Taslima, s customer service is excilent
Stay away from this storage. They will try to charge you still after you move out for another month. Serena was extremely rude and kept on shouting at me saying that they will send me to collections even though I already move out. Talisma, the manager, when I first moved in, coerced me into putting a five star review on google and hovered over me watching me write the review. As I was moving out friday, Talisma recklessly drove backwards on the property lot almost hitting my car, and just drove away without apologizing or nothing. It’s all crazy. I have it all on my dashcam and will be presenting as evidence for any legal actions I will be taking. I suffer from extreme anxiety disorder and this, along with the constant harassment and the way Serena communicated with me, has aggravated my condition. I will be filing a complaint, especially after Serena’s extremely disrespectful way of talking down to me like I was a child, and after threatening to send me to collections for charges that I do not owe. I will be communicating with the corporate office as well. They really think they can bully people around, but this has to stop. I will be taking all avenues possible to stop the constant harassment i’m getting from them.
Yes Lima was super helpful! She made a very stressful day go a lot nicer!
Taslima was very nice & gave good service , thank you !
Taslima is fantastic very kind helpful
Taslima was so greatful and wonderful helper to me, I couldn’t have done without her help .
Excellent worker. Thank you.
Excellent storage and customer service. Taslima is great and helped with the process very smooth. I definitely recommend.
It was great to work with Taslim to check the options and book a unit. It was nice and quick.
TASLIMA WAS WONDERFUL MADE MYEXPERIWNCE EASY.
Very good service taslima
Taslima's service was great! I will recommend this property to choose.
Taslima offered great service.
Taslima is the best employee, she always helps me, she is really fast on service, five stars to her.
Miss Taslima provide a good service. Excellent
Very good person, helping agent Taslima
Taslima was very help-full !
Tas loma, helped me understand everything regarding making password,how to use the access code & lock in the unit.she has been very helpful . She is very nice & sweet.
I came here on Sunday afternoon and wait a while to see the Manager, Taslima, and she is very patient to show me the unit. I rented a 5x5 upstairs. The space is clean and well-maintained.
Taslima helped us out and she was great!
Really bad customer service. First, we couldn't complete the rental online due to some bogus explanation, had to drive to the office. Second, we were supposed to return locks from the storage unit we didn't intent to use. Third, the put renters insurance on top of the contract although we do have coverage from our home insurance, Fourth, the initial storage unit we were offered had water leakage marks. Fifth, we tried to provide proof of insurance in person at the Fair Oaks office during working hours, but no one was around.
Taslima is a great, has amazing service and very kind
Wonderful staff! Taslima was very easy to work with, kind, professional and patient! Very clean, well maintained building and grounds. I’m so glad I decided to choose this location for my storage needs.
Highly recommend!
Hallie was very professional and helpful with getting the correct size storage I needed. She explained everything perfectly
Taslima was very helpful & had lot of patience in showing me different units & explaining in detail.
Rochelle is a rock star. Walked me thru everything quickly but more importantly informed me on every screen
Great service and very helpful to find the correct unit for my items
Taslima was great
Taslima’s service was excellent.
Taslima was really helpful in moving in, and the facility was clean. Highly recommended
Great experience & great customer service! Taslima provided me with the best service, she is super polite, helpful, very knowledgeable & super great energy. Going in after work was definitely worth it 🙂
Taslima, the lady is good service costumer! I like her service.
Good and helpful. Especially Taslima very happy with the service.
Taslima, was very helpful and assist us further her beyond her duty. I really appreciate all her assistance. Thanks for a wonderful person in your Business.
Nice Service from Taslima.
Thanks you
Thanks for service,im happy
Taslima was Very helpful finding me a lower price Unit , while I decides ti mover out. She is excellent!
Taslima was excellent and solved all of the problems I was having at another Public Storage down the street. She went above and beyond and solved all of our needs, especially with a later timeframe and immediate move in for firs timers.-- thank you so much!
Taslima was Very helpful and nice .
Taslima was extremely helpful in getting me setup and Jennifer was very assistive in walking me through onboarding. Great service and highly recommended.
Taslima did an excellent job
Taslima was extremely helpful in getting me setup and was very assistive in walking through onboarding. Great service and highly recommended!
Taslima was very courteous and helpful. Full service indeed!
James was great. He helped me out with all of my questions when I came in. Thanks James!
Tassimo was very helpful. She checked other properties to find out a closer unit to the elevator. I will highly recommend to rent here. It's clean & nice
Jennifer helped me with my vacate unit and to get my April rent to be
Removed Off the account.
Appreciate Getting
Fantastic Customer Service.
Renting here is a great experience! Taslima was wonderful with assisting us to find a unit and so friendly and helpful!
Hi. I was so pleased with the patience and help during a stressful time. Her name is Taslima. 10 stars if I could rate higher.
Just got a storage unit taslima helped me out&was very friendly.
Updated review:
The manager was able to address the billing issue after a week. Updating the review to five-star.
Original review:
The manager assigned me a wrong unit number and we ended up updating the unit number the second day, which is OK given that everyone makes mistakes. However, I was responsible for another $7.86 bill in February after the update. I talked to the manager on the phone but the $7.86 bill is still there after a few days. I don't want to waste my time for this small bill but the property deserves this two-star review.
I had a very good experience at the Public Storage at 1096 N. Fair Oaks Sunnyvale, CA. Taslima is the manager there and made my transactions easy . I recommend this location.
Tas lima her work was very nice ,very respectful staff, i like her work very much
TASLIMA, YES VERY EXCELLENT FOR EVERYTHING!!!
THANK YOU SO MUCH AND APPRECIATED!!!
JOHN AND ANALIN
Taslima was very helpful and polite.
Taslima is the manager here and is so welcoming, friendly and really helpful in getting a great deal! A quick and easy process and the facilities are super clean. Highly recommended!
Great service in this place thanks for the help taslima
Ta Silma was really helpful and very quick in helping me out and guiding me with the process!
Great service! Thanks Taslima
Taslima is great, very helpful!
Clean, safe, professional storage place. excellent customer service personnel.
Excellent service by Taslima!
The manager Taslima was very helpful.
Un servisio de buena calidad y muy atentos a nuestra comodidad
Taslima was very helpful in everything
Taslima has helped me more than once. First to move in a perfect spot in early May at a great price. Then helped me to reset my password. Today she showed me how to use the app for ENTRY. Very convenient. Storage has restroom and good cool air quality inside the unit. Facility is very clean. Thank You!
Excellent Customer Service from Taslima!! Thank you !
Taslima was very helpful and polite.
Taslima gave great service
Good service very friendly person 👍
Taslima 's service esse profissional & good
Taskmaster did a great job. Efficient and professional.
Taslima , thank you for the good service and kindness, i recomend the storage , cleand and the people there will give all the attention you need!
Taslima allowed me to Vent to her while helping me get a storage thanks so much I needed that
Taslima was very helpful to determine the size of storage unit we needed. Answered all of our questions. Thank you!