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Public Storage Self-Storage Units at 5600 Oporto Madrid Blvd S, Irondale, AL
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x7'Online only price$ 34/mo
Small 5'x7'- Climate Controlled
- Upstairs/elevator
$ 34 /mo $ 34Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 35/mo
Small 5'x5'- Climate Controlled
- Upstairs/elevator
$ 35 /mo $ 35Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 37/mo
Small 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 37 /mo $ 37Best Price Label+ one-time $29 admin fee
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4'x5'Online only price$ 37/mo
Small 4'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 37 /mo $ 37Best Price Label+ one-time $29 admin fee
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10'x5'Online only price$ 37/mo
Small 10'x5'- Climate Controlled
- Upstairs/elevator
$ 37 /mo $ 37Best Price Label+ one-time $29 admin fee
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8'x5'Online only price$ 44/mo
Small 8'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 44 /mo $ 44Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 47/mo
Small 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 47 /mo $ 47Best Price Label+ one-time $29 admin fee
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10'x7'Online only price$ 81/mo
Medium 10'x7'- Climate Controlled
- Inside unit
- 1st Floor
$ 81 /mo $ 81Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 86/mo
Medium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 86 /mo $ 86Best Price Label+ one-time $29 admin fee
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18'x38'Online only price$ 98/mo
Parking 18'x38'- Covered parking
$ 98 /mo $ 98Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 102/mo
Medium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 102 /mo $ 102Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 108/mo
Large 10'x15'- Climate Controlled
- Upstairs/elevator
$ 108 /mo $ 108Best Price Label+ one-time $29 admin fee
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12'x10'Online only price$ 111/mo
Medium 12'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 111 /mo $ 111Best Price Label+ one-time $29 admin fee
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23'x10'Online only price$ 149/mo
Large 23'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 149 /mo $ 149Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 154/mo
Large 10'x20'- Climate Controlled
- Inside unit
- 1st Floor
$ 154 /mo $ 154Best Price Label+ one-time $29 admin fee
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20'x10'Online only price$ 154/mo
Large 20'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 154 /mo $ 154Best Price Label+ one-time $29 admin fee
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12'x17'Online only price$ 156/mo
Large 12'x17'- Climate Controlled
- Inside unit
- 1st Floor
$ 156 /mo $ 156Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 167/mo
Large 10'x25'- Climate Controlled
- Inside unit
- 1st Floor
$ 167 /mo $ 167Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 182/mo
Large 10'x30'- Climate Controlled
- Inside unit
- 1st Floor
$ 182 /mo $ 182Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Irondale
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Irondale Storage Units Near I-20
Find indoor, outdoor, and climate controlled storage units in Irondale near Route-20, close to the Birmingham-Shuttlesworth International Airport.
Small Irondale Storage Units
Clear out that hall closet with our 5x5 storage units, perfect for winter coats, extra luggage, and athletic gear to break out at nearby Lawson Field Stadium.
No matter what your family loves to do, you can keep them organized with a 5x10 storage unit, which has room for instruments, art supplies, toys, bicycles, and small appliances.
Medium Irondale Storage Units
If you're turning a spare bedroom into a home office or playroom, book a 10x10 storage unit and get beds, dressers, and chairs out of the way without having to say goodbye forever.
Local businesses will love our 10x15 storage units to save space and boost productivity when office supplies, equipment, and inventory start crowding the workplace.
Large Irondale Storage Units
For moves, renovations, and other large hauls, our 10x20 storage units are here to help you meet your major storage goals.
Climate Controlled Irondale Storage Units
The indoor climate controlled storage units at this location can help take the edge off of the weather. We also have outdoor storage units with drive-up access for easier unloading of bulky or oversized items.
Irondale Car Storage
For anyone who's driveway or garage is feeling tight, you're in luck! At this location, we also offer covered parking for cars, boats, or RVs, so you can save space at home and hit the road (or water) whenever you're ready.
Whether you're commuting to work, running errands, or heading into nearby Birmingham to experience the city's shopping and dining, this Irondale Public Storage can help you get organized and back to what matters most.
Use our eRental program to book a contactless move-in today and see how we take the stress out of self storage!
For more ways to get organized in the area, don't forget to check out Public Storage on Crestwood Blvd and 27th Place S.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 469)
Queen is very helpful
Queen help with rental today
Never had any issues been using for over a year! Queen helped me out with a fee. Thank you Public Storage
Queen is one of the best women in public storage
Queen help with fees
I'm on a fixed income and I called to check on to see if I could get some help with the price on my storage unit because it keeps on increasing. And I had the pleasure of talking to the nicest person to manage the Public Storage at Oporto Madrid location. Miss Queen is Queen she helped me with the price increase so I can have time to get a small unit to put my belongings in. Thanks again Miss Queen.
Queen help me out today
Queen and Bre were excellent in helping me set up the app and answering all my questions.
Very helpful and polite 😃
Bre and Queen: on 22th of this beautiful day these 2 Angels made this process very easy and lovely thank you GOD for there touch for helping me amen.
Ms Queen customer service is excellent! She helped with my rent and for that im so grateful.
Bre Queen and Dawn were an awesome help! Great customer service, very informative, always patient, and kind. If I ever need a storage again I’ll be back.
Everything was nice and I good experience, thanks...
Ueen is 💯 and will help if you call
When you need help ask for Queen
Queen is the hardest worker 👷
Thanks Queen for all your help
Queen help me out
This company does not care about its customers. They are not professional and are rude. I moved out of the storage one day into the new month. The company would not consider willing to prorating the monthly rental for the small, overpriced unit. After I return the key for the rental and was closed out by the manager, I was told that I would have to pay for a month's rental. When I asked the manager for a prorated rate, she swiftly told me that public storage does not do prorated rates and that I would have to pay for the month minus the insurance. I told her that was ridiculous and that I would call corporate. After I told her that I wasn't pay and if I paid, I needed my lock back, the manager responded rudely but saying you can come and get your lock. No apology of not being able to help, I wish I could do something, but it is out of my control or anything to make her seem she was customer friendly. She went straight rude and changed her tone. I may have considered paying but I'm not paying because bother her and the customer service rep at the 800 number were rude. Calling corporate was a waste of time because the customer service rep informs me that they had spoken with the manager and that they would not help me, and I would have to pay the monthly rental for the month. She then threatens to send me to collections if I do not pay. I will never rent a unit from public storage (I lower cased their name purposely). The don't deserve a respect of even being recognized as legitimate business.
Bre did an amazing job with getting me set up with storage and showing me how everything worked .
Bree was very helpful today. She really helped me save money. I really Appreciate everything that she did for me.
Bre saved me money today
Queen have been 100th each time I have been there.
Thank you Bre and Queen
Queen and bre helped me out today
I have been a customer at this unit for a little over a year and Ms Queen has helped me every time I’ve had a question or concern. Good people are hard to find and this nice lady is definitely a jewel. If you find yourself in need of a storage facility…Run don’t walk to this location across from Lawson Field. Staff is always nice, helpful and knowledgeable and go the extra mile to accommodate their customers. They understand real life happens.
Thanks for all you all you’ve all done and and Queen you don’t know how something so small makes a large impact on a persons life when they’re going thru something.
Quiet possibility one of the easiest setups I have experienced. Ms. Queen was exceptionally helpful and quick. In and out with rental agreement in place in under 20 minutes.
Queen is absolutely awesome GREAT CUSTOMER SERVICE!!
Queen did a wonderful job with renting me a unit
Queen save me some money by helping with my money
Thanks Queen
Thanks Queen 👑
Queen help with rent and handle my problems
Thank you Breayana and Queen!
Thanks so much for your help on today may god bless u queen
Breayana
Excellent customer service... Above and beyond with her service. Grateful for the experience with Publice Storage. Need more people like Breayana.!!!!!!
These ladies are awesome... Mrs Queen and Bre were very professional and I just love them
Queen is wonderful ❤️
Queen was awesome! Very efficient and professional.
Queen is the best employee in the world always helpful
You all have and amazing awesome staff Bria and Queen you ladies Rock you all did so much amazing things for me and my family and we really appreciate all that you do.Thanks
Bre and Queen thank you for you're excellent customer service today!!
Queen help me out today
Queen was extremely helpful and courteous. She took the time to show me a few available units and explained the rental information clearly.
Queen help me with everything I needed
Ms. QUEEN was an absolute life saver. I am grateful for her efforts and ability to support the needs of me and our business.
Queen provided exceptional service to me in person and on the phone. She even found a lower rate for my rental space. She was very kind and courteous the entire time.
Queen 👸 is one of the best employees working for Public storage
Thank you Breayana for the excellent customer service and taking care of your customers!
Queen help me with my Rent
Queen at public storage is awesome to work with and very helpful
First time using a climate controlled storage and very pleased with my experience. The units and the entire area are clean. I am The staff are the best!! Brianna & Queen A plus
Queen help with the rent alway stop by the office
Queen and David help me with my rent. If you need help stop by the office
We were looking for a storage space and we came to this location. We met Ms. Tonya and she showed us our space and around the property. Property was very clean and she was very professional. I am. very pleased with my decision. She also helped me with a situation I had with my account. She is definitely an asset.
Wow! My experience with Miss Queen was amazing. Any questions or suggestions I had she answered,she is spot on with knowledge about her job. After my time speaking with her I felt so comfortable and relieved.I really appreciate her willingness and understanding of my situation and helping me. She is awesome.Thank you Miss Queen , God bless you.
JMBostick
Thank you David for the excellent customer service
I went in to see a smaller unit, and Breyanna was so helpful and friendly, and she didn’t mind answering any questions that I had even if I asked the same question a couple times lol, I appreciate her for her patience and great customer service.
My sincerest appreciation to Queen for her professionalism and hospitable approach to her work.
While anyone could have given me a storage unit of the general location and size that I wanted, she guided me step-by-step through the process of understanding what I need and getting set-up.
I would gladly refer anyone needing a storage unit to this Public Storage location (Oporto Madrid) simply because of her.
Queen was amazing. Very informative and helpful. Answered all our questions and showed us different ways to move our belongings. Ask for Queen when you come!
Queen was a blessing. She was so thorough and explained everything so well from beginning to end. She was pleasant and friendly. She made a terrible day for me so much brighter. Thank you Ms Queenn
Queen was great help
Queen was awesome and went above and beyond expectations! Thank you
Queen is my FAVORITE. I always enjoy speaking to her. Yall for sure need more like her at yalls other locations.! Thank you Queen you always go above and beyond
I paid for my storage online. All pertinent info was sent to my email or text to my phone. It was inexpensive and easy. I had to go inside to ask a couple of questions and Ms Queen was the highlight of the experience!! Friendly, knowledgeable, pleasant and helpful!!
Queen has Great customer service and very professional. I really appreciate your hard work.
Queen is a 🌟 I was able to get a good deal on a unit. So when in need go to Queen and she will help
Queen was AMAZING!!! She helped me out a whole lot. She was very professional and was able to help any all questions that I had ! When you visit this location QUEEN will get your right ! Thanks again
All employees I encountered the first day I moved in (Queen, David and Pam (at another location) were so helpful and all went above and beyond ti help me get the correct unit at the correct charge. I would and have rented again at this location.
Just moved my stuffs in today. The facility is very clean, convenient, and brand new. In addition to the excellent condition of the building, Queen makes this facility truly exceptional. She handled my situation as if it were her own, with professionalism, thoughtfulness, and perfection! Thank you so much for your great service!
My property manager bre was an expert and very knowledable with answering my questions. Thank you
Bre was very helpful and the property was very clean and nice. She treated me like a person more than a customer. I would recommend public storage to anyone looking for storage!
Bre and yolanda were very helpful .
& helped me so much .I'm so glad I came into this location..Thank you so much for all your assistance!
Queen is simply the best
Queen is one
Queen is awesome!! She made this so simple. What a great representation she is for Public Storage.
Queen did an awesome job of getting us started!
Kia helped me with great service and customer service.
Thanks to Queen and Yolanda for all you do
Ms. Queen was very knowledgeable, friendly and helpful. She definitely went above and beyond to help me resolve issues that I found out later were not even at her location. She is certainly a RockStar ✨. Thanks
Queen is awesome. She helped me and my brother a lot! She is very patient and understanding.
Queen quickly and efficiently assisted with my issue today! Great customer service!
Mrs Yalonda did an excellent job
Queen was helpful
Queen is so beautiful and helpful and kind
Queen is one of the best people
Queens is awesome
Queen help me today
Breayana has excellent customer service. I would recommed public storage to anyone looking for storage
Kia and Bre were very informative and provided great customer service
Bre and Yolanda are very Nice and Do Damn Good Job!!! Also the Facility is Very Clean and Nice Space!!!
Breayana and Yolanda were very helpful and made it a wonderful experience paying my bill this morning. Thank you!
I was looking for my unit and Lisa was not working but helped me a lot. Need to keep employees like her!
E rental was fast and easy
Queen and Pam is so helpful
Queen is so beautiful and helpful 💖😻
Just Love Queen 💝
Yolanda is awesome
Bre, Kia, and Tatia helped me tremendously and answered all my questions I had when I came in. Showed me the parking spot and walked me through getting the app set up. First month promotion didn't hurt either!
I’ve had my storage unit here for a few years and the staff has always been helpful and friendly. When I recently went to set up another space, Madisyn was able to get me squared away quickly, letting me know my options and all. I highly recommend this locatiin!
Everyone is Nice and Beautiful. Thank for the help Breayana Yolanda and Queen
Ms. Quenn was very helpful. And very nice!!!
Queen at the other staff are THE BEST!!!
Property is well maintained and managed. Customer service is superb too! Breayana provided excellent customer service with a smile. I highly recommend this location!
Breayana is absolutely amazing!!! She is very knowledgeable, sincere and kind. Thank you!!!
Man wow i had a good experience with great help from breayana while i searched for good place and affordable price to place my stuff she provide good information for me to make good decisions on where i would like to put my items so. Thank you to her and i hope make a good decision on where i want to go
There's a new QUEEN working here that's willing to help with your rental
Breayana, Queen and Mrs.Yolanda. These young ladies are Awesome with customers svc.
Breayana was a great clerk at public storage! I would recommend Public Storage for anyone looking for storage
Lisa was a great help to me with my moving in my storage unit and also on locating this facility and I really appreciate her help
Breayana was great she also have great customer service and a total sweet heart ❤️
Breayana was very nice and helpful! I would recommend this place to anyone looking for storage!
Don't ever use this place. The worst experience ever. 3 weeks before the manager returns my call. Only to tell me he has to get approval from his manager to unlock a prepaid storage paid up for 2 months ! To charge me 200 bucks to let me in a storage that they never showed to unlock themselves who sent a lock Smith to do it for them. I guess they charged me 75 bucks to look a number up & call ! Y'all been warned ⚠
Brayana was a sweet and helpful girl
Breayana was outstanding with assisting us. Very detailed with everything and friendly. 100% recommend
Breayana is an angel! She went above and beyond to accommodate my needs late in the day, and did it all with a smile. I'm very pleased with my experience at this particular Public Storage location. I highly recommend them
Breayana was awesome. I recommend renting here for a low cost!
Miss Lisa helped me out at the other location and she is so cheerful and kind.
Breayana was very courteous nice and insightful. Thank you so much for the awesome customer service.
Madison is AMAZING! Come rent here ! Thank you
What an awesome place to do business these women are so helpful great job!!!
Madison and Pamela were awesome
Breayana is a very nice and I had a great experience overall!
I would recommend going to Breayana. She has excellent customer service skills!
she very helpful thank you lisa
The team is amazing special shoutout to Crystal, Breayana for the excellent customer service!!!! Nice and clean facility!!!!
The loving Breayana and Alex wait Kia too. Nothing but loving people, they’ll have you thinking about them throughout the day. Just because, need more people in the world like them…. Just awesomeness!!!
Madison was very knowledgeable and courteous and made sure i had the right unit for my move....Thanks Madison 😘
Alicia was very helpful
Ms. Alex Hawkins was the absolute best. She made sure I got the storage that was perfect me. She made sure I knew of every amenities the business provide. It's was no hassle at all. She got me in and out and she was definitely a joy to talk to. I will recommend public storage on oporto to my friends and relatives because of how simple and easy she made the process for me.
Alicia went out of her way to stay late to make sure we were able to start moving into our storage unit. She was unbelievably professional and kind. She was informative and let us know up about the app which is wonderful! Best Employee to have! She made sure we fully understood everything!
Great experience. Alex helped me out with everything in needed.
Today was Very great experience and the employee was very polite and helpful.This the type customer service we need in all business.
It isn't 24 hours access and if your not off the property by 9 p.m the gates are locked until 6 a.m the next morning,access doors sometimes open/close on there own the keypads to gain entry forget your codes a lot of the units leak it's hard talking to a live agent they will not work with you on late payments or arrangements but stack late fee after late fee until your stuck with a huge payment. A lien will be placed or your unit will be auctioned off.
As of today's date I have never known of any Public Storage that has 24 hour access !!!
Lisa was most helpful and knowledgeable. My experience was a pleasure.
Alexanderia was fast and very informative. She is really great at her job!!!
Alex Hawkins was an amazing help today. She seems to love what she does. Thank you for your time today.
I met Lisa in the office today and she was most kind and helpful.
Ms. Lisa went above and beyond to ensure my stuff was safe!
Lisa is the best!!! She was very helpful in my crisis
Alex was extremely professional, she provided me with information I did not have that helped me make the best decision possible
Alexandria was extremely professional and helpful with signing up….. thanks again!!!!
One of the best very nice person lisa
Lisa is a literal life saver! She went above and beyond and I'm so appreciative. Very happy with my rental as well as the service provided!
ms.tonya was a great help , she was so kind. This was my first time renting a unit I didn’t know anything and she reassured me and was a great help I really appreciated that.
Tonya is the best! I am always impressed by the up keep of the property but Tonya is the icing on the cake! Helpful and professional always!
My experience with this public storage has been amazing. Tonya really makes me feel special on every visit. She goes out of her way to assure that I have access to equipment that I need when I am moving things in and out of my storage. Her attitude is super professional. I just wish that corporate would give her better and more equipment to work with so that she would not have to work so hard to make accommodations for each customer. She goes above and beyond her Call of Duty in the line of customer service. We need more Tonyas in the world.
Ms. Tonya is super sweet and very helpful she always go out of her way to make sure we have a cart to bring our stuff inside, One of the friendliest people up there.
Tonya is very awesome at what she does very good customer service. Would recommend her to anyone. Has a heart of gold.❤️
Tonya had great customer service, and she was very nice!!
Ms. Tonya was very helpful and professional!! She explained everything related to my moving needs in detail for me. She took pride in the facility that she works at and I see why because it was extremely clean!! I would recommend that location to anyone wanting or needing a rental unit!! Thanks again Ms. Tonya 😊
I want to share the wonderful experience in securing clean adequate climate controlled unit. Tonya understood my overwhelming frustration with "moving" and made sure I was able to transfer from a small space to a larger unit both timely and cost effective. Greatly appreciated
I just want you guys to know that Ms. Tonya is the best at what she do. She cares about how we are being treated and how our property is being cared for. I love to see her when I come to pay my bill.
Tonya was wonderful she was very helpful at getting a storage. I would rent from them anytime. Thanks Tonya you was a blast.
Lisa was very helpful and sweet I recommend this Storge to anyone
Tonya and Lisa are amazing!!! I moved here from Hurricane Ida in 2021, I just recently needed a storage unit and these ladies are fantastic. Tonya assisted me with outstanding professionalism and made the process easy and simple. Lisa does a wonderful job with cleaning and keeping the entire facility spic and span!!
I met with Tonya and she was very precise and went through everything and explained everything perfectly by detail!!
Tonya is still awesome. She is very knowledgeable and has great customer service She is awesome.
Ms.Lisa was so knowledgeable and helpful during my registration process. She is super nice.
My name is Rhonda Williams and I am giving Tonya a five star. She was so helpful and very nice in helping me decide on a storage unit. I really enjoy dealing with her today.
miss Lisa gave awesome service, we were very happy !!
Tonya is an absolute gem of a person and has been so nice and helpful every time I've called! I really appreciate all her help and I would recommend this location to anyone that asks!
Lisa was absolutely fantastic with helping us and very welcoming.
Tonya is the best Public Storage rep ever. If she can be duplicated at every location Public Storage would be the best!
Jakerria and Tonya are AWESOME!!!
Miss tonya, really helpful and nice loved her!! Thanks
Jakerria From The Front Office Was Very Sweet & Understanding
Jakerria is good employee. She is very kind and professional. She answered all of my questions and was very informative.
Tonya was excellent and knowledgeable. Very fast and patient with me.
Ms.Latoya was great and very helpful.Would definitely recommend this location
While moving across the country, our truck broke down. We stored it here since it was the closest place. I am SO GLAD we did! We fell on financial hardships & we’re making small payments when we could. Every time I got a call from one of the lovely ladies here, & explained our situation, they were so understanding. I've always been told that they get it, they put a note on our profile, & that they hope things look up for us. One amazing woman even prayed with me on the phone that we will be okay! I will recommend them to anyone & everyone. Hands down, best customer service I've ever experienced!
Tonya was a great help..wonderful!!high recommend
Very nice facility but the staff was less than helpful. Me and two other groups were trying to find our unit and they told us the completely wrong building.
Tonya is a wonderful, kind, sweet, loving person. She has excellent customer service. The transaction went smooth with no problems. She is well deserving of a raise and I will reccomend anyone to come here to do business.
Very helpful . Great customer service
This is my favorite facility. The staff is friendly and helpful
Latoya made this experience so easy for us..she got us in and out with no problems...I am so grateful that we found this place..best service ever
Jakerria was excellent. She helped me with everything that I needed. She was very kind and sweet. She is the best employee.
Lisa and Tonya were very helpful with my rental and downloading the app.
Today was a really tough day. Having to make such a hard life decision and transition really drained me, but Telandra made the process a little easier. She was so professional and thorough in expediting my rental and for that I'm grateful. Thank you.
Look, all I’m gonna say is.. they are great. A+
Definitely one of the best places to get a storage unit from. Very friendly service & very quick processing I was in and out of there in a instant. Ask for Jakerria she's the best and easiest to work with, she had me done in a flash. Thanks public storage
A huge thank you to Toya for her amazing service!! She is the best!! Thank you!!
Tonya is the absolute best!! Amazing service and the best property!!
Tonya was very helpful. The process was fast and efficient.
Mr. James is highly professional friendly and knowledgeable. I would recommend him as a keeper.
Tonya is a great manager! She’s been was huge help and walked me through everything last minute right before closing!
Tonya was such a wonderful person. She helped me with what I needed.
Jakerria was great at helping me find the storage solution I needed at the price I wanted
I was a little confused about how to exit the facility, one way in and 2 ways out. Saw alot of trash around the grounds even though they have signs telling people not to dump and your on cameras when they do dump. Was looking for a cart to move my things in and out of my truck and was told I would need to go back to the office to get one because other renters have been stealing the carts! 🤦🏿♀️
Tonya very appreciate
Talandria was very sweet and helpful I would recommend her any day thank you
I’ve had such an amazing experience with Tonya! Very thorough. She asked questions about my storage needs to make sure I got the right size for all of my belongings. Would recommend. Thanks hun. 🌻
Ms Gray did great job helping me, excellent customer service and very nice! I appreciated her service and would recommend others for storage at your location. 👍🏼
Toya was an excellent and pleasing help for my first rental process. Would recommend her to most for sure
Tonya was very nice and helpful. Luv the staff.
Tonya was very knowledgeable and professional. Very nice and a pleasure to meet. Because of her I will be recommending this location to them.
Tonya was very helpful in assisting me with getting a new lock after we lost our keys. She was kind and had great customer service.
Toya provided us with great customer service! She had us in and out within 30 minutes. Her friendly nature and helpfulness made this moving process a little less stressful.
Tonya has been EXTREMELY helpful & professional with my transition.
Tonya and LaToya have been so helpful with my first storage unit rental. Today was so overwhelming with all the duties of moving but with the help of these two ladies I felt a sense of relief. Great customer service, they were so compassionate and made me smile. Amazing work ladies!
Tonya was great from start to finish!!
Lisa was very helpful and professional
Tonya helped get the unit I needed. She has a great attitude and deserves a raise!
Tonya was great she had good customer service she was very nice and open I enjoyed her service I recommend everybody to go see her if you need a storage
I was helped by Eric if he’s very professional
Tonya went above and beyond to make sure that I found a storage that was big enough! Very happy with her service!
Tonya was extremely helpful and made sure that I got the right unit,right location for the right price. I would definitely recommend other people to shop here.
Loved Tonya!! She is very helpful and patient with me! Tonya & her team made sure I got a good deal on everything I was going to need! I Definitely recommend this location very clean & friendly environment!!
Somethings we can teach and somethings we can't. Customer Service is one of them. Ms Tonya has it, she is a natural. She went above and beyond and because of her, actions she helped make an awful, stressful moving experience to become less stressful. The empathy shown towards me during a most stressful out of state move on a rainy day. The man above was looking out for me. Not only did she go above and beyond for me, I also witnessed with my own eyes during my multiple days on the property as she displayed that same level of kindness and willingness to help other customers as well.
She is an Awesome, Exceptional and Excellent Customer Service Professional.
Thank you so much Ms. Tonya for all of your help.
Lisa was very kind and helpful.
I helped move my sons furniture out of a climate controlled unit. It was on the second floor, but a cart was provided, making it easy to maneuver. It was a great experience with Public Storage!
I absolutely loved my check in experience with Ms Alicia and Ms Tanya, they are the best!!! Highly recommend this location for all your storage needs!!! Thank you ladies!!!!!!
Ms Tonya was very friendly and helpful today!
Alicia was more than great help today getting me a great unit.
Alicia was extremely helpful!! We actually came to the wrong location at first and she was MORE than happy to assist us and get us to the right location. She made sure we were prepared for when we got to the other location:)
Alicia was awesome and very professional. One of the easiest experiences I’ve ever had with storage units. Very clean place.
Tonya was very helpful and patient.
Alicia was very helpful!!
Alicia was very professional, understanding, and helpful with helping me find the right unit. Wish I could have given her 10 stars ⭐️ ⭐️
Alicia is the most wonderful, helpful person I have met in the last few weeks!! I wish there were more people like her!!!
Tonya has excellent customer service. Very knowledgeable and patient.
Alicia was very helpful and appreciated.
Ms. Alicia is great. Thank you for helping me.
Alicia was exceptional, I say this because I was having a horrible day and was full of anxiety. I had been to three other storage places and now had a headache. Her kindness and willingness to help me let me know she had empathy for my situation. Thank you Alicia for turning my day into good day. C Anderson
I was so pleased with the fast service! I was needing something quick and Ms. Alicia made sure I had a smooth process and even showed me where my unit was and how to make sure my transition was so easy! Really appreciate the customer service!
Very nice people Alicia was very helpful recommended if u get chance go see her
Alicia has been real helpful and very polite
Alicia did a wonderful job renting to us today.
Alicia was great.She was very helpful .thank you
Alicia was the most nice, friendliest person ever!!!!! Her warm smile and great personality made my day.!!!!! She really was knowledgeable about her job! Thank you for everything!!
Alicia was great help today. Great customer service skills.
Alicia Was outstanding by giving me great customer service
Alicia was a great help today
Ms.Tonya was such a great help 100% recommended
Awesome customer service! Alicia really knocked it out of the park here!
Public storage do not care about their customers. Today they took an additional $40 from my payment with no warning or explaination. I called the location and they said they are not told about such things and gave a 866# to call. I called that number and no one Ever answered the phone.
I came in recently to help a friend move some stuff out of storage. I went by the office and Lisa kindly showed me the way to the mens room. Nice chick!
Lisa was super helpful!
Alicia and Eric were awesome and knowledgeable
Alicia was very accommodating and helpful! She was very thorough with her explanations and helped us out a lot!
We received the best customer service her from the office manager Tonya! She was extremely helpful, polite, and pleasant to speak with. She made sure we understood all of the terms we were agreeing too and made sure all of my questions were answered! We will definitely be recommending this Public Storage location to friends & family!!
Ms. Tonya is the greatest!!! The entire process was super easy & quick! She took the time to show me the app and how it worked with the gate keypad so I don't have to get out of the car to put in my pin!! I highly recommend this location and I would definitely ask for Ms. Tonya!!
Tonya was very helpful highly recommend!
Tonya was amazing! She definitely helped in at the last minute and I thank her so much for that! Thank you Tonya 💚💚y’all go see her!
Lisa and Tonya are the best. They are so helpful. If you need a great space to rent public storage @ Oporto Madrid Blvd.
Alicia have great customer service skill. And very friendly.
The whole place is clean, Alicia is super nice. She gives us a tutor and clearly tell us everything. Place is secured, it’s a great a place to storage the RV.
Very fast and friendly
The property manager Latonya was very professional and knowledgeable. She made this transition very easy and smooth.
Tonya was very polite and helpful. The property is very nice and clean. I am glad I chose here.
Came in and was greeted by Alicia who is an amazing representative for Public Storage. She was very knowledgeable and explained everything for us. I am super happy that I came in today
The representative was very helpful.She had a great spirit and helped me with everything I needed .If you are looking for a storage go see Alicia ..Grewt customer service ❤️
Eric and Tonya have great customer service they help me out when I couldn't get in my unit or through the front gate so
Alicia was very nice and helpful. Very great service
Alicia was such a great help! Very friendly customer service. Will definitely recommend this location to anyone.
Tonya was awesome very thorough, and helpful!!!!!!
Mrs Alicia is the best!! 💕 if your looking for a storage come here !!
Alisha service was A-1 (Good)
Alicia was wonderful to me!!! I’m going through a hard break up and moving stuff in storage and she was comforting and gave me advice and was very patient with me! He happy spirit was definitely very welcoming!
Eric was very knowledgable and helpful!!
I have no complaints. It was quick and easy to rent my storage space. Alicia was caring, professional and nice.
Very quick, & professional 10/10 highly recommended
Awesome awesome experience, Alicia was very helpful with helping me find the right unit for my things!! Great customer service… Go See Alicia!!!!
Tonya and Eric were phenomenal. I got updates on my reservation. They helped me fix the correct storage size for items and they’re communication and customer service was excellent.
Tonya is very courteous and friendly. Very helpful. Great customer service.
Eric was the most outstanding person I’ve ever been in business with ever before. This was a very pleasant experience for me ♥️♥️♥️♥️♥️♥️ And I will definitely prefer my friends to come do business
Literally love mrs tonya very hands on and respectful 5 star!!!! Also eric very funny and hands on best first experience ever!!!!!! ❤️❤️❤️
Tonya is excellent. She has wonderful customer service. She is very patient with me and very helpful.
I was in a big rush & Tonya & Alicia did great on on helping me out and assisting me customer service was a 10/10 highly recommend you go here if you ever need a place for storage.
Nyya was Soo awesome. She was friendly, had great customer service skills, and was pleasant doing business with. Thanks
I had a great experience with this public storage facility and I do appreciate all your help thank Briona and Jakerria for the help y'all gave me while I was there. It made it alot easier for me
Nyyah and Jakerria were the absolute best, they answered all of my questions and gave me the best advice. Everything was set and ready for me when I arrived! I am soo glad I came here and I know My things are in great hands..
They were very helpful with getting my unit
Great customer service
Great customer service. Nyya was so helpful and and answered all of my questions.
Nyya was very nice and helped me get moved on easily
Outstanding customer service! When you go, ask for Briona or Nyya. They were very professional, knowledgeable and promised to call me back and did. I would use this location again.
Briona and nyya were awesome thanks so much!
Great service and attentive to my personal needs. Nyya and Breanna made it do what it do.
Briona was very polite and helpful. She has the best customer service I have experienced.
Briona allen is a wonderful person that does a Great job on tha job and i will be recommending you'll locations to family and friends once again thanks Mz.Allen