I have a fantastic time coming, lizzy is an awesome to public storage, I don't have hardtime getting my stuff. She is very friendly. I appreciate public storage for having her.
Ms lizzy has good customer service and very friendly and helpful
Charles provided excellent customer service. Highly recommended.
Wonderful service I am very pleased!
ask for Lizzy!
My boyfriend and I have been storing at Public Storage for quite sometime now. I felt it very important to leave this review on the manager Lizzy's behave. I have come across her several times of late. What an extraordinary person she is. Very polite ,so pleasant and thorough explaining all questions I presented her with today. The willingness she offered in assisting us .Truly unmatchable service. I don't know where Public Storage has been hiding her? I'm sure glad she is now there. After today's encounter and all the other. I am so happy to recommend Public Storage to my family. I think the change in management was smart a smart thing.
I was so surprised by the excellent customer service I received with Lizzy. Very kind and really today was the best service I have encountered storing here. She is great
I had professional service that was outstanding at public storage with Lizzy. Great customer care.
Lizzy was very helpful and very nice.. She was a blessing. Great manager
This afternoon I went into Public Storage and had such a fantastic experience with the manager Lizzy. Such a wonderful lady. Very thoughtful and explained everything in great detail. Totally would recommend
My experience with Public Storages manager Lizzy was outstanding. So sweet and super professional.
Lizzy was amazing, very helpful and kind!!!!
New to Public Storage and met the manager Lizzy and what wonderful service she provided m. Very professional and explained in detail. Would recommend.
I walked in today to rent a unit and was helped by a nice lady named Lizzy. She made my experience pleasant and easy.
Today at public storage I had great customer service with Lizzy. She was great!!
I had great customer service at public Storage with the manager Lizzy today. Thank you Public Storage
Public Storage is our storage place anytime someone is moving. Great staff.
I received wonderful professional service with the manager Lizzy today. She is great and friendly. Thanks Public Stirage.
Best location. Lizzy was awesome and helpful
I had a very professional service today. I was met with a very friendly smile by the name of Lizzy . Thank you Public Storage.
Originally I came in because of you all’s great deal online!! When I came into the office I got an amazing greeting by Ms. Lizzy. She’s very friendly and kind. I will definitely be coming back in the future!
Lizzy has a great personality and provided us with great customer service with a smile the entire time
The associate Tenaria, does a very great job with customer service and she very to me and other customers. I love dealing on with her. She is excellent.
Tenaria is the best of the best. She is thorough, detailed oriented, knowledgeable, and great to work with.
Manager Lizzy promt in assisting me what a great service
Manager Liszt is so sweet and very professional. What great service today.
When we tried to move our furniture out we found one of the doors broke. Couldn't remove big stuff. Last storage had a snake. Nothing the can do about it. Was able to get our stuff out on the 31st. Calling for us to pay for August. Very unprofessional especially on the phone. Never again.
Great work, very pleased with facility and customer service
I would recommend Public Storage to everyone. The property manager April was great at explaining how it all works and was so easy to talk to. Very helpful.
Hustled me out of 226 dollars for a unit sitting on a curb. I couldn't even get my vehicle in. Then won't even transfer me to another property how rude of a company. Never again
Lots of unique tools. Friendly staff. Knowledgeable of items location. Pleasant atmosphere.
Ashley is always a great person to deal with. She is very friendly and helpful.
This review is more dealing with the business practices of this company. Public Storage should do away with the no proration for partial use of a unit after the first month/30 days. This policy, in effect, allows Public Storage to rent the same space out to two different people concurrently. This is an unscrupulous business practice because one party is being charged for a unit they moved out of and are not utilizing. Being charged $180.00 for eight days of use is excessive. In addition, pay close attention to what you are being charged for, after explicitly telling them that I don't want their insurance they charged me for it. I'm still waiting on that refund after several days. My advice, try another storage company. UHAUL is less than a half mile away from this particular Public Storage location.
Ms. Lorraine was awesome and very professional
Lorraine was so helpful and friendly!!
Very good (5) star service. Ms. Lorraine is AWESOME! Would definitely recommend!
Mrs Lorraine, show excellent customer service skills and was very helpful in providing information of any question or concerns that I may have had...Thank you again Mrs. Lorraine
I called the location today on S Crater Rd Petersburg Va and Laura assisted me she was so pleasant and easy to talk to she made me very at easy and comfortable thank you Laura for you professionalism and good spirits
KDouglas unit 79
I had to pay 100 dollars to a lock smith to clear my storage drove 4 hours with uhaul they only cut locks one time a month after the 20th of each month raised my fee 30 dollars so my total expenses for this month was $145.00 storage fees $308.00for uhaul $100.00 for lock smith plus sat in truck for 3 hours after all the monthly bills I paid them for over a year never again almost $600.00 not including gas for car and uhaul.I also do want to say the manager on site was very nice ms.Ashley I do understand she had to do her job
Ashley was very polite, helpful and took great care of me during my move in
Dropping and picking up papers