Great place to rent from. The girls Roxie, Natasha & Jakalia are the best. They help me with the rental process and it was a great experience!!!
First time using this facility. Natasha the manager and Jenny who dealt with my file were excellent in walking me through the process, the fees, showed me locker options and ultimately set me all up.
Highly recommended for both location and the exceptional and professional customer service.
The place, the management and the people using this facilities have severely deteriorated! Literally spiralled downward into the abyss of society’s sewage! Homeless woman sleeping inside the storage, man coming in with ski masks everyday and vigorously wiping off his fingerprints from his locks after handling them and the guy who spend hours on end packing cartridges!!!
It’s like a putrid fish market! I definitely don’t recommend this shady place.
Natasha is amazing ! She helped me with a billing issue and every time I stop by she is super friendly and professional .
This location is poorly monitored & maintained. There are homeless people constantly walking through the property & living in some of the units. Some shithead decided to break into my unit through the top. Public Storage mandatorily charges you insurance (Orange Door scam), because when you file a claim, they deny it and then give you the runaround & find every excuse not to accept your claim. Avoid.
Rosanne & Rachel were very helpful in taking care of our storage needs. Highly recommend them.
Rachel was professional and efficient it was a pleasure renting with her. RACHEL has exceptional customer service skills I would give her a 5 star rating
Shanese, Diana, Natasha and Jenny were ABSOLUTELY amazing they helped me and were so patient with my requests. I’m eternally grateful for these ladies and I am going to make them part of my daily gratitude.
Natasha was very understanding and help me with vacating my unit .
Jenny was absolutely brilliant and very informative!
The team did a great job helping me move to a cheaper space.
Jenny helped me and was super courteous and professional. Thank you.
Natasha was very nice and patient with helping me set up the app
TAKE A PIC OF WHEN YOU MOVE CAUSE THE PROPERTY MANAGER AT THIS LOCATION IS A THIEF!!!!!!!!! THEY WILL TRY TO CHARGE YOU EXTRA WHEN YOU ARE MOVING OUT !!!!!!!!! BECAREFUL
Natasha came to the storage on her day off to assist us; she was super; generous and compassionate, was eager to help; outstanding customer service…
Natasha was amazing very helpful and patient. Definitely made my visit easy and fast. I’m happy to know that public storage hires great employees
Great customer service from Houser thanks 😊
Rachel did a great job helping me today sweet lady
Natasha was very helpful process was very quick and easy
Rachel did an amazing job updating my parents
The staff is the best I love it at this location thank you
This facility is clean and the personnel are friendly and helpful. The hours of operation is perfect for my needs. I would recommend this facility to anyone needing additional storage.
The girls were great at helping me with my new space
Rachel and Natasha were great helping with my service
Rachel was very helpful and sweet, although I couldn’t rent due to door width, they were very kind.
Rachel , Kendra and Natasha were great at helping me find the right space for my moms property after she passed thanks
Rachel is an amazing lady I love seeing her when I’m here at this location
Changed my review after completing my rental experience.
Initially they were nice.
Now I'm an Unhappy ex customer.
Kendra and Jenny were so helpful
Kendra Jenny were awesome
Jenny was very nice she help me with everything
I had an excellent experience opening my storage account. Thanks to Rachel, Kendra and Natasha, the process was easy and uncomplicated. Their kindness, patience and attention to detail made all the difference. Thank you all for your help!
Rachel and Kendra are awesome helping with my storage needs
Staff was friendly, helpful and answer all questions I had.
Natasha and Kendra were awesome
Shanese was Awesome!! Gave me the best experience!!
The girls at the office were great!
Rachel was wonderful helping with my storage space
Cheap storage units and the staff is awesome.
Space is very roomie, storage house is clean. Location very accessible in the city off highway
Professional staff, fast and reliable.
This location is always clean and the girls in the office are all very helpful
Natasha shanese kendra were a great help awesome ladies nate was good to
Property is always clean, natasha helped me with renting my unit, she was very nice and explained the process. She is awesome and recomend this property to anyone. This is my HEADQUARTERS. I LOVE THIS PLACE AND NATASHA IS MY MVP. j2
Everyone was very nice and helpful 💕
Rachel help me with all my needs she deserves five stars
The girls are amazing I like that they all work together as a team.
The girls in the office are really great at what they do thank you ladies your the best
Kendra , Angelina, and Racheal are very helpful. Kendra helped me with the whole process, she made my rental easy. Would recommend public storage on Oakland. Great service. I had a fantastic experience here. Best location.
Natasha , Kendra and Rachel were very polite and helped me with find and storage.
Rachel is a great person she is a joy to deal with always happy to See her here.
Definitely made my experience here welcoming. Friendly staff! Everything ran smoothly.
Clean property and a great value. Bonus: Front office staff were super pleasant and helpful. Michael
Kendra Tasha Rachel and Shniece was great
This property is awesome! Great location! Great ManagerShanese, Kendra and Natasha was great.
Rachel was very helpful with finding our unit and checking in on us
Kendra was so helpful I loved her she is funny 😄
Kendra was great my transfer went smoothly
Rachel and Kendra are amazing they help be with all My issue and made my day thank you ladies
Great Staff!! Great Customer Service!! Great Prices!! Shanese, Natasha, Rachel and Kendra were all excellent.
Great service and Chris was very helpful
Fantastic Service and Excellent Staff!
Natasha was very kind and courteous and resolved all of my storage needs.
Kendra Natasha Shanese and Rachel were awesome
Beautiful girls with awesome customer service
The girl at Oakland park are truly a blessing thanks public storage for amazing customer service
Staff is always cordial and helpful. Natasha and her staff are very knowledgeable
This is the worst place to store your belongings and valuables. The staff is very rude and unprofessional. In addition the storage opens and closes from 6am to 6pm but the staff is rarely on time and often leaves early. Plus there gates don’t work most of the time so it makes it hard or nearly impossible to get access to your belongings. They also open your storage unit while you’re not there so PLEASE be mindful of that. I had someone open my storage unit with out my permission not knowing I was there and when I asked why they said they was trying to show a customer who wanted to see a storage room how it looked!!! Like you can’t show them a vacant one and everything is on file so there are records on which storage room are occupied and not so that made no sense. Look at the records find a vacant storage room and show them that one not mine with my belongings and valuables in it.
Rachel was awesome. So very helpful and professional. I had an issue and she made it right. Could not be happier with her assistance. Fast and courteous service. Also provided additional information that will make moving easier.
Natasha and rachel did a great job helping ke q8th my new space. The girls was so helpful and patiet thanks ladies
the staff was awesome i really thank these ladies for the outstanding service
Staffs Rachel and Kendra was very helpful and professional! They were very assistive and walked me through the process of booking a storage online. I was so happy for their help as the other locations had no staff. Thanks Rachel and Kendra!
Rachel was awesome she gave wonderful customer service experience kendra and natasha was helpful as well 5 star services
Kendra and Natasha were a great help I will definitely recommend this location
The workers are extremely rude. I rented for over 20 years, went to consolidate two small units into a larger unit and when I arrived with the movers the larger unit was flooded with water and uninhabitable. They did absolutely nothing to make it right and I ended up having to pay the Mover twice to take my items away and come back the next day. Suffice it to say I moved my business to a local competitor in a much safer area and a much newer high-tech building in plantation. It's called more storage space. The price was a fraction of what these people have been charging me for years. They are doing nothing but running a scam. And you risk getting shot by a drive by shooter stay away
Rachel Kenda and Natasha make a great team they always Smiling and making sure the customers are satisfied.
Kendra, Shanese and Natasha are exceptional. My needs were met in a timely manor. They were very helpful and make my experience as a public storage customer a pleasure. Thanks ladies!
Kendra was so helpful, she took the best case of us!
Great service from Ms Natasha
Kendra Natasha Rachel were awesome they helped through all the things that needed to be done
Rahel was so kind showing me different units. she was so patient and very reliable .your the best girl.
KENDRA MASH
AND RACHEL F they were great at helping me and getting everything done.
Excellent costumer service and very clean units
KENDRA, provided me with great customer service in person and also over the phone, she’s very knowledgeable about the company (public storage) with any questions I had, I would recommend Public Storage, because I was very pleased with Kendra, the Premises was always clean, and they have the best deals !
Thanks again Kendra 😀
Service over any expectations and most important things is the clear explanation I got at the counter, impossible to misunderstanding anything. I highly recommend that warehouse
Rachel service was phenomenal, she was so kind and helpful. She helped me to find a solution to my problem. Lovely worker
Rachel was especially helpful and went out of her way to help me in the heat. Shanise and Natasha were also great.
Steve Behar
Excellent customer service
Rachel help me with getting the perfect size storage.. very professional fast and easy.
Rachel was so helpful with helping me get to my new space she was really friendly and very nice thanks Rachel
Rachel was super helpful and took care of several issues we’ve encountered. Great customer service! Thanks again Rachel, you’re awesome!
Rachel and Natasha were a great help. moving from a different state can be different and they answered all my questions and even showed me where my locker was because I was definitely lost. Great experience
Rachel was awesome with helping me make m payment
Rachel was awesome getting me into my new space. She was very helpful thank you rachel.
Things never seem to go smoothly there. My unit has 3 doors and they supplied 1 lock. I moved in after they had closed the office and had to wait til the next day to attach more locks. There was a landscaping truck and trailer blocking the exit door. This is my 2nd unit renting there. The 1st was also a fiasco.
Niki kendra and Rachel were awesome
Great customer service! Natasha and the other ladies were very helpful and professional. Glad I chose the storage facility.
I’ve had a rental for over a year. I’ve now waited 15 minutes to use the only bathroom and i believe an unhoused person is taking a shower. i know i’m a big boy, but i have a medical thing; need a bathroom once in awhile
update: 30 minutes
Natasha and the ladies were a joy to work with. I initially reserved a large storage unit that I discovered had a small entry door and Natasha graciously changed me to a rollup door version and found me an RV spot so I would highly recommend these ladies at this public storage.
Exceptional customer service .
These girls are kind ,very friendly, and always willing to help
She's great yet wonderful with a great smile
Natasha, is so just beautiful and professional, very understanding and helpful. Thank you Natasha.
The staff at the desk are helpful and wonderful. This is the 2nd time I’ve had a storage unit with them and would highly recommend them.
Kendra Nicki and mitchy were great their service was consistently excellent
Kendra was awesome she took care of business
The manager Natasha and entire staff were very professional, helpful and respectful. Overall it was a GREAT experience. I’m so glad I chose the public storage over at Oakland Park Blvd. They were all so nice and accommodating! I would definitely refer.
Nickita and her co workers were friendly and helpful moving into my unit!
Both Natasha and Kendra gave excellent service
Came for information and Nickita was there to help me beyond expectations. Customer service like this is what we need these days.
I’ve had my storage unit for years and it has been a great experience. Excellent, friendly staff. Thank you.
Public storage provided an excellent experience to store my items. Great customer service and super helpful. Thank you!
Natasha and Kendra and Nikita gave Exceptional service.
Nicki Kendra and nastasha were awesome today
Great for our needs. Very nice people working there but the email automation is annoying and confusing. They start reminding you to pay for the next month in the middle of the current month. Had to go in to ask what was going on
only to clear it up and then get another one!
This was my best experience at a storage . Nickita, Kendra, and Natasha were very informative. They were able to answer all my questions and got me situated with a unit that best fit my needs.
Great professional staff. Especially Ms. Nikita, Kendra, Natasha and Nr Micky. They were very helpful and knowledgeable
Natasha Kendra and Nicki were great
Natasha was a great help… she kindly walked me to the unit and showed me the unit. She was patient and explained everything clearly for me to understand what I was signing up for.
I was greatful the employees at Public Storage Michy, Nickita and Kendra, was very helpful and informative moving into my unit
Employees Michy, Nickita and Kendra were very helpful on assisting me and partner to our unit! They are very informative and helpful!
Natasha provides a great service. She is a great person to be In your employ.
Natasha was very helpful in helping me find a unit and her customer service presence was very pleasant & delightful.
Awful experience had consistent issues with auto pay, app processing payment, weekly and daily text and calls for payment halfway through the month under threat of auctioning my unit. Definitely not the experience I pay for
Exceptional service from ms natasha . Everything was explained clear
Kendra was a great help today she is a delightful young lady
Nickita needs a raise, promotion, bonus, and a hot tea. So helpful!
Tre was so helpful. Thank you so much. I recommend going to him.
Nickita went out of her to help and assist me she is very helpful and I am satisfied
Smoothest move in IV ever had thanks to Trey
Natasha has very good service 200%
These ladies was awesome Natasha Kendra and kita
Kendra Diana and natasha were great
Natasha was amazing and service was exceptional !!!!
Kendra and Kita was great help
Kita and Kendra was awesome very funny
Kendra and kita was awesome today
Feisty staff...
Update: Received response thanking me "for such a positive review". Really?
Came in to make a payment and did not notice my bil changed , Natasha helped explain my bill and also got me a short break , she was very kind
Service was amazing. Natshsa was njce ans very helpful
Natasha and Kendra were awesome took care of me
Kendra and nicki was awesome
Kendra and kita was awesome
Very easy process to get started. Miss Claudette is very pleasant and attentive to all needs. Highly recommend using this storage complex.
Natasha. Excellent service. Very detailed!
Kendra and nickita were great awsome
My service today was Excellent, everyone showed me much professionalism.
Kendra and Nicki was awesome ladies were great
Kendra Kita natasha and Brittany are awesome ladies
Do not use this storage place . My storage was broken into and lock was changed to look like the original one! No staff willing to help I had to pay a locksmith to open the unit to find what was left behind! Over $5k loss ! Filing. Theft report with BSO !
Kendra was the perfect host I really appreciate the help
Best location ever Nickita, was super helpful
Kendra was awesome I love her
The Store Manager is Great. Her Staff especially Ms. Kendra are so attentive. The facility is clean and welcoming. Tops!
I left 3 voicemails to the manager waiting to be call back!
Kendra was awesome today very productive and professional attitude I was pleased with her outstanding character
Natasha and Kendra was great
Exceptional service always at this location. The ladies are very nice and helpful.
Kendra and Natasha were awesome and I enjoyed coming in the office
Diana was great with customer service . I like how she helps us.
Very clean and very professional. The corporate should consider allowing ppl to return their keys though.
Rented,but end up getting an other unit due to the location was convenient. Same size but price was different, why?
Don't ask me...
I really finally terminated 1 unit.
I received an email rental increase next billing oooooops I went out and purchase a 10x12 storage and had it installed..be smart in deciding because these businesses are being smarter to continue the unnecessary hike in price.
Well my bay was great
5x10 drive up for what I do but I won't need it if it's not profitable to me...naaaa
The girls in the office are really nice and very helpful
Kendra was the bomb they really looked out
My check-in experience this morning was fabulous. Natasha and Zoey were very courteous and professional, both ladies informed me of various moving items, boxes, bubble wraps, locks etc. I appreciate their kindness and knowledge. Thank you in advance. Hope there's a token of appreciation for the employee skill set. PS, in this time when customers service skills is rare, they exemplify and amplify good customer skills.
The ladies were great Kendra zoey and kayla
Kendras service was great, I’m thankful that she was able to help me save on my payments and also their manager Natasha was helpful with guiding kendra to the right space for me .
Great staff, professional and helpful!
During my visit at public storage I was met and greeted by Natasha and Zoe, and they made my experience a great one.I would recommend anyone that comes in to see one of these two ladies their great.
Kendra was a outstanding helper today thank you for all you do
Diana was so amazing and helpful at the Oakland park location she really really made my day great person and customer service thanks 😁
Natasha and Zoe were very nice . Helped me find my unit and explaind a few things I did not understand great jobs ladies
I came In and was helped by Zoe and Natasha the manager. They are always sweet and ready to help
Thank you Natasha amazing service .
Cheapest storage around, clean, excellent service. I have always been impressed by he ladies in the front office.
Kendra Natasha Kayla were the best in the place love them
The ladies here at Oakland Park are the best very friendly knowledgeable anhelpful
Very difficult to deliver. Too many rules. No speed
don't trust these people. I don't recommend it very much.
Kendra was awesome so sweet
Natasha and Zoe are very nice and helpful. Great service from them every time I come in to pay
Natahsa was awesome, she was a big help.
Natasha and her friend were both polite and friendly. Thank you for your generosity!
My storage is infested with palmetto bugs, and the entry hours are not conducive to working people.. The gentleman that works part-time is super nice..
Kendra was awesome I really appreciate her help and understanding
Kendra was a great help today and i felt welcomed and appreciated today great work
Kendra was a tremendous help with us today she rocks my transition to a smaller space was smooth and easy
Kendra was awesome 😎 she was polite and helpful 5 stars 🤩 service Diana was awesome 💕 these ladies
Clean and convenient. Location is great, if you weren't looking you might no know it's even there so feel it's safer then most self storage business. Woman at the sales counter has been there for years.
Friendly decent staff of ladies. Picked up a lot of nails in tires here. Also lots of dirt and debris blows from the entire area, being in a corner outdoor unit. Pot holes in entry drive to 1st gate.
Shaianna and Natasha was very helpful great customer service as well
We moved to this storage facility from one in West Palm Beach, which was with the same company. The one in WPB was excellent. This one is horrible. The staff is rude, IF they even pay any attention to you at all. When you ask for something, and they have to give you an answer, they just bark one-line sentences at you, and then go back to ignoring you. The facility is dirty, the elevator is constantly out of order, and when you want to talk to one of the women working there about that, they don't care at all, and don't try to resolve anything. As a company, there is nothing wrong with Public Storage, but I recommend you stay away from this particular facility. I moved out yesterday, and am very happy never to have to deal with these women again!
Not clean and oily floor with dead insects.
The costumes Suport not helpful.
Price not great after the 1st month rental they add a taxes…
Kendra and Zoey are the bomb . Com the best
Kendra and zoey are awesome great customer service support
Kendra and zoey were wonderful and I appreciate the good service
Thank you Kendra and Natasha for your help .
Super agradecida con la chica que se tomó su tiempo para mostrarme el tamaño de la unidad y asesorarme en la búsqueda de storage!! Muy agradecida por el trato tan especial!!
Super grateful to the girl who took her time to show me the size of the unit and advise me on the search for storage!! Thank you very much for such special treatment!!
Natasha is such a good manager amazing service
Best customer service I ever had in my life!!
Please give her a higher position in the company.
Kendra is a sweetheart, she did everything she could to get me in a unit in a timely fashion. Thank you for an awesome experience!
Update**
I called back to confirm some information and they were just as pleasant over the phone as they are in person. Kendra was able to get me squared away quickly and answered all my answers promptly
Kendra , Kayla & Natasha y’all are amazing ❤️
**update** Alex was amazing upon return , he was very friendly, helpful & efficient !
Amazing staff here , I will be back for future uses ! Thank you public storage !!
location is very clean , Natasha and Zoe are very nice and friendly.
Service was really great the office was busy when I came in but the ladies worked hard to clear up the office . Thank you .
The building manager doesn't respond to calls and doesn't return messages. Trying to get through to someone over the phone is next to impossible and when I did manage to get through to a real person for an urgent matter, they refused to help in any way and hung up the phone. I would strongly encourage anyone who values customer service to stay away from this business and not trust them with your belongings.
A note to Public Storage: Please don't respond to this review with a feeble response thanking me for my feedback and promising to improve. It is clear from my conversations with your staff that this attitude is endemic in your organisation and is never going to change.
Customer services was perfect, friendly, clean facilities to store my auto. Ask for Natasha, very can do attitude.
Best staff ever. They all went above and beyond to help us find the best storage unit for us. Thanks. Roger
I love this place...Zoe is the best, great customer service:)
Shiannia, Zoe and Jakalia were so helpful. This was my first time renting with them. I would definitely recommend this location.
Shaianna was amazing great customer service
Natasha and Kendra were the perfect help they held my hand through the whole process these ladies are wonderful and I'm so happy that they were able to help me with my move in
Kendra Natasha Kayla great staff wonderful girls
Kendra was very polite, and helpful. She went over and beyond to give excellent customer service. She was very patient, polite, and professional! I will give her a ten star rating for customer interface skills!
Zoey and kendra are so funny and helpful awsome team
Kendra and Shaianna and Zoe was good help me out on a rental and showed me the space great customer service
Zoe was awesome and helpful
Zoe was great. Very helpful and made it easy to move in.
Had great service from Kendra, Shianna , Natasha and Zoe . The ladies are very knowledgeable about their job and love what they are doing .
Kendra and Natasha and Jakayla were awesome they are very friendly
Ok so Kendra, Natasha, and Jakayla were very knowledgeable about their business! Kendra took the time and helped to get me the best rates y’all had to offer! Kudos!
Kendra and Kayla were wonderful
Kendra and Natasha were great today and helped me set up my public storage app. They were kind and professional and I appreciate their patience with helping me make my experience easier.
Ms Natasha and Ms Kendra were very helpful, everything was explained clearly and they are funny . Great service ladies
Natasha … what can so say this young lady stopped to explain how to upgrade my space and also took the time to help me set up my app. She is amazing . Thank you lady !!
Let me tell you, this location has the most respectful, diligent and focused managerial staff. Soaking mainly of thethe young lady that went out of the way to help in every step. This Flintstone needed some assistance in this Jetson world and it appeared in every way not to be an inconvenience at all.
Thanks for the respectful and expertise....
Great service, the ladies are very helpful and do a great job .
Natasha service was amazing, she Is a great manager
Económico pero lugar siempre sucio y los empleados no son hamable ni sonríe pareciera que no tienen dientes 🤷
Natasha and Zoey Was very awesome And so polite and helpful I would definitely hire They deserve 10 thumbs up Plus Raise
Amazing service today from Natasha and Zoe . The ladies are always nice and helpful
Natasha provided excellent customer service. She was very nice and was able to provide me with an excellent service today.
Natasha was very helpful and have a very warm personality. She got us situated quickly. Amazing service.
Natasha best service ever
Very courteous and helpful staff.
Shay was great and helpful this was my first time renting a storage ,good service
I am so happy to have a storage with them, the customer service is very very good, I am gonna remember that name Natasha she was so patient and clear about every details. Good experience very pleasant 😊.
Zoey help me, the staff is awesome...live the atmosphere. Thanks ladies, and nate ...
The person that help me was Zoey she was great very helpful in everyday possible she was very professional this is a great person to have working for you guys
I was helped great customer service great workers and assisted with everyone I needed
This business is a part of the problem in this country. GREED. I’m paying more for storage than for my car. WHY??? I’m now paying close to $500 monthly for storage. WHY????? Two years ago it was $79. I booked a 10x15.. when I arrived it was not available.. after a lengthy conversation on the phone with a rep. Ridiculous. I ended up paying more for a space I didn’t need now this business has the audacity to email me to let me know I have to pay $100 more a month. SHAME SHAME SHAME ON YOUR GREED. I hope this business goes under.
Pearl Efficient and very helpful friendly left no detail out would love to come back here anytime I love it
Natasha was very patient she helped me create my online account and showed me how to use it. Thank you
Shay and mark was great and helpful
Pearl was respectful I had a reservation and was moved in right away along with mobile app she the best
Pearl is the best she is too helpful I see her at every location sending love and light your way best customer service for this company ever
Pearl was nice came in to make payments and she was helpful
Natasha and pearl were awesome when I came the place smelled wonderful impeccable customer service
I'm moving out due to the recent rent increase but customer service was great. Diana is excellent!thanks for everything Diana.
Pearl, Zoe, and Shania were the true definition of excellence I walked in and Shaianna showed my and pearl helped with app and zoe helped with a transfer maintenance issue they were very efficient work as team and got me the mobile which I will enjoy alot of respect to these woman great job happy to be here good duo
Pearl 🦪 was impeccable gavee the best customer service known to man early in the morning amazing good luck hopr you get a raise your beyond this job
Pearl was proficient and efficient customer service was impeccable
Pearl was kind hook up with mobile with everything great customer service nerd more like her
Pearl was extremely helpful and made the move in extremely easy . Thanks for your help
Shaianna was amazing ans help me great customer service
Pearl Shaiana and Shay were very helpful during move in and helped with mobile app love this place great customer service
Pearl and Dianna were awesome definitely a happy morning place to pay your bill thank you public
Pearl was everything very kind when I came into pay
Zoe, Dianna, and Pearl was so kind when I made a payment new happy place
Pearl and Dianna service was impeccable kept a smile on my face and exceeded my expectations on Storage space, the mobile app is awesome very user friendly!!!!!
Dianna and Pearl were so Amazing during move in and this mobile app is banging
Dianna and Pearl were awesome paid bill and hooked up mobile great team great service
Pearl was very helpful perfect communicating skills, when I walked through the she won my trust at hello, I will be recommending this place.
I rented a unit at another public storage that got flooded a few weeks ago and had to move my stuff. I picked this public storage because it’s right up the street and glad I did. This place is way nicer, cleaner and Natasha was a lot of help. I had reserved a unit over the phone and when I arrived that unit was no longer available, damn, but Natasha was quick to find me another. Natasha eased the stress with her helpfulness, professionalism and friendly personality. THANK YOU NATSHA... NATASHA DESERVES A RAISE! I also met Pearl, Dianna, and they were so helpful definitely a happy place for me
"Zoe" is absolutely professional, knowledgeable and answered all my questions. Great customer service is hard to find and Zoe did a phenomenal job!! Thank you!!!
Zoe was nice helped us with everything great customer service
Great service.. very friendly staff
Pearl, Dianna, and Zoe were very courteous, patient, and professional 👏 I bet they deserve a raise awesomeness customer service made it easy thank you
Pearl and Dianna are two of the nicest people I've ever met in my life they need a raise way 2 go !!!!!
Pearl has a great personality, and helps you from be beginning to end. Excellent customer service, she made the whole process GREAT.
Pearl, Sierra, and Diana were amazing at 2x properties very impressed with the service and will be renting again and telling all our friends ❤
Cierra, Diana, Shiana, and Pearl were so helpful and awesome in getting me the proper unit for my bike, for the right price.
I have two storage units at Oakland park and all I can say is that Diana is wonderful!
I believe it was their district manager that called me because I was upset listen to what I had to say and gave me a credit on my account for 3 months to offset the rate increase that was very nice of them
Update
Well they were helpful ones what can I say in February and scratch that in December I got the first covid vaccination in January I got the second one in February on the 15th I was in the hospital with covid pneumonia 3 weeks they they did me wrong no help no nothing I had to beg friends to help me so I wouldn't lose my storage unit after being in the hospital for 43 days I was asked not to call the district managers he would no longer help me and I'd have to take it up with the individual storage place if I could if I had the health I would move my stuff out of there because they don't care about the individual they don't care about anything but the bottom line and that's their profit
Diana and Sierra very excellent customer service, beautify
Clean spaces and should be secured but the gates are frequently stuck in the open position. Dont be caught onsite after 9pm, the police will be called,, and you will be fined. The area is enormous and not laid out well. The spaces are numerous and this makes things hard to find. If you want to get directions to your unit when renting online or from the office, get directions and a map. This will be a huge help, otherwise you are sure to get lost in the maze. The place will also raise the rent shortly after renting, and then periodically thereafter. So, always shop around for deals.
Pearl was awesome helped me out alot
Perla, Diana, Shay, Sierra, Crystal was nice, clean, anda helpful thank you
Pearl is so on her game. She is very professional and made a stressful situation into a calm experience. She's a keeper.
Sierra was very pleasant she explained all the details of my account. The property was very clean.
Walked in to rent a unit and I was greeted by crystal she has great customer service also Pamela and Zoe had great customer service skills
They raise rent a lot, destroy your padlock and lock you out for late payments, late fees can add up to 80 dollars, bad hours and then ask for payment 24 days in advance. They behave this way because they don't feel competition to change. They have a smug way of doing business really tacky and sneaky.
All the employee and staff ahve been very helpful and courteous thankful to have met such a great group of people. Natasha's the best !
The place is ok... kind of expensive though
Please do not use Public Storage. Their customer service line is extremely rude. Hung up on me twice. They supposedly have a text option for assistance but every text you send they keep asking to repeat your question a different way. Just horrible! Please save yourself the trouble.
Went to this location and was greeted in by crystal she helped me with everything i needed
Shaianna was great and great customer service
The attendant there, Shay, was refreshingly pleasant. Her energy was great, she was very personable and swift and she answered my questions accordingly. It was an epitome of great customer service.
Made a reservation for a small climatized storage unit. Stopped at the office the next day and imagine this, they try to sell me an none climatized storage unit and explaining to me it is so warm, because it is an outside unit.
Can’t imagine what kind of poor sevice you are receiving today.
Shaianna was very helpful and great customer service Sierra was as well
After losing our mom, we had to get her stuff into a storage ASAP. The landlord could care less about what we were going through and rushed us out. Aside from the darkness, this location made it easy for us to get in and out.
The little things mean the most, such as the smiles and friendly service I received from Shay and Zoey . Thank you ladies !!
Stinky, not that clean, poorly lit, not well operated. Customer service is atrocious, although two people were outstanding. Rented online got there, I wouldn't use it ever for many reasons building wasn't even marked correctly. I'm just going to stop here. I canceled same day.
The service at public storage was great. Crystal was fast and very knowledgeable. Definitely loved the customer service
This was the best experience of customer service i had in a while i was helped by crystal also sierra and diana was very nice and polite ...
When making the decision to rent space from this storage facility you are Signing up with the best storage facility staff in the area. Starting with Shay and how she uses her attention to detail on bay size, access, cost and location depending on your needs, along with Diana's 10 years as the facilities accountant covers all the economics and we don't want to leave out Sierra and Crystal and of course the charming ZO covering all the bases at this facility them which makes V number one storage facility in Oakland Park.
Sierra helped me today she was very nice and helpful. Also Crystal, diana, and shay was very nice.
Thank you crystal and sierra . Ladies were very helpful a d great customer service