 내가 평생을 수집한 물건이 다 있는 장소다 . 그런데 나를 들어가지 못하게 직원 마음대로 창고 열쇄도 뜯어내고 다른 좌물세로 변경하고 키는 나에 친형에게 1나의 열쇄만 전해주고 나에게 열쇠를 주지 말라고 했다. 내가 창고 대여비를 줄대는 고맙다고 하고 나에 물건 도난 신고를 하려고 물건을 감사 하다고 못하게 들어가지 못하게 한다. 경찰도 나에 이야기를 들으려고 하지 않는다. 도독놈 들과 같은 편이다. 경찰에 신고를 하고 경팔이 와서도 창고에 직원 에 이야기를 듣고 아무 말없이 그냥 간다. 내가 신고를 했는데 나에 몸 수색를 하고 나에 말은 듣지도 않는다. 말도 않되는 일이 발생했다. 세상에 이런 경우는 없다.

Eric is the rudest, smart mouthed, bitter person ever! He hates his job and it’s obvious. He’ll pick and choose who he’s courteous to and will even talk about other customers with the ones he’s cool with. Save your money go to the storage down the street.

Eric is the man!!! Super kind and helped us out a ton. Can’t recommend more highly

Eric helped us enormously and showed genuine human support when we were struggling to move all our things.

Eric is always so helpful and nice

Eric was awesome. Helped me get acquainted with the space and the app, and was very helpful in answering any questions or concerns I had. A+ customer service!

I have been using the storage for almost a year and it is safe, secure and clean. Eric, the property manager, is very kind, professional and helpful. You will be very pleased with this facility. I really like the access hours here from 6am to 9pm, longer than other storages.

Thank you victoria for all your help

Great help from Eric. Thank you

Eric is the best! Personal, professional and always courteous & helpful!.

Eric was a great help Also Victoria on my second visit.

Was helpful, attentive, and available

Had a wonderful experience at this location! Eric was so sweet and helpful. We needed a storage unit for our daughter’s belongings while she goes to college and Eric answered all of our questions thoroughly.

Thanks to Eric for all the help today on my move out. Great customer service!! 5 stars

Set at the top right thank you for your help headache very good good good service. Thank you always recommended thanks. All right and then you’re gonna hit post at the very top

Let me just say, Eric was the absolute best! He communicated effectively and was empathetic towards our situation. 10/10 would highly recommend Eric for his tremendous customer service!

Thank you for your help Eric. I highly recommend this location for storage.

The employees at Jefferson are very professional and helpful especially Eric who has gone out of way several times. Gold star in customer service.

Erik was excellent! Thanks for your help!

Nice and clean place Eric was I big help thanks again

Eric was professional and courteous and extremely helpful. Thank you for the great customer service.

Eric was Extremely helpful and patient throughout the entire process

Great service Eric, thank you for your help.

I had to mess with the new kid on the block. Victoria was awesome, the place was awesome, and they made us feel comfortable about leaving all of memories there.

Eric was awesome and very knowledgeable!

Eric thank you so much for your help today. Service was just great. Also Victoria, their new addition is great!

Thank you ERIC and Victoria, you two were wonderful,so very helpful and kind . The Best!!!

Ask for Eric. He’s great

Amazing experience with Eric! He is awesome!

Awesome service by Eric and Victoria

Myra, was an amazing host making sure I downloaded the app and she also was kind enough to give me options, like the manual access code incase I have phone issues. I overall enjoyed my experience. Thank you again!

Fantastic job! Very helpful with the whole process.

Eric was great!!

Eric is great! He is so fantastic!

Thank you for your help Eric

Absolute worst experience with a storage company that I have ever experienced. I reserved a unit on June 1st for move in on June 6th. I arrive at the property on said move in date to sign the paperwork. There is no management on site and the doors were locked. I call the office with no luck of getting a hold of anyone. I waited over an hour at the location with another frustrated costumer. I finally get a call from a random number at 5pm later that evening. I missed the call and they didn’t even bother to leave a voicemail. I call back as soon as I figure out who called me. The lady on the phone THEN tells me that the storage unit I reserved is no longer available…. What? I ask why and she tells me that someone ELSE reserved the storage unit that I reserved DAYS ago. How does that even make sense???? She tells me it’s because they paid online and I chose the option to pay at the location on my move in date and says there is absolutely nothing we can do. What is the point of having the option to pay upon move it if it’s does not guarantee your reservation? You’d think that if I knew my reservation wouldn’t be guaranteed unless I paid online that I would have paid online. She couldn’t give me a straight answer and quite frankly, she sounded like she couldn’t care less. She then tries to up-charge me into renting a bigger unit for double the price of the original unit I reserved literally DAYS ago. So now I’m sitting here with ALL of my home belongings in a moving truck with absolutely nowhere to go because Public Storage didn’t uphold my reservation; which, to me, STILL makes absolutely no sense. I call costumer service and she is even shocked at the situation I am going through with this location. She gives me the phone number of the district manager in hopes to resolve the matter. I then call the district manger. She doesn’t answer either (no surprise there). I left a voicemail YESTERDAY and she has YET to return my call. So now, 24 hours have passed since I was supposed to get my unit and I am completely left in the dark on no fault of my own. I have never had such an unprofessional experience with Public Storage. This location needs to re-evaluate their reservation algorithm and, quite frankly, their employees. 0/5 stars if I could.

Clean, safe, nice facility. Friendly staff. Was happy here for over a year, with the occasional small rent hike. Then it jumped more than $100, to over $400 for a 5'x15' space. I moved to a facility down the street, where I'm paying less than $175 for roughly the same size unit. On the last day I looked up online a 5'x15' at this exact Public Storage; $230. So if I moved out, and moved back in as a "new" customer, I'd save around $200. Public Storage as a company has no loyalty to their long-term customers.

Eric was hands down very helpful from start to finish. Made the process of of renting a unit as smooth as possible.

Daisy is amazing! She is the person who will greet you, check you in and hand you the keys to your unit. She went above and beyond for us and even found us a better deal and space for us. We only wish we can store our things at her location just so we can experience her amazing customer service! You’ll be happy you chose her location.

Eric was extremely courteous, helpful, and personable. When I called he was so helpful and walked me through how to get the online rental completed. He helped me get all set up and even showed me to the unit. Great guy definitely recommend this location to others.

Eric is amazing! So helpful and really looks out for the customers.

Eric was amazing and extremely helpful

Eric was a great help and made the process very smooth

Eric at Public Storage was Great. Absolute wonderful experience having moved from Florida they made my entire process easy and convenient.

Eric did a great job helping us set up our unit! Everything was explained very clearly and the process was efficient

나는 이곳을 5년넘게 사용하고 있다. 그러나 얼마전 흙인이 나보고 지금 이곳에서 나가라고 소리소리를 지르고 혼자 방방뜨고 너에 창고인지 확인해야 겠다고 열어라 그래서 열쇠 를 열고서 문은 열지않았다. 나보고 너무오래 있었다고 나라라는 거다. 오피스는 오후5시 까지 손님은 그이상 사용이 가능하다고 이야기 했는데도 아니라고 특유의 액션를 하면서 신경질을 냈다. 그래서 나는 일를하지 못하고 나와야 했다. 난 911에 신고를 하고 차별아닌 차별을 받았다. 경찰은 사무실로 가서 시간을 확인하고 저 가드에 말이 맞다고 했다. 그동안 이용 시간이 변경됐나 ! 아니면 직원이 사기를 쳤나 의심 뿐이다. 그래서 경찰이 온김에 나는 한가지 더 부탁을 했다. 내용은 작년에 이곳 장고중에 작은것을 더 렌트하려고 했는데 다른 누군가가 나에 이름을 사용해서 창고를 랜트 중 이였다. 그 사람은 내가 살고있는 아파트 매니저의 남편입니다. 나는 신분도용을 받고있다고 하면서 확인을 해주세요. 경찰은 다시 사무실로 들어가서 직원에게 물어보고 나와서 나에게 그런일은 없다고 했다. 그럼 또 직원이 경찰에게 거짓말을 한 것이다.... 할수없이 나는 뒤돌아서 집으로 온 기역이 난다....

Thank you Daisy and Leslie for all your help!

Leslie was very helpful and friendly, and I'm an auction buyer, not even a customer Clean facilities easy loading. Thanks again.

The office manager, Leslie is an outstanding resource. She patiently assists in every aspect of a rental and tries to provide the best monthly rates. Leslie goes beyond just working a desk. This employee makes Public Storage a great place!

Leslie is a great employee. Very helpful and attentive. Thank you Leslie for helping us during this process!

Leslie is brilliant. She was very helpful.

Leslie is the BEST!!! She always helpful and incredibly professional. I’ve been a tenant at this location for too many years to remember and I have to say she’s a value to your company.

While I am frustrated with the near doubling of my fees last year by Public Storage, I am giving a great review to this facility because of the property manager Leslie. And yes, I realize that the pricing comes from the corporate rather than the facility; but it is hard to separate the two. Personally and professionally, I have been renting from this Public Storage periodically over the last 20 years; my ex-wife and I had a retail website. But only under Leslie's management have I received a courtesy call to prevent late charges from being placed on my account. Leslie is professional and explains the policies and the rationale behind them. She provided me with account alternatives as potential cost savings, and when I complained about the fees doubling, she requested to lower my expenses. If there were a professional courtesy that Leslie could extend to me as a manager, she would offer it. It made all the difference as I was dealing with divorce, litigation, and the closing of my business. Another point: I received incorrect information from other employees because they made assumptions about my accounts based on company policies. Leslie always looked at my accounts before advising me; therefore, her direction was always correct. If you want to be taken care of, ensure you know when Leslie is available.

Thank you again Maritza for your great customer service! It’s always a pleasure to see you.

Maritza was great! Thank you

Leslie and Maritza were amazing when I came to make my payment. They have great customer service!! Thank you girls!!

Leslie is always here and always helps me. She is very informative and provides 5 star service every time I am here. Thank you Leslie for being the best at the property, God bless you

We had the pleasure to work with Leslie. She is very knowledgeable about the facility and processes Public Storage has to offer. Extremely helpful at all times. The building itself is clean and structurally sound. Happy with our decision to rent here.

Leslie is an outstanding employee. She has a professional appearance, and attitude. Also, she is extremely positive, and detail oriented. Leslie is able to do her job quickly, and efficiently, too. With all that being said, she deserves a pay raise, and/ or promotion. God bless, Leslie because she was able to get my husband, and I a storage unit. Again, Leslie is an amazing employee, and provides good customer service, which is hard to come by, especially today.

the elevator was out for 2 days. there was no alternative offered except to carry your storage boxes up the steps which is completely unacceptable. so I left my stuff in the hallway. I told her about it when I left and the next day she told me she was going to have it thrown in the trash.. I mean go figure. not only did they not have monkeys to carry things up and down the steps for people waiting but the people that did work there would take a two-hour lunch break, close the office so two days out of three that I went, there was no one there . they were not cooperative n o r helpful. anybody with an elevator can get it fixed the same day we all know that so this storage place..... let me drop up there and give it a it's got a one you don't want to come here

The place is always clean. Leslie is an amazingly competent, friendly and responsive property manager. She has made my storage experience one that I have enjoyed. I just had a great experience with Maritza. She was soooo Helpful when I was paying my rent. Noticed high rent increase and helped me w it as I am a looooong time renter. Very efficient, knowledgeable, w super customer service skills. An employee to be Commended! Thank you Maritza!!

I paid my bill today at public storage and the sales associate Miritza was so polite and such a big help. She was able to wave my late fees. Thank you so much Miritza for your very kind jester. I appreciate you. 🙂🙂🙂

Maritza is super affective at her job. Her customer service is awesome. Super helpful!

Maritza My experience with Maritza was 100% .

Leslie was awesome. Super efficient and answered alllll of my questions. Super efficient and she gave me ideas on how to maximize my space and save money.

I had an issue with my rental fee and was having difficulty finding someone to help resolve the issue. I went to the PS office where my unit is located and Leslie helped me enormously. She was able to resolve the issue. Leslie is not only a star, but a five-star.

Muy buen lugar para rentar? Lesly ! da muy buena información sobre el lugar y tiene muy Bonita actitud!...

Eric was a champ! Best customer service I’ve seen in a long time. Great to see someone that cares about their job. Easy in, easy out…this place is great!

Really appreciative of the great customer service at this Public Storage location. I was having trouble with some billing issues and Leslie, the super helpful and friendly property manager, was able to assist me over the phone and resolve my issue.

Great service, one of the best storage places i’ve ever done business with. Was stuck in the middle of a move. I called them and we got my unit over the phone,

Feel not safe(many strangers walking around). Staff seems nice.

We rent units all the time for client storage, and this location was my best experience with Public Storage thus far. Usually such a headache, but Leslie - the location manager - was a big help. Everything was thoroughly explained, we got the spaces we needed reserved right away, and moved in hassle-free

I’ve been here with for many years and they have always helped us out, moved around to a few different units depending on the size we need. Leslie at the front desk is very nice and always able to answer any questions I have. We plan on staying here for a while, best storage units on the west side!

Leslie was very informative not only with her location but the surrounding area. She gave a complete clear explanation of prices and dimensions. Great service!

I have been at this public storage on Jefferson in Culver City. I have always had great customer service. Leslie is always helpful and very knowledgeable. This location is kept clean and easy to access my unit. Leslie is the best

Harry was absolutely profesional and informative! He sure helped us with a storage for our business. Facility is clean, great parking space and modern access to elevator and to your storage unit!

Leslie is always super nice. Always helpful and very informative

Leslie, the property manager, was the BEST. On top of her sh*t. She keeps a good eye on the property and is very nice. I felt like my things were secure and all of the entry ways were easy to use. Also, lots of parking here.

Leslie always gives excellent service. Excellent facilities!

I have been a customer here at Public Storage in Culver City for a long time and I have not met anyone like Leslie. She mirrors what true customer service is all about. She is kind, extremely knowledgeable about the services. She'll bend over backwards for the customer. She treats me like I'm a family member. To be honest, i don't like the price that my unit has gone up but the reason I'm still here is mainly because of Leslie. I know that my possesions are in good hands, not to mention, the facility is always clean. She should have been promoted long ago. She should be getting bonuses every quarter. Once my business scales up, I'm going to offer her a job and she'll be able to work remotely as well. Public Storage needs to appreciate this employee if they are not. Thank you Leslie... Russell

Leslie was very helpful made the process easy. Couldn't have asked for anything more

Leslie from day one she was really helpful explain everything with details! best customer service by Leslie.

Leslie was very knowledgeable and was very helpful. She made our rental process very easy. Highly recommend her and this location

Harry is the best at this location he is always trying to make sure that we are Satisfied with the service we are paying for

I am pleased with public storage. Leslie is phenomenal !!! Always very attentive . If I could give 10 stars I would . Thank you Leslie .

Leslie Is always a 10. Always helpful and helping me.

Leslie was SO helpful! I needed a second unit and she was able to get me a great price and the unite was super close to my original. Thank you again!

harry who works as a back up to original staff at this location is extremely courteous and proactive . his customer service skills are rare in today's market. He smile is contagious and hopefully he will continue to learn and move up in the company.

I had a phenomenal experience with Harry. His attention to my concerns was so well received. His knowledge on how to help people was great. Thank you, Public Storage, for this role model employee. He REALLY IS AWESOME!!! I wish he was here every day. Thank you, superstar Harry!!

Leslie who works there is fantastic. I needed to complete an account ownership handoff - and she made this process simple and efficient. She is accommodating to our moving trucks, which is appreciated. She takes great care for the way the facility is operating.

We've had the best experience with this location! Leslie has always been very flexible when it comes to our moving trucks, not only with accommodating space for them but also gracious about the time it's taken us to move things in and out. They also were very quick to notify us of a possible security issue with our unit. Everything turned out to be okay, but I really appreciated their transparency.

Incredible service by manager Leslie. Needed to rent a unit very last minute and she was so helpful in securing the right size unit that very day. Also huge help when I needed access to a dolly after the office was closing for the day. All around top notch service and secure location. Very easy to work with and would definitely recommend!

Bien amable fue leslie! Gracias por ayudarme Leslie!!

I was moving stuff through my unit, and coincidentally I saw Robbie who i previously saw working at another facility i rent at in inglewood. He was as helpful as he was before. Property is still well run as always

Starting with the setting up the phone call initially then Leslie had called me up to confirm asked me if I had any questions and since this is contact with she asked me if I liked to meet and I go over any questions or concerns I may have or we can just talk about it on the phone. Why decide to meet with Miss Leslie because I want to know who's watching over my stuff. So less than I set up appointment for Sunday today at 3:00 p.m. and she was here waiting for me 3:00 p.m. Sharp she showed me by the facility she gave me option she showed me at three units explained the pros and cons as far as not so much cons but just things to look out for in a good way. Unless it was very professional and I appreciate that she wanted everything detail for detail again that's professionalism and she gave me options which I love options are a wonderful thing. So yes my overall experience with public storage and Leslie was A1 thank you Leslie

Leslie is amazing!! She is the cutest, nicest and most energetic employee I’ve met who provides excellent customer service at the facility. I stored here for a while & she’s always been very helpful and always called me back when I wasn’t able to get a hold of the office. She holds down this location & I am extremely thankful to have met & known her for the time I’ve been storing. I hope Public Storage really appreciates her as the hard working and outstanding person/ employee she is thank you Leslie!

I just want to say that I've been storing my things for quite sometime and every time I come Leslie has been so helpful, so pleasant, and makes a point of saying hello and if there's anything I need or can help me with. I mean I don't get this kind of service when I go to the bank or even when I go to a restaurant. Anyway I'm so happy she's there because I look forward to going to my storage.😁😁

The customer service at this place is outstanding thanks to Leslie! She is so friendly and accommodating to her customers and it’s always a pleasure returning here because each time I leave a satisfied customer! Great job Leslie!

I arrived at Public Storage I was instantly greeted by Employee Leslie! She made things easy for me by giving me helpful information about units at Public Storage. Way to go Leslie!😁

I came to check the prices out and wasn't disappointed. Very friendly staff.

I really appreciated Relief Manager Cole's service and attention to my requests.

Cole is the man, so helpful and knowledgeable! Gotta see Cole...

Convenient location. Clean and well maintained. Friendly staff with excellent customer service.