Confusing payment. I started thinking I was paying one amount, but it changed drastically when checking out. Partial for one month, then "autopay" kicked in a doubled it and was refunded some but not all of the partial. Whatever. These places milk you for all they can. Avoid if you can.
This is a great place to store what you need to keep! The facility is kept spotless and functional, and the management is super friendly and professional !!
The lady who manages the Public Storage Woodinville is a dedicated professional. She took good care of us and our trailer. Will definitely go there again.
I came in with a friend to pick up holiday items. Anji was so helpful and funny.
The manager here is absolutely awesome! My family has had no issues with this location and the customer service has been unmatched.
Anji got us out of our storage as easily as she got us in. No problems. Thanks.
Doug! The best customer service guy!
He deserves a raise for sure.
Well explain on everything & his patience drive the business successfully.
Doug did an amazing job. Bery informational and help! Awesome job
Great place. Fair pricing!
Very friendly facility. The office people was very nice and had no problem on showing you how to do things. I would recommend anyone to rent at this , PUBLIC STORAGE, in Woodinville .
Used this facility for the Summer before moving in for new UW term. Would absolutely use again. Good location, easy online set-up.
Anji is the best she fast simple easy to deal with! She did every thing with a smile! I would definitely recommend her to anyone! Public storage you have a gem!
Anji was very helpful and excellent at her job
Anji was always friendly and helpful!! Property was always clean and well maintained.
I stored my RV here for 2 years and in that time everything went smoothly! Mostly thanks to Angie at the office! She was a huge delight to work with and if anyone even thought of looking at my RV, she'd have shooed them away with the tenacity of a bull! She even called me to let me know my new credit card wasn't working and kept me from getting a late fee!! Love her. Will definitely be coming back for any future storage needs! 10/10 experience.
During our recent move we rented two storage units at Public Storage, Woodinville. The units were clean and easy to access. Office Manager, Anji, was very knowledgeable and easy to work with.
Great facility with a great staff. I found the best price and access for parking my 26’ truck.
Fantastic place to store stuff!
Anji puts the SERVE in Service! You are more than just a unit number to Anji and I appreciate her!
Then Corporate jacked my rent over 30% after being there just 4 months. That has really undermined the credibility and trust the staff there work so hard to create.
We were in the process of moving and storage for our travel trailer fell through. After a series of challenges, we ended up at the Public Storage in Woodinville. Anji was a lifesaver and got our trailer into its new home.
Anji is always pleasant and cheerful and welcomes questions about storage and packing. She's always helpful and smiling.
Anji was really nice and personable. Public storage is a safe, clean and affordable place to keep your things.
I was only here to make a delivery. Entry and Exit worked very well. Road surfaces to the units are well maintained.
This is a clean, convenient, & well managed storage facility! Angie is the best!
Great facility, very clean, the manager onsite, I think her name is Angie. She has been the nicest and most helpful to me.
The tall gentleman with the beard (Mr. John) was so helpful in making this moving experience just a bit tolerable! I was helping my grandmother move her items. He was very kind, patient, and knowledgeable throughout the entire experience.
Thanks for continued help. great service.
Very nice and helpful getting me in and set up
Anji is very courteous, friendly and knowledgeable! She is also always in the office when I show up there.
This public storage facility is so convenient and very clean . The Manager Angie is always so helpful and friendly. I couldn’t ask for a better experience. I highly recommend this storage unit .
Extremely kind and helpful!
Thanks, Anji was awesome!! 6 stars if I could.
Anji is the Best! As a returning customer she has always took care of me and given me the best service ever! I recommend this place over all the places near the area.
Very helpful! Made things easy!
Anji is the best! Her customer service is awesome!
I have been using this public storage for years for business use as well as personal use. Anji, the manager is absolutely amazing! I have never had an issue and she goes above and beyond with her customer service! Thank you!
Smooth rental experience and great customer service.
Reasonably priced in comparison to others. Friendly staff.
Anji always see her and gives the best service. Best public storage I've used. Always a pleasure running into her. Thanks always anji.
I’ve had storage here in Woodinville for going on 25 years and Anji was as helpful and conscientious of safety and convenience as anyone I’ve had the pleasure to work with here in all that time.
Anji is great highly recommended.
Anji was amazing! Set me up with a unit quick and easy with outstanding customer service.
BEST CUSTOMER SERVICE AROUND. Anji and Shayla are great. Go see them.
Anji is amazing! Best customer service I’ve received in a long time. Absolutely the best!
Anji is absolutely amazing! We have been around to plenty of Public Storage properties and this one has by far the best customer service. Also the cleanest, most well kept storage facility I have used in the area! 10/10 would recommend!
Anji was a tremendous help, live her
Angi was super helpful, very nice. Especially to help me find my unit. Highly recommended
Angie was super great with the service 👏
Angie was awesome and a great help. Thank you
Quick and convenient service.
Staff were very helpful and friendly. Great experience!
Staff is so helpful & accommodating.
Clean facility with decent security. Beware of surprise rate hikes after a few months at a starter rate.
Angie is always so accommodating and cheerful and takes time to answer my questions!. Love her so much!
I've rented space from several different storage facilities in the past and have had mediocre service at best. Angie at this public storage goes above and beyond to assist her customers. Whether it be determining the right size space and type of storage or even advice on packing if asked. The location is convenient and well maintained with security.
Shayla and Angie are the best when it comes to customer satisfaction. Shayla showed us our options and was very thorough on how the operation works. Came back a couple days later and Angie not only answered all our concerns but also set up our phones for the gate and was very exuberant in making sure we understood the concept. There was an obstruction in front of our unit due to the recent snow and ice storm and Angie changed our unit with ease and we were able to proceed with our storage. Kudos to both of them for their professionalism, detail , friendliness and great service! Woodinville Public Storage is a great place to store your goods!
I’m not one to write reviews, but throw caution to the wind at getting a unit here. This place raised the amount twice in one year, each time with a months notice. Started at $75 and ended up paying $135. The same unit was still going for $75 on their website. I called twice to discuss this and was told it’s corporates fault, but the manager, Ang would look into it because that did seem high. Nothing came of it. They painted the inside hallway to my unit and all my belongings were covered in white dust. When I called about this, they said I should have received a memo that I would need to come in and cover my belongings with plastic. Ang was supposed to call me back and never did. Lastly, they don’t plow, shovel or ice the property which wouldn’t be a problem if there weren’t a steep slope on both ends of where my unit was. I had to shovel out the moving truck and the slope, with no help in sight. Save your money and go somewhere else in the area. They’ll likely treat you better than this place.
Friendly and helpful staff with fair pricing
Had a glitch with auto-pay & Anji walked me thru how to fix it -- she's always cheerful with great positive energy. Give this girl aa raise - she's AwEsOmE.!!!
Anji was great! She help me with directions on how to get TJ Max. My GPS kept taking me to a dead end road. Even though I didn't have a storage unit. I told her I would do a review for her because she was very helpful. Anji you are a one in a million
Anji is an amazing property manager and has amazing customer service regardless of the situation! Thanks anji for the awesome experience
What a joy! Anji was very helpful and made my moving experience less stressful.
Love this place, the cleanest and nicest Public Storage I have seen
Anji was Very professional and nice to work with. Thank you so much!!
Angie is the absolute best. Been renting now for about two years. I have changed from different size units multiple times and there has never been any issues getting what I need. I can’t say enough good things about the customer service and treatment I have received from Angie. Feels like family
Anji is super helpful and kind. She’s excellent at her job and a pleasure to work with.
Great place Anji take care of she on site and very professional and nice. This place took care take of me.
We used Public Storage in Woodinville for two months. Angi was great to work with and very helpful when we needed help with registration and the app. The facility is conveniently located and easy to get in and out. It was a pleasure to meet you Angi!
Anji at the Woodinville public storage has been the most helpful person with my storage unit
Anji took care of me right from the start. From the time that I walked in to her office, right down to finalizing the paperwork. I left feeling satisfied and all my questions were answered!
Angie took extra time to help us get our trailer parked just right in it's spot and we really appreciate her excellent customer service. The space is perfect and Angie is an allstar.
Im having a great experience specially with the costumer service. Anji was absolutely incredible and I really appreciate it.
Anji & Naomi are amazing, hospitable, & wonderful to deal with!
Disgusted with the management. Trying to use policies to make it difficult to leave
Horrible policies no way to get customer service on the phone
UPDATE - I still love Anji, she is the absolute best. However, Public Storage decided to hike my price up 30% with less than 1 month warning. I cannot recommend any company that hikes their prices this much.
Anji is extremely nice and very personable! Made my day. The prices seem competitive with what's in the area. Be aware that there are a few small move-in fees on top of the prices advertised online, but not exorbitant. Property feels well-maintained and secure.
Anji does a great job. I've been renting for about three years now and every time I needed help with something, she was on it right away.
Anji was super helpful and very professional found me a great storage space for a killer price! Definitely recommend!