I wanted to give Andy a huge shout out for helping me find the right size unit for our family as we transition with a military relocation. He was super honest and did not try to oversell. We truly appreciate that, especially given the circumstances of needing a unit quickly. Thank you ANDY!
John was such a huge help! Great location!
Very exceptional service from manager John. He was very patient with me as I was very confused. He was so very nice and professional, I really appreciate it! It is so very refreshing to get professional help these days. Thank you!
Got wonderful help from a very kind manager John! Very happy with his professional service!
Great place for storage, clean and convenient!
Brandon handled my res and sign in and very happy with the service , space and one year rate lock in My second experience has been frustrating.Rented an additional locker for a car and it was nearly impossible to cancel.Had to go in person to cancel and that was on 1st of the month,only because out of town and no one answered the phone the day before.(Autopay is on the second of the month)Now they want to charge me a month for an empty locker.Nice property manager has been unable to intrrcede.This Billion dollar corporation doesn’t care enough to have a national call canter ! You just get shuffled around from AI to messages.Communication is lacking-do you understand how imp. It is to talk to a human.being,especially after hours,etc.
Staff was very helpful. Only drawback was the call in center was not available and took a long time to get back to me. Otherwise a good experience
Andy was fantastic and helpful. Great job
Super nice and modern facility with well-priced. Andy was extremely helpful and professional!
Andy is awesome, professional and very helpful!
Andy was very helpful and kind and able to answer to all my questions!
Andy was very informative and definitely an assist to your company
Andy is great! He is personable and takes time to listen. He went above and beyond to figure out options to ensure that my unit worked with my budget. Thanks Andy!
Stopped by today to check out the facility and look at the different units before renting one and no one was in the office (at 11am). I called the number on the door and was told that they can rent me a unit over the phone but if I wanted to see the unit first, I have to make an appointment first. The guy on the phone couldn't schedule that for me and tried to connect me to someone else. After sitting on hold for 10 min I hung up. What a dumb way to lose business. I've never been to a storage facility before that doesn't have an employee on during business hours or makes it this difficult to do business with.
Andy
Was excellent customer service representative, went out of his way to help me with my storage unit.
Keep up the good work
Andy was very helpful and knowledgeable.
Andy was super helpful setting up my rental and explaining everything.
Andy was very helpful throughout the process. He took the time to explain how everything worked, answered all of my questions clearly, and made the experience easy and stress-free. I really appreciated his professionalism, patience, and willingness to help
This place is awesome. I love how the staff is willing to help always has a good attitude and make you feel welcome. Andy is very knowledgeable which made the move in super smooth.
Andy was professional and personable. I appreciate his help.
Great experience. Had to move storage units and Andy was a great help. Made it easy to navigate the process. Great customer service here. Thank you Andy!
Andy was soooo helpful today. So kind getting me in to my unit and. Made great suggestions to ensure I am in the right one.
Andy is a friendly, knowledgeable employee and was a great help today!
We rented a 10 x 20 space. The sign up process was very simple and made easier by Chris, who was extremely helpful. The facility and space was clean and well maintained.
Andy at Silverbell was awesome!!! Thank you for your help!
Andy was great! Very friendly and informative. Most helpful!
Andy was super helpful with the check in process and made it easy to property easy to navigate!
Andy was really helpful with sharing info about a possible storage need of mine. Very helpful and informative!
And then many thanks to Antonio today for getting me all set up with my space. Two great guys to work with!
Andy answered numerous questions. Even provided recommendations with things in the local and also super polite and helpful
Andy provided great customer service and was super polite and professional. Recommend this storage location.
Andy was very helpful in showing us a few storage units and helping us understand our best options for our needs.
Absolutely fantastic service! I had a shipment from the military movers come in and I needed to pick up a second unit immediately! Chris was such a huge help! I would recommend this self storage 1000%!
Andy was helpful in describing the process of rentals and choosing a space! Thank you!
Andy was very helpful and informative and was able to secure the storage we've been looking for.
Andy was extremely helpful and very knowledgeable. Great customer service!
Wonderful customer service. Thank you Andy ! Very knowledgeable and helpful in attending to our questions and concerns.
Andy was very thorough and very helpful.
Just came back from a wonderful visit to find out about public storage. Chris Bailey at the Silverbell location was great showed me the spots and as clean as all get out.and the pricing and 3 units. "Its not storing it in grandma's garage. anymore."
its class and very clean AND SECURE and climate controlled.give him a visit. RON K.
Andy was amazing gave me a great tour of the Storage Units and was very helpful. Good on-site customer services.
Andy was very helpful and answered all my questions.
Andy was extremely helpful, answered all my questions, and was very polite.
They have a strange pin lock you have to buy. Why? Does it work anywhere else?
This is a nice, new facility that recently opened. The staff are pleasant and helpful. Using the Public Storage app to manage my account and to access the property is a nice feature. Access to the facility is available 15 hours a day - from 6:00 a.m. to 9:00 p.m. The facility is well lit and has a good number of security cameras.
Andy was very helpful. He was even very helpful with another guest in building . thankyou very much
I went in to look for 2 specific storage units and was helped by Andy. He was super helpful and explained everything we needed to know. Highly recommend!
Granting from public storage was great. I would recommend it to everyone.
Andy was amazing and super helpful with showing me the units and getting us the right storage unit for my needs! Thanks Andy!
Andy was awesome! I accidentally rented a wrong unit and he took the time to help me correct it! So nice and super helpful!
Andy was very helpful in guiding me to my storage unit. He was friendly, patient, and gave clear directions, which made the whole process quick and easy. I really appreciated his great customer service and willingness to help.
Just moved in and Andy was so helpful!!
Andy was very helpful! Public storage treated us very well.
They keep raising the rates, not small increases but significant. Ours has gone steady since we got it a year ago and this last month it went up 45% and an over increase of more than a 100%. Definitely do not use this storage facility.
I met Andy today at public storage and he was absolutely kind in guiding us with choosing sizes and in few minutes I was unloading and putting my storage into use. I use storage one in a while and when I do decide to I have challenges on the size needed. Andy was able to help estimate the potential size and that was wonderful.
Public Storage made getting a storage quick and painful. I did everything online, made an appointment to see the unit and sign my paperwork I was all done within 30 mins. Thank you for making everything so convenient for my husband and I.
Andy was very helpful and got me exactly what I needed!
Andy was very helpful. He was courteous and friendly and helped me get access to the site. Thank you, Andy!
(5star for Andy) Easy to access, clean, with attentive staff. Andy remained professional and helpful throughout our interaction and was able to resolve a rent concern with honesty and transparency.
(3star for company) I would recommend that the company itself revisits its market value increases moving forward because it appears raising the rent so dramatically is a concern for many people.
This place is a scam, avoid at all costs. They get you with an introductory rate and then keep jacking prices way up every few months. I started out paying around $116 a month, then I got a notification a few months later staying that my new rent is approximately $170. Today I received another notification in the mail saying my rent will be $222 a month. I tried to call the company. It’s all overseas tech support who I can barely understand. I asked them why my rent went up. They cannot explain it but they could reduce my rent for three months and then jack it back up to $222. I think if I stay here another year or two will probably be up around $300.
The overseas lady on the phone could care less and they’ll just find new clients who get hooked by the introductory rate. I’ve had many storage units in the past with other companies who gave me a flat rate for many years. This company is ridiculous.
STAY AWAY
Andy was a tremendous help. Thanks again!
Andy was very helpful!!!!!
After less than one year, my rent on a 10x20 has nearly doubled. When I asked why I was told this is just what the company does. They told me to down size if I wanted cheaper rent rather than offering any concessions. Run away from public storage before you are forced to move out due to price increases.
Andy was helpful and knowledgeable
Andy is the man! He was very well informed and answered all of my questions and got me the space needed to help with my move. Need a storage call here and ask for Andy ⚡️
Absolutely do NOT use this location and I will explain why. Rented in Sept 2025 @ $115. Last month, with no explanation, shot up to ~$185. Ready to cancel? Good luck because they have boxes inside the front door blocking it, so if you want to see someone in person, forget it. Went online/called and waited through every prompt numerous times, not 1 human talked to me. The ONLY way I was able to cancel, was to phone prompt "Press X to buy a storage unit". Boom less than 30 seconds and I had a human. The keypad to get in is so far, you have to get out everytime. And the gate to get out, you gotta basically touch it, and it's speed is abysmal.
Andy was helpful kind and patient !! Always a good experience with this facility !!
Andy was fantastic, very helpful!
Just moved in to store a few items and Andy was great helping me get all setup with a unit! Very clean place and so far nothing but good experiences here.
Thank you public storage for another great unit and thank you Andy. You’re amazing. You are the best public storage needs more employees like you. Thank you for all your help.
Andy was helpful in assisting us 😊
Andy was great help both times I was here!
Andy was great and very helpful!
Very good experience. Very friendly and got things done quickly and efficiently. We were very pleased!
The gentleman that service my needs. Was amazing!!! He was upbeat...positive...and very professional... he took the time to explain every detail. I feel as though my personal belongings are safe and will be well preserved. Thank you!! Donna
Andy was great. Professional checkout was quick on courteous
Andy was great l, thank you for your help
Andy Rocks! Appreciate the great customer service
Andy was very helpful. Thank you!
Andy is amazing. He made the process so simple. He is extremely professional and courteous. Thank you so much Andy.
My husband and I were helping my cousin put her stuff there in storage.
He was very helpful, very knowledgeable and All around polite. he took care of business, quick and easy.
Reserved a unit online and then came in to ask some questions. Caryn was very friendly and helpful in completing my rental.
Knowledgable friendly staff address question quickly and accurately.
Check in made very simple and easy by Diana.
Make sure to not use your gate code when you are no longer needing storage, if so they will charge you a full month just for checking to see if the unit is clean. Go straight to office or call and let them know you’re done with storage. Do not use gate code on the 1st of the month, they will charge full month with no type of discount even if nothing is in the unit.
Brother Andy is the greatest of help. Thank you.
Diana - Awesome to work with, not only did she informed me whats was the best serenio for all me stuff but she put me in the correct storage units since i was going to multiple units!! best bag for the buck!!
Thanks!!
Expensive and tried to scam me by not returning the full refund, first reason they gave is that admin fee is not refundable, second alibi was because i purchased a lock but absolutely not true. Better rent storage in the opposite side of this facility. Backside of chevron gas station
Antonio was very knowledgeable and helpful, I left confident that I was getting a good deal and my things will be secure and protected!
We just got our first unit and Antonio was very thorough and knowledgeable. Definitely a good first impression of Public Storage. Since the other storage place, we originally went to, didn’t have anybody in the office, even though they opened an hour ago. Thanks guys!
Had a great time speaking with Antonio about getting my aunt a storage there. We really appreciate how affordable and well maintained the storage is to keep her valuables safe with climate control spaces, security cameras, and being well lit. The prices are really reasonable as well. I would definitely recommend this facility to anyone looking for somewhere to store your items. Thanks Antonio for all your help!
antonio was a great help!
Great, friendly service. The facility is clean and secure.
Went there to ck our storage n grabbed a few things
This was my first time renting a storage unit and Antonio made the experience very easy. He answered all my questions and even allowed me to switch to a more convenient unit. Made the end of a busy day a lot less stressful. Thank you!
I needed to change locker sizes and Diane made the transition smooth and simple.
Moved my Dad in last month, thanks to Val's great assistance. The site, location and price are great. He we'll be staying here for the future. Thanks PS, and thanks Val!
Val was amazing, very professional and super sweet. She answered any questions that I had and explained everything to for my move in process. I highly recommend coming and seeing her for a unit
Was nervous about renting a storage spot and ANTONIO went out of his way to make sure I was comfortable every step. Thank you.
I was in my storage In a few moments I can’t believe how fast ANTONIO took care of me He really took care of me. I needed to move everything in quickly and it was seamless.
We needed a space and this place is practically across the street from us. Antonio helped us and was very helpful and friendly.
Karen is extremely nice and Helpful and she made this very easy for me
Nice new clean facility and great help from Ashley we’re all very impressive. They have great rates too.
Ashley listened to my needs, showed me units that would work, and helped me set up my account and app. She is such a sweet person. Thank you, again!
I don't who he was i think his name is Brandon durozo or something like that, he was amazing when I went there l. Very knowledgeable and very polite, best employee ever.
Definitely recommend this storage facility over all the other options in town. Their facility is super clean and I feel very comfortable storing my things here. Brandon helped me out through the process. He was very knowledgeable and patient with me and my million questions I had. I am much closer to other Public storage locations, but I am happy to drive to this one. Thanks for having such great staff like Brandon to work with. He is awesome! Thanks for all your help!:)
Would definitely rent from here again. Antonio was very knowledgeable with pricing and they had exactly what I needed for my storage needs. He was very polite to my wife Susan and I.
Staff members are knowledgeable and kind. Antonio addressed all of my inquiries. Even though there are storage facilities closer to me, I would drive extra distance for this one purely for the excellent customer service!
Customer service was awesome. Brandon was a great help. He was very knowledgeable and answered all my question, even my dumb ones. Facility was super clean. I feel very comfortable leaving my stuff there. It’s the nicest storage place I have ever used. Thank you for hiring people like Brandon who make renting a storage unit a good experience.
I went in to get a quote on a storage unit, Antonio walked up immediately answered any questions I had. He was super helpful, very attentive. I would absolutely recommend any of my family or friends to go there.
Representative Antonio was very informative and helpful definitely better experience than other places I’ve been to.
Best place I’ve bought storage! Very clean. Antonio was friendly and very helpful.
Antonio was very professional and helpful.
Very nice and clean and Brandon was awesome! He was very professional and was a wealth of information.
Customer service was excellent. Storage units were good. Wish app would have worked to open doors so you didn’t have to punch in code every time. Would recommend a few more carts to assist movers.
The 2 guys upfront are very nice and easy to talk with, answered all my questions and got my paperwork done fast.
Signing up for the rental was online and simple. The facility is new and our storage was clean and not previously used. Nice place!
Walked in to inquire about a storage unit and spoke with Antonio. He was knowledgeable, friendly, and did a great job walking me through the renting process. The facility was clean and easy to navigate as well.
Storage area are clean and climate controlled. Billing is ready and automatic. The app doesn't work. I have to punch in a team character code everyone that I want access, not just once. I have to punch it in twice. Not very convenient. Fix your app! Update: Recieved a message that my app was no longer supported.I deleted the app and downloaded the new app. I still have to stand in 108 degree heat and punch in ten digits to enter the gate then do it again to enter the building!
New place clean and easy to use.