Public Storage Self-Storage Units at 7920 Deering Ave, Canoga Park, CA

I've been at this facility for about a year now and I have to say that the staff is exceptional. Tyler and Angelica go above and beyond ALWAYS and the recent addition of Wilson has also been wonderful. If they don't have an answer, they will follow up as soon as they have one. I hope they know how appreciated they are!!

Made reservation to hold and see a storage unit. Was charged $51.89 for nothing. I had to cancel and was returned $21 for not receiving a unit, not getting lock because I had my own, not using the insurance and not even showing up on the property. I'd advise coming in person. They are quick to take your money and don't want to return it after they charge you.

Awesome place to do business the staff are friendly and very helpfull i highly recomend it i was i and out wi a nice storage unit in less than 30 mins

I appreciated Wilson’s great customer service. He was helpful, friendly, patient, courteous and of course funny lol. Thank you!

Buen Servicio de Angelica Y Wilson. Recomiendo el Lugar. Limpio y professionals.

Great service from Angelica and Wilson

Looks like an A team to me! I’ve been at this location twice. First time when my daughter moved in 2 weeks ago and a friendly worker Angelica made us feel very welcome. Then came back yesterday and was greeted by two fascinating guys, Vito & Tyler. These 3 kids have it all, but arguably their most important trait … they are genuine and go out of their way to help customers first. You can’t train that these days, you either have it or you do not

Zoe and Angelica were amazing and helped us out so much. The whole process was seamless. Highly recommend.

Zoey and Angelica helped me make my move in today ! Big life saver

They’re Awesome 😎 ‼️ Angelica, Eddie, David, Vito & Tyler were ever ready to help ☺️‼️ The storage bldg & units are clean & well-maintained…

Made a reservation after waiting FOREVER for a drive up unit on Sunday to move in 11/13. Went to complete the reservation online Tuesday around noon and it was no longer available. I called the location and he said it was still available and transferred me to some overseas agent who said nope it is gone. So a reservation with this useless place means nothing- FYI.

super happy zoey is amazing!!!!

David was amazing

Our experience was good there thanks to Summer for helping us out to get a storage it was quick and easy thank you Summer

Angelica is awesome!! If you have the opportunity to work with her, you’ll be super happy!!

Just had an awesome experience getting a vehicle storage unit, thanks to Zoey! No hassles. I got to choose the unit I want Ed AND got $1 for the first month deal, plus a rate that was better than a prior reservation further away. Props to Zoey for taking the time to get us squared away!

The inside and outside of the building is very clean. The unit is clean. Appropriately secure inside and outside

Gracias Lluri y Bryan!

David was helpful.

Gracias Lluri

Angelica was so incredibly helpful! I had a great move-in / move-out experience because of her.

Angelica and Vito had amazing and professional customer service. They were very patient with all of my questions and were able to help me find the right sized unit.

Awesome spot! Place is safe and well kept. Love the security and how to access the facility. Needed to update some information on my account and Angelica helped me out. Super cool person. Got everything worked out and customer service was great. Thank you Angelica!

A very well maintained and clean storage property! Angelica was a great help whenever I needed her. Moving in and out was a seamless and straight forward process. The rate were decent and I never had to worry about my things being destroyed or bothered by pest. I appreciated the ease of entry with the app and all updated info sent via email. I highly recommend.

Pleasantly surprised at the smooth experience and reasonable price of units compared to other units in the area. Angelica was very helpful and got me in and out with a great unit super easy.

Buen servicio de Angélica. Recomiendo el Lugar

Me eh encontrado con un lugar muy seguro que hasta el momento no e tenido ningún problema Lo recomiendo 100% Y la gente muy amable con la atención

Very good service Alex doing I like the service you should go to take the storage to save your life

As far as public storage goes this is a decent site. I'm extremely appreciative of the fact they are a bit more relaxed in some aspects of running their business and don't come at you like fee Nazis if you are a day or 2 late on the bill. I do wish the units were accessible for a longer period of time each day. Maybe closing at 7pm vs 6pm would be amazing for someone like myself due to my work schedule. But still. The place is well worth the monthly charge. Thanks!

Angelica has been so helpful and professional. I truly appreciate all her help and feedback. Thank you Angelica!

Alex is a wonderful guy helped me alot

Terrible communication, management please do better. Made us drive from LA to Canoga park 2+ hours total to find out that they mistakenly promoted something that wasn’t available. I understand that accidents happen but why not supervise in order to ensure proper business continuity? we hired 2 additional people to help move the unit. We wasted gas, so much money and overall so much time, extremely upsetting. Hope you don’t do this to anyone else again..

They are raising my rate every 6 months!!! Going to find another place and move my stuffs.

Amazing service from Alex. Helped us out and guided us all the way. Friendly and great customer service.

The ladies at Public Storage are amazing! They helped me transfer my space to a better building, taught me how to unlock and open the door more easily, helped me with the locks, and helped me with the app!! I'd give them 10 stars!!!

Excellent professional service, great service!!!

Came here looking for a drive up unit, and Dan and Angelica at the rental office made everything so easy to sign up and answered all my questions. Great customer service - highly recommend!

Tania gracias por su ayuda

Great and quality service thank you tania.

I recently had the pleasure of interacting with Nasir at Public Storage, and I must say, he made my experience incredibly smooth and pleasant. Nasir demonstrated exceptional professionalism and an earnest willingness to assist. He answered all my questions with clarity and patience, ensuring I understood all aspects of the storage options and terms. His helpful demeanor and knowledgeable advice made me feel confident in my choice to use this facility. It's not often you encounter someone so committed to customer satisfaction. Thanks to Nasir, I would definitely recommend this location to others looking for reliable storage solutions. His excellent service truly stands out!

Victor was very helpful and kind I would highly recommend getting a storage space here

Willy was great help and answered any questions I had!

Victor siempre me ayuda con Todo que necesito

Great service from Angelica! I recommend it !

We were helped by representative Summer at the 7920 Deering Ave and she was amazing! She helped us book our storage unit. Thank you Summer for the amazing customer service you provided! Summer a needs well deserved raise! - Carlos V.

This location, while newer and climate control you only have access during business hours which is not convenient for the customer at all. I moved in a few days ago and will be moving my stuff out within the next few days because of this.

I had to get storage with little notice. My only prior experience was less than perfect situations helping my children at college in various parts of the country. I checked out all options within reasonable distances here in the Valley. This Public Storage location is very impressive. Someone working at PS actually suggested I book online to take advantage of specials that would not only give me a better price, but potentially a bigger space to boot. The entire process could be handled without interfacing with another human (if that’s your taste). The facility is new, clean and convenient. Even the personnel, especially Angelica, are as helpful as can be. If you need storage, don’t waste your time looking around. This place is great.

Jordan and Victor were very helpful with upgrading to bigger unit!! Excellent customer service! This location is awesome!

Perfect service

Willy and Angelica were very helpful and friendly.

Excellent place and magnificent service, I recommend it!!

The receptionist is rude. Has a problem with men I think 🤔 she should be fired. No customer service at all.

Angelica Gutierrez was the most helpful , accommodating employee/manager that went beyond what any employee I’ve ever met to really genuinely help us out. You can feel what a good person she is and how she went out of her way when she didn’t have to . I can’t express in words how wonderful she was towards we wouldn’t been able to do this without her . I offered her a tip because she deserved much more than that really and she wouldn’t accept it . It is refreshing to know that humanity exists still in this world and it is rare and hard to find these days people just helping one another for the sake of the helping them without expectation . Thank you Angelica for being an Angel. I certainly appreciate you and all you did for us. Thank you once again for being so awesome

Great place great folks!

I like my unit, clean facility and safe and easily accessible. Thank you Angelica &Willy

Hello, I had a lovely interaction with the public storage employee by the name of Marcela. She has great customer service skills and you're fortunate to have her. Thank you and please recognize Marcela for her excellent work👌

Great customer service from Marcela, thanks for assisting me in making the write choice and hearing me out.

Unit is super great very easy to get my stuff moved in!

Excelente ubicación; la atención muy buena.! Solo que el horario es muy limitado. Sería magnífico que lo modificaran la apertura a las 8:00 am y el cierre a las 6:00 pm de lunes de viernes sábado y domingo de 9:00 a 5:00 pm

Good customer service, very clean units, very affordable prices . Willy and angelica had very good experience, and very helpful persons . Thank you

Customer service was great.

Great Facility , recently renovated. Very patient. Met with Angelica, she gave me a tour of the new and old facility. Big help.

Victor was awesome

Estoy complacido con el servicio

Victor & willy are great

All 3 of the employees on duty near closing took time out to help me.

Very helpful. Experienced and informative

Danny at 7920 Deering is GREAT !!!

Victor and Angelica sold me a unit. Without them you would not of had a customer. Give them a raise now.

Working with Wille to setup my storage was a breeze. This guy was simply the best.

Willy and Angelica gave me amazing service and saved me a lot of money. I will be coming back to them for help.

Great price sometimes they have special for 1$ 29$ insurance

So I was looking for a storage unit and Found that public storage was the best suit for me in my situation. It was extremely affordable. The place is brand new, and the staff was amazing! Willie and Angelica were the two wonderful people that took care of me, and I couldn’t have been more happy with their customer service! They were very helpful and very honest, which I appreciate in people because it’s hard to find honesty these days. But I am definitely a lifetime customer And because of these two my faith has been put back into humanity … Definitely recommend renting from this location. The people are awesome and the prices are excellent! Thank you guys 🙏🏽🤞🏽💪🏽🫡

This location is outstanding. Lluri made a long lasting impression of this Public storage location. Her effort needs to be acknowledged and praised to the highest amount. She was very helpful and had exceptional customer service. I am a stickler on customer care because I also work in that industry, and being kind can go a long way. So I didn’t hesitate to write a review to share my satisfaction. So again I’d like to emphasize how phenomenal Lluri was today, she deserves a promotion, or some sort of recognition from the company. Not only was her efforts amazing, but the building it’s self was clean and the other staff was kind and enthusiastic. Thanks again public storage. :)

Great experience from start to finish! The property manager Angelica was very helpful with helping me chose the right size unit and was very helpful with providing me with information when needed. The facility is well kept, clean, secure and equipped with all the essentials to help make your move as easy as possible. I recently moved out and again my experience was great! I want to thank Angelica again for all the help, you went above and beyond and I really appreciate it. 10/10!

pues mi experiencia son muy amables willy y Angela grasias por ayudarme

This storage unit is made exceptional by its staff members. Lupe went out of her way to help us with moving our unit to a bigger location. She was patient and went above and beyond the call of duty to help us out! You have our storage loyalty!

I recently visited this location and left disappointed with Manager Yuri and Employee Eve. The lack of care for customers and the horrible customer service provided by Eve were beyond unacceptable. I strongly advise against visiting this location as you are likely to encounter a complete disregard for your needs and a frustrating experience!!

Lupe was wonderful. She was helpful and easy to work with. So sweet!

Nunca están acá en este lugar hoy fui dos veces a pagar y no hay nadie .a veces uno necesita un servicio y tampoco no hay quien atienda ..es bueno pero no se que pasa con el personal no están para uno ..vean eso por favor..ya uno se pasa de un día y ya debe pagar mas..de 10 dolares ..arreglen eso

Property is not as nice as the other ones, but the difference is that the manager Angelica is great and helpful and always has a smile. Great service.

So far so good. Chris was very helpful throughout the process. He was very accommodating on the telephone and in person. The promotion is very helpful as well.

Victor is great! He was prompt, helpful and has a very pleasant personality that is uncommon. I will recommend this location of public storage knowing Victor will be handling it.

Chris was amazing and made the rental process smooth and efficient! Very professional and pleasant.

Great customer service .

Emmanuel was very helpful, he showed us some units, explained prices, and hours of operation. Very knowledgeable overall. Emmanuel also kept a clean facility too as he was cleaning before he stopped to help us.

Today, I had a great experience at my Public Storage facility. Emmanuel helped me with an issue I was having. Also, I realized there is an app to open the gate. That is very convenient.

Nomás de padadita

Robert is always great and always helpful to us. Love seeing him when I go to my unit

My gf and I were in need of a storage unit during our extended stay in LA. Robert was the epitome of efficiency and courtesy in assisting us. Should we ever come back to the local area I know who to choose if I need extra space.

I am so grateful to Robert. Putting my belongings in storage is extremely stressful but Robert was not only knowledgeable but kind and understanding. I highly recommend this Public Storage because he is outstanding.

Robert is the best employee at this location. Literally nothing to complain about, always nice and beyond professional. Wish more people was like him.

Robert at Canoga Park was very helpful in finding us the right storage unit to fit all our stuff.

Robert was real helpful showed me the unit was upfront about the costs and basically real helpful all around. I rented the unit by the way. Thanks Robert.

Funny great guy that Robert!!!

Very nice facility, well kept up and clean. I was super impressed with the Property manager Robert K., his customer service and attitude towards me was excellent. Highly recommend this place. If you walk in or call, ask for Robert.

Robert was very helpful and great attitude. So I thank him a lot for being Koo about everything given the fact that I was still in the facility a bit after hours. Great staff and always a pleasure to be there…

Although the security of this facility could be better, there is a storage unit for every type of situation. There were a few things I wasn't very impressed with, but the customer service made up for it. I personally used this location as a catch-all while moving out of my house, and I only had the unit for a month. Pictured is the entrance and exit keypads, the main halls of units, the condition of the door and lock to my unit, the 6ftx9ft unit I had rented, the main office, and the general layout of the facility. I believe this location is great for short-term, big and bulky items, or general supplies that you just need out of your personal space. I would not advise leaving expensive equipment, valuables, or anything that could easily be damaged or taken if anything were to unfortunately happen. There are other public storage locations that have more secure systems in place with regards to both potential weather damage and theft. If your main goal is to store valuables with more guaranteed security, I would suggest spending the extra money on another location. However, the customer service at this location was very pleasant from my first day. I very much value the genuineness of the employees that I interacted with as I went in and out of the facility. If I can remember correctly, I met Robert and Dalia (or similar name) and they were very wonderful every time I was there. I am mostly a people person, so the five stars is because of them, but the facilities in general would receive a three out of five stars if I was being blunt about my thoughts. However, I wasn't personally too concerned about how long my stuff would be stored here so it didn't devalue my stay. I hope that this facility gets some much needed upgrades soon, including locker sized units as those seem to be scarce, but very reasonably priced and helpful for smaller storage situations.

Amazing reception feels like home!!

No es un lugar seguro robaron y no se hacen responsables por tus cosas y aumentan la mensualidad sin avisar y mienten en las ofertas 👎

Great experience with both Robert and Delia. They made the regularly stressful task of getting storage sorted out smooth and easy!

We visited this location and we were helped by Robert with something regarding our account, at all times he showed up concern about our situation and he actually gave us the best customer service by giving us different options always looking for the best one, at the end we ended up getting a positive result.

Robert has been amazing. Constantly a positive experience when dealing with him. His professional demeanor and customer service skills really shine bright.

Very knowledgable staff.

Good

Robert the manager was exceptional in customer service! He went above and beyond with my storage challenges to keep me calm and make my experience a good one. I truly appreciate all his efforts, including making sure I had options. Thank you so much.

Robert’s customer service was outstanding.The Facility was super clean.The process of consolidating units Robert was very helpful and made it easy