One of the worst storage location.
Customer service sucks.
Restrooms dirty most of the time.
Elevators broken often.
Araceli was the sweetest!!! I wasn’t for sure on getting a unit here today but with all of her patience and consideration… I left with keys in hand and knowing full well that my belongings were going to be safe ❤️
David, Dale, Aracely were awesome. I picked the right storage for my stuffs. Very helpful and explained everything thoroughly.
I recommend this place it's clean, safe and great customer service thank you Araceli.
Natalie was more than helpful and helped with all 4 storage units. Recommending storing with PS. We love this location best service
Friendly and helpful staff. Much easier than i thought!
David hizo un buen servicio y recomiendo.
Luke and Araceli were very professional, courteous and helpful
Highly recommended.
Great deals and service. Natalie was very professional and helpful
Facility is clean and prices are great. Natalie was great
Natalie was extremely helpful and the facility is clean
Araceli gave amazing quality service. She beyond and above
Luke was courteous and helped me get a storage unit quickly, while helping several other people that came in and out the office. Very personable and helpful! Thank you!!
gate closes 5pm every day who does that?!
Araceli was a great . Very Helpful made my Experience a good one ! Thank you Araceli !
Very good and safe facility.
Aricela was incredibly helpful and made the whole process easy and quick. The facility I’d very clean and easy to navigate.
I loved the place and Araceli was really patient showing me the place. Great service
I went to get a storage unit and both Gabby and Natalie were very friendly and helpful. They provided all the answers I needed, and I was able to quickly sign the paperwork. The facility was extremely clean and that made me more at ease. Great service was provided!
Gabby and Natalia at the front desk were very friendly and knowledgeable. They were able to get me in and out quickly.
Great service at this store! Gabriella, an excellent professional, very sweet and helpful, helped me find the best option for what I needed to store my furniture and items. Excellent store and staff. I highly recommend it, thank you!
Gabby was very polite and helpfull I completer my rental today
Gaby was most helpful and took care of everything for me
I received great service from Araceli and Gabby thank you for always being kind and providing excellent customer service . I recommend renting at this location.
Gabby provided exceptional customer service thank you so much For your help
David me attending muy excelente personas como el deberian tener las compańias
Quiero agradecer a la señorita gabby por ayudarme con unidad en otra tienda. Se tomó el tiempo para ayudarme con mis pagos automáticos y también me sugerio bajar la aplicacion de public storage. Ahora es más facil aser mis pagos. Gaby es una empleada dedicada y se asegura que toda persona tenga un muy buen servicio. Les recomiendo este lugar 👍
I really want to come on here and Thank Araceli for making my public storage experience extraordinary! I appreciate her for taking her time to help me when I was stressed out. you're awesome!
Tengo mi unidad en otra localidad pero gabby me ayudo aser mi pago. Gabby tomo su tiempo para ayudarme a realizar mi pago. Muchas gracias señorita Gabby
I've been impressed with the Public Storage and team...in particular, Araceli helped me figure out space required and made it all so stress free! I hope my 'stay' here is as effortless as she's made it to set up! Thanks Araceli!
Aracele is the best! Great storage facility
Gabby provided exceptional service at Public Storage, attending to every detail with professionalism and care. Her dedication and meticulous approach ensured a smooth and efficient experience. She truly went above and beyond, making sure everything was perfectly organized and handled with precision. Her excellent service made a significant difference.
This location is spacious & on point for making things easy. Gabby was a huge help & was able to get me situated asap, if you’re in the Newport area looking for a storage; this is the one for you.
Gabby was great today helping us with our storage. I have been a long time customer and she took good care assisted with me with my app
Great service from gabby she help me make my payment thank you lots
Muy buen servicio por parte de Araceli (creo que así llama) detalles, información muy bien detallado
I rented a space gabby was wonderful. Place very clean and great service thank u
I highly recommend this place . My first time renting a unit and I was amazed how easy the process was. Manager Gabby helped with my rental she was very informative and showed me the property around very clean property. !!!
Gabby was very helpful . She took care of me and my Autopay.
Estoy completamente complacido en lo Me atendieron a Storage principalmente por lenguaje que es español la persona de la que más me ayudaba se llama Gaby Natalia. Excelente servicio. Gracias a a futuro. Los puedo recomendar
Gratis customomer servicios fronteras gabby we use storage four couple years I highly recomend this place
I want to share my experience just because gabby went above and beyond with rental process. I had a difficult time completing my rental online. I called and manager gabby helped me over the phone. I was so stressed but she was able to help me with the process . Thank u gabby !!
I rented a space couple weeks ago and I just wanted to let public storage that I’m happy with the great customer service gabby provided. Very professional she answered all questions and quoted me a great deal on my storage unit. I originally reserved a 10x20 but ended getting a 10x15 I save money. If you want to rent a space for the right price please ask gabby for help she’s great !
Buen servicio de parte gabby
I completed a rental few days ago I was really stressed with the moving process but Gabby help me with my rental the process was quick and easy. Gabby took the time to show me my space and provided a pushing cart. I can't thank her enough. 10 starts if possible
I have been a Public Storage customer for over 20 years at this location. The service I received from Gabby last week was outstanding. Thank you , Gabby. I really appreciate your help!
Thanks to the wonderful Gabby & Natalie here, staying after to allow us to finish putting stuff in storage, New rental very understanding, thank you,
Ive been a long time customer and my rent went up gabby help me put a request to hold my increase. She help me with my storage needs. Grrqt customer service ever thank you so much.
So thankful for all the support and help I got , Natalie and Gabby helped so much. The facility was clean and easy to reserve
Very nice place to keep your storage
I had a great experience here at the Newport location. The whole process was easy, Gabby and Natalie were very helpful and informative. I’m more than happy with the experience overall.
Natalie was very knowledgeable
I had a great experience at this location gabby assisted me all the way! She answered all my questions very informative than you so much for you hel gabby your a rock star ⭐⭐⭐⭐⭐
David was awesome and helped so much!!
Gabby was really helpful and Natalie as well. I recommend this place.
homeless hanging out at the units downstairs. lady was extremely rude that manages it and yelled at my boyfriend to “get off her property” because he got done moving things 2 minutes after close. not the best area. Wouldn’t recommend this location.
Natalie was wonderful and super informative
Pesimo servicio al cliente, tube un problema lo intente resolver y dar mi explicacion, por que multaron casi cobrandome un mes de renta, siempre se negaron a escucharme, y que si no pagaba me mandaban a coleccion, tube que pagar ese dinero, y nunca se prestaron a escucharme a pesar de que fui varias veces. Siempre me decian que no estaba la manager y que ella me iva a llamar y nunca lo hizo.
Natalie and Luke were incredible
Luke and Natalie were helpful
David help me setup the App Thank you.
Kat was extremely helpful, knowledgeable, and made getting a unit here very smooth. She gave my boyfriend and I exemplary customer service and we appreciate her help!
Thank you, David! He was of great help and was so with good energy.
Natalie was very sweet. The prices were decent and I love storing where my stuff is safe
Natalie was very informative and very helpful.facility was clean
Natalie was the absolute Best. Very informative. Please rent
Natalie was super helpful and sweet . great deals
Natalie was very very informative and has verbal working this location for years so my items feel safe
Great place to store things. It really opens up once you get inside.
Natalie was amazing help and will definitely return
Suzanna was the absolute best! Not sure I would manage this move without her. Thank you so much!
Natalie was very helpful and beacuse his service I was able to understand better the services of the company, she is a great asset for the company
Ive been storing here for years and Natalie has always been helpful
Natalie gives some of the best service! She’s one of the best! I highly suggest this company! Thank you
Mariah was amazing! Helped make move seamless, couldn’t have done it without her! Reccomend this location
I was helped by David at the front desk, service was amazing, got everything I needed very quickly. David was super helpful and great to work with!
Natalie was super helpful and the memorial day sale was great
Natalie showed us the whole facility which was very clean. She gave us a lot of information
I took my awhile to find the right place to store. Thank you Natalie for making it easy
Natalie was amazing and superhelpful. Come store here
I've been using this location for over a year now. Easy entrance and exit with their phone app.
The location appears to be unattended, which would account for the restroom being out of essential supplies.
We are moving out as we no longer need a storage unit, and we appreciate the interactions we have had with the local district manager when we had questions.
Natalie was very helpful. Ive been to a lot of storages and this location in particular gave great service. Very clean and knowledgeable
The girls in Costa Mesa are great, they do what they can and the place is spotless, their awesome….
Natalie, Dawn, and Anna were Amazing
Natalie was very informative and helpful. The place was clean and the prices were decent
Natalie and yenny were amazing
Natalie (the manager) is an absolute star. She took the time to answer my questions and was kind and warm hearted while still being incredibly efficient. I would recommend this location just based on Natalie’s outstanding personality and phenomenal customer service.
Lugar seguro Para guardar tus cosas
Natalie was extremely helpful
This is the second space here and love it. Thanks Natalie
Natalie was super helpful and loved the clean facility
Freaks come out of there. And dwell in their storage.
Very easy location. Natalie was amazing. We stored with public storage multie times and every time its been pleasant. I recommend this facility. Thank you
Clean huge and friendly staff that cares about the guest.
I went to the Costa Mesa store on Newport Blvd. The woman that took care of me was quick, efficient and very sweet!! Would definitely recommend
Leyla gave terrific service. Thank you
Natalie gave tremendous service
Natalie and Acura were great. Acura was super helpful
Natalie was amazing and very professional!!!! Absolutely great location and very clean units!!!
Natalie and susanna were great. Thank you
Natalie grace fantastic service and was very knowledgeable . I always choose public storage
Natalie gave great service. Been here for years. Love this place
Natalie was extremely helpful. Everything was easy. Thank you for your service
Was trying to figure how everything works for my dad ended up finding the closest public storage nd these two young lady’s help me out so thank you ana and Natalie for great customer service
Natalie, Aracrli, and Ana were amazing
Natalie, Dawn, and Stella have great service
Natalie was super helpful and great
Been a customers for awhile . Thanks Natalie
Thank you so much for helping us and i wish we could give 6 stars. the absolute best service from Sonia. she was so kind to us
Ambrosio was super helpful and made this whole process so easy!
Ambrosio was super chill got me hooked up much love
Ambrosio was really helpful!
Natalie was super delightful. Great experience and customer service
Natalie was a pleasure to work with, the facility was nice and the prices weren't bad! I liked that I saw them cleaning and maintaining the place
Ambrosio and Susana were super friendly and so competent. I cancelled 2 units and rented a smaller one. I was in and out of the office in a few minutes and my experience could not have been better.
Jack
I recently rented a unit here and was helped by Susanna she was very helpful, explained everything very clearly and made sure that the unit was clean and ready for me. I really appreciated all that she did to make this an easy transition.
Susanna and Natalie were beyond amazing…….not only are they super friendly but were super helpful……i know my belongings are safe at this location when there’s amazing staff working there…. I recommend this storage facility …….
Raised price of my unit 33 and a third percent. I would like to hear their reasoning and rationalization behind that. It could be gasoline but how much gasoline can they use? Their storage unit. I think milk has gone up no more than 10%
The two young women at the front desk are so sweet and helpful!! Normally don't leave reviews but they truly provided perfect customer service! Thank you Natalie and Roxanne for a great experience!!
Ambrosia was so friendly and helpful!! She made the whole process smooth and simple!!
Ambrosio was awesome setting me up in my storage space!
Ambrosio did a great job and was extremely helpful!
Stella and Natalie are the best! They helped me out in a big way. The customer service they offer is as far as I can say the best customer service I have received!! Thank you guys very much!!
Natalie was an absolute pleasure to work with. She was very informative and can tell she cares about her job
Natalie was extremely helpful was knowledgeable
Clayton was great and very helpful
Clayton was extremely helpful and I appreciated his exceptional service.
Natalie was absolutely amazing
Natalie was very helpful. The place was well kept and you can tell she cared about her job
This is more on me than them, but the gate hours for this storage unit really don’t work for people that don’t get off until 5pm.
I should have looked this up before deciding on this unit but every other storage unit i’ve used (at least 3 at this point) has had open gate hours until around 7-9pm. This place closes both their office and their gate hours at 6pm on weekdays and 5pm on weekends. I definitely cannot fit those open windows with my schedule.
It’s too bad that I realized this 48 hours after signing up and moving half my items into the unit, and they wouldn’t give me a refund / partial refund.
Overall the unit is fine, most of the staff is friendly (I’ve had an issue only with one person), and the location was relatively nice because it’s just off the 55. If these hours work for you, you’ll likely be satisfied. It was not the right fit for me though.
Additionally, I found a cheaper and larger unit with much more flexible gate hours. I’m looking forward to relocating my items.
Great place for storing stuff.i love this location
Eric and Clayton were very helpful and professional and overall made my experience great. The property is well kept and would definitely continue to use this property for storage
I rented with Public Storage on and off for years. Natalie was a great employee. The facility was clean and had the best prices.
Natalie was extremely helpful. Facility looks great and clean
Very friendly and helpful great service.
Natalie was wonderful. Been storing here for years