Got a call that my storage was broken into. How else would you rate it? I’d rather give them a negative
Javier is a nice guy! Explained everything so well, he deserves a rise!
Javier was amazing, thank you for the service
Martin did a great job. Process was very smooth and was done in few minutes!
Thanks for your help!
Martin did a good job finding the right storage for me. He gave a best customer service and the storage are clean and ready to go. Manager Javier help me for a good price that affordable for me. Thank you for their help.
So far so good! Everything is the way it's supposed to be, no hidden charges or surprises. The desk is friendly and buildings new and clean. The app is user friendly and easy to maneuver.
Bryan helped me out today with renting out two units and had been very helpful with all information needed!! thank you bryan!!
Martin has helped me quick. great customer service !!!
Great place, amazing staff! Martin was extremely helpful!
Javier offered the best service
Bryan was excellent to help me and Martin gave me a great tour of the complex. Very satisfied!
Thank you
Martín. Do excellent job.
Martin was amazing! Super fast, knowledgeable and friendly!
Very clean, easy process to sign up. Martin was very professional and courteous throughout the process
Have a great experience Martin gave great details and walked my through ever step definitely made me feel secure about my personal items being in this unit. Thank you public storage and Martin :)
Martin and Brian were very accommodating. Pleasure doing business.
I booked a reservation online and then visited the public storage facility to complete the process. I had the pleasure of working with Martin, who was incredibly helpful and made the whole experience easy and efficient.
Bryan and Javier were amazing. Great customer service.
I recently visited the Public Storage location in Anaheim and was blown away by the outstanding service provided by Manager Javier. His professionalism, expertise, and warm demeanor made my experience truly exceptional.
Javier took the time to understand my storage needs, offering personalized solutions and ensuring a seamless transition. His knowledge of the facility and services was impressive, and his willingness to help was genuine.
What struck me most was Javier's kindness, empathy, and dedication to customer satisfaction. He went above and beyond to accommodate my requests, making me feel valued and appreciated.
Public Storage Anaheim is fortunate to have Javier at the helm. His leadership and customer-centric approach set a high standard for the industry.
If you're seeking reliable, secure storage solutions with top-notch service, look no further than Public Storage Anaheim. Ask for Javier - he'll take care of you!
Javier is excellent worker and a very kind gentleman so helpful !
If I could put 10 stars for JAVIER the manager at the Anaheim PS location (La Palma) I would!!!
He went above and beyond for me on a super emotional day that could have turned into a disaster. He was able to help me complete a task today that I would not have been able to do on my own. His customer service skills are exceptional and he truly saved the day.
Javier is great. Loved his energy and customer service. He is very helpful and made our experience pleasant. I recommend this place. Great service and prices. Thank you!
Public storage is not just a mere storage, but is a storage of cleanliness, dependability and security
Skylee was super helpful! I was able to get everything set up within 30 mins!
Alyssa was nothing short of helpful! Great customer service!
We always come back to this location. You can tell when Javier is managing the location. I have nothing but good things to say. This location is super clean, excellent customer service. Always available when you call the office. Javier’s work ethic is above and beyond. His professionalism is remarkable.
I have rented other storage units in the past, and am amazed at how easy this process was, from the online sign-up, and move-in yesterday. I will whole-heartedly recommend Public Storage. The facility is clean, easy access, but also really secure. I give them a 5 star rating all around.
Bryan helped a lot I appreciated it!
Thank you to the manager Javier for helping us out, It was our first time getting a storage unit and he went through everything and made it really easy. The online price was only 3 dollars cheaper, we didn't mind paying it because Javier helped us through everything showed us how to use the facility and our unit.
Javier helped me a lot with a lot very professional as well I highly recommend this place
Javier was excellent. Thank you for the service.
Javier was very great at his job walked me through everything was very informative and awesome
Needs a raise
Javier was very helpful. He assisted me with my application when I came in and need help. He explained to me about my rental in detail and was kind throughout the process.
Kind and great service by Javier! Very informative and helpful!
Skylee and Alex were great! Best employees. The best experience ever!!!
This company seriously sucks. So disorganized and lame. Go to a different storage company. Honestly. Lames
The place is nice, clean, and equipped with restrooms. The staff at the front desk are super nice and helpful; they assisted me in loading my belongings into my storage unit. Overall, it's a place to keep your belongings safe and secure, with great customer service.
Skylee was amazing super friendly really helpful! And os smooth abd easy to set up!
I don’t usually right reviews, but your employee star is by far one of the funniest people I’ve ever met and so helpful when I had questions. I’m not the easiest customer but she helped me rent my storage unit quicker than I thought. Thank you, Star!
The rental over the phone was great !
Skylee was very helpful and even stayed a little to assist me with renting a unit.
Kevin definitely was very helpful and made this process much easier
Thank you Skylee, your service was great! Thank you for explaining everything to me.
Thank you Javier you were amazing today!!!!
Skylee great help in upgrading my storage unit
The associate who helped me was kind, courteous, and most accommodating. KEVIN is an excellent representation of your company. A true pleasure to work with.
My first time getting a unit and Kevin made it super easy to figure out!!
Excellent service and very nice person (Javier Gomez)
Javier was amazing with his service, amazing g facility clean and well maintained. Javier is the men.
Moving to this storage was very easy and Kevin helped by showing us the different sizes and providing us the best rate
Kevin helped us as soon as we got there without any hesitation! Very professional! Thank you Kevin for helping us.
Kevin is great! Helped me really quickly. Fast and proficient at his job.
Javier dio buen servicio. Gracias por la ayuda.
Javier & Kevin were both extremely helpful for my move in today!! They went through the process step by step and made the rental process very easy, thank you guys for providing excellent customer service
Javier es magnifico al servicio al clientele. Muchas grasias por tu ayuda. Recomiendo este estorage.
Javier muchas gracias por tu paciencia y servicio.
Javier has the best customer servicié . Please come de Javier at this locación.
New facility. Very knowledgeable, friendly and informative customer service.
Javier is the man, thank you for the service all these years!
Couldn't get the gate code they gave us to work all day had to keep going in office so the guy could let us in and out
Jonathan was so nice!! Completed our rental online and arrived but there was a lock on the space and he was so fast to help get that removed. Great customer service and location is great!
El servio es muy feo no lo ayudan y le hablan mal a uno y encima le venden el spacio de uno y encima que me robaron en mi spacio no lo recomiendo este lugar nunca mas
Dude i went in and Jonathan helped me out with this issue i had with reserving the unit online. Still got me the space for a good price and i was on my way! Really hard to DEFINE the good experience i had but highly recommend!
Javier is great! Thank you for all the information.
I made the reservation for the wrong facility but John helped me out. Great service great guy. Fast and easy.
Dirty! They rented me a unit that is upstairs knowing that the elevator was non operational. I had to carry boxes up 2 flights of stairs in 95 degree weather. They sold me a used lock.
Jonathan was great!! Made it super nice and easy!
Jonathan was super helpful and answered all my questions and also have me some water
It’s not open to walk in
And that’s horrible when you see it open online and you drive all the way and it’s close
I drove to pay the rent
One of the nicest people here 😉 seem to really go out of the way to be helpful Prices definitely high but employees don't make the prices I recommend this place but remember PRICES SUK 😉
Danny the manager is very professional and courteous..if all your other workers are anything like him, you will always have my business.And you will always have a successful business.
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SUPERB. I rarely leave reviews for anything but Danny was so helpful and friendly that I asked him where I could put in a good word for him. I was able to find the closest places online through Google and quickly compare prices. I was then able to rent the unit ONLINE in 10 minutes at a DISCOUNT and when I got there Danny displayed the customer service and genuine friendliness you just don't find very often anywhere. I appreciate it and the whole process was quick, easy, and friendly - 5+ stars
Katherine was great and discussed what was needed to get me into the locker today. Great communication!
Says you’ll still access to gate on Thanksgiving even though office is closed, yet no one can get in the gate. Literally 6 different cars trying to access their storage unit based off what it says online and even on their own gate. Absolutely ridiculous.
Muy amable y profesional Katherine
14 years with Public Storage. Good experience … no problems. Always helpful managers. Katherine H. is the greatest! She and Public Storage gets an A+.
Fantastic customer service. Katherine was outstanding. One of the best storage units you can rent!
Katherine was quick and efficient and knew exactly how to help me with the insurance and billing transaction that was driving me crazy to do in my own. Excellent customer service and kindness!
Marco did an amazing job what an employee he helped me out with a discount which the other employee Jonathan did not! I appreciate his service!
If I can give this no star I would ! Got myself a 10x15 storage unit started off getting a $297 monthly rate which only lasted for 4 months. After that my new payment changed to $364 which now lasted 5 months but now they want to charge me $484 and they are telling me there’s nothing they can do . After this month I will be going elsewhere!
Put a customer's items out of their house while we move them very convenient give me a two-for-one and the use of a truck can't beat it
Sonia was fantastic. I really appreciated her excellent customer service.
One of the best storage units you can rent! The manager (Gabe) has good customer service. He keeps the units and location clean. I rent lots of times here even if I move far, I don't care the location I am at, my place to store my stuff is here at this facility. I am happy, satisfied customer and I know you would be once you give this business a try. I never have or had any type of problem. I have a piece of mind renting here. Gabe the manager is a great manager.
All units are direct access- most convenient. Attendants (Gabe) are great. No complaint.
I have been making my Public Storage Payments @ this location since I moved out this way, approx 5 months. My actual storage rental is in Orange on Main Street however, this is more convenient because I am someone who likes to walk my payment in and get a receipt.
Gabe is the employee I see most often and from the first time I stopped at this location...I was SO impressed with his AWESOME Customer Service Skills!! He is always so informative and courteous that i actually look forward to paying my bill!!
Well, that may be a bit exaggerated but you get the jist, yes? He is a devoted employee and I know for quite sometime was traveling between two (2) P.S. locations due to lack of employees and remodeling etc...
Very nice young man and hard worker!! Thank you for employing him. Be sure to keep him around!!
Thanks for your time!
Jeanette R.
The property manager Gabe is always very attentive and professional. I've been renting at this location for a while, always excellent service.
I want to take the time to acknowledge Gabe the property manager at my public storage location for his outstanding attention to detail and and his customers any concerns that I have regarding my storage unit Gabe always gets back to me promptly with a resolution. I highly recommend this place
GABE IS THE BOMB! He was super helpful and helped me make a payment on my account when I was unable to get help from the other Public Storage location. His professionalism deserves to be recognized. Thank you Gabe!