Public Storage Self-Storage Units at 6990 Noritsu Ave, Buena Park, CA

Frank was really helpful and a pleasure to work with

Frank was awesome second time dealing with a storage unit and helpful like always .

Let me warn y'all. One of my top 3 worst customer service experiences. Do better, Public Storage

Frank was very helpful! Great & fast service.

I love public storage use it all the time. Natalie and Frank eas awesome. Great customer service. Thank you!

Henry gave me great service!!

Such a wonderful move in .meika was so hopefull and so nice she showed me around and made me feel comfortable leaving my personal belongings here thank you for making this day easier on me

Thank you Meika and Frank!!! So much, you're hella great y'all!

Frank was very helpful and had great customer service!!!

Been comimg to this public storage with my husband for some time but recently there has been a new face there, Nashawanda and she is an amazing worker! such a positive woman and helped us with so much information we didnt even know for years! thank you nashawanda for bettering our expeirence

Thanks frank and Meka great customer service you guys are the Best .

Frank and Meka made this move in so in easy. They even played with my daughter to help the process move faster. So amazing

awesome customer service and attenative to all customers that arrived super amazing . Thank you Frank

Frank was very helpful, thank you .

5 stars and a big thank you to property manager Frank at the Buena Park location! He was so friendly, helpful, accommodating, and customer service-oriented on my first move-in day at this facility. He was super kind and went out of his way to assist in helping me with my move-in needs. It is always a pleasure to interact with staff who really care about the customers and do their best to provide great service and a positive experience for business clientele. Thanks again to Frank and Public Storage!

Frank

My mom has a unit she’s renting and Meka has been nothing more than kind , considerate, supportive, hardworking and caring. She’s always doing something but manages to be available for others. She’ gets 6 out of 5 Stars from me ! 💀🤙🏼

Shemeika is always so nice whenever I come

Shawna’s was awesome and lovely

Shemeika and frank made this move so easy.i was even able to transfer to a better unit. Thanks a bunch

My rate went up and i came in talked to Frank and he was very helpful and understanding. Overall a good establishment

Nice lady helped me figure out what I needed and helped me understand payments Mrs Nashawnda thanks see ya"ll soon..

Shawnda was very helpful I recommend coming here!!!

Shemeika is so 🔥

Shawna was very nice and helpful

Shemeika is great

When ever I’m here shemeika is always around to help me. She always have a great attitude. Shemeika is still the best that ever does it

Shemeika is the best

Meka and shunda are two very nice ladies.always so helpful

Appreciate Meka she walked me to the units to ensure that I got the right Unit size for me, very calm and welcoming.

Shamika was so very helpful when getting my space. Really made this move less stressful.

Thank you frank for all your help and for being so jolly and helpful you are the nicest that work at this property

Frank was very helpful. Good service!!

Frank help us to moved in with all the help we need it appreciate 👍

Shemeika is always so helpful when I come. She's the best

Excelente estorage están en muy buenas condiciones y lo mejor de todo cuentan con buen servicio de atención al cliente y sobre todo FRANk el que nos atendió en la oficina fue muy servicial y nos aclaró todas nuestras dudas y nos brindó un excelente servicio y lo mejor de todo nuestras dudas fueron atendidas en español 👏

Have to say couldn't be more content with the costumer service... Frank is awesome definitely recommend this place

Thank you Frank for always going the extra mile with great customer service and acknowledgement of customers needs.

Apparently this is a high theft area.... the $60 carts that are normally used for loading/unloading are under constant lock and key and 3 hours before they close they are not accessible by anyone. Really inconvenient and I recommend Extra Space storage as they have a better handle on theft and they are a customer first organization.

Thank you Shamika! We were in need of an immediate storage unexpectedly, and you were so kind and helpful and patient with us and repeating yourself so that we clearly understood the terms and costs involved. You made a stressful situation so much easier! I appreciate you, and your kindness!

Nice and helpful staff. Frank helped me a lot when I was moving in.

Today, I needed to purchase a new lock for my storage unit. Frank was the rep that greeted when I walked in. He informed me that a new lock would cost $22. I had $20 cash and the $2 I would put on my debit card. OMG, Frank was so helpful with everything, to the point where he gave me the $2 to cash so that I didn't have to put it on my debit card. Hes so AWESOME for that!?! I wish there were more Franks the world. He just now told me he put my bill for the next 3mo at $47 off my monthly rate, I'm literally screaming with happiness!?! THANK YOU THANK YOU FRANK!!

I received a call from Frank who called to verify my move in and had me come in to look at the unit before move in. That was awesome. He gave me a tour and showed me different ways to get to my unit. He answered all my questions and made me feel at ease with storing my items here. Very friendly and great customer service.

I appreciate frank services he helped me from the beginning and he always maintained the building organization and clean and great customer service and honesty he always answered my questions and concerns

Shemeika is always so helpful when I need her

Shemeika made this move such a breeze

I can definitely agree with the reviews about rat infestation. I'm getting my stuff out because I am uncomfortable leaving them there. I've had some boxes there for less than a week and I just can't finish the month there without worrying. It defeates the purpose of storing things if you may end up ruining them.

Thanks Christian you were very helpful

Shemeika made this move so easy. Thanks a bunch .

Shemeika is life 🙌

RATS RATS RATS problem

Shekika is great

Shemeika did two rentals at once she is amazing

Nice and saficiant very respectful, amazing help

Shemeika is the best that ever did rented me anything. She is the bees knees

Shemeika is so wonderful in explaining everything in depth and answering all questions. Her customer service is amazing.

It's rat infested it was better when it was the other storage place the prices are way to high especially with the rats taking over the place.

Shemeika made this move so easy

This process was so easy thanks to shemeika

Christian is so friendly and professional, thnx

My bf was using this storage company for about a yr until we found a place. Meka is sooo helpful and wonderful. We haven’t had any major issues or concerns for our property while it was in storage. If we did we spoked to her & she would help us with anything we needed. We have referred a few of our friends & we will be back if we are needing a storage unit.

Shemeika made this process so easy even stay after a lil

Shemeika made this soooo easy.

Shemeika makes renting here so easy

Shemeika is so helpful I love her

Meka is AMAZING! I needed to make a chang’s to a business account and she went above and beyond to help me! Excellent customer service, super professional and friendly.

Shemeika is great

Natalie and frank were so helpful. We were confused about the rental . But they were helpful and had patient with us. Thank you for your kindness.

I spoke to Eric over the phone unprofessional and bad management skills on this site I don’t recommend.

lots of people just hanging around, doors propped open, smells awful, and no carts to help carry in boxes. doesn't feel safe at all. think I'm going to find another place to keep my stuff.

Shemeika is so helpful

GREAT CUSTOMER SERVICE....MEKA IS VERY FRIENDLY AND KNOWLEDGABLE

Was looking for a place to store my things and these guys did not disappoint. Shemeika is absolutely wonderful and very helpful whenever I have questions.

I just wanted to share my experience at this location. The property manager Shemeika was very helpful. Customer service was excellent. She explained everything I needed to know. Thank you!

Shemeika is the best 👍

Shemeika ❤️❤️❤️

Shemeika is the best. She is so helpful

GOOD IF YOU LIKE 🐀 RATS The bathroom was disgusting and smelled like sulfur when running the water the first time I used it, since I booked it online I didn't get a tour of the unit first. I only keep clothes mostly and other necessities in there but let me tell you there was mouse feces everywhere and probably urine as well. It is unsanitary, there's no dollies they are all locked up but when I was first staying here there was a landfill of trash the workers were disposing of not to mention the looks. The African American lady was rather rude on a couple occasions such as locking me out of my unit after only a couple of days of being past due, when I had the wrong lock and put one on there I was told I'd be locked out even tho I was gonna fix it the next day and had a lock on there temporarily to hold. I paid $50 for this unit I was paying 40 before for no stress. The having to climb the dirty ladder just to reach the filthy unit after going through about six doors just to get in the place is crazy, then alot of times the app would glitch or you have to reload the access screen for each door, one time the entrance/exit gate got caught as somebody rushed it and I was stuck waiting and having to help put it back on the tracks then wait for a person in front of me til the only one worker could help me come unlock the unit I was locked out of so I could swap stuff out of my unit. I had numerous occasions too where I'd have to wait for other people to be done to get a ladder. It is always crowded too usually and with a 7/11 being in front makes for a somewhat aggravating visit between the drifters, druggies, and obnoxious storage patrons who takes their time or aren't considerate. Even seen a homeless person camping on a piece of cardboard and sleeping on a coat in the parking lot near the entrance/exit before. I am a relaxed but focused person. I like to come get in and get out without any hassle. I am glad to be taking my business elsewhere. Avoid this place at all costs, go somewhere clean and properly maintained and managed. If you look at the photo you can see the poop. It's gross and if infected would be grounds for a lawsuit. They need to do a better job at keeping the place up to health standards.

Shemeika is the bomb. Com

Shemeika was such a a big help. She made this rental process easy.

I got this 5x5 storage space in summer of 2021. The price jump from 130 to 193 dollars a month in two years for a small storage space is ridiculous. Considering no one is at the office most of the time to help you out with anything. Idk if they have pest control to protect the building from rodents but my storage has a bunch of feces all over plus a water bottle on the top ceiling. How did that end up there when there’s a ceiling fence? Yea you bet I’m moving out of this storage. They need to take care of this place and better protect people’s valuables.

RATS!! Rat droppings all throughout the facility. If you don’t mind, go for it!

Shemeika is the best.

Shemeika is the best hands down

Shemeika and justice were so helpful in the stressful situation. Thanks alot!!

She Meiji and chris are always so helpful when I come pay my bill.

Shemeika and Chris made my move in process so easy.

Shemeika and Christian are a God sent .thanks so much.

Shemika made this process so easy for me thanks a bunch

It was a very relaxed atmosphere and sales reps very informative and with a gentle smile with conversations they the whole visit...

Shemeika was so helpful with my move in process.

Shemeika was so helpfull in solving my problems without having to switch locations. She is amazing.

Shemeika is very helpful and kind

Although they always have cameras monitoring I always feel unsafe when i go there. The place is infested with rata and mice whn are you gonna kill those rats!! Its gross and disgusting

This is an ok place to get a storage, a little pricey but it's cleaner then most others I've seen. Staff is great , chris is very helpful and patient,answers all of our questions and then will ask if there's anything else he can help us with. I love that no matter what's going on he always greets us with a smile and he's very professional in his attitude towards everyone. . Thank you Chris 🙂

Never had any problems there, always able to access my unit. Christian who works there is always polite and helpful to the customers, he keeps aware of who comes in and out and does maintenance there to keep the place sanitary.

Meka and Christian are God sent. They made everything so easy. Thank you so much .

Do not rent a space here right now!! I only had my stuff there for a few months and took my stuff out and now my apartment is infested with roaches!!! WHATEVER YOU DO FIND A NEW STORAGE OR JUST THROW ALL OF YOUR STUFF AWAY. I let management know my stuff was infested and they didn’t even notify the people in the storages around me!! (My co worker has the storage right next to me and they didn’t tell her) RUN AWAY FROM THIS STORAGE- FAST!

Shemeika explained everything so well. She help me complete a transfer because my original unit was too small. She made this process very easy. Christian is also very polite.

Shemeika is so helpful.she is great .

Shemeika great

Christian was excellent. Thank you

Shemeike was amazing she was so helpful.

My rent just went up $50. I am not sure what happened but I don't know how l can get up Xtra money when I get SSI at 71 and homeless. I'm going to try and make it, don't want to lose my memories. However I have no bad words for the staff and I don't think it's worth my time to take it out on such a great bunch of people. Thanks for all you do. Yours Truly Donald Smith

Mika and Christian are rad as hell. Made it super easy, easy move in. Friendly. Watched em deal professionally with demanding customer.

Had an awesome experience! First time here and Mike was great! Awesome customer service! I definitely recommend this storage place ask for Mike he will definitely make your day! Thanks Mike! ☺️

Michael was great on showing me diferente size of storage and answer all my questions awesome experience

Viviana introduced me to public storage app and it’s very convenient highly appreciate the great customer service

Shemeika is the best hands down

Shemeika was so helpful! Made my first visit super easy and very friendly! Thanks so much!! ❤️

Shemeika is the best. She is so helpful and always does what needs to be done. She always explains everything so that an infant could understand. She the best hands down.

Christian was very nice and helpful. Very informative

Shemeika is the best she is so helpful

Shemeika was such a big help she let me know the process before confirming to anything. Once at the location she showed me a couple unit and found the one that was the perfect size. She explained everything perfectly and took her time. She was so patient and understanding with all my questions and concerns. You can tell she knows her stuff because everything went so smooth. If you need any assistance with storage you should go see shemeika. She is the real deal.

I currently Rent from this public storage and Shameka (I think that’s how you spell her name Sorry if it’s wrong ) who is an associate that works at this location is truly amazing she is kind and very helpful, Anything that I need she is quick to assist me with no hesitation, She always always have a uplifting spirit, She also does really well with keeping the facility up with the Cleaning, alot of the times When I do visit my unit and she’s working on her shift she is either mopping or sweeping or walking around the building picking the trash up, Over all she is an amazing person with a beautiful heart and with great customer service skills she definitely goes above and beyond to make sure the customers needs are truly met Thank you for all that you do!!!!!!!!!

Shemeika was nice

Shemeika was such a big help. She deserves a raise !!!

Big thanks to Christian and Erik for helping my fiancé and I with our storage unit and explaining all the conditions to the unit, Much Appreciated!

Shemeika and Shawna was so helpful.Thankful they were here to help !!

Let me just start by saying the two lovely African American women at the front desk were the highlight of my night and very helpful!

Initially reserved online to find unit was too small when checked out in person before move in date. Christian and Shamika helped find me locate a bigger unit and secure it that same day quickly. On day of move in, I realized I had too much stuff and needed an bigger unit. Thankfully, both Christian and Shamika helped out again quickly to secure a new one. I moved out and the process was easy and quick thanks to them. Property appears secure, easy to load/unload stuff as needed, and had many climate control units which I highly recommend for those storing personal stuff.

Pretty cool but after the 1st month the rent skyrockets

Fast and easy process.

Shemeika is the best. She is so helpful and always has a smile. She is the BEST !!

First couple of months were fine. Thought they had the rodent problem taken care of. Opened the door to my unit and saw a big rat and droppings on the floor. Time to check what their insurance covers :(. Planning to buyy own rat trap and start looking for a different storage site.

Deducting a star because the office is never opened on time.. Even today there are three of us outside waiting for someone to arrive so that we can check out carts.

Moved out after a few months due to excessive RAT PROBLEMS

Great communication & customer service. I'd like to thank Erik the staff member who showed me around the facility and informed me on the policies.

Rats everywhere! The rats ate through my furniture, clothing, multiple boxes and traveled in a box to my house. Beware of this storage unit. Management will punt everything to insurance which is not a fun process. Worst experience.

RentL started out great!! We even started renting a second unit. Over the last 5 months there is a serious rat problem. We even have insurance for the units and all we keep getting told is that they are aware of it and to place claims in on items mean while they conti ue to raise the rent and several items here have been damaged.

I have a unit here even though it's pricey I like the security

Since the place has bece public storage this once amazing place has turned into an.absolute mess and the prices are outrageous. Every time I turned around they wanted more money! Customer service and Management suck so useless and a waste of time.to talk to but most importantly THEY ARE INFESTED WITH HUGE RATS!!.I ACTUALLY HAD THEM POP OUT OF BOXES AND U CAN.HEAR THEM AS U WALK PAST THE UNITS . DANGEROUS AND UNSANITARY

This Public Storage on Noritsu in Buena Park is very clean and fresh. Nice cool climate and perfect for our storage needs. Abi and Angie are the best reps ever. Very nice, helpful and professional. Abi set us up and made the process so enjoyable and gave us no reason to look anywhere else. Thanks so much Abi.

Great customer service, and a clean facility. Angie was very helpful.

There is a 7-11 @the corner of the storage place. VERY SMART IDEA.

Good deals but after the deal. Everything gets a little expensive. But that have good security system. To enter the gate, to get inside the building, to use the elevator l, to get out the premises.

Angie was awesome. It was just what I needed. I was originally leary about getting a storage. After working with her a ended up upgrading.

I needed assistance with the items that I needed to store. After meeting with Angie, I was able to look at the units and upgrade to a space to fit my needs. A lot was going on but she was patient, friendly, and able to guide me to the best possible solution.

Hats off to Angie!!! She’s gone above and beyond in helping us today. She is courteous, knowledgeable and a real asset to the company’s customer service. Among the several storage facilities we’ve used throughout the years, we really like this one. It’s clean, convenient location and air conditioned!

I just wanted to say that the woman Angie working in the front was very very helpful and very kind and very good service here and I definitely will refer others here thank you again

Thank you to Suly for helping me with my era today made it super easy walked me through every step and was very nice

Had an issue from booking online, was able to go to the office and Suly helped me out and put everything right and showed me to my new space. Thank you so much!

I was there with my aunt yesterday to help them move stuff around in storage, and the lady Angie in the office saw we needed help and stopped what she was doing to help us. She was very nice and answered the questions we had, very good customer service.

Shemeika was so helpful ,thanks a bunch.

Shemeika is the best she was so helpful. He customer service is great. Such a funny person!!!

**AMAZING** IF I COULD GIVE A 10+ I WOULD I got to say I've been to lots of storages and this is one of my favorites GENNELL the BEAUTIFUL YOUNG LADY working there OFFERS YOU THE MOST AWESOMEST CUSTOMER SERVICE EVER she is so FRIENDLY CARING AND KNOWLEDGEABLE great with people works with people and most importantly willing to go that extra mile for every one of her guests or customers however you want to look at it beautiful amazing heart she is truly a definite blessing to Public Storage great job on finding her Public Storage hope you keep around for a very long time with employees like her you'll never go out of business she should have a higher position in the company she can very well teach others and Inspire others and motivate others on how customer service should be offered not that other locations are not good but with her it's just wow thank you very much I will definitely recommend this place to others GREAT JOB GENNELL #1

The black lady there is not friendly, she was behaving stupid… She needs more training on how to respect customers or else the Public Storage will get a bad reputation to the customers just because of her..I stop renting in that storage in the very first day and asked for a refund this month of May 2022, but May comeback renting again if that black lady is no longer working there..

bSuly n shayla we're excellent at attending to all fashions of renting a space...they are a team that you feel comfortable and at ease ...they keep you informed about all apps that are necessary and info to make your move in transition way smoother.. .in my opinion they rock...you will be satisfied they are at service for you God bless them ...respectfully submitted bigman..

GENNELL she was a wonderful help she help me go through everything step-by-step the best thank you

Gennell was so helpful m, I would really recommend this location

I had the pleasure of working with Ms.Gennell, she was informational and pleasantly patient. Definitely recommend if you have any questions or concerns !

During my visit I noticed everything was nice and clean. In the front I was assisted by Abi, she was super helpful and had a great attitude. Overall a good experience!

Abi was very kind and helpful directing me through my many questions. Best storage unit around.

Came in today and was assured by justice. Very professional and kind thank you!

Rented a space out today and Abi was such a great help. Her customer service was excellent i was having difficulties with my lock to lock my storage and she helped me out asap by switching me to a different locker. Beyond satisfied with this place.

Thanks Gennell for helping with all my storage questions and pointing me in the right direction

Facility Manager, Gennell, was professional, courteous and knew her facility and inventory. Her positive attitude and smile made the unit reservation and move-in experience an easy process..

I have never been one to leave my stuff in a storage unit, but I thought it was time to do so because I'm running out of space. So of course I was skeptical about leaving my personal belongings there, but I was greeted by this nice lady named Abigail and she was very nice, she showed me the storage units, gave me tips on storage units, and made me feel safe about having my belongings here. 5 stars.

The property was nice & clean, Abi was very helpful & nice!

Mgr Christian was very kind and knowledgeable on what we were looking for. First time ever needing a storage unit. Took tour and was fast and easy to process. Thanks alot!

Staff is awesome, always willing to help, answer all my questions. Staff here is always walking around on premises, I know my things are safe

Just wanted to share my positive experience I had today at the Buena Park facility . So very thankful to be met at the front desk by a young lady named Abi who walked me thru the whole process of what to expect from start to finish . Even took the time showing me the various unites and never acted like I was wasting her time . She set my mind at ease about leaving my belongings there . Management needs to hire more people like her. 5 stars .