Smooth transaction done online .
Easy accesss
clean storage units
Enjoying my units at Public Storage. I moved here from another company and the process has been much smoother and the
manager keeps the grounds clean and on point.
UPDATE
8 months after posting a positive review for Public Storage, I moved out of the unit because they increased the price of the unit a few times and had me nearly $100 more ($213) than my initial rate.
After reaching out to them about the increase in such a short period of time, they were unwilling to adjust the rate the I took my business elsewhere.
I appreciated the accessibility/presence of the grounds manager, but I was very displeased with phone reps.
Started great, but went down hill quickly 🥴
Knowledgeable and great customer care.
I recently rented a unit from public storage. The online experience was amazing and the customer service lady that was on site when I got there her name was Kim. She helped me with the kiosk She is very well knowledged at her job
Kim helped with excellent service
I was not able to get in contact with the facility manager... EVER. When it was time to move out, I had to call for two hours and go through multiple departments before I could even get the right person. I will never use that place again.
Site is very nice and app works great fir entrance in. Great space for my storage .
Find somewhere else. Unit roof leaked after 1 month and destroys items inside. Regional manager PHILLIP couldn’t care less and was extremely rude. Do not rec
Kim helped me with account
Awesome service in the beginning.
Kim was great.
Every year, they increase the rent. I've had the same space for over 9 years and it's gone up 300 a month over the course of that time. Complained to corporate once about it and was told that I could pick a smaller space if this was too expensive. Usually have to call the local property manager and they just delay the increase 6 months.
Michelle at Public Storage was beyond helpful and very prompt. Always great customer service and she carefully and thoroughly explained everything. Highly recommend them!!
Kim is so helpful and friendly. Property is always spotless.
Nice place. The entrance/exit code boxes suck, though.
Kim helps me with storage good
Good service By Kim thanks
Kim was awesome. Went to wrong place & she hooked me up. Really appreciate her
Place is great. Woman who helped me explained a lot and showed me the unit. Much more affordable than other locations and for the same size unit.
One downside is the rental insurance that is offered. $15 per month for $5k in coverage. We got more than triple the coverage for almost half the cost through a different provider. Shop around for insurance rates!
Area and unit itself is great. Easy to get to and the app to access the place is so easy to use and so much better than typing in a code.
Update 7/4/2023. Unfortunately, we need to vacate the unit we have. Received an email that rent is going up pretty high with very little to no justification that I can see. Found a bigger unit for cheaper that was not available a few months ago. So thanks Public Storage for the space, but now vacating.
Transferred to a larger unit today and it was a breeze. Excellent staff, amazing customer service!
Dominique and Kimberly, great staff to get you set up here. Very quick and understanding to talk with. Will use this storage location again.
Great space, Excellent staff, Kim in particular was amazing would definitely recommend!
Great customer service,very helpful
Oh my goodness, I just needed to take a few minutes to express my gratitude for the amazing customer service that Kim has shown me over the past year and a half that I have been a customer at this location. She always goes out of her way to keep this place clean and tidy as much as possible and always stops by my unit just to say hello when she sees my car! That makes all the difference in the world to me! I have to say, by far this is the best Public Storage location that I have ever been a customer at and Lord knows.. I've been a customer at a few...throughout a FEW states. LOL! Anywho.. if you are looking for a storage in the area that is fair on their pricing and friendly to all, please store your belongings at this location. Have a blessed day!
great service kim and great storage units nice clean properly
Everyone was really awesome. From the moment I talk to anyone on the phone they were right on top of any question. Very helpful and very pleasant. Smooth transition to all things that needed to be done. Facility very clean and again everyone was very helpful
Kim was very pleasant and helpful. She made my visit easy and enjoyable.
Great service! Kim is always very helpful!
the key broke in the lock and the lady was very helpful with getting it out
Yayay Kim helped me with my stubborn lock :D
Their insurance is a joke. Doing nothing for a claim but giving the run around. Had them hang up the phone on us while trying to check the status since we hadn't heard back from them since they had said they'd try to contact us within a few days. Been calling and leaving voice-mails for over a week. Still nothing.
Daniielle was so very helpful & pleasant. She even waved my late fee!!! If you need a storage place then this is the place to come!!!-
Kim have did a fantastic job in helping me resolve my problems, so everyone say yeah to me Kim !!!!!!😊😊
Kim is the best best best and fantastic service. Answer all my quest and so kind.
Rented from SAM he was so incredible, if you need anything stop by!!
Kim is amazing I wouldn't go to anyone else!!!
Excellent service. Kim is the BEST!
Great Location and Customer Service is excellent.
Kim was excellent help and addressed all concerns. We look forward to doing business with her in the future.
I recently visit this site and the service was excellent. The property manager is very professional, sweet and joyful! I highly recommend this location for storage.
Been there awhile, rates keep going up.
Service provided was given beyond 110%. Clean office and property. Thanks Kim!!
Amazing customer service, dependable, and accommodating.