The employee Kimberley assisted me an I have never felt more valued at a storage facility I really appreciate the professionalism from Kimberley thank you so much happy holidays
The Lady in the office was so helpful, She walked me and my wife step by step through the process to get storage. Kimberley is the reps name, Very helpful and a great attitude with a smile and sense of humor.....Made our day
Mark was fantastic! Super friendly and helpful !
Ursula was very compassionate and helpful to me today as movers put my things into storage-listened to my confusion patiently, confirmed arrangements and followed up with me.
Wishing her the very best as she continues her career.
Kim and Jeff were very helpful
Ashley and Ursula were amazing on getting me a unit ASAP. Very friendly and helpful
Jeff and Ursula were amazing and very helpful.
Great Service! Great Experience! Great Team!
I’ve used this location for about a year now and moved units. Mark was incredibly helpful and patient finding a new space!
Mark was amazing. Very helpful
Thank you to Jeff and Latesha for the awesome help getting me setup as a new customer for Public Storage in the area.
They don't prorate at all, even if you move out on the first. They're not willing to work with you. Half of the time the carts they have are locked up and can't be used.
I was helped by 3 lovely individuals( Denise, Jeff, and Leticia. Great customer service made the process easy and fast with no problems. Highly recommend this location!!!
Jeff really be helpful with my stay highly
I came in and mark was amazing and super helpful. I highly recommend this place for those that like fast and easy service and no gimmicks... Throughout my entire stay mark had been so awesome and such a cool guy to talk to, he has made this place a welcoming business and treat for good folk like myself.
Jeff was pretty helpful with our storage and thank u guys for over looking our unit too ....have a bless day 🙏
Amazing customer service with Jamie ! Helped us get a storage unit that fit our needs and a very quick manner! Loved our experience with her. Very informative as well
Staff isn't available and the price isn't what was advertised.
Came in to pay a bill was helped by Mark and Michael was pleased by their professionalism
This place sucks so bad! This is been twice every time I try to access it’s locked and nobody’s in the office during open hours!!! I need to get stuff from the storage unit and there’s no way I can access and tell me that I need to see a manager and it pissed me off! I’m gonna have to run another storage unit because they’re locked and I can’t get my stuff
Was in there yesterday there was some troubles with the elevators but really appreciated Michael W's help
Hello, I’m highly disappointed in Public Storage. I wouldn’t recommend this storage company to a picnic ant. I should have read my contract more carefully! I was 80.00 short and fell on hard times. They didn’t even want to stop the auction process. I can’t wait to get my items out of their storage. They are CROOKS. I hope y’all go bankrupt and never make another dime! Y’all are greedy just like all the other billionaires and corporations. It’s sick. Y’all need to exposed!!! PUBLIC STORAGE IS GREEDY!!! I will make sure that once I move my items out of there, I will NEVER USE Y’ALL AGAIN. They are already charging me for October. They will never get that from me. GOOD RIDDANCE!
Everytime I go there I get Wonderful help from Jeffrey and TJ. They Both are Helpful and Informative to all my Storage needs!
When I wasn't aware of the hours of closure and stayed past closing time Jeff was very courteous and making me aware of the proper closing time allowing me to abide by the rules. He's also provided great customer service when I've needed cleaning supplies to clean up after a messy organization day. Jeff's on top of everything here and is all around a great representative of public storage.
Called in and spoke to Jeff about a concern I had over some recent changes. He was extremely helpful and before I knew it, he had resolved the problem over the phone. He was very pleasant to speak with and didn’t “pass the buck” or tell me he’d call me back later. He was able to handle things to my satisfaction in ONE phone call! Thanks Jeff!!
Rosie was incredibly kind and even provided me with a complimentary lock. Exceptional customer service—I highly recommend! 🔐
love this place tracy makes it great 👍🏾 c1
Kellen was amazing!! Thank you!!
Jeff did his very best to help me with my behind payment! I'm truly grateful for his kindness! He's always pleasureable to work with!
Jeff was amazing. He got me into the unit that I needed for a piece that was above and beyond. They always have the most friendly staff at this location!!
The facility is nice, but service… not so much.
They charged my card for one months rent, then 4 days later I got a message that said I didn’t pay (even though I have a receipt) and then proceeded to charge me a late fee and charged me again for the same month! So I’m trying to straighten it out but I can’t get a hold of the General Manager, who I’ve left a voicemail with.
You also have to give them your drivers license to use the carts. Just make sure to get your card back before they go to lunch because they lock the doors and won’t answer when you knock. I hate to bang incredibly loud to get the ladies attention. I won’t be using the carts again!
I’ve been a tenant here for 2 years and have had a great experience. Thank you to the whole Public Storage team, but specifically Jeff has been very easy to work with and is always there to help. He is overall a great guy and very respectful.
Very friendly and good location.
Rosie is awesome, excellent customer service!! The facility is very nice, well maintained. Overall great experience :)
Manager Jeff has amazing customer service skills! Always willing to accommodate and please
The sales associate was fast and very friendly. She explained everything and read the agreements to me. She had such excellent customer service and even gave me a tour. We went to the size I asked for and it seemed too big so she took me to another available unit that was the perfect size! She quickly changed the reservation, gave me the option to pay the prorated amount, and sent everything to my email for my convenience.
Rosie is great ! Very helpful, very attentive. Addresses all my needs and concerns. She's a asset to your company. I wish every company had a Rosie. Thank you Rosie!!!
Rosie and Ashley were great
Great customer service from Rosie. She’s always keeping the place clean.
Jeff and Ashley were great! Appreciate their help
Jeff and Hanna hands down best service ever friendly and very welcoming
The staff is very kind, especially Jeff. He is very patient with my mother who calls more than she should. The facility is very clean.
The service with rose was excellent. I couldn't expect anything better. Store was clean. Proficient and customer service was on point. I thank them for everything she did for me and it was done in a timely fashion
The people that work here are nice enough, but other than that this is the bare minimum ax facility. I've left voicemails with the management about the security gate randomly closing too early. They raise the fee regularly. Most importantly the amenities like the carts are not only unavailable but they're chained to the wall half the day. If there was another option I would try it but there isn't so I can't. This place does what it's supposed to but don't expect a lot of communication or clarity when they change the rules on you.
Wonderful service move in was so fast and great customer service Rose and Jeff were so nice made my move in quick and easy thank you guys so much
Their customer service was amazing. Very respectful Rose and Jeff were and very friendly. Would definitely recommend this storage unit to anybody that needs one !!
Jeff helped me out with a billing concern in a matter of minutes. Really appreciate the service I’ve received over the last few months.
Incredibly helpful and provided top-notch service. Thanks, Ashley!
DO NOT RENT STORAGE HERE. No one will call you back or help you. My RV was damaged in a storage parking spot in April and it's been a nightmare to get support. Another RV or car side swiped my RV. Total damage to the side (AND someone obviously cleaned up the broken glass, etc so knew about the damage without contacting me). Horrible customer service. In the meantime they increased my rent by $20/mo while I wait to figure out how my personal insurance on the vehicle can help.
Jeff was great in helping us get situated in our space!
Amazing customer service! Rose, Jeff, and Victor were polite and knowledgeable with all my questions. Very clean and well maintained, would highly recommend.
Daniel and rose were awesome, easy to set up a unit!
Great Staff and super clean facility
Danielle and Jeff are super helpful and friendly. The facility is clean and looks new! Impressive!
This is our second time using public storage in the Phoenix area. This location is fantastic. Highly recommend!!
JEFF AND MARK WERE SUPER HELP FULL OVER ALL A GREAT EXPERIENCE
Jeff was great help & showed me to my unit. Very easy process thanks to jeff he helped me alot.
Jeff and his staff are always pleasant and accommodating. We needed 3 large lockers for our business and they made sure they were on the first floor and next to each other!!! Place is always clean and if people would quit stealing their carts there would be plenty nut Jeff always tracks some down for me when I need one!!!
Was in today buying boxes. Sheila in the office helped me out . Wish they had more
moving carts ,but besides that love this place is great clean and safe. Thanks again sheila for your help.
Clean, staff is friendly and helpful! Great experience!
Que todo está bien limpio
Jeff is extremely helpful and friendly. Would recommend.
We love this place! The management is awesome.
Jeff was a great help and extremely professional. I would highly recommend you come here for your storage needs!
Jeff was very helpful and polite. Definitely an asset to the company
I don’t like the policies in place for leaving a little past 9pm. First of all 9pm is too early to close. If you leave just before 9pm or just after they make sure to let you know about it and then even warn you with kicking you out if it happens again. Lot could be much cleaner but the manager Jeff is a really nice guy.
Jeff was very helpful with moving me into my new storage unit, he made sure I understood everything and all charges. I appreciate Jeff for helping me out!
Jeff is awesome thanks for helping me and my uncle out Thank you.
Jeff is awesome!! Super polite and helpful!
Easy and fast. Joel and Natalie were great!
Jeff & Joel were super helpful! The facility is clean and there are a lot of cameras for security.
Jeff was fantastic and helped us with all our enquires
Brandon provided great service when I signed up for my storage unit. He explained everything clearly and showed me the unit. The whole process was efficient and quick. He made what could’ve been a complex difficult process into a simple matter.
This is a great storage place. Cool, clean, quiet. Jeff is the Manager there and he does a great job. Every time I've called with a question he has called me back straight away. I can't recommend this place enough. If your stuff is worth storing, fork up the extra few bucks to store it inside the AC at this place.
I stored some furniture here for a month after moving out of an apartment. The facilities were super clean, the air conditioning worked great and the front desk staff took the lock fee off my account since I brought my own. I scheduled my move out using the app and was only charged for the month I was there with no bogus fees. I'd highly recommend this place!
Jeff and Arcana were amazing and super helpful getting me into a storage unit!!! Definitely one of the best experiences I’ve had when buying a unit
Very professional, friendly, and helpful!
Jeff was so helpful! Clean unit.
Jeff was outstanding and helped me out with setting up the unit and a tour of other units available. Would recommend!
Jeff is amazing! Super helper! Got us into bigger unit!
Great service and the place is always clean.
Rachael was very helpful and overall it was a smooth experience getting a storage unit.
Rachel is great, helped with my access and made it much easier.
Rachel was amazing and so helpful!
Rachel and entire staff very professional and helpful there great place for storage 👍
Anna Lise was amazing! She walked me through everything! Great Service!
The employees were so helpful and answered every question we had. Will definitely recommend this location to our friends and family. Thank you to Annaliss and Rachel!!!!
Awesome and friendly service! Annalise and Rachel are so helpful and seamless!
Rachael was the best help and made everything easy and quick! Glad to be with public storage
A great location close to ASU and amazingly helpful staff on hand, 10/10 recommend
We originally got a unit a little over a year ago only expecting it to be for 6 months. They helped with pricing when the price changed after 6 months. The units are super clean and cool. Which is exactly what we needed in this Az heat. They have an elevator for the higher floors and even dollys to help move your things. There’s always parking to get your things in and out. You need your code to get in and out and even to get anywhere in the elevator so you know your things are safe! Today we vacated our unit with the help of RACHEL who was so kind and sweet. Just know this is a perfect place to get a unit for pretty decent prices.
I went into this location and Annalise and Rachel were very helpful and nice! Will definitely be coming back here for my future storage unit needs!
Great help from Rachel, she showed us many options and deals for the right unit for me!
Rachel was super helpful when my friends and I came by to check out the storage units. Great facility and amazing staff!
Rachel helped me out with all questions! She was so kind and did her very best to help me out
Rachael helped me with my issue at the storage unit today! She was friendly and fixed everything quickly.
Clean, well managed, and secure for an economical price.
Ashley and Trina were so helpful! :)
I've used this public storage facility since 10/2022 after my house flooded, so while my house was being renovated I stored my things here. Jeff was beyond helpful with everything I needed. I come here often to pick things up as I need them. This storage facility is always clean and secure which puts my mind at ease. Jeff is always very attentive and watchful. Thank you so very much Jeff for all your help during this time.
Annalise was so helpful and made the process so easy for us. Overall it was a great experience and I would definitely recommend this for anybody looking for a storage unit!
Quick and simple got my unit and was able to unload my things right away. Annalise was a big help. Thank you
The facility is extremely nice and clean. The staff is fantastic! Extra kudos to Annalise, she was great.
Annalise was very helpful!
Jeff and Annalise were super helpful. Clean and modern facility highly recommend!
Ashley and Jeff were awesome they were very helpful.
Jeff is the most professional and very helpful! I will be back !
Have stored items here for several months now & it is well secured. Air conditioning and lights in units is very nice. Sometimes the back entrance is tight with a large U-Haul truck since some people park large cars in the rear spots making it hard to back in. All in all, happy with the service.
One of the most convenient storage facilities I have been to.
Dave was super helpful and helped us resolve an issue we had. Great experience - Thanks Dave!
I would like to consider Annalise Tempe Public Storage Property Manger Holiday Season Honors for her Receptiveness To Professional Full Service Flat Rate and Labor Moving Services in Tempe and Surrounding Areas.
I just want to say that the manager dave, was very polite and very helpful. This experience today makes me so excited and so happy and I can't wait to tell all my friends about public storage on Curry!!!! Thanks Dave!
Always extremely helpful. Clean and organized facility with easy access from the freeway.
Great location with little traffic and easy access. Annalise is great! She was very communicative, helpful, and friendly. She's also very knowledgeable and obviously takes pride in her job
The best public storage in the state! Everything is so new, and the employees are super friendly, and nice! Annalise was the lady who helped me with my move-in. She is nice and with a warm heart! All the questions I have she answered perfectly! Gives us a nice tour around the facility! They are professional with what they are doing! Love this place! Btw the A/C really works in here! Everything is super super clean!
Analisa and Curry road public storage was the best customer service I've ever had anywhere for anything she knows her stuff and she's very patient and made me feel comfortable I appreciate it I appreciate her and her time
Great Service,
Tala is very helpful!
Annalise really took the time to answer all our questions and show us our options. I havent seen anyone with such amazing customer service skills in a long time!
Provided friendly service
Had a great experience with Jeffrey C. He helped me and my wife find the perfect storage size and best deal. He was friendly, helpful and gave us a few suggestions. Storage units seemed clean and the place is temperature controlled. They have an elevator, dollies and carts.
Anna Lis was extremely helpful!. She was very knowledgeable and thorough! I would highly recommend this Public Storage location because of my interaction with her. Thank You!
So nice and helpful! Great customer service!
Clean, easily accessible, quiet, well air conditioned! Annaliese helped us out and she was awesome!
Fast and easy very helpful
Jeff C., our storage associate, was very knowledgeable about services and was courteous to us. :)
Austin was great and helped me with my needs. I would recommend to anyone who is moving out of the tempe area to store their personal belongings here.
Update: Just moved into my new place and worked with Jeff who made a seamless transition with vacating my unit and I could not be happier with the customer service.
Very clean, secure, staff was super helpful and very friendly. We were able to move items in right away. They made this an easy experience!
I've never used a storage place before & have been calling around to get info. Most places act like I'm interrupting their day & always push me to use their website. So glad I contacted this place & spoke to Jeff. He explained everything so well & made me really feel comfortable. I look forward to using this facility!
Jessica was amazing & more then informative. Every question was answered with perfect accuracy. Thanks SO much Jessica, see you again soon. I'd DEFINITELY suggest anyone looking for a place to store your belongings to come here...
When coming in to aquire a new storage unit I had a most pleasant encounter with Jessica who works there who was quite informative quite helpful and just an all-around great person
Anthony and Jeff were both so nice. They gave all the information I needed and even walked me through the texhnical part of accessing the unit. Appreciate the time they took to explain things. I will use this place again for sure!
I have been at this place for almost a year and Austin worked very well with me on deals and helping me feel comfortable moving my stuff over. Now that he left, there's another cool guy named Michael that is even awesome to work with! He's very cute and is very friendly as well..... the property is AC conditioned and secure. There's security cameras throughout the entire property, so I'm very comfortable that eyes are watching me and the place. Again, Micheal was awesome and this company will continue to keep my business. 😎
It's a great storage facility but it has a filthy bathrooms 🚻 very disgusting 🤮 and poorly maintained.
I have requested for maintenance to fix a light fixture in my storage unit 2 years ago and couple requests per year they still didn't do anything about my request.
Buyer beware. Only 8 months after being there, and renting three large spaces, they just continue to increase the rent, SUBSTANTIALLY!!!! I expected no rent increases for at least one year, not after just a few months. You would think they would treat good customers better than this. Instead, they just keep raising the rent.
I walked in there today and Austin helped me very nice gentleman looked out for us very polite customer service 100 I appreciate you Austin
I have nothing but good things to say about this place! It’s clean, secure, climate controlled, and affordable. Furthermore, Austin is amazing at what he does and plays a large role in why we continue to rent out a unit here. He is very genuine and takes care of his customers. Thank you public storage!
Let me start with the positive. My wife and I's storage unit is great. The office staff is always friendly, and the place is well protected and ventilated.
Here's the problem, though:
Public Storage is a national chain not afraid to price-gouge its clients. We got a great deal on our unit 5 months ago, paying $120/month. However, in early July, we received a notice that our rent would now be $162/month starting August 1st, or a whopping 40% more than the previous month.
I would have understood a 2-5% increase every 6-12 months, but an increase of 40% after only being customers for five months is simply outrageous.
I called our local office, and their hands were completely tied. They sent us to corporate, which flat out refused our request to negotiate and didn't even have the courtesy to talk to us, sending us an automatic robot call denial message instead.
How am I supposed to trust Public Storage not to continue increasing our rent at this rate? If they do, I'll end up paying more than my car payment.
Katie was very helpful. Thank you 😃
Austin made my day a lot better with his professionalism and upbeat presence. He is very informative and enjoys being a helping hand for his customers.
This store is amazing ! Do priestly and helpful! Made everything so stress free. Thank god I went to the curry location. They are rockstars!
Had nothing but a great experience here. Clean and safe units. Latoya and Austin were extremely helpful in getting me set up and moved out. Any questions I had were immediately answered. Would definitely rent from here again.
Latoya and Austin were so helpful as soon as I walked in!! Got me a great deal on a unit, exactly what I was looking for. Amazing service!
Thanks for you help Latoya!
Ashley was so informative and had such beautiful energy. Helped me decide the best location for me and walked me around to different sized units. Great experience!
Everybody here is very helpful and courteous had a great experience I would recommend this place to anybody
I used the public storage for three months.
The staffs are very nice and friendly.The storage is convenient, safe, and clean. Thank you!
Horrible customer service
Ebony was great and made the experience very easy.
ebony is very polite and helpful :)
Ebony was very helpful when requesting carts, and had a great attitude when we were asking questions!
Ebony was super helpful with the moving :)
Ashley was great! Very helpful with getting through everything and anything I had questions on
Ebony was fantastic! This is my first time loving into a storage unit and she was so helpful and patient with me. She helped me get the biggest bang for my buck and explained every step of the process. They have promotion for your first month 50% off! I would definitely rent from here.
Some of the best service I've ever had. Really recommend coming to this storage. And for sure if you run into Rod, he'll make sure you have the best experience.
Omg!! I don’t know where to start. From the online check in experience, to the in person customer service this place is amazing. If I could give it 10 stars I would. Rod is so personable and so helpful and the units are always clean. You won’t be disappointed.
Thanks for Rod’s help! It’s definitely a nice choice for storage, and I am very happy to have the experience in here!
Very Great customer service..They walked me through the process cause I was stressed out from this move..Then they went out they way to make sure I had My keys and knew exactly where my storage was..Thanks a lot
Michael in the office was very professional and helpful. 😊
Everything was quick and easy, I needed to borrow a cart from one of the staff members (michael) who was super helpful and kind!
Rod is awesome! Staff is very helpful and I'm very happy with this Public storage off curry rd. Clean, professional and always a pleasure dealing with everyone!..........update..... went into and great front desk help! Great staff
Michael was very helpful with my cart.
Mike and rod, are amazing and they really came in clutch this month
Went in today get get a small storage unit. Ashely was super welcoming ,and informed me of everything I needed to know. Great security, kind staff, and clean storage units for a good price!
Rod was extremely helpful and friendly! He went above and beyond in every way! He patiently took extra time in walking me through the entire process and answering all my questions.
Rod was amazing he is very thorough and quick. He answered all my questions and was amazingly helpful. I chose this public storage because of him. The facility is big and very clean.I came from other storage as they did not show up even though I had an appointment but Rod helped me and signed me up. Thank you , you were amazing.
Ashley and Mike were really helpful and courteous I recommend this location
Rod has been so helpful every time I have an issue he does whatever it takes to get it done ASAP and he’s never let me down thanks Rod
Was looking for Storage facility for business and was directed to this particular location to fit our requirements for vehicle space and storage. Property is clean, well maintained ,and secure (cameras indoor and outside) Lisa upfront was very helpful in our request. Reservation process was a breeze. All in all it was a good experience. Highly recommend this location.
Rod is A very professional and caring worker he help me find the best price for the best storage unit you guys had and he was extremely helpful.