Public Storage Self-Storage Units at 23222 Kuykendahl Rd, Tomball, TX

My experience was the best I have a speech problem and how Mrs.Tara was so nice and patient with me was great

Tara was friendly and very helpful when moving in today.

Kim was a really good help and called me right away how about that

I have never had an issue! The property manager, Tara, takes excellent care and she is always, ALWAYS smiling. The property is clean, Tara is professional, and it’s in a convenient location. If you need storage this is the place to go.

Thanks for providing excellence customer service Tara.

Terrible Facility. If you miss a single payment due to a billing error - they will throw away all your belongs within the month. I can understand several months of payments not going through but throwing away all of your prized possessions in 3 weeks (Notice sent via email 7/22/24) just called today 8/16/24 and it is gone. I am in shock, AVOID AT ALL COST

Good storage facility. Great customer service. The property manager, Tara I believe, was able to help me navigate the online portal without getting frustrated like most do. She was so calm and patient. After having a bad day, she was awesome at helping me put a smile on my face.

Tara is one of the best workers I’ve dealt with since renting with Public Storage. I thank her for her services.

Great place, very friendly staff and managed well. Tara is amazing and always helpful.

Ms. Tara Is Very Helpful And Knowledgeable

I arrived to this location completely unaware of how storage worked. Tara took the time to explain everything in great detail and even showed my wife and I different units. Which was something the last company did not do. After our experience with Tara we rented here confidently and have no regrets. Thank you Tara!

Tara is the best so professional she really helped my dad get the right unit for a great price. Thanks a lot I wish we could give you more stars you’re the best😊

Great customer service. Thanks Tara for the greaat experience. 👌

Tara was amazing !!!

Tara is very professional and I want to thx u guys for your services

I would not recommend this place to anyone who is looking for a climate controlled unit. We are not happy because our unit now is contaminated with mold. It ruined most of everything we had in there including our furniture. Since winter has passed and we entered into summer the ac inside is extremely hot. Reaching to 91 degrees inside today. We are extremely upset about the things that were lost inside due to mold. At this point that is negligence from the storage facility.

This is the best public storage location ever , Tara did an amazing job and was very welcoming and professional, she really does a great job! I strongly refer this location!

Tara was very knowledgeable and sweet had a pleasant experience at this location highly recommend

Tara treats you like family. she makes sure to be as helpful as she can be. she is professional and extremely patient

Tara was great at handling everything for me at this place. Very professional and definitely knows the ins and outs of her job. Thanks for helping!

Service was excellent thank you Tara

Tara was so friendly and helpful in getting us a bigger unit when we underestimated the space we would need. Definitely would recommend!

Tara, was so nice and extremely helpful. She was very courteous and so kind. Tara, I appreciate your help. I can recommend you coming to puble storage

Mrs Tara was so helpful. From front to back she helped us understand everything awesome service and price

Thanks Tara for the great customer service that was provided today.

Tara helped me situate my account..

Tara, was so nice and extremely helpful. She was very courteous and so kind. I can recommend you coming to puble storage

Tara was great help getting us into a unit.

Tara is the bomb!!! She will help you in every way. Great staff.

The office people are jealous envious people . They broke my storage roll up door out of envy and stole all of my stuff dont rent here!!

Great service, clean environment and what made it even better is that the staff is amazing. Tara was kind, knowledgeable and knew her job well! I will definitely recommend this location to my family and friends.

Tara was very professional in helping me with my reservations at Public Storage!

Tara was so helpful and she was so patient as well. She’s very professional and knows about any size of storage Thanks Tara!!

Deanee was very helpful with getting me setup and answering any questions that I had. Thank you Deanee you are awesome!!!

Great experience getting set up! Tara was a gem to work with! Highly recommend.

Tara… very helpful in setting me up.

Tara was super helpful, definitely recommend.

Great Sevice Tara!!!

ms.tara was very nice to me and with it being my first time getting a storage unit she helped me get everything i needed set

DO NOT RENT HERE. Misleading integrity and extremely valuable ITEMS from my unit was STOLEN and office worker DO NOT have any sympathy or concerns. I wouldn't recommend this place if they gave you a FREE month or two. Again, I say; "Misleading integrity." Missing items out of my storage and to pay insurance and get absolutely no compensation is horrific. Staff assured me of credit to my account for awful service and absolutely no credit given. Still want to milk your pocket. I have found cheaper, safer property and surely to take my business somewhere else. Staff has no love for their customers! YOU have been WARNED!!! Take your business somewhere else!

Renter beware I have tried to rent an air-conditioning unit for the past three months. I rented an air conditioning unit that does not work. was told the air conditioning would be fixed. It’s been three months almost 4 months still not fixed and I don’t know if you know, but I know in Texas an AC guy will be there the next day to fix it. They will lie to you and lie to You do not rent from this place. They are awful, please avoid Tara. Complete scam!!!….If you’re looking for a real storage facility try My Attic right across the street Kyle the property manager will take care of you for sure.

Nice and easy to come and go. Safe environment. Great staff but I'm being charged another month although I was out by or on the first. So that turns my vote from 5 to 3.

Tara took great care of me today in getting me setup with a unit that fits my needs and my budget. Thank you! UPDATE: Five months into the lease I receive a notice that my rent is increasing by over 33%. I ask them about it in the office and I am granted a reprieve. Two months later I hit with the same increase, but no reprieve this time. BUYER BEWARE - GREED FLATION is alive and well within PUBLIC $TORAGE. All the front line employees are nice enough, but the suits behind the scene are more interested getting more money than providing storage at a reasonable cost. I will be moving in with smaller local operators instead of sending my hard earned money to a bunch of soul-less money grubbing corporate gluttons.

Raven and Tara was good at helping and explaining how public storage works and had a good clean environment and did well with helping showing where the unit was located.

Raven and Tara were the perfect people to work with they were amazing ❤️❤️

Raven and Tara were a wonderful help today. Putting stuff in storage always sucks but they made it about as pleasant as it could be.

Raven was an absolute pleasure to deal with. Kind, courteous, and professional!!

Tara was very nice & helpful

Raven was very helpful. We got the right unit for the right price!

Grate and fast service Thank you Tara!!!

Miss Raven was very very polite and and helpful she took her time and was very patient with me thank you!

Ms. Tara was awesome. Great customer service!

Tara was amazing! Tech savvy and very helpful

Tara was very nice and knowledgeable and a pleasure to talk to.

Tara was very helpful :) got in and out very quickly and efficiently. Highly recommend :)

Thank you Tara for helping with find the right size space for my needs.

Tara was fantastic. Great employee

Nice place

A young lady named Tara helped me get a unit the other day she had excellent customer service skills and was very professional. She also answered every question I had until i left the office. I assure you I will be coming back soon, she is very appreciated 🤝🏾

Helpful on the phone

Tara was very helpful and everything was seamless!

Thank you Tara for the outstanding fast service

Tara was excellent.

Mrs. Tara was wonderful greatly appreciate all of her help. If you need anything go to Mrs Tara! 🤘🏾

Thank you Tara for always giving the best service!

Tara is amazing she needs a raised asap

Definitely will be back got a lot of help from ms Tara her customer service helped with everything I needed help with

This place was nice and the lady in the front (tara) was so helpful and kind I love the service here and I will be back thank yall

Tara is heaven sent! If I could give 10 stars I would !!

Tara was very professional and friendly. I was frustrated looking for storage for my items after issues with the facility I used to use for storage. She made the process seamless and explained how everything works. Pleasure doing business.

awesome service!!

Very helpful ordered online but did not result in what i needed but tara at front desk was very helpful and put us where we needed at good rate

Ms.Tara very nice friendly very helpful

Great experience! Tara was very helpful, knowledgeable, and professional. Keep up the wonderful, work! Thanks again for your assistance!

Great customer service by Tara

I've been a customer for a while but great customer service for Max and Tara the best

Hospitable staff, neat remote entry feature available in their app and the grounds are always spotless.

Great customer service!!! Thanks for helping me find the correct storage Thank you Tara

Maxine was so nice and helpful!

Tara was amazing, she's great explaining all the information need totally recommend it here 😀 thank you

Tara provided outstanding customer service !

Tara is the best!

i absolutely love it there, Ms.Tara in front is Sooo nice and she makes sure everything is good. Awesome customer service.! I recommend this storage and not the others.

Save yourself the horror of dealing with this company. Find an independently owned storage facility.

Awesome service provided by Tara thank you.

Tara was very helpful ! Made it easy , understanding and fast . Great customer service !

I was very pleased about the employees, especially Tara, she was so sweet and very straightforward and help through the whole way , I would definitely recommend and come back again !

Attendant is always gone I wanted to pay my bill for tha month an couldn't.l called customer service an they didn't want to not the account so I got charged a late fee..PORE SERVICE

We are not happy at all. A year ago, we were paying $91 per month. They kept raising our rent from $91 mo to $137 per month this May and now want to raise it to $181. Then,.our other unit’s rent is raised from $181month this May up to $242 for June. Corporate told us our rent would not be changed. Now they say they never said that. I noticed that they make it very difficult to write a review. Yes, their help Brenda and Barbara are very professional, but the organization that runs this is questionable in our minds. We have found other units nearby that are half their price. I will never rent again unless I get a 1 year signed lease..

Tara was very professional and a very big help with my storage purchase! She was very accommodating as well.

Thank you so much for your help today Tara! I was very pleased with the help and services.

I loved how Tara made my experience quick and welcoming! She's very friendly!

Tara helped me rent for another store

Thank you for help me Tara

Thank you Tara you provided great service. Very gladly appreciate the service

Service was awesome......Thanks Tara

Tara is very nice and kind. Thank you for all your help

Had a wonderful experience, tara was very friendly and helpful. I'll be using this location again.

Very fast easy process, Tara was very nice and professional!

Had a terrible experience at this location. I would not recommend. I do not trust Public Storage and will never work with them again.

Tara is Very patient and kind and willing to get the job done the correct way and resolving any issues that come about thanks again Tara for being the awesome person you are

Tara helped me quick and efficient. Great Service.

Tara was very sweet and helpful thank you

I had the most best encounter with Tara she was very professional and very nice and very welcoming to help me with what I needed

It’s always a pleasure! Tara is Great, attentive, knowledgeable, and very helpful!

Thanks for helping me with my storage needs Tara.

Thank You for your excellent customer service Tara you're awesome..

Tara Customer Service was great.

Service was excellent thanks Tara

Covered parking is very difficult to maneuver into if you have a larger trailer.

Maxine was very sweet and helpful. Helped with any questions I had and handled whatever I needed!

Was in and out in 5 min with an AMAZING deal on a storage unit!!! Thank you so much Jesica!!!

I recently inquired about renting a unit and had no idea where or how to start and Jesica helped me tremendously. I started online but when she called and I explained the type of items and sizes she helped navigate me to a better size option. I have never had such an amazing customer service experience over the phone with someone who is both kind and knowledgeable. A rare find these days. Thank you!

great place to store your valuables. Ms. Jesica will help you with anything you need!

Maxine came through with the wonderful customer service today. She was awesome!!!!!

I have been a tenant of this property on and off since public storage purchased it and even before then. For years this property has been maintained and run very well. Over the past year things have really gone down hill. At present we have a total of 5 units in this facility3 in my name, 2 in my wife’s. So to say we are familiar is an understatement. In the past month (Dec 2021 - Jan 2022) there have been 5 major break-ins that have resulted in pretty substantial loss to the tenants, never mind the damage to the facility. The on sight manager has tried very hard to get corporate to step up security, give the local Sheriff/Constable access at any time for patrolling, etc. No one from corporate or the district office will help her out. She inherited this mess in December. the facility was going down hill long before that. We have complained many times about the state of the facility to include torn up fences, nails in the driveways, broken fire extinguisher enclosures and missing fire extinguishers, blown out lights, leaking of oil and fluids from one unit into ours, foul smells, and other issues. The previous manager did nothing to address. The current manager is trying to do what she can, but the corporate office has effectively abandoned the facility, other than of course collecting rent every month. Public Storage should be embarrassed of the state of this facility. But more, their ignoring of the security flaws, and lack of interest in trying to prevent it is just shameful. Do yourself a favor and find somewhere else to house your items, PS has no interest in you or your things, it is clear they only care about the money.

Maxim is the most friendly kind and professional person in public storage front office !