Mr. James is a professional. His kind service is so appreciated. When I need him he is there!!! Thanks, Sir!!!☀️😀
Mr James has given great service today he was very helpful made my move in very fast and easy , thank you Mr. James
Mr. James was able to help me out with the a refund with the lock. And was an excellent customer service.
Trust me when I say DO NOT USE this storage facility. 1: they started out charging me $122 a month and it increases every few months , I needed this size unit 10x15 and it was the only one available nearby. Now they charge me $315 a month and on the 7th they lock you out and charge $60.40 late fee. And they never have roller carts and the bathroom is disgusting if u did ever have to use it, they never clean up it smells and the carts they do have are ragged out and barely roll. . I found out u can go across the street and it is climate controlled and a bigger unit for $180.00... It is sad that there are businesses out there like that . Karma
Mr. James gave excellent customer service he is always helpful when I come here✨ thank you for your service MR. James always!
Mr. James has A1 exceptional customer service. Nice atmosphere, with quality care for your storage needs
Mr. James is wonderful. He answered all my questions and this facility is super clean. I feel my things will be safe here.
Mr. James was super helpful and made getting my first storage unit extremely stress free! Highly recommend this place!
James gave me exemplary service. He is an asset to the company.
Mr James was very nice and professional, he really helped me out with all of my storage needs.
Mr.James made my move in quick and easy. Thank you Mr.James!
Mr.James is excellent manager. He went above and beyond to help me pick out the best storage space that I need!
Mr. James has wonderful customer service. He was able to help me with finding the storage space I needed in a timely manner. I will definitely do business again.
Mr. James has AWESOME customer service! VERY fast and efficient! Definitely recommend this location for anyone looking for storage units!
Mr. James was so helpful in getting me in contact with customer support and putting in a good word to help with keeping my rental rate the same for a few more months. Love this storage unit!
Mr. James gave me GOOD customer service! he is always so helpful and sweet. we do not need a kiosh , ONLY Mr. James.
Mr. James did an awesome job explaining and setting up everything for me and I am highly appreciative. Great job, sir!
The idea of a place this large having on 3 carts and two are in dire need of replacement is unacceptable . please try harder
Mr James very nice and very helpful.
Mr James is the best ever!! Very patient and considerate of my needs. Thank you very much!
1st time Renting and James was amazing..Answered all questions and was patient..Even showed the difference of the units..Thank u sir so much!
mr James was very helpful with my storage he is great to work with makes me feel at home.
Mr James was incredibly kind and welcoming! Answered all my questions and had great service, way better than trying to figure it out online. Better than the kiosk.
Mr. James was very pleasant and helpful. He will ensure you are professionally take care of with a friendly smile and professional!
Mr.James was really helpful and helping me and my concerns with my storage needs thanks Mr.James
Mr. James was so phenomenal he assisted us with an better location then the one selected online. Keep him here at this location I wouldn't want to work with anyone else. The kiosk does not do the job Mr. James does!!!
So after what they don't tell you is if you are one day past the end of the month they will charge you for the entire month!!! If you vacate before the end of the month and go in at the beginning of the next month don't use the code go to the front door and beat until someone let's you in because they keep the front door locked. Companies want customers to respect rules and act with integrity but they don't. You charged me for the entire month for coming in 1 day late to vacate of $141.00 but going to turn around rent it to someone else and make double the money off us hardworking citizens who go in and work hours to make just a $100 dollars. Your making double the money off people that's not right at all.
Mr. James was very helpful for getting us an additional unit! Highly recommended. No kiosk needed, Mr. James has us covered!
Mr. James was amazing!!! He was very nice and was able to help me with any issues I had. Public storage keeps your kiosks.
Mr.James did great! Very helpful , very sweet and very kind
Mr. James provided excellent customer service. He is very proficient in his job.
Queen was a Queen! She was very knowledgeable and very helpful. 11/10!!
Mr. James gave exceptional service and was very professional and helpful
Mr James was very helpful and very kind
Rick was so very patient with me. Took me on a tour, gave me great advice. I would highly recommend.
Thanks to Rick. He was great today helping me with my storage.
Rick was great customer service
Mr. James is one of the nicest people I’ve ran across in a looooong time!!!!! His attitude and the service he renders is unmatched. He go above and beyond every time I have to enter the office….
Mr.James did a great Customer service why do y’all Need a Kiosk with Mr. James
Mr. James was very helpful! Who needs a kisko?
Was a wonderful temperate storage with great customer service. Thanks Rick for checking up on us!
Mr James gives exceptional service. He made sure I received the perfect storage for my household items. I did not need a kiosk to assist me.
Mr. James provided me exceptional service! Very clean and pleasant environment! Mr James is a welcome site to see when I come to my storage unit! Keep Mr. James here at this location!
I have been a customer of the Crestwood location for over a year. Each and every one of the associates there have always shown me and others that they interact with a high level of Candor and Integrity, which is sometimes rare in many businesses these days.
I received a call from Rick who is the onsite contact today asking if I forgot a few items that I left in front of my unit when I was there a few days ago.
He secured my items in place so I could stop by and pick them up.
Totally unexpected, And Totally appreciated. 5 Star service from a 5 Star Public Storage Ambassador.
Thanks again Rick.
I had a great experience with Mr James!! I have been at this storage unit for a long time and have been given excellent customer service!!
Mr. james has always been a tremendous help with any questions I have. I will always be a customer of a business that have employees like him!
Mr. James gave good customer service and help me with my needs . Keep Mr. James here
James is so helpful. Always clean and easy access. Keep on site please!
Mr.James is amazing and very helpful!
He gave excellent customer service and has always done provided helpful updates
Mr James was excellent and so helpful! Please keep him so great having customer service!
Mr James help me find the storage I need at a great price
Mr James was extremely polite helpful and facility extremely clean! My move in was no hassle no fuss and showed me my unit and made sure it was to my liking. I will be referring everyone I know to this location
Mr.James was very helpful and accommodating check in went very smooth
Mr James was very professional and was very helpful for me... I appreciate his services
Mr James gave excellent service he was helpful and very knowledge in helping me obtain unit for my belongings
James gave me great service 👏 great choice here!
Mr. James gave us great service during our move in and move out process. He is friendly and super helpful.
Mr. James was excellent to work with. Will use this storage in the future. Thank you Mr. James
Mr. James was very helpful!!! He was efficient and nice. Thank you Mr. James
Mr. James gave great customer service. He answered all our questions and was a joy to work with. We’d highly recommend this facility to family and friends.
Mr James is awesome, very helpful, professional and customer service oriented. I highly recommend.
Mr. James is awesome sauce. Service is fast. Respectable and friendly
Just signed up for a space today and Rick was incredibly helpful and kind. And it was Friday the 13th no less. Looking forward to utilizing this storage facility...it was super clean, nice and cool, easy to access.
Mr.James called to confirm my reservation, I felt very welcomed. Before I purchased my unit he wanted to make sure it was the right one for me. He has great customer service.
Mr.James wa very helpful with my move in and move out thank your.James
I like Breayanas personality! She was very professional and very helpful in helping me find the right size space that best fit my needs!
Mr. James was super nice and very helpful. Highly recommend this location!
Mr. James gave excellent service. I highly recommend asking for him when you come.
Mr. James was a wonderful organized professional! We really enjoyed working with him and all the patients and kind advice. We looked at a few units and he made sure everything was 💯! Definitely ask for him when you come into visit! The pleasure of working with him was a blessing 10/10
Fantastic service. Mr. James is very professional and patient with his customers! Thank you Mr James!
Mr James is great!!! He helped me so much above and beyond.
Mr. James was extremely helpful while we were attempting to find storage space. He went above and beyond to resolve an issue we had with our initial size and was able to accommodate us quickly. Public Storage should be proud to have Mr. James representing their company. The staff at this location is great.
At this location, the property manager Mr. James is awesome. Because he was off the day I returned, I had to work with Crystal. She was GREAT. I had originally leased a unit that was not going to be a large enough space. She helped me to find another unit and took the time to show me multiple units which meant she had to walk all over that massive facility with me several times. She was very patient and kind. I am grateful that I am at this location. Mr. James and Crystal are wonderful people to have representing Public Storage.
Mr. JAMES gave me GREAT CUSTOMER SERVICE. HE MADE MY MOVE IN OUTSTANDING!!!
Mr. James has provided me excellent service with at the Irondale location. Super easy to work with!
Mr. James provided me excellent customer service. He was patient and aware of my needs!
Mr Jane has saved my life. Thank God for him!
I rented two units at this facility and the booking process was super easy online, they offered discounted rates for the first month, and the facility is clean/easy to access. James and Curtis were both super helpful and provided great assistance during the moving out process. They were friendly and attentive via phone and in person when I had questions. Would definitely recommend this location!
Mr James is great! When I came in he has great customer service and helped me when I need the most.
mr James was exceptionally helpful to me getting my public storage unit..
Mr. James was truly helpful and awesome attitude. I would highly recommend renting from this location.
Mr. James gave the absolute best service today. I recommend anyone to see him if you need a storage. He made the visit a fun experience.
Mr. James is awesome!! I was caught off guard with the price increase & he helped me downsize to a more affordable unit & waited until almost closing the before I finished moving my stuff from one to the other, all on the 4th of July! Thank U so much for helping me & taking time away from your family on the holiday. I'll continue to be a customer, not just for the location & security, but because of great employees like Mr. James. Everyone should do their job so well!
I used this storage facility for a year. Super clean and secure. James was super helpful and the check out process was seamless.
Mr James was very helpful and flexible with my move in. I would recommend to anyone.
Mr James gave us a excellent service. He Is very knowledgeable and friendly.
Mr. James at Public Storage located at 1911 Crestwood Blvd, Birmingham, Al., assist me in obtaining a storage unit to accommodate my items.Thank you for your kindness
Mr. Curtis was very patient on helpful in transferring my storage.
Mr. James was very nice and easy to work with. I appreciate the great customer service.
Mr James is the best. Something happened with my online reservation and he went out of his way to help me get it worked out. He took a lot of stress out of my move and I’d definitely work with him and public storage again.
Mr. JAMES IS AMAZING! HE IS DETAIL ORIENTED AND ATTENTIVE TO THE CUSTOMERS NEEDS.
Mr. James was very patient and took time to explain things that I didn't understand. He was very knowledgeable and professional .thanks Mr. James
Lisa was so very helpful. She provided the information we were looking for and gave us a tour of the facility.
Mr. James provided excellent service!
Mr James
Gave me excellent service today
Thank you
Mr. James gave me great customer service. I am very grateful for his kindness and consideration.
Mr. JAMES 5 star service and 10 gentleman
Mr. James was very helpful and responsive to helping me with my storage unit. I highly recommend you ask to speak with him for all your storage needs.
Mr James gave great customer service help me find the right storage unit at a great price thanks mr james
Mr James is the best salesman manger and made my moving experience the best ever.
Mr. James has provided me with exceptional service in obtaining the best storage fit for my needs. He is professional, diligent and kind!
lisa was super helpful with getting the process started
Mr. James really helped us get set up with our storage unit! We needed a space to store some furniture and he worked with us to find the right size unit. He walked us through the process and made it all easy and seamless! Anyone that needs to store some items needs to come here to see Mr. James!
Mr. James was great and help me every step of the way!
Mr. James gave great service and was very helpful!
Mr.James help make my move in easy as 1,2,3. Thank you Mr.James
Mr.James was really great and helpful he new his stuff.
Great experience with Lisa!! Went the distance in helping assist us twice!! Thank you
Ms. Lisa was great thanks
Mr.James Services Were Very Great. He help me find the perfect storage and always was very patient with me. Thank you for your great work mr.James
Mr. James took the stress out renting a storage unit. He was very helpful in helping us to get the right size to fit our needs.
Mr James was very helpful and help me find a great storage as a good price.. thank you mr James
There were so many positive reviews for James, I thought they were fake. NOPE! James really is that great! A+
Mr. James was great so helpful and just an excellent experience overall!!!!
Mr. James have exceptional service. He was so informative & helpful and was able to get me set up in no time.
Mr.James a good costumer service helped me find the storage i needed thanks mr james
Jakerria has excellent customer service ! She helped me find which unit would be great for the items I needed to store. She gave a very detailed explanation as to how the whole process work. I would definitely recommend her to anybody new to public storage. 10/10 highly recommend
Ive been at this location for 3 years. Mr. James is wonderful! He takes wonderful care of the property and his customers.
Mr. James gave great costumer service. Very nice and helpful. Thank you.
Mr. James gave me excellent customer service today and made me have a pleasant experience
Mr. James was very helpful! He helped me find my unit and explained everything thoroughly! Excellent customer service!
Mr.James was great and helpful thanks Mr.James
I had an amazing experience with Ta'Landria at Store #77767. She explained the whole process for renting a unit, helped me switch to a bigger unit, showed me around, and walked me step by step through how to access my unit. She recommended the Public Storage app, which is so convenient. I was greeted with a smile, and truly enjoyed my experience. Highly recommend Ta'Landria and the Irondale location ❤️
Experience was wonderful from Mr.James
he was very helpful
Mr. James great customer service and help me with my storage needs. Thank you Mr. James for your excellent customer service support.
I had a very great experience. Mr. James was very helpful and professional.
Mr. James was such a pleasure to work with. Helped me tremendously with all of my storage needs!!! Highly recommend this location!!!
Mr. James gave excellent services , instructions and directions upon viewing and moving into my storage I appreciate the great hospitality !!
Thank you Mr James, you were extremely helpful. If anyone needs assistance with storage take a visit and ask to speak to James, he will definitely take care of you. They are open 7 days a week.
Mr. James was so helpful and he was so informative with helping me pick out a storage unit, made my move so much easier
Mr. James provided excellent customer service! He was very patient and understanding of my needs. Truly was an amazing experience and the best customer service ❤️ ever!
Mr james made my move in very special and he was very helpful . Thank you Mr james
Lisa was great in helping us!
Mr. James is so friendly and helpful. Great experience!
MR James helped make my move in very awesome and fast. Very nice and a great guy.
Mr.James was awesome service , very professional, & very helpful. Will be using this storage in future .
Mr. James did a wonderful job helping me find the right size. Thank you so much.
Thank you Mr. James for helping me hoard in style! You were so much help! I’ll definitely refer you to all of my friends!!! :-D
Mr.James help me with my storage needs at a great price. Thanks Mr.James
Mr. James did a good job. Helping me finding the storage that I needed. Thanks, Mr James
Me. James gave me great customer services and found the storage I needed!
Mr. James gave phenomenal service. Very helpful
Edit: Management read my review
And communicated with me and I do appreciate that they listen to their customers.
When I first rented my storage unit the price was very reasonable, and I have only been renting from them for about a year and a half. Unfortunately they have begun increasing the price with no explanation why. The last two increases were about 6 or 7 months apart and I'm not talking about by just a few dollars. It has been a significant increase. Are they increasing because they know people will probably just pay it instead of relocating all of their stuff? Im nervous about how soon the next increase will be and how much it will go up this next time. I do feel like the space is clean and safe, but things seem to be changing for the negative under the new management.
Mr. James was very helpful in helping me resolve an issue with my storage. He was knowledgeable and he knew just what I needed.
Came into the store and Mr James was very nice, helpful and professional!!!
Public storage on crestwood blvd is the best. Mr. James make sure my space is kept secure at all times.
Thank you Eric!!
Very, very polite. Makes me feel that our belongings will be a little more safer. Thank you Mr. James as well.
I received the best customer service today. Mr James, is VERY helpful and friendly. I grateful appreciated his assistance.
Mr. James gave me great service. He was very helpful and showed me the spaces I needed.
Eric, big, big help, awesome man.
MR. JAMES WAS SUCH A GREAT HELP ANYONE LOOKING FOR IMMEDIATE HELP HE’S ONE TO COME TO.
Mr. James was very helpful with showing us units making sure we got the right one to fit my family! I loved his service looking forward with doing business with him
Mr. James is AMAZING! As always he is extremely helpful and professional. I always look forward.tonseing him!
Mr James gave me the best service EVER! Will recommend for storage space !
Mr. James
Was very help. Nice attitude. Lovely person that the company have on board.
Mr. James provided me with great service and promising words of advice on my journey! OUTSTANDING service .
Expensive as all get out. Corporate junk of a business. Won't let employees help you in any way, not moving of course, but they have no lee way. Other than that it's okay.
Eric was so helpful throughout the rental process. There were hiccups during securing a rental unit. Eric was patient and kind in working out the kinks for a successful experience.
Mr. James was extremely helpful in selecting our storage unit. I told him exactly what we wanted and he delivered….and then some. Excellent choice on coming here to see Mr. James!
I’m here a second time in May 2022 and working with Eric. Eric went above and beyond to make sure that we are taken care of. Thank you to Eric for his diligent support and concern with our experience.
Eric was very helpful. He explained the complete rental process including how the app works. His attitude was extremely positive, which is rare these days, which made my rental experience simple and stress free. Thanks for your help Eric!
Mr. James was extremely nice and pleasant. He gave a good tour of the property and made sure I knew all of the entrance and moving options I had. He made the experience very easy and he was knowledgeable of the location.
Mr. James gave me great service! He was so helpful and friendly. Great, safe location too!
Mr. Jame gave me very good customer service. He gave a great rate.
The service was prompt and friendly and very informative. It was done professionally
Mr James demands that you write a review for 10% off. Clean storage facility is all I can say
Mr. James has been excellent in support and very informative of the size storage I needed.
Eric would very helpful and nice. 100% recommend!!!
Mr. James was very courteous. He was very helpful and informative about the renting spaces and prices.
My wife and I came in and Eric helped figure out the right unit for us we helpful and friendly.
Upon entering, Eric greeted us friendly, professionally and eager to help. The front desk area was clean and organized. Eric was quick to help me with touring the facility and decide which size storage unit I needed. He was patient as we looked at a few different sizes. Setting up my account and paperwork was quick. Would highly recommend!
Eric, the property manager was very helpful today and very informative. He had a great attitude and was very professional. Nice clean facility too! Great job Eric! I would recommend this facility to a friend.
Mr. James was such a great help, very professional.
Was a great customer service experience
Eric is a very personable and pleasant young man. He was very helpful in making sure I understood all aspects of renting. I even got a tutorial on downloading the app. Much appreciated
Today is my first experience at Publix storage and James has been lovey and so efficient! Will definitely be a returning customer.
Mr James gave the best customer service possible very professional and friendly thank u so much mr James
mr james assisted us with a great move in and an awesome vacay. thanks me james!!
Mr James was very professional made everything easy and understandable
Mr. James was very professional with helping me with my storage needs! Great customer service!
Mr. James gave the best customer service that I have experienced since slice bread!!!
Mr. James was very nice!! And gave great service!! Thank you!
Mr. James helped me find the storage I needed at a very great price!
Mr. James provided excellent customer service. He made my move-in quick and easy. Thanks Mr. James
Mr.James was great! He made the process go very smooth and helped us even when we were behind, definitely come here for your storage needs!
I am so grateful for Mr James at Public storage on 1911 Crestwood Blvd. MrJames gave amazing service and handled any and all questions I had. I was handled with the utmost personal care and professionalism. I highly recommend Public Storage on 1911 Crestwood Blvd in Birmingham AL. When you come in ask for Mr James!
Mr. James gave me great service and a quick and easy start to my rental space.
Mr. James is the very best and made my move in smooth and seamless. Thank you!!!
Lisa was awesome! Handling her business
Mr James is an awesome guy he did an amazing job taking care of all my family needs and the last min....he is very amazing and I recommend his services to anyone.
Mr James excellent service and great to deal with
Mr.James gave me amazing customer services he was very helpful‼️
Mr. James gave me the best service ever. Greatly appreciate everything he does! 10/10 would recommend this location. Great man
Mr. James gave me 5Star service and more and made my move in very easy
W3
Mr James was very helpful helping get my storage u it I would him When you need a storage unit ask for Mr James who provides excellent service
Mr. James help me find the right storage at a great price fast and easy, thank you Mr.James!
Mr.James gave me great customer service. He assisted me in everything I needed.
Mr James has very great service, made my day!!! Thank you Mr James!!!!!!
Mr. James provided the best customer service. He went above and beyond to make sure we had a great experience and were taken care of. Highly recommend!!!
Me James help me find the storage I needed at a very great price. Thank Mr James.
As a retail manager, customer service is important to me! Mr. James did an absolutely amazing job! He made sure that I got everything I needed by showing me the difference between two units! He does everything with a pleasant attitude! So to say showed me that Chik-fila type of service is an understatement!!! Thank you so much!!!
Mr. James was very friendly and well informed about the storage units. I appreciate that he wasn’t pushy but allowed me to make the best decision for me!
Excellent service from Mr. James! Extremely helpful and accommodating!
Me. James was professional in dealing my request. He was patient as we worked through the sign up process. Glad he was here today.
Mr James good customer service!!!!!
Jakerria was Outstanding!!!! She was personable and very friendly!!! She was awesome to work with on the Rental. I just can’t say enough.....a wonderful experience!!!!! I will definitely spread the word!!! Thank you again!!!!
Dianne