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Address

841 E Jefferson St
Phoenix, AZ 85034

Phone

480-739-5886

480-739-5886

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units

Phone

480-739-5886

480-739-5886

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 35/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 35 /mo $ 49
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 35/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Climate Controlled
    • Locker
    • Upstairs/elevator
    $ 35 /mo $ 46
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

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    All new rentals subject to one-time $29 admin fee.

    5'x7.5'
    Online only price
    $ 38/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x7.5'
    • Climate Controlled
    • Upstairs/elevator
    $ 38 /mo $ 51
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 42/mo
    Online only price
    50% off first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 42 /mo $ 56
    Online only price
    + one-time $29 admin fee
    50% off first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x12'
    Online only price
    $ 48/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x12'
    • Climate Controlled
    • Upstairs/elevator
    $ 48 /mo $ 63
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 60/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 60 /mo $ 79
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    7.5'x10'
    Online only price
    $ 63/mo
    Online only price
    All new rentals subject to one-time $29 admin fee.
    Medium 7.5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 63 /mo $ 84
    Online only price
    + one-time $29 admin fee
    2 units left!
    Limited availability

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    12'x20'
    Online only price
    $ 73/mo
    Online only price
    All new rentals subject to one-time $29 admin fee.
    Parking 12'x20'
    • Uncovered parking
    $ 73 /mo $ 98
    Online only price
    + one-time $29 admin fee
    1 unit left!
    Limited availability

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    7.5'x10'
    Online only price
    $ 81/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 7.5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 81 /mo $ 107
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    12'x30'
    Online only price
    $ 82/mo
    Online only price
    All new rentals subject to one-time $29 admin fee.
    Parking 12'x30'
    • Uncovered parking
    $ 82 /mo $ 109
    Online only price
    + one-time $29 admin fee
    Hurry!
    Limited availability

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x12'
    Online only price
    $ 94/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x12'
    • Climate Controlled
    • Upstairs/elevator
    $ 94 /mo $ 126
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 101/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 101 /mo $ 135
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 108/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 108 /mo $ 143
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x15'
    Online only price
    $ 147/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 147 /mo $ 196
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x16'
    Online only price
    $ 149/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x16'
    • Climate Controlled
    • Upstairs/elevator
    $ 149 /mo $ 199
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x15'
    Online only price
    $ 152/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 152 /mo $ 202
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x16'
    Online only price
    $ 162/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x16'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 162 /mo $ 216
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x20'
    Online only price
    $ 167/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • Climate Controlled
    • Upstairs/elevator
    $ 167 /mo $ 222
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x18'
    Online only price
    $ 171/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x18'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 171 /mo $ 227
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x20'
    Online only price
    $ 182/mo
    Online only price
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 182 /mo $ 242
    Online only price
    + one-time $29 admin fee
    1 unit left!
    Limited availability

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 413)

October 29, 2024
Google Public Storage Javier Figueroa
Steal my money $347.06 never received any money from you so you guys Steal from a veteran ho service this country for 12 years
October 14, 2024
Google Public Storage Tamera Neiss
D'Aundrea and Latisha are both amazing women with extraordinary customer service skills both fantastic listeners, exemplary efficient go getters who strive to make sure their customers are extremely well taken care of! I will definitely miss chatting with them when I move out! Keep up the amazing work ladies!!!
October 13, 2024
Google Public Storage Sarah Robles
Other then that. You have or had some pretty amazing workers up until recently
October 12, 2024
Google Public Storage Raeshonda Payne
Ms. Latisha was very professional with Darroniya Thomas and I , she was detailed and even went the extra mile to walk us to Tempe different units to view.
October 4, 2024
Google Public Storage Lady V
D'Aundrea was very helpful and made sure all of my needs were meet.
October 2, 2024
Google Public Storage Keith Greene
D’Aundrea was excellent with assisting me with my account. Thank you.
October 2, 2024
Google Public Storage Miguel Ynzunza
D'Aundrea was very helpful and pleasant person to talk to. I would recommend this place to anyone because of the great customer service alone.
October 2, 2024
Google Public Storage Kimberly Douglass
A very clean and cool place to store your belongings.
September 24, 2024
Google Public Storage Simon gutierrez
I recently had the pleasure of being assisted by D’Aundrea, and I can't speak highly enough of her customer service. She was attentive, knowledgeable, and genuinely went above and beyond to ensure my needs were met. Her positive attitude and willingness to help made my experience not just satisfactory but truly enjoyable. D’Aundrea exemplifies what great customer service should be!
September 14, 2024
Google Public Storage Tina Floyd
Customer’s be aware, between homeless ppl living inside this dwelling and the employees that have master keys to locks. I did have insurance but decided to cancel it. Well a lot of my belongings are missing. Clothes shoes dishes and power drills along with a bag of tools went missing from my storage. So ppl pay close attention to your storage unit and keep inventory of you belongings. I truly believe it was an inside job!!! It’s either raising rent w/o notice or your belongings come up missing.
September 6, 2024
Google Public Storage Marthe Louis
I was locked out of my account for no apparent reason I sat to wait for a manager who never showed up I am 68 with a walker and heart problems after waiting for over 45min I gave up I tried calling and NEVER got assistance.i spoke with a person in chat that was absolutely useless.I need to speak to someone in corporate but cannot find them If anyone out there can get me access to someone PLEASE let me know ,I had Storquest before and had no issues.But they got their payment on time.for sure.
August 30, 2024
Google Public Storage Drake Michaels (Andre Michael Tate)
August 23, 2024
Google Public Storage Angelo Romero
Went in with an issue and thanks to D'Aundrea it was addressed and she did more than I expected by helping me save money, now who doesn't love that?! Appreciate the service, will definitely recommend.
August 22, 2024
Google Public Storage cursed art
Appreciate the service and certainly amazed with how clean this facility is compared to others I've stored at. And lastly, D'Aundrea was a delight. 🌟 🌟 🌟 🌟 🌟
August 19, 2024
Google Public Storage Arpan Dalal
The customer service was disappointing. Despite arriving during business hours, the person at the counter didn’t open the door for me when I simply needed a trolley. As a result, I had to carry my storage items by hand, making three trips. After about 10 minutes, I noticed that the same person opened the door for another customer and provided them with a trolley. I’ve used this facility three times before without any issues, but this experience has been so frustrating that it will be my last time storing items here.
August 18, 2024
Google Public Storage Lanna
Awesome customer service, D’Aundrea was a great help assisting me with my move-out. Definitely will be back to this location when the time comes!
August 13, 2024
Google Public Storage Mike Acosta
D Andrea was a real help to me and the storage was really clean
August 13, 2024
Google Public Storage Zachariah Gourley
August 13, 2024
Google Public Storage Ralph Martinez
I had a great experience at this location. D'andrea was great and very helpful. I would recommend
August 10, 2024
Google Public Storage Escada Blue
Ray , or Sunshine as her name lived up to my expectation, made moving my things in so simple & smooth ! 10/10 would recommend. They care about the customers & i Love it ! Thank you Ray 🥰
August 9, 2024
Google Public Storage R JS
D' Aundrea is an additional ⭐⭐⭐⭐⭐'s Great service!
August 8, 2024
Google Public Storage Michael Perez
July 31, 2024
Google Public Storage Jacqueline Romo
D’Aundrea was so nice and gentle, she took me to my storage so I don’t get lost and it was never rude.
July 31, 2024
Google Public Storage Carlos Corrales
Friendly staff and fast service, thank you D'Aundrea for the wonderful customer service!
July 22, 2024
Google Public Storage Jo'Vani Escalera
Fast and easy process. Thank you for helping me find affordable storage for my belongings D'Aundrea, Great customer service!
July 17, 2024
Google Public Storage Josaiah Amado
July 13, 2024
Google Public Storage Chris Dickson
D’Aundrea was so efficient and helpful. Showed me the unit, explained everything as we were on our way to look at it. We went back to the office and she signed me up, I swear it was like 5 minutes total! She was awesome!
July 5, 2024
Google Public Storage Julius Juniel (Jujuben55)
I truly love and love ❤️ and respect Deanna for blessing me a wonderful storage unit.thank you so much Deanna you are a wonderful woman and loving blessing.
July 5, 2024
Google Public Storage Linda Burzin
Deanna was amazing with answering all my questions and was very professional!
June 28, 2024
Google Public Storage J Johnson
Had a very welcoming experience here. Thank you deanna for helping me with all my storage needs.
June 12, 2024
Google Public Storage Rosemary Paz-Lopez
I want to express my appreciation for the great service that I experienced during my visit here. I was greeted by the managers and was assisted right away by Daundrea. I had many questions in regards to renting, she was very patient and thorough with explaining information to help me better understand what I needed to know. So now, when I am ready to rent, it will be here. Thank you.
June 7, 2024
Google Public Storage Terissa Moy
Thank you so much Deanna for assisting me with getting a unit for my son who is in college. The process was seamless, the property was clean, and the customer service was phenomenal. We have gone to this Public Storage every summer for my son and have never had any issues.
May 31, 2024
Google Public Storage Samantha Diaz
I’ve rented many storage units for business purposes & this Public Storage has to be the best one I’ve had, due to the staff - they are truly so helpful & very friendly. Special thanks to Deanna for always answering my questions!
May 25, 2024
Google Public Storage LTG
Our storage unit was broken into and robbed within 6 weeks of renting. We later found out 3 other renters were also broken into. Despite having cameras everywhere, they were unable to find any video footage. Unfortunate to say the least, but on the bright side the alleged thief was caught and is now in jail. I would not recommend this facility due to our experience.
May 20, 2024
Google Public Storage Tonie Allen
I came to public storage looking for new storage home and was greeted with a ray of sunshine. she answered my questions very professional and caring with great detail... Great customer ray...
May 11, 2024
Google Public Storage Tawfiq Jaber
May 2, 2024
Google Public Storage Marvin Joiner
Wish they were 24 hour
May 1, 2024
Google Public Storage Mckenzie Nelson
Nice location easy access to storage unit no problems
April 9, 2024
Google Public Storage Madisen Salls
The property manager is AMAZING!!! She went above and beyond for me and I'm so happy to be a customer at a place with customer service like that.
March 28, 2024
Google Public Storage Mocha Miller
As a storage unit holder elsewhere, my advice: you can find better. The access here is ridiculous. ONE CART for the entire facility , hundreds of units. Nope nope nope. As an AUCTION BUYER, definitely do not recommend. ACCESS is severely limited. I was locked out of the facility, but trapped in the gated yard for 30 min (bc they won't issue a code) told to press the call button to come/go. Literally trapped with a truckload while both staff were nowhere to be found to let us out. Not ok.
March 6, 2024
Google Public Storage Sarah Robles
OMG THANK YOU FOR BRINGING BACK THE YOUR OLD EMPLOYEES. SHE IS SO AMAZING AT WHAT SHE DOES. THIS PLACE NEEDS MORE PEOPLE LIKE HER.
February 29, 2024
Google Public Storage Amber
February 24, 2024
Google Public Storage Yvette Escalera
D’Aundrea was very helpful and patient with the whole rental process. Very clean facility!
February 23, 2024
Google Public Storage Kesha Webb
DAundrea has the best customer service outstanding at explaining things!!!
February 6, 2024
Google Public Storage No Thanks
Good location, drawbacks are the absence of any dollies or carts or anything at all to help carry anything you don’t wish to carry yourself. What this location had on site was stolen about a month ago and the new manager has explained there are currently no plans to replace them. This obviously is an issue and honestly should be replaced. I doubt the cost to replace is the issue for a large company like this so what is going on here?
January 21, 2024
Google Public Storage Debbi Ferrell
Good, quiet location. Always kept clean. Friendly staff when they are there. Security for access to the facility is top notch.
January 4, 2024
Google Public Storage Monica Michel
December 16, 2023
Google Public Storage shay Culpepper
Do not rent from this storage. One of the employees ( Eileen) gave my Driver's license to unknown customer and it's been over a month. I still haven't gotten my Driver's license back. In fact the employee (Eileen)gave my Driver's license away. Told her district manager that I threatened her. So they gave us a week to move out of storage. But before she told her district manager that I threatened her. I had called customer service and made a complaint about my Driver's license and they're unprofessional workers. That my issue still isn't resolved. Same day they took my name off the storage unit They locked us out our storage, they been rude to us like we did something wrong when they were in the wrong for giving away my Driver's license to a stranger and still don't have them back. Management there is a joke
December 16, 2023
Google Public Storage Goldy Steffes
Worker's were very nice and professional and clean area great service. Except no dollies to move stuff I'm with illness and moving one by one very hard
December 7, 2023
Google Public Storage Jordan Taylor
November 25, 2023
Google Public Storage Shelisa Willis
Martha was very nice and informative about the storage units. She was extremely helpful helping us find our storange unit and she gave us the promotional deals that i saw online. Thank you Martha.
November 21, 2023
Google Public Storage Unique Salon
Martha was such a great and positive person with a great attitude I highly recommend this storage place
November 18, 2023
Google Public Storage Bryan Jackson
This is what you want when looking for a storage. Low price, good parking, large facility, nice units, elevator, carts, and of course a secure building with a app to control the door lock and elevator. This place is right up my alley. Next time you need storage you know who to call first.
November 12, 2023
Google Public Storage Jeff Mckinley
Martha did fantastic job and highly recommend this facility. Thanks Martha for great service .
November 12, 2023
Google Public Storage Daniel Loyal
La señora Martha muy amable y muy enficiente en su trabajo
November 11, 2023
Google Public Storage Donald Lucas
Martha was very helpful. Helped with all my transfers. Thanks
October 10, 2023
Google Public Storage Karen Smith
Everyone knows how difficult it is to move right well in my 63 yrs of moving from one place to another this had to be the smoothest one yet did it all on line so when I got there there was no wasted time in the office so I literally was done unloading the truck and putting it on rack then the big elevator to 2 floor and the key was already there too we was done in less than 40 min they deserve a 5 star rating for sure thanks so much Karen Smith of Phoenix Arizona
October 6, 2023
Google Public Storage Thaxton H
Martha was extremely helpful with setting me up.
September 29, 2023
Google Public Storage Kevin Felix
Martha at the front was very busy but took the time to help!
September 29, 2023
Google Public Storage Joyce Kent
Martha thank you so much for your help
September 28, 2023
Google Public Storage Private User
MARTHA IS SUCH AN AMAZING ASSOCIATE! SHE OFFERED COLD WATER WHILE WORKING DILIGENTLY!
September 19, 2023
Google Public Storage Elaine Watkins
September 19, 2023
Google Public Storage Anastasia Alexander
Sabrina set up my storage unit today and went above and beyond! I’m glad I chose Public Storage here in Phoenix :) thanks Sabrina!
September 16, 2023
Google Public Storage Michael Bernays
Martha was very helpful and a pleasure to do business with.
September 13, 2023
Google Public Storage Liza Lorenzana
Good experience, very clean, huge parking. Sabrina is a great!!! She helped me with storage location, gave me a map, and walk with me to show me where my space is located. Best experience ever! Thank you Sabrina 🌹
September 12, 2023
Google Public Storage Hikari Yumi
Meant to do this earlier but I came in today on a whim and was curious about prices and how things worked and Sabrina did an absolute amazing job !! She answered all my questions and was a total sweetheart!!
September 11, 2023
Google Public Storage Corina Carter
Sabrina
September 10, 2023
Google Public Storage Shane Benson
Wonderful place ,Sabrina Does an amazing job keeping up with this place
September 9, 2023
Google Public Storage Lauren Stoker
Thank you Martha.
September 5, 2023
Google Public Storage Tomminique Smith
Sabrina was awesome she went above and beyond to make sure me and my roommates had everything and also cover everything that was needed
September 5, 2023
Google Public Storage Alecia Lockhart
Alicia Lockhart Two young ladies were very helpful. Sabrina and Deanna provided very professional and efficient customer service along with helping me unload last few items before closing. Would recommend anyone to use this location.
September 3, 2023
Google Public Storage Tony Pearce
The only problem is they let a lot of ppl in there that shouldn't be
September 2, 2023
Google Public Storage Angela Abad
Great experience!
August 28, 2023
Google Public Storage Mike Subbert
No manager on site and no response to phone numbers on web site or as posted on the office door
August 26, 2023
Google Public Storage Adriana Terrazas
Awesome service.! The ladies were friendly, fast, and super efficient with their service.!
August 23, 2023
Google Public Storage Christina Ybarra
Sabrina was an amazing tourist she explained everything to me in detail and answered all my questions.
August 23, 2023
Google Public Storage Keyonte T.
I want to say thank you guys for your services for the young lady are front that was assisting me on today August the 23rd 2023 she was a blessing she was a sweetheart and I'm so grateful that she was assisting me the way that she was definitely with my children as well kudos to Sabrina ~❤️
August 22, 2023
Google Public Storage Alma Lopez
Great experience. Sabrina was helpful, friendly and accommodating.
August 21, 2023
Google Public Storage C
Deanna was extremely helpful. I shopped around, and this facility is much better. It's clean, has cold ac, is very clean, and has many different size units to choose from.
August 18, 2023
Google Public Storage Grisselda Valerio
Every one was friendly and facility was very clean.
August 12, 2023
Google Public Storage Tommy Grady
Ben and Deanna are extremely nice and helpful. Will recommend them to all my friends.
August 6, 2023
Google Public Storage Arnob Kabir
Great place or clean
July 27, 2023
Google Public Storage Ja-Ron Brounson
Very nice staff. I would definitely recommend using the Phoenix Public Storage at 841 e Jefferson st.
July 26, 2023
Google Public Storage Mumbulez Gonzalez
July 20, 2023
Google Public Storage PAUL LOUGHAN
July 19, 2023
Google Public Storage Melissa West
I went to public storage yesterday evening, and i was helped by Deanna. 10/10 service!!! Thank you Deanna for making my experience so much better.
July 14, 2023
Google Public Storage Terissa Moy
Heard about this storage place from a friend and didn’t think much of it. Came down and was helped by a nice lady named Deanna. She was wonderful and helped me through my entire move in. The place is clean and secure. All these bad reviews are the doing of the individual leaving the bad review!
June 29, 2023
Google Public Storage Amelia Gilli
Staff here is friendly, knowledgeable and helpful. Cameras above unit to make sure your stuff is safe! They are very aware and called us when our storage unit was locked improperly. Water fountains are available in case you get thirsty while loading. Building is clean and air conditioned. Definitely recommend!!
June 18, 2023
Google Public Storage Gavin LoCicero
Amazing customer service! An employee named Deanna helped me out, walked me through everything, and explained the process very well. If I could rate higher I would!
June 15, 2023
Google Public Storage JARID CASEBOLT
Deanna and Ben are the best! This is by far the best Storage place you can go to!
June 14, 2023
Google Public Storage Gina Saucedo
Staff is awesome too bad prices were raised so I'm getting my stuff out this month
June 14, 2023
Google Public Storage Pani Wesley
Thnx Ben, you were very kind when I needed assistance very efficient as well. I can't thank you enough 🙏
June 4, 2023
Google Public Storage Franky Mulloy
Seem-less experience. The staff were super helpful, informative, and found me the perfect solution for my needs. Deanna and Ben were really pleasant and made it a pain free experience.
June 1, 2023
Google Public Storage Tiffany Johnson
Deanna was so awesome
June 1, 2023
Google Public Storage Jorge Torres
Does an amazing job?
May 22, 2023
Google Public Storage Kedhar Sankararaman
Great and friendly service.
May 17, 2023
Google Public Storage Byron King
Storage units are the batcaves of the homeless. Beware peeps leaving door ajar as they like to sneek in and smoke their dope, avoiding all the people they owe. The staff is doing all they can to peovide a safe experience for all.
May 16, 2023
Google Public Storage Kiechi Salas
Clean, cool and accessible
April 12, 2023
Google Public Storage John Wiener
It's decent overall. Three stars for two reasons. 1. You have to put in the code every time you enter the building. Not easy to put in a nine digit code with a 75 pound box in your arms. 2. They say that they have carts to move your stuff in or out but the carts are always "mysteriously missing". 200 bucks at Harbor Freight could solve that. Probably both problems could be solved with a 200 dollar trip to Harbor Freight for the owners.
March 28, 2023
Google Public Storage Zachary O'Haire
Recently moved in to a storage unit at this facility. It wasn't quite big enough for me so I transferred to an even larger one. Both Ben and Deanna were incredibly helpful with this and got me in the unit I wanted in no time! Pros: I haven't tested at all hours of the day, but I believe it is 24 hour access unlike several other storage units around town. There is an app that comes in pretty handy including a Bluetooth feature to open the access doors. They have units of all sizes and many available on the first floor. They also have elevator access if on the second floor. As mentioned above, the staff are very friendly! Cons: If you don't know your way around downtown, this facility can be tricky to get to. Jefferson is one way and the business access lane is separated by the light rail, so you better know when to get over. I usually just access it off of 9th Street and avoid all of this, but even still you have to know exactly where you are going and how to get there.
February 28, 2023
Google Public Storage John Q Public
They told me it was private storage and I was not allowed to pilfer through the other units. Change your name you liars!
February 25, 2023
Google Public Storage Laurie Chrisco
Ben and Deanna were super nice and professional.
February 24, 2023
Google Public Storage Frank Lopez
Bought an auction unit here and Ben and Deanna were super nice and helpful.
February 24, 2023
Google Public Storage Mckenzie west
I went today, and the service was phenomenal! I was helped by Dianna, and she made the experience 100x more enjoyable. Thanks public storage!
January 25, 2023
Google Public Storage Donna Heart
It's clean has good customer service
January 18, 2023
Google Public Storage Ryan Kyzar
Catalytic converter was stolen from our RV here over the holidays. The contract makes them not liable for this, and they do not offer additional insurance on parking storage that covers this, so you are on your own. Manager Nicole was very nice and helpful, and notified me as soon as they discovered the theft. She was able to get me partial refund of rental, but was very little compared with the cost of the repair. I am happy with her customer service, but very disappointed that it happened on their property.
January 15, 2023
Google Public Storage cletus claypin-macdonald
Clean and well run. I got a 5x5 locker. It has an endless ceiling and I stacked half a full sized van worth of belongings and still have room to spare.
January 6, 2023
Google Public Storage TEEZY. ENT
Store manager Nicole was very helpful
December 28, 2022
Google Public Storage Sidney Falzone
Do not use this storage facility if you want to keep your things safe. I stored my car here and it was vandalized and the catalytic converter was stolen. On top of this the customer service here was the worst I have ever experienced. Lots of eye rolling and attitude at the fact I would inconvenience them by asking if they had security footage. In the end they told me they are not cops or the insurance company and nothing could be done.
December 16, 2022
Google Public Storage James Potter
Amazing customer service!! The front office worker Nicole was absolutely amazing. She reviewed with me all my options and the promotions that were available! She guided me to my storage unit with a very friendly tour. I would like to give a kudos to the other sales associate Diana, she was very friendly as well!
December 14, 2022
Google Public Storage Paul Laspina
Deanna was such a pleasure to work with. She is patient, and is understanding to my situation. I highly recommend this location!
December 13, 2022
Google Public Storage J. Romaniak
"I'm sOrRY wE sOLd YoUR sTuFf" SHAME! You know what you did! Hope the judge throws the book at you!
December 13, 2022
Google Public Storage Danelle Koalska
Deanna and Nichole were so helpful. I have been looking for a storage facility and they answered all of my questions. Would definitely recommend them!
December 12, 2022
Google Public Storage Denise Buvens
Deana and Nichole were very helpful!
December 11, 2022
Google Public Storage Brad Shirk
I was inquiring about a storage unit and Deanna helped me and answered my questions she was really helpful it was a great experience
December 10, 2022
Google Public Storage Marjorie Owen
Looking for Storage and was helped by Deanna. What a great employee! She went over and above to help me.
December 10, 2022
Google Public Storage Anna Duncan
Good location and great staff! Deanna was very helpful and made everything so easy!
December 10, 2022
Google Public Storage Mimi W
I was helped by a nice girl , she was very respectful and kind answered all my questions. Thank you Deanna
December 9, 2022
Google Public Storage fernando ruelas
The location on Jefferson is amazing. I went to a few locations to get some info and was hesitant until I spoke to a young lady named Nicole. She helped me pick the units that were perfect for what I needed. She helped me save money due to her expertise on the property. I would highly recommend this location to anyone and definitely contact Nicole. She made the process really easy for me and my family. 🙏🏼
December 9, 2022
Google Public Storage rhonda sandoval
Nicole was a great help. When i had any questions she answered them
November 28, 2022
Google Public Storage Cristy Carlson
November 22, 2022
Google Public Storage Lee Weatherwax
Deanna was most helpful explaining their facility. She was professional, and has one of the most awesome smiles ever. She enjoys her job, I can tell. Rates are reasonable, and this facility is clean. I'd give more then 5 stars if it were possible
November 10, 2022
Google Public Storage james doherty (Wee Doc)
Deanna and Nicole made the process extremely easy! Property was clean!!! Would recommend!!!!!
November 5, 2022
Google Public Storage Jeremy Chacon
Nicole and Deanna were very helpful!
November 3, 2022
Google Public Storage mike howe
Office hours say they are open till 6pm, but there is never anyone in the office to help, and there is never any sort of sign to alert customers when someone might be back. Received a late fee because no one was available to take my payment. Manager laughed in my face and said he was cutting locks instead of running the front counter This is the most unprofessional storage facility I've ever used and I will definitely be finding somewhere else to store my things. If I could give it no stars I would. DONT USE THIS FACILITY!! I wish I hadn't been in such a hurry when I picked this place.
October 25, 2022
Google Public Storage Gabino Duran
Todo caminando muy bien para mi 😀
October 23, 2022
Google Public Storage Adam Durso
Nicole was amazinggg!!
October 22, 2022
Google Public Storage Edward Amezquita
Thank you so much for amazing service and knowing all the answers to all my questions A++++++ service!
October 19, 2022
Google Public Storage Nancy Rapp
Nicole was very helpful and didn't have any problem changing lockers at the last minute.
October 10, 2022
Google Public Storage Antiopi
October 6, 2022
Google Public Storage Barbara Brown
My reservation was first made the day before for the next day for the 5 by 5 unit on the first floor for Sunday.It was not.honored despite my leaving a message Sunday morning I was on my way and waiting at a.nearby cafe for a return call to hear there was someone to let me in.at the desk.When after an hour I went over anyway,I was told by Diane ( Deean?)she had just rented that unit and only a 5 by 10 was available on the fir st floor but since my first month was just $1 it woul cost the sameThen I a " courtesy" email a few days later for more money for Oct.
October 5, 2022
Google Public Storage Gregory Federick
No space for vehicle or bike.
October 4, 2022
Google Public Storage Gregory Hood
This facility storage facility is way too expensive just like them all I mean everything is getting out of control with storage facilities
October 2, 2022
Google Public Storage Jayden Narloch-Berg
Very good service! Thank you Dai
September 24, 2022
Google Public Storage Wilson Chad Benitez
Albalese made this place better keep her in this location it has more to do with her then the brand switch to cube to public 😉 thank you albalese
September 24, 2022
Google Public Storage PAPI CHULO
Albalese made sure my move out process was easy albalese is very helpful great services
August 15, 2022
Google Public Storage Elaine Portillo
August 14, 2022
Google Public Storage Paola Ramos
I was very pleased with the service that Dai provided me with today made it very pleasant and easy.
August 5, 2022
Google Public Storage Lew Laws
When we moved into this storage building over 5-1/2 years ago, it was Cube Smart. They were about as good as you could ever expect from a storage place. It changed to Public Storage 14 months ago and it has been awful ever since. I just changed to another storage place today to get as far away from them as possible. Issues: - Over the 4+ years that it was Cube Smart, they raised our costs by $40. Since Public Storage took over, they've raised our rates twice, for a total of almost $90 more. That's almost a 50% increase in a year. - They lock up the carts, (which Cube Smart never did), and if the manager isn't in the office, (which is quite often), you have no good way to get your heavy stuff into your unit. - When the manager is out, (which is very often), the office is locked and there is no sign letting you know when he'll be back. Today, we waited over a half-hour and it was long past lunch time. - The cleanliness of the place has gone completely off the rails since Public Storage took over. It's just not a place you want to be anymore. - There are two units near me where people are living. I see them at all hours of the day, including getting dressed in the corridors. This makes me wonder a lot about security. Do NOT rent from this place. There are many other better, cheaper places within the downtown Phoenix area.
July 1, 2022
Google Public Storage Alex & Neec
Dai was great very friendly and very helpful. 10/10 stars
June 28, 2022
Google Public Storage Marisa Rollinger
Jake was very helpful and nice, great customer experience!
June 23, 2022
Google Public Storage Nicholas Parenti
As me and many others sit and wait for an attendant to open its doors even though it's over a half an hour past opening I couldn't help but share my experience. this placed was advertised to me at 200 a month with (first month free) none of that was true.. they charged me 350 a month for a unit way in the back. really thin hallways couldn't even fit my mattress or coffee table through. poor customer service. just all around bad. pick any where else for your storage needs. literally anywhere else would be better.
June 21, 2022
Google Public Storage Elizabeth Randles
Locker way in the back on the 2 and floor bad knees & back. I was just helping a friend
June 14, 2022
Google Public Storage Juan Zacarias
May 26, 2022
Google Public Storage Ariel Cotton
May 24, 2022
Google Public Storage Alexandria
May 19, 2022
Google Public Storage Alvin Smith III
May 14, 2022
Google Public Storage Jenna Rix
Really expensive, however it's all air conditioned and the technology to access the building is definitely awesome.
May 1, 2022
Google Public Storage HuckFit & GSXR
April 26, 2022
Google Public Storage Guadalupe Mendoza
Not great for several reasons. Big problem for me. won't accept direct over the phone payment. Have to pay a second, third party. Will accept in person card payment. Strange. Can pay over the phone but get charged ten extra dollars. Facility is ok but some spaces don't have a roof. Homeless people rent here I believe. Not surprising given this location. Guy who works the desk is not pleasant. Had t o report him. My roommate rents a space and is waiting for a call back about unpleasant encounter with Jake. Dropped off items late last evening. No open customer spaces. Lot was being used for ball park parking. Who is getting the parking fee collected for this? Entrance to facility was still in force.
April 2, 2022
Google Public Storage Make it Reyn
This place is pretty busy, as expected in downtown. Jake was helpful walking me though the process and was friendly. Overall good first time experience!
April 2, 2022
Google Public Storage SteeleDesign
Jake the Manager was awesome. He did not have what I needed, but found it at another location. Top notch guy and outfit
April 2, 2022
Google Public Storage lucas kesso
April 1, 2022
Google Public Storage FreenChrist
One of the MOST professional, friendly EXTREMELY stress free experiences I ever had with any rental company, and I'm 50 years, old! The gentleman at the front desk. was extra helpful. I went on line, did the lease, came in and paid, he took the time and showed me the map, told me where to park my vehicle and made sure I understood everything. I received a special first month rate, and was in and out. I parked my vehicle and was COMPLETELY satisfied. Any one needing rental spaces, I highly recommend this storage facility.
March 30, 2022
Google Public Storage richard claxton
March 27, 2022
Google Public Storage Angelina Marie Serawop
Amazing and so professional and quick!! This is my first time getting a storage unit it was quick and easy, well informed staff truly professional. So glad I pick This storage business and would recommend to anyone long as their is available units. Always call ahead but yes truly wonderful and so professional.
March 16, 2022
Google Public Storage Cha Sinclair
March 13, 2022
Google Public Storage Beatrice Zaw
February 27, 2022
Google Public Storage Josephine Gonzalez
February 24, 2022
Google Public Storage Robert Ramirez
First time I’ve ever had to get a storage. I walked into this place with a headache! But Jake at the counter got us set in under 5mins and showed us the unit! I was there less then 10mins and he really took the stress out of this experience! Thank you Jake!
February 20, 2022
Google Public Storage Robert Miller
Nice and clean
February 18, 2022
Google Public Storage Scott Herde
Good clean, air conditioned area made it nice for moving in and out.
February 16, 2022
Google Public Storage Arlene Mahoney
Jake is very helpful and friendly to work with.
February 8, 2022
Google Public Storage o_Trvll
January 30, 2022
Google Public Storage Cha Sinclair
January 17, 2022
Google Public Storage John West
Clean
January 9, 2022
Google Public Storage twon1357
Cheyenne was great, she was so helpful. Got me in and out in about 20min. If I am being honest she'd be the person I'd choose to deal with anytime I have office contact
January 7, 2022
Google Public Storage Felicia B. Free
Cheyenne was AMAZING!!! SHE WAS SO HELPFUL AND KNOWLEDGEABLE. She understood our needs and didn't try to oversell us space we didn't need. I would recommend the Jefferson St location all day everyday! Thanks Cheyenne!
January 1, 2022
Google Public Storage Jennifer Ramundo
Most amazing staff ever! At my most stressful moment I ended up laughing in tears instead of coming in with my own they are the most amazing proficient and compassionate team I've seen in a long time 20 Stars two thumbs up.... Namaste Jake and Cheyenne you made 20 22 a great year already and I'm not even there yet