Public Storage Self-Storage Units at 3027 N 70th Street, Scottsdale, AZ

In today's world and business dealings it seems no one has empathy or caring any more. I want to share the goodness I have found right there at Public Storage in 70th Street & Thomas. Michael Kelley is a true example of goodness and kindness. I am a widow and every month my payment is not able to be paid in time because the date cannot be changed. This month the first time in 4 years I got really behind because I had to have and pay for a medical procedure. I was so afraid. The things I have in storage are the last of my memories of my life with my husband of 30 years whom I found dead 4 days before his 61st birthday in 2017. I was terrified of losing those things. Seems every year the price for my storage goes up and makes it harder and harder to keep my things. This time I prayed and prayed that God would make a way and of course he did. He sent Michael Kelley as a public storage Angel to step in to say kind things and keep me with courage and strength. I little by little got caught up because of the help I received from Michael Kelley and his kindness to give me strength. I am thankful for everything that was done to help me. I wish there was a way that Public Storage would show loyalty to it's customers by helping because of the length of time as a customer. I started out at $69.00 a month now my bill is way over $200.00 and I have struggled for 4 years however maybe down to the last days but made it. It's Christmas and Michael Kelley helped me to be able to smile again and be happy this season. I am in the medical field and always live to give service to others I have no family here but I am proud to say thank you for a new friend that cared enough to help and to be with me every step of the way. There was another young man Michael W. That helped me also. They should both be honored for their service. Michael Kelley Thank you so much for your kindness for representing Public Storage as a caring establishment. Because of your kindness and loyalty to the customers I believe in people again. You did not have to but you reached out and gave me hope. To whom it may concern, you never know what your customers have in their storage some might be just like me. That 5X10 storage holds memories of my husband Christmas long gone by but still held dear to my spirit and soul. Do what Michael did listen, find out about your customers and try and do all you can to help. You hold the power to care about others and their memories. For some it might be all they have but they have trusted your establishment with the things they hold dear. To some just things to others Memories of someone or something you love and care for still. Thank you Micheal Kelley God bless you. Thank you Michael W. For your kindness also. You both are appreciated to the highest. Merry Christmas Diana Quintana Wagner

Property manager Micheal was super helpful and all the staff is really friendly. Total recommend this location. 😀

There is never anyone here to help you. The customer service line makes you wait 30 minutes just to talk to an Indian who can’t help you. Plus it’s only open from 6AM - 9PM. What’s the point? Go somewhere that’s open 24 Hours and actually has customer service

Mark deserved to be well district Manager. Hi help me very well. Appreciate.

Came in to pay for an auction unit Michael W was here and very helpful took me out to the unit and made sure I had no troubles

I only gave two stars because the homeless guy who lived there helped me move in. With this being said there are people living in there storage units at the Scottsdale location. So if you want your stuff smelling like cigarette smoke, which was so strong I got a headache, then this is the place for you! The “manage’ was MIA when we needed him to get access into the unit. I had to leave two messages before I got a call back. This lost me money, because my movers had to leave there was no where to move my stuff too. It was a terrible experience. I was left with a truck full of furniture. I finally got a call back and by the time I found more help, the tenants had come “home”. Again, Do not store your stuff here unless you want your stuff smelling like cigarettes”. I have no time to move my stuff again before I have to leave town for work. So at this point I’m stuck with this gross smelling place.

I had an issue with my storage lock. Michael at the front counter was quick to help and resolved my issue painlessly. Thanks for the help!

I’ve had a wonderful experience with this Public Storage. Nice and clean facility. I want to compliment Michael he was the onsite employee when I was there. he was quite helpful

Judy is great. Check her out and get a unit for an awesome price. I got mine in under 15 minutes. Jill c.

Mark is a Great Extension of public storage great greeting very patience, and above all customer service to the max thank you, Mark.

Judy was very helpful getting us the storage we needed. Very friendly.

New review: Okay so I'm extremely irritated. The gate is broken for the 4th time in a little over a month. You need to remedy this situation fast! This is absolutely rediculous!!!!! Why does this keep happening?

Great customer service and awesome prices 👏 👌.

I was in a jam and needed some help with an issue…Kellen got me sorted out in a flash. Super helpful!

Judy was a very great job was very friendly and helpful had a very great experience happy that I chose public storage.. 😊

Great storage place, easy to manage reservations and rentals online. I interacted with Judy in the front office and she was super helpful and personable. She helped me to transfer to a larger unit when I realized the one I reserved was too small. Great customer service and great value.

Awesome customer service, Judy called me and helped me through the setup process online. They are great. I'd definitely recommend them to other people needing good storage for a decent online price.

Kellen was a huge help. He answered my questions quickly and efficiently. Didn’t have to wait around.

I have had a unit at this location for 3 years. The staff has always been very helpful and responsive. Judy has been a great help on site when I have needed assistance.

Way overpriced, do yourself a favor and look at other companies.

Judy was very helpful and professional, she has great communication skills and she was smiling all the time

Judy was very friendly and knowledgeable I recommend this location

Judy was amazing

I got there with my moving company, it says we are open but no one was there. The code I was given didn't work. We called the number on the office door but no one was answering. Don't use public storage, don't waste your money and time. Find other storage companies that are better.

I love the service Judy

I love the customer service, thank you Judy

Michelle helped me with my payment with a smile very nice.

Michelle was awesome and got me a new storage unit. Highly recommend.

Rented at this location, Judy was very helpful through out my renting experience.if I ever need a unit again I will come here.

Had an amazing experience with Judy who helped me get my unit and make the overall experience easy and flawless!

Michelle gave 5 start service! Thank you

I just recently selected this Public Storage and the office staff is awesome. Celeste was very helpful and polite. The facility is very clean and organized. I highly recommend this location for your storage needs. Pricing was very reasonable.

celeste was an amazing worker

Judy was great. She helped me with both move-in and move-out and was super helpful both times. Great location for storage, too.

Judy was amazing at helping get me set up, definitely recommend the security here and units are inexpensive.

Judy was great

Downsized home about a year ago and chose this location for convenience. Got a great rate and staff is very accommodating. Going to a smaller unit now as I like having storage close by. Michael was very helpful l in options and flexibility of the transition.

When I arrive to public storage the property manager Judy greeted me and showed me around the property. She had great customer service and took her time presenting me the rental.

Great location! Judy was really helpful! Strongly recommend

Judy is awesome. Efficient and helpful!

Judy has been a great help here, thanks great storage facility

Judy is great! She is helpful and attentive! I had a problem with them raising the monthly rate, but she went to bat for me and got it lowered. It's not as low as what I used to pay, but it's pretty close. I'm really glad she was more than willing to resolve the situation for me. Thanks, Judy!

thousands of dollars of stuff was stolen from my unit

Michael made the process of getting my unit so simple.

Michael was friendly when approached and helped me to get into my storage unit! First experience with a storage unit and the great customer service made me feel comfortable leaving my stuff at this location.

Clean premises, incredibly friendly &helpful staff, helped a friend move stuff here. Would recommend to anyone.

Ellie did a great job helping me with the questions I had

I give Mark Tincker 5 stars! I was looking for a storage for my grandson because he comes to stay during summers! Mark was very helpful and answered all my questions! I will definitely be back because of the customer service he provided!

Staff are lazy find another job or go live on the streets

Alex is amazingly helpful and service with a smile! Anything I've needed here they've been helpful and prompt with service. Thank you for making my rental process smooth and easy!

We Went in to update information on my account . Sheila helped me out . She is very efficient and has a great personality , her smile made my day . I highly recommend this location if you want good customer service and ez move to storage . Thanks again Sheila !

The girls in the office are amazing! So knowledgeable and sweet! I’d give them 10 stars if I could! Absolutely recommend!

Great storage facility Alex is awesome

Alex is great

Clean facility, helpful staff

We had a deal for the first month free and was great for what we needed.

Rachel was extremely professional, communicative and so kind!! She assisted me with all my dumb questions and she made my very stressful week into a more pleasant one with her positive energy & attitude. Thank you!

Rachael was awesome and made the process simple. Thanks, Rach!

Rachael is literally amazing. She always makes herself available and she made renting a unit so easy. Thank you Rachael! This place is great because of you!!

The office staff are very friendly. They have an off site location with cameras which is great. However, I have worked in storage before and noticed there are some things they can work on. When moving in over two days I noticed the floor in our building wasn’t swept. (The same bug was in the hallway) maybe different standards per company’s? When we moved out our items there was some stuff in the hallway as well so as far as cleanliness goes it could be better but the offsite property on the outside is very clean. Just not extra space standards. We were also only there for a month and our rent went from $85 to $115. That’s a really big jump in rent for only being there for one month

Great service by rachael got our storage fast and was very informative

Rachel helped me with my rental, she was extremely kind and helpful . Thank you !

Super easy. Super friendly.

Rachel and Michael helped With tiene Flood they are awesome!

Rachael is great

Rachael helped complete my rental today

Rachael was very helpful with completing my rental.

My son was paying an exorbitant amount at a different facility. He called and spoke with Rachel and she was able to offer him a much better deal. She was friendly, helpful, compassionate, patient, knowledgeable and a major asset to ps public storage. Rachel, this company is so lucky to have you on their team! Thank you so much for your assistance and dedication to your customers. I really hope public storage acknowledges what an asset you truly are!

A big big thank you to Rachel for helping me out. I rent a storage unit at another location and she went beyond to help me out. If corporate really reads these messages please give Rachel a raise because she’s helped me out in so much. Thank you so much Rachel you have no idea how much you’ve truly helped me today. -J McKeown.

Rachael helped me complete my rental and was very kind and understanding

The property manager Rachael that I met was nice . She explained what I asked and made clear everything thing.

Great Service and had excellent results with my 2 Storage Rentals👍

Rachel was amazing! She made moving out of the unit so seamless and easy! Ask for Rachel if you need a unit because she’s so great to work with

Rachel was so helpful and nice. She made it very easy to pick the right size unit and made move out nice and easy.

Rachael is wonderful. Thanks for your assistance!

Rachel was very helpful will definitely be recommending to my peers excelente customer service!

I just met Rachael today and she was super inviting. She smiled and asked if I needed help and we spoke for a bit. These units are very expensive but the staff is top notch.

Rachel is straight up gold to this company! She’s so friendly and helpful she made our move so much less stressful!❤️

Rachelle the manager at Scottsdale is amazing!

RACHEL WAS AMAZING!!!!! EXTRAORDINARY SERVICE AND PATIENCE! THANK YOU!!!

Rachel was extremely helpful and friendly! Highly recommend this location

Rachel is the best!

Rachel was extremely helpful, reset our gate code really quickly and she was so friendly!

Rachel was very knowledgeable, professional and helpful. I would definitely recommend this facility.

Rachael is really professional and great at what she does!

Rachael was so helpful and kind! She helped me with my move in and was lovely!

It's a nice secure place to keep your stuff stored. It's an easy place to navigate, and the prices are very good. Booking online is extremely easy, and they usually offer promotion where you basically just pay for the insurance for the first month. And even after that the monthly price is are not bad.

This place is a total joke. They have homeless people living on location in the units. One day I showed up at their office to ask a question and the lady at the desk asked if I would help her remove a homeless person from their unit because she was afraid. She said there were drugs and needles all over the unit. In addition they keep changing my monthly rent. Go somewhere else to store your things.

Rachael was lovely and helped me get tp the right location!

This place is terrible..rental increase twice before the entire year was up..Ridiculous

Rachel was an awesome help and made the whole process so easy! Such a sweet lady! Will be back again.

I had an issue with my account and Rachel was very helpful. She resolved my issue in a timely and friendly manner. In addition, she answered some other questions I had.

Rachael was really great. Very friendly and professional I liked her a lot.

Rachel was very kind and attentive. All my queries were answered and I felt safe renting from Public Storage.

This place has really gone down hill....Hours are now like banker hours 9-5 the gate code box has been broken since I was renting over 1 yr. They fixed it twice now you have to enter through the exit door. I'm not sure if Public Storage franchises or are they SCorp. I have rented from public storage before and never had a problem. This PS In Surprise AZ is the worst managed,or owner operated. Public Storage Surprise is one of newest one, and so far they Have done a very bad job! Surprise Arizona is the fastest growing city in Arizona. My suggestion is hire people who have previous years in the storage industry. Make sure locked code boxes are secure. And if damaged get them repaired immediately, They said they were being broken into so why are these criminals not being caught bad security cameras over, around the security code box City in Arizona

Rachel was great.

Rachael was great and so helpful!!

Rachel was so sweet and very helpful!

Rachael is nice and friendly. She was also very helpful.

Easily accessible storage unit near my residence, and a lock was provided. I didn’t want it at first, but kept it and added another lock for extra layer of security. Cheap too, better than moving, just rent a unit and put the stuff in that don’t fit in the house. Temporary solution. Also we did everything online, no need to talk to anyone so it was great, and it has remote access from the app.

Rachel was awesome - so nice and helpful

Rachael did a fantastic job with setting me up with my account and mobile application. Highly recommend her services in the future.

Rachael is the best. Super professional and exceptional service.

Rachel was amazing

Rachael gave amazing customer service! Would recommend coming here to rent your storage.

Great and professional service! Rachel is the best. Highly recommend

Checking out of my storage space here after 4 years. This location has been great, always attentive to my needs. Rachel was an excellent help in the process of checking out of my space. I highly recommend and will definitely be back if ever needed in the future.

The manager Rachel was so helpful and sweet when I went to buy my moving boxes. Her kindness was a breathe of fresh air.

Rachael was a wonderful help I’m looking forward to storing with you guys. Need more professional people like her.

Rachelle is so friendly and a great help

Rachel was amazing! She did a great job of helping me with my issue.

Rachel, the manager, is super sweet, amazing, and accommodating! I really appreciate her. The space was clean, easy to book, and felt very secure! I would highly recommend these storage units for however long you’d need it!

Rachel was so amazing and sweet and professional and gave me such amazing treatment I love her I recommend this stage service to anyone.

Rachael was a big help, she stayed after hours to help me out and get a storage unit.

Property manager Rachel was so kind and helpful! Very efficient and present. Have had no issues with this space, will continue to store with them.

Price changed from month to month ,small storage from 66$ to 144$ so watch out guys...

I went to several storage locations today and this was by far my best experience! The property manager Rachael was on point. She was super helpful, informative, and made me feel like I had landed at the right facility. Looking forward to the next time we can do business!

Judy was amazing, very helpful, she took the time to show me 2 storage units so I could see what worked best for me and made the renting process easy for me. Excellent customer service!!!!

Judy and the facility is awesome I have been here for 6 months now.

Judy’s customer service has been hands down the best I’ve received in the industry. I was welcomed via phone call, when I moved in she came out and greeted me and I ended up renting another unit from her a day later. She’s readily available and is constantly working! That place is really the best looking storage place I’ve rented from! Thank you Judy for your hard work and expertise! I e appreciated her dedication because it really does matter especially in todays world!

Property is very well kept and staff is awesome! Thanks Judy for all your care, concern, and dedication! We appreciate it!!!

Judy was very helpful and insightful. It has been a please using their units.

I had a situation and needed to open a unit in a hurry and Judy was able to help me without any issues at all. When I closed my unit later on, Judy again was able to help me close it in just a few minutes. It was very helpful. I appreciate her time and quality service!

Judy was great

Judy was great today awesome customer service

Judy was very attentive, and spoke clearly and efficiently. She made sure to always answer all of my questions. She made sure to create conversation so it was never dull. Judy was a joy.

We just rented a storage unit, and Ms Judy made the process so easy. I would definitely recommend this location to anyone looking for a storage unit in the area. Thanks Judy!

Been working with Judy. She is 5 star. She is always busy and she keeps the property super clean. This place is the best I ever rented from because of the manager Judy.

The manager is a horrible person that prays o. People that are going threw some stuff. She is power hungry. They are scamming people. You will get kicked out half way of the month your renting if you don't do what she says. This place is horrible. I've rented from a lot of storage places and this is the worst one I have ever rented from My mom's shoebox Is better than this place 0 stars if I could. I would love for the owner to contact me asap. So we can fix this mistake there employee has made. Thank you

Judy was amazing. Quick and efficient and we ended going with Public storage over the other competitor because of Judy’s customer service.

JUDY WAS AMAZING!!!!! So helpful and kind and detailed. HIGHLY recommended!! THANKS JUDY AT PUBLIC STORAGE!!

The facilities property are very well maintained. The staff are friendly, available and responsive to our questions and concerns, and the entire facility is secure and well monitored. Highly recomend.

Annalise was great. She helped me get my storage unit and was very friendly and explained things well.

Great experience and Judy is hands down the best to work with!

Judy is AMAZING! The storage rental was so easy.

Judy has helped me with payment and is a great help.

Steven is an all star great customer service. Highly recommended. After 2 years the service and facility keep getting better. Highly recommend if you need a space! Thanks Judy for your help!

Judy was great today. Thank you for your help.

Judy she is a great She help me 👍👍👍Thanks

Judy help me with a transfer and it went very smoothly. Thank you, she is very helpful.

Judy helped me figure out my unit number and how to use the app to open the gate. Without her I wouldn’t be able to get in or find my unit (which I haven’t been to in a while) !! Thanks for the support Judy!!

It was very easy to book online and was ready within minutes. When I there Judy greeted me and she was very helpful and very pleasant! Thank you Judy!

Judy was good to help me with all my questions

Judy, was pleasant, and helpful in getting me my unit . Thank you… …

I rent at this storage and the employees are very helpful especially Judy who is attentive and kind !

The location is clean. Judy was so professional and helpful. I would definitely recommend this facility!

Judy took care of my needs professionally and courteously.

Judy is amazing! She is super helpful and knowledgeable. Thank you for your help!

Judy was wonderful

Easy to deal with. Efficient operation, friendly manager.

Judy was amazing. Walked me through all my options after hearing my needs. Can’t express how amazing she is!

Great service from amber

Had a great experience with Judy! The service was impeccable and I’d highly recommend coming to this public storage!

Judy was extremely helpful and super kind! She answered any and all questions I had and was super attentive towards me. I will definitely be back here for any future storage needs I may have and will refer everyone to Judy!!

A very great place to store thanks Judy for the help!

Judy helped me and she was very friendly and very helpful with the information I needed and knowledgeable in all the questions I had. I recommend the service here.

We are happy to see Judy here everyday!

Judy was great!

I am delighted that you hired Deja as your manager! She is delightful, helpful professional and very accommodating. Every time I go in, She has a very upbeat and pleasant attitude. Hope she stays around for a long time.

Judy was excellent today, gave me clear information about my billing and uses of the storage. Thank you Judy.

The best customer service ever. Coming from Philadelphia yes the best service by chi

OMG Brandon was beyond AMAZING getting us moved into our storage unit. He was more than accommodating and checked to make sure we were ok even close to closing time. Sooooo appreciated !!! Thank you Brandon!!

Great place to store your things the manager does everything he can to communicate and make sure your taken care of

The staff at this location were amazing! Brandon was very helpful with what I needed.

Very clean facility!

The worst place I ever rented from ever

The worst ever in everything

I had a great experience with Mark at the front desk. He was very helpful and informative about our options! Would recommend this place to anyone.

Came in and quickly was in and out with what I needed. Brandon was excellent. Very informed and super helpful.

This public storage location is great! Very secure, and customer service worked with me when I had a move out date change. I would highly recommend renting a storage space in this location. It's fairly priced, and easy to access. Thank you to the office staff!

I just want to give a big thank you to Mark! He was great and helpful with my needs as a customer. I had to cancel my storage space due to my inconvenient timing of moving out. Though, this makes it easier for my future decision of renting again at this location. Overall, every staffs are friendly and I’m more than appreciative with their hard working ethics. Thank you guys!

Fantastic friendly service

Shaemus was beyond helpful. I had some buddies bail on helping me move. Shaemus stepped up and helped me move my futon into my uhaul.

jusy wanted to highlight my excellent experience with management,and Shameus, thank you.