Some of Our Top-Tier
Security Features
-
Electronic Gates -
Video Recording -
Controlled Entry -
Well-Lit Facilities
Find Storage Near You
- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
- Trusted nationwide since 1972
- Convenient Access hours
Public Storage Self-Storage Units at 12249 NE 124th Street, Kirkland, WA
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
-
5'x5'Online only price$ 50/mo
Small 5'x5'- upstairs access via elevator
$ 50 /mo $ 66Best Price Label+ one-time $29 admin fee
-
5'x10'Online only price$ 88/mo
Small 5'x10'- upstairs access via elevator
$ 88 /mo $ 117Best Price Label+ one-time $29 admin fee
-
Convenient Locations -
Budget-Friendly -
Advanced Security Features
-
10'x10'Online only price$ 137/mo
Medium 10'x10'- upstairs access via elevator
$ 137 /mo $ 183Best Price Label+ one-time $29 admin fee
-
10'x20'Online only price$ 151/mo
Parking 10'x20'- uncovered parking
$ 151 /mo $ 201Best Price Label+ one-time $29 admin fee
-
10'x15'Online only price$ 172/mo
Large 10'x15'- inside unit
- 1st floor
$ 172 /mo $ 230Best Price Label+ one-time $29 admin fee
-
10'x10'Online only price$ 192/mo
Medium 10'x10'- outside unit
- drive-up access
$ 192 /mo $ 256Best Price Label+ one-time $29 admin fee
-
10'x30'Online only price$ 199/mo
Parking 10'x30'- uncovered parking
$ 199 /mo $ 265Best Price Label+ one-time $29 admin fee
-
10'x13'Online only price$ 207/mo
Large 10'x13'- inside unit
- 1st floor
$ 207 /mo $ 275Best Price Label+ one-time $29 admin fee
-
10'x15'Online only price$ 239/mo
Large 10'x15'- outside unit
- drive-up access
$ 239 /mo $ 318Best Price Label+ one-time $29 admin fee
-
10'x20'Online only price$ 281/moLarge 10'x20'- inside unit
- 1st floor
$ 281 /mo $ 374Best Price Label+ one-time $29 admin fee1 unit left! -
10'x25'Online only price$ 381/mo
Large 10'x25'- inside unit
- 1st floor
$ 381 /mo $ 508Best Price Label+ one-time $29 admin fee
-
10'x45'Online only price$ 435/mo
Parking 10'x45'- uncovered parking
$ 435 /mo $ 580Best Price Label+ one-time $29 admin fee
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
Just some of the security features you can
expect at many Public Storage locations.
What can you expect from the
most trusted name in self-storage?
Nearby Self-Storage Locations
Self-Storage Near Kirkland
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Totem Lake Storage Units In North Kirkland
This north Kirkland Public Storage in Totem Lake is the place to go to find affordable self storage right off I-405.
At the intersection of 124th Street and 124th Avenue, this facility is just east of the 405 freeway, making it a convenient storage facility for customers throughout northwest King County.
In a city that embraces an active lifestyle, a 5x10 storage unit is the perfect place to pick up and drop off gear on the go, whether it's for days spent swimming, fishing and playing volleyball at Juanita Beach Park or jogging and biking gear when hopping on and off the Cross Kirkland Corridor trail that runs through town.
Converting a spare bedroom into a home office in Kingsgate? Use a 10x20 storage unit to store the mattress, bedframe, dresser and nightstand to make room for a more work-conducive environment.
Cheap storage units come in sizes up to 10x30 storage units, which are big enough to hold just about everything from inside a five-bedroom home.
On the property, customers will find a large selection of indoor storage units and outdoor storage units, both of which come in multiple sizes. Other storage features at this location include uncovered and covered parking spaces for vehicle storage, enclosed vehicle storage units and spaces for RV storage and boat storage.
Moving boxes and packing supplies are sold inside the rental office, which is open 7 days a week with the friendly staff on hand.
It's hard to talk about Kirkland without talking about the steady growth the city has seen over the years. What was a population of around 45,000 in 2000 is now around 100,000 – and still growing. As more folks move to town, if things ever start to get tight around the home or office, head over to this Kirkland Public Storage in Totem Lake for sensible storage solutions.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 544)
Blake & Dillon have been exceptionally helpful everytime I have questions or other issues. They are always quick to respond or resolve any difficulty I have had. I would also like to mention they keep the cleanest storage facility ( especially the Bathroom!),I have rented space in during my 25 years in the Kirkland, WA area! They are Stellar!
Blake has been a great partner. He promptly helped out with securing the space and changing the unit when we needed to. He is friendly and responsive.
"Big thanks to Blake for his help and professionalism! He’s always ready to answer any questions and quickly resolve any issues. Renting storage and a parking spot here has been a great experience thanks to his support. Highly recommend!"
My experience started online with a reservation for a 5x10, without knowing I booked my reservation at the “AI” self service location which was confusing and not helpful since I wanted to see the unit in person before confirming. Immediately upon entering the live-person location across the street, Blake greeted me with that “human interaction” we still need. That’s not where it ended though, Blake went above and beyond in showing my the units in person, answering all my questions and then even helped confirm my reservation and everything at the other location. Whatever you do, do not get rid of the human interactions like I had with Blake!
I was charged for an outdoor unit, and never got one - disappointed with the follow-ups.
Blake great customer service. Always handy. Always helping
Employees are very friendly and thoughtful....helped me tremendously whenever an issue came up..😉👍🏾
I had a billing issue and Blake went above and beyond to resolve it and called back to inform about resolution. Thank you for it
This is the best public storage I have ever been to James the manager has been very helpful very thoughtful whenever we needed anything and help me with moving my storage to a bigger storage whenever I see him he says hi he's very people friendly and always asking if there's anything we need I recommended storage to anybody who is looking for a place to store their stuff I give them a 10 out of five stars I would also like to add Blake is also super helpful he is very friendly and is always has a smile on his face and willing to help with whatever it is we need kudos to Blake and James
Boston Blakey! The freekin best !
The manager JAMES is awesome and helpful and very respectful
Mattrell was awesome! She answered all of my questions and was kind and efficient at checking me into my storage space. Thank you Mattrell!
James is an awesome agent here at PS - very informative and helpful.
"Tara" was the sweetest person to talk to, I called at 8:59 and was treated with nothing less but the upmost courtesy, and being referred to as "ma'am" and having all of my questions answered.
We have been renting a 10x10 storage unit next to this location. The property manager Blake was very nice. We told him our unit at 12425 NE 124th Street (down the street from him) is renewing and the monthly rate was going up in a month's time - this happens every 6 months. We also told him we saw a lower rate online, and was wondering if he could help us get close to it... otherwise, we have to move all our stuff out from one unit to another.
Blake was so helpful, and was eager to help us find a solution. He is polite and professional. Within 1 minute, we had a solution and will be staying at the same unit for another 3 months.
We like public storage. The units are always clean, safe, well lit and well maintained. Thanks again Blake.
James is the Best!!!
Jennifer, Blake and James have been extremely helpful. They solved some things for me and I think they are terrific.
I was really pleased with the customer service by James. He has been very nice and helpful in choosing the right unit. A couple of issues: huge construction started a day after I got the unit making it difficult to get in and out of the parking lot.
The storage units were nice given the rates. Blake’s attentiveness and eagerness to help me was amazing. I have never met a storage worker that loves their job like him! I will definitely be going to that storage worker for any future needs!
When I first walked in I was immediately greeted with a smile by Blake. He was so vibrant and willing to help me throughout the process of moving stuff into the storage units. He made my day and made a loyal customer! His service was impeccable!
Blake was very helpful, he is kind and he is great.
James was PERFECTION. THANK YOU
Seamless process. James was beyond helpful. I highly recommend this particular Public storage.
All 2nd floor storage units have been inaccessible for 2 days and the only response I have gotten is that there is nothing they can do.
I've been a loyal paying customer for about 8 years now and they continue to raise the rent by ridiculous amounts. I ran it up the chain to try and get it reduced but they raised it to $580. That was in April of 2024, I just got an email that they are raising it again next month (3 months later) to $700. Seriously, $700? I can get a studio apartment for that. This is how you treat your good, long term customers? If I move out and move right back in it's $422 for the first month and then $544. But for me, after 8 years it's $700. Beware of these tactics. You get it filled up and they know they've got you stuck. I'll be moving out next month.
I live nearby your facility and your outside alarm system goes off 20 times a day. Fix it please. Not sure how people feel safe with all of the false alarms?
Guys were very helpful at changing a storage unit that would not fit for us into one that would on the spur of the moment. Most helpful
Blake is the star ! Fast and reliable
Blake was an amazing help. Made our process simple and easy.
Blake and Chris really helped me out!!!
Blake was so helpful we had absolutely no idea how to open our storage unit and this man pops up like an absolute icon and just opens it like magic and then double checks that we know how to do it before he left. Best dude there is 10/10
Shout out to Blake for being the utmost helpful with problem solving and efficiency. Great attitude and service stellar service!!
Elevator has been out for a month, zero communication to customers that the 2nd floor would be inaccessible with the exception of limited hours (which are posted) and only via external stairs. The response when calling to inquire was “that sucks” then a chuckle followed by “no idea when that’ll get fixed”. Garbage customer service.
Their only elevator breaks up frequently. It has been broken for more than a month and they don't seem to be in a hurry to fix it. It's puzzling that a storage business where people save their furniture, doesn't have a back up elevator. Since they don't answer their phone, to find out if the elevator has been fixed, I need to send someone since I don't live in the area.
James and Blake were awesome! Highly recommend 🖤
Had a unit for 1 year + and the only elevator up to my unit has been broken on 4 different occasions. I live 45 minutes away and it is beyond ridiculous to have it broken down this often. And then when you try to call nobody answers..ever.
Go somewhere else, not worth the headaches
Worked with Mattrell this afternoon. She is a pleasure to work with, and I highly recommend her. Very friendly and helpful!
James is the absolute best! He is courteous and helpful: he helps me when I get my key stuck in the lock; and is available to answer all kinds of questions.
Don’t ever lose him!
Saw James today. As always, he was helpful and answered my questions about logging in. I’m always happy when he’s in the office.
I met Mattrell today. She’s very nice!
Blake is helpful and I love his accent.
I met Blake the other day and was impressed how well he and his crew kept up the facility. It was impeccable. Blake is always very understanding and patient with me with all my many questions and storage needs.
Mark was Amazing and really helpful DUE to elevator being out of order. I highly recommend speaking with him if you have any issues. THANKS AGAIN MARK.
When trailer parking fees at a previous location kept going up, I was in need of a new solution. I reached out and was pleasantly surprised by the welcome and service I received from Blake. He welcomed me, he showed me the spot, and we even had a couple laughs along the way.
EDIT: While the customer experience was very positive, a caution when renting a parking spot. I rented a 10x20 spot, but when I brought my trailer, the spot was only 7 feet wide (measured between the lines). When renting a parking spot, make sure to visit the spot ahead of time and measure it to ensure your vehicle/trailer will fit, because it is not guaranteed.
We needed to get a storage space and Blake walked us through all the options to get the right one for the right price.
Blake was very helpful assisting me and gave me a big discount.
Mattrell and Blake were super kind, helpful and professional, gave me all the directions and info I needed to get to my storage unit.
Literally the Queen and King of storages. Thanks guys!
Shout out to Blake who was super helpful as I had the uhaul ubox delivered while I was moving out.
I just wish the storage was pro- rated by the days...
Blake and Leah are AMAZING! Moving is a stressful time and they REALLY brightened my day. I'm grateful for their kindness, hard work and excellent customer service skills!! They are true gems! Thanks so much you guys!
I wish I could give negative rating. I do not know anything about this property manager. But this company is scamming people with a $1 per month promotion. On December 31, 2023, I made a reservation with a move-in date of January 11. Before the reservation, I contacted customer service twice, and they assured me that if I moved out by February 10, I would be charged only $1. After confirming the reservation, I noticed a due amount of $180, which I needed to pay by February 1, otherwise, they would charge me an extra late payment fee. I contacted them immediately after the New Year holiday, as they were closed. Now the customer service told me that my rental had already started from December 31. My first response was, "What the ****?" The customer service representative was not friendly at all. I requested to change the rental date to January 11, but they did not consider my request. When I requested a full refund, the customer representative told me that I would only get $1 back. They also charged my credit card $52 ($1 for the first month's rent and $51 for other charges). See how this company is scamming people. I would suggest being wary of this company. I wish I could sue them.
Great services. Very helpful people. Made my moving so much less stressful.
Excellent customer service:) Blake and James make a great team. Thanks you guys for all of your help!
James and Blake best in the storage business. I had an issue and they helped me tremendously.
Blake and Leah were so helpful. Great customer experience. Thank you!
Friendly staff clean storage sheds
By far the best service I have received at any storage facility. Over the years I have had to rent a few different units at different locations, James and Blake have exceeded amazing customer service! They were always willing to help me with anything, the facility is very well maintained and they are always smiling and saying hello. I would recommend renting from here anytime!
Blake is very friendly, and super efficient. He helped me a lot. And the facility is super clean.
James and Blake are the nicest person in Kirkland.
Most friendly staff at front desk
James and Blake are really good at their job we been with them 2 years now there quick customer service and quick response to our needs is quite remarkable 5 stars to both of them
James and Blake are the best in this game of storage. They're so awesome and understand customer satisfaction 👌
James was a huge help with getting me all set up with my unit. It’s employees like him that will keep me doing business with Public Storage. Thanks again for all your help and taking the time to make sure everything was correct and at a great price!
Blake was awesome made my move in very easy and simple, highly recommend!!!
Customer service will get you further in life and business than just cheap rates. James and Blake have been exceptionally helpful and accommodating making sure the semi-complicated situation I was in, got handled.
This place has amazing customer service! James and Blake helped me a great deal is picking the right unit for my needs. The facilities are also very well kept so you can rest assure your stuff is safe here!
James and Blake were super friendly and very helpful really good customer service
Blake and James were awesome and so helpful! Glad I was able to store here :)
Great service by James and Blake thank you!!
Public Storage...you and your customers are quite fortunate to have quality staff onboard. I am a long term customer at this site who, like others appreciate that fact. In particular I am directing my praise & gratitude towards JAMES.
From the moment you walk in the door, you are greeted with a friendly smile. He is knowledgable and always willing to go above and beyond plus he's quick with your transaction! He realizes everyone's time is valuable.
After reading other customers comments here, looks like I am not the only one on the JAMES TRAIN!
*** P.S. He deserves a raise and then some!
Blake was very helpful. Been a chaotic time in life, and he made the process simple and saved me money! Thank you brotha!!
Very nice and clean. Jessica was super helpful
This is an incredibly well-run and well-designed facility. James and staff are extremely helpful and the whole facility is always very clean and neat. The loading/unloading area is huge and covered - so no problems in rain or blazing sun. Lots of parking and maneuvering space. I doubt there is any better place to store your stuff.
Completely disappointed in this storage facility. I have been with them for 7 years.
I am between employment and start my new position later this month.
They will not assist with financial assistance while I get financially stable again!
I have requested help. They also stated that during covid they would not raise prices etc. Yet in the last three years my unit costs have more than doubled. With the state mandates placed I had lost clients and my business. Trying to rebuild. I had to close my buisness this yes.
So I was able to get caught up yet with no assistance from public storage. I had requested some financial assistance and they could not assist. They just gave me phone numbers of those who might be able to help yet the gm and the auction manager stated they couldn't do anything.
Hoping they will work something out here as I am a single father in this tough economic system having to start here from scratch.
Amazing customer service during sign up!
Blakey and the team are awesome! Helped me moving in years ago, and were awesome helping me move out.
Recommended
James and Blake were friendly, funny, and super helpful. The PS online computer system is a little glitchy, but James helped to make the final transaction easy and painless. Great customer service!
Worked with James and Hannah today and found them tremendously helpful in setting me up with a 10x20 storage unit at a very competitive price.
Scott and Blake were very helpful!
Jess and James were absolutely awesome helping us find the perfect space for our Airstream.
Blakey is so definatly an asset to the business! Smiles !
Lee.
Been a tenant here and at the public storage down the street for 4-5 years. James and Blake by far have been the friendliest employees I've ever dealt with at any public storage. Great customer service and going above and beyond deserve recognition. James and Blake, thank you for helping make my life and constant shifting around Washington easier and stress free!
My husband and I needed boat, rv and regular storage. James and Blake were super friendly, super quick and above & beyond helpful. They were able to consolidate all our storage needs and save us money at the same time. We are so grateful to you both!
James was awesome & was able to answer all my questions!!!
I have had a tough time finding the right unit for my storage situation. Blake, was very informative and helped me get answers to tough questions. Got the right unit now and am feeling alot better about the decision. Thanks again Blake!
We’ve been a tenant for 4 years and run a small business utilizing this storage facility for logistics it has been an enjoyable experience throughout our relationship knowing James the facilities manager on site and his team are here to take care of us. Highly recommend using them for any storage needs.
I’ve been a tenant for over 3 years and the customer service, especially James has been extremely friendly and helpful. The facilities are always kept nice and clean as well. I would highly recommend this public storage for any storage needs.
Jeremy Madrid
Blake and James are the best ever in the entire universe. Ask Elon Musk in case you have any doubts!!!
James y Blake son muy amable, amistosos, chistosos!! Excelente servicio los recomiendo muchísimo!! Blake habla Español!! :)
Blake was an absolute pleasure to work with. Super clean facility, friendly, professional, all around great experience. I will definitely be referring people to this location and to Blake.
James & Blake are GREAT !
Great service by Scott❤️😀
James and Cameron has the best customer service. They go above and beyond to extend assistance. They deserve more than 5 stars!
Cameron and his staff were very helpful. The storage is spacious and clean. I look forward in storing with them.
Great service Blake & James
James is always professional when I see him around the Public Storage property and in the office. I don’t dread coming to my storage unit because James KEEPS Everything from all the storage doors, hallways and restrooms CLEAN! ( I have work to sort through & Jame’s clean storage property in Kirkland is nice, so I can get my work sorted out).
I have been a customer for many years. Staff is always friendly, courteous and helpful. I would like to make special note of employee James at the Kirkland facility who has always been very helpful and courteous. Thank you for a safe, clean and friendly location, James.
Very efficient, no hassles, thanks guys.
Leena and James are amazing and helped me with everything I needed
10 star service
Had to get mom a storage unit, James got paperwork done in no time so we could get on our way. Great experience.
Was able to get a great spot to park my trailer. Everyone there was extremely accommodating and fair. James at the front desk was a tremendous help.
James was magnificent thank you
Very helpful team members! James and Lina were very kind and professional. Clean unit, secure space and easy to get to location.
Best experience ever renting a storage unit! James is amazing and super helpful, solved all my questions and he even go above and beyond explaining things other places expect you to read in the email.
Units are good and have relatively low moisture (compared with my Public Storage unit in Bellevue). Another key differentiator are the staff in Kirkland.
James & Dylan are both super helpful and responsive (good follow-through & each have returned my calls when I had questions). They've help me with various things incl. access, lock & acct issues. Kudos to them.
THEY ARE AWSOME GUY KNOWS HIS WORK
Excellent staff, excellent service, excellent prices, excellent rooms. Never had any issues. All I could ask for!
Don't give them real email. Their unsubscibe just does'n work and they continue to spam you with some useless offers
Dylan made the process of renting the space very easy. Informative, easy to understand and helped answer all my questions. Had a quick chat with James as well and he was very inviting. Highly recommend this public storage.
One of the best places to store your stuff with a great staff who goes above and beyond to help. Needed extra help to move a few chairs out before my checkout date and James was able to toss them, saving me the extra trip. Great service, definitely recommend.
Such a great customer service and very nice guys working there, they will spend time to make everything as you need - I really liked that , thanks! Great experience
James is the best, great customer service! He really helped my friend with her moving needs. I would recommend this storage place
James is the best! He helped us with a time sensitive problem on a holiday weekend. Highly recommend!!
I'm renting inside storage from this place for over a year now. I had no issue so gar. It's clean and the staff members are helpful
Fun
Great service
They did everything good for me I appreciate all the help these guys do a excellent job thank you James dylon
I walked in wanting to visually see the sizes of the units and James was more than happy to show me around. He was such an awesome man and he doesn't force you to sign up right then and there if you weren't ready. He takes pride in the quality of the security and software they use to keep it safe and easy access for the customers. HE IS AMAZING AND SO EASY TO GET ALONG WITH.
I met James the manager of the 124th location I called as I was driving in I explained that I am disabled he came outside helped me out of my truck onto an office chair on wheels pushed me inside had all paperwork ready and after Quick call got me approved for disabled people discount and he will and the facility is ready for all my disabled people so after that and my senior citizens discount my bill was 8.26 yes that's right I asked twice and saying don't get in trouble for to many discounts he said it's company policy I said great I'm telling all my friends. So James pushed me back outside where my brother was waiting with the amazed. Look as James helped me into my truck .Honest to God truth from Steve & Greg Child.
.
Newly painted, streamlined their tech, easy peasy and gentleman was very helpful
Both James and Ryan weee very professional and helpful. Thank you for your help.
Dylan and James were supper helpful and very professional. Thank you guys.
The manager, James, is incredible to work with. He is so kind, helpful, and accommodating. He helped me out in a pinch, and completely alleviated the stress of the situation.
I spent 30 years hiring and training personal for an international corporation and have found my experience at this public storage location to be exceptional. I have been a client here for 20+ years. James, the manager, has gone above and beyond to make this experience easy and painless with outstanding professionalism. Thank you so much......I couldn't have managed without your help. I would offer James a job in an instant...great job of hiring Public Storage!
Most Sincerely,
Lee Ann J
I really appreciated James’ customer service at this location. James was able to quickly make an adjustment to my account and followed up with me very promptly after I initially called with an inquiry. He was very supportive, informative, and made a huge difference in my Public Storage experience as a long term renter.
I am very pleased with the attention and service I receive from Public Storage. I currently have 3 units at the NE 124th St location, one since 1988, and the other two dating back to 2001 and 2003. You don't stay with a Company that length of time unless you are fully satisfied with the customer care you are receiving. Sad to hear DM Tracy B has transferred to Everett. Over the many years I have dealt with PS, she definitely is a top performer. She has excellent people skills and a can do attitude. I wish her continued success in her career with PS
The staff here is outstanding, especially James. I have used this storage location for approximately 2 years and I am very appreciative of the terrific services I always receive. Thank you!
EXPERT .... Job Well Done!!
Great experience! Easy quick communication. Friendly service and the best price around! I even had, what could’ve been a major issue, get resolved in a matter of minutes by James who helped me find a larger unit that would fit what I needed to store, at no additional cost. He went out of his way to make sure I was taken care of! Thanks James!
Hah, called for some details about a storage need a month from now, employee hung up on me once he realized I wasn't interested in placing a hold or starting the process, and was doing research to find the best fit. Great job losing my business.
I was not even a day late on my payment and I got a $93 surcharge on a $178 payment. Then I pay in full, and three hours later I get an email with a lien notice on my unit. Then when I call customer service, which is impossible to talk with a human, she tells me to ignore that threatening lien notice and that the systems aren't connected. What garbage. The property manager of this location may be congenial, but this is a horrible customer experience all-up that is clearly designed to gouge customers.
James was very informative, helpful, and polite. He covered all the information regarding our new rental unit and asked several times if we had any questions. Our great experience today confirmed we made the right decision in choosing Public Storage. Thanks, James!
James is awesome
This place is great and James was awesome! It took me weeks to find the right combination of storage that worked for me. James showed me units in two different locations and helped me make sure my vehicles would fit. He went above and beyond my expectations.
EVERYBODY NEEDS TO READ THIS! I have NEVER been so pleasantly surprised (shocked is more like it) at the outstanding service given by James, the manager at this facility, before in my life. It's hard to adequately describe what a load he took off my shoulders. I had hand surgery and my son was supposed to clean the unit out. He got some of the stuff out then.... he lost the key and I had to be out or I would be charged another month as of the 1st. I was really upset and told James of my dilemma and said I would take care of it somehow, without the use of my hand. Could not drive, etc. To my surprise/shock, James took care of absolutely everything for me because this is the kind of service he gives at his facility. What more could a person ask for? I am seriously not used to people being so conscientious at their job anymore. It's really rare and, as I said, shocking. James will be my hero forever and I will not hesitate to recommend this facility and James to anyone. He should really get a raise and be promoted to "Training Director of Client Relations".
I had a good experience. James was one of the nicest guy. He was very helpful and professional. I recommend this place to anyone who needs to rent storage. Kirkland public storage is the place.
Great service!
Very responsible staff! Helped me solve a lot of problems, I broke the key in the lock, solved the problem for me the same day. Very patient and kind people!
Total fraud on there storage auctions was watching a posted auction suppobly sealed that had less than a day left auction got canceled same one posted with in a few hours looks like it was searched threw and staged sorry for the person who go stuck with all this trash same unit different auction
I wanted to say thank you to James at this location. His customer service was impeccable. He went above and beyond in assisting me with finding the right unit and getting everything squared away for me to use the facilities. It is very appreciated! Thank you so much!!
I am renting three units so I've been going there quite often lately. My experience has been very positive. The key is the representative they have in charge, James. I have been is sales and customer service all my professional life. James gets it! He will go the extra mile to ensure you walk out of the store pleased with the service.
I sure do appreciate James‘s help today, I was having a little bit of trouble with the PS website (likely me :-)) and he gave me excellent personal customer service. I’m a small business owner and was in need of some outdoor vehicle storage and he answered all my questions and helped me get the right spot for my needs. I’ll definitely be back and hope James is here to help me out again!
James had great customer service and was able to set up the account for our new storage unit very efficiently
I am the administrator for my deceased sister. James was incredibly helpful and professional facilitating access to her storage. His understanding and patience were most appreciated and far exceeded expectations. Public storage is fortunate to have James, and I hope they realize and will reward his value to them.
Great experience renting a storage in here. Easy to find by 405.
The most important thing - James was really helpful helping me set up and showing me how to use the storage.
James was incredibly accommodating and efficient. A true pleasure to work with!
James is the best. Took care of everything!